Elements 10 and Premiere 10 failing to install on Win7 64bit

I have just putrchased both products which fail to install.
Both fail installing Shared Technologies.
I have captured the logs. How do I send these to Adobe?
The states the installer goes thtrough for Elements 10 are:--
Copying New files
Installing Elements 10
Installing Elements 10 Organizer
Installing required Shared Technologies
Rolling back the Installing Elements 10 Organizer
Rolling back the Installation of Adobe Photoshop Elements 10
The Wizard was interrupted before Adobe Photoshop Elements 10 could be completely installed
Below mentioned application has failed to install: Shared Technologies

Hi,
This document contains troubleshooting steps that can be performed to resolve the issue you are facing:
Troubleshoot installation problems | Photoshop Elements, Premiere Elements
The document also contains a link to the Adobe Support Advisor using which you can upload your log files for us to view it.
One step that usually helps is to navigate to the shared technologies folder ElementsST1Installer (ST1 means Shared technologies 1) in the installation disc. If you have downloaded the software, you will find this in the extracted installation folder. Run the set up file separately and then reinstall the software.

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How do I uninstall Elements and Premiere 10 in Windows 8?(64bit)

These are the steps I took to try to uninstall these programs.
1st when to "Program and Features" it does not show either program, there only the newer version that I just install which was elements and premiere 13
2nd I try using the cd which it gave me one option which is to uninstall try that but getting errors each time such as error 2343 Specified path is empty.
3rd Try googling my concerns, couldn't find the answers that I require to uninstall.
4rd this community in hopes you may have any suggestions.
Thank-you

use the cleaner, Use the CC Cleaner Tool to solve installation problems | CC, CS3-CS6

CS5 AE and Premiere Fail to install on MBP i7

Hi,
I'm trying to install Premiere and After Effects onto new MacBook Pro, with 2.66 Intel i7 and its running OS 10.6.3.
I've tried installing the try of the Production suite and Master collection and with both I get all the App installed exept After Effect and Premiere both fail to install. I checked and it is running 64 bit so I'm a bit confused, any ideas?

Yeah, but it definitely thinks you are running on an unsupported CPU.... I would try to boot into safe mode and let OSX repair itself, maybe that helps.
Mylenium

Good Morning. I'm having a problem using both my Photoshop elements and premiere programs. I've installed the programs, redeemed my code and entered the serial numbers, and created the adobe log-in. I am able to open up the organizer without problems,

Good Morning. I'm having a problem using both my Photoshop elements and premiere programs. I've installed the programs, redeemed my code and entered the serial numbers, and created the adobe log-in. I am able to open up the organizer without problems, but when I try to open up the photo editor (either by trying to open up the program from the main menu, or right-clicking on a photo in the organizer to edit in elements), the program asks me to sign in to adobe (which I can do and it doesn't give an an "incorrect password" or log-in ID error) then accept the terms and conditions. When I click to accept the terms and conditions, nothing happens and the editor fails to open. Everytime I click on the program, I get this same "loop" of signing in and accepting T&C's, but the program fails to open. Any advice?

Premiere Elements 10 is now 64 bit, but not PSE10.
Take a look at your scratch disk set-up and if you have a spare volume, allocate that first before the C drive. Elements use scratch disks when it gets low on RAM.
Click image to enlarge
Turn off face recognition and the auto-analyzer to improve performance.
When editing photos or videos check the task manager to see what background processes may be running and end them temporarily if not needed.

Need help installing Photoshop Elements and Premiere Elements on MacBook Pro.

I'm trying to reinstall Photoshop Elements and Premiere Elements on my MacBook Pro. The disc is appearing on my desktop, but when I go to use the installation system, it's telling me the program is not supported. Here is what I'm seeing when I open the disc:
Any help is greatly appreciated! Thanks!

Which version of mac os x are you using?
That looks like the install files for a windows operating system.
You would need the photoshop elements 6 disk for a mac operating system.

Photoshop Elements 12 and Premiere 12 both install, but neither of the Editors will launch.

Photoshop Elements 12 and Premiere 12 both install, but neither of the Editors will launch.

what os and what do you see when trying to start photoshop elements 12?

Pc is installed with Photoshop elements and premiere but...

i have a sony vaio
Model:VGM-CR4354
It Is Installed with
Adobe Premiere Elements 4.0
Adobe Photoshop Elements 6.0
but Photoshop Elements Don't work
i Reinstalled it and still not working
it says
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photoshop elements and premiere elements are two different programs (as you know). they have different serial numbers used to activate them.
if you were supposed to get both with your camera, you should have two serial numbers: Find your serial number quickly
however, is it possible you were only supposed to get a premiere elements serial number, and photoshop elements was supplied as a trial (to see if you wanted to purchase a serial number)?

I purchaced elements and premiere but only elements installed help

I bought elements and premiere bundle but only elements installed help

You have most likely only a 32bit operating system. PRE requires 64bit. Check the product pages for the tech specs and verify the system requirements.
Mylenium

Elements and Premiere 10 problems

Hello:
I have just purchased for my Mac Adobe Elements and Premiere 10 but I can not load the program. I keep getting errors like
8 of them. I've turned off the virus protection still got errors.
WARNING: DW031: Payload:{3F023875-4A52-4605-9DB6-A88D4A813E8D} Camera Profiles Installer 6.0.0.0 has been updated and has been selected for repair. The patch {FEA75AFB-4905-43BB-B1D5-5B44D681BFE7} Camera Profiles Installer_6.4_AdobeCameraRawProfile6.0All 6.4.0.0 will be uninstalled now.
WARNING: DW031: Payload:{3F023875-4A52-4605-9DB6-A88D4A813E8D} Camera Profiles Installer 6.0.0.0 has been updated and has been selected for repair. The patch {FEA75AFB-4905-43BB-B1D5-5B44D681BFE7} Camera Profiles Installer_6.4_AdobeCameraRawProfile6.0All 6.4.0.0 will be uninstalled now.
----------- Payload: {68FE2517-2E45-4B03-8241-D0634F43878B} Smartsound1 1.0.0.0 -----------
ERROR: DW006: Apple Package failed to install successfully.
WARNING: DW036: Payload cannot be installed due to dependent operation failure
WARNING: DW036: Payload cannot be installed due to dependent operation failure
WARNING: DW036: Payload cannot be installed due to dependent operation failure
WARNING: DW036: Payload cannot be installed due to dependent operation failure
WARNING: DW036: Payload cannot be installed due to dependent operation failure
ERROR: DW050: The following payload errors were found during install:
ERROR: DW050: - Smartsound3: Install failed
ERROR: DW050: - Photoshop Camera Raw for Elements 10: Install failed
ERROR: DW050: - Smartsound1: Install failed
ERROR: DW050: - Adobe Premiere Elements 10: Failed due to Language Pack installation failure
ERROR: DW050: - Adobe Premiere Elements 10_LangPacken_US: Install failed
ERROR: DW050: - Smartsound2: Install failed
WARNING: DW031: Payload:{3F023875-4A52-4605-9DB6-A88D4A813E8D} Camera Profiles Installer 6.0.0.0 has been updated and has been selected for repair. The patch {FEA75AFB-4905-43BB-B1D5-5B44D681BFE7} Camera Profiles Installer_6.4_AdobeCameraRawProfile6.0All 6.4.0.0 will be uninstalled now.
WARNING: DW031: Payload:{3F023875-4A52-4605-9DB6-A88D4A813E8D} Camera Profiles Installer 6.0.0.0 has been updated and has been selected for repair. The patch {FEA75AFB-4905-43BB-B1D5-5B44D681BFE7} Camera Profiles Installer_6.4_AdobeCameraRawProfile6.0All 6.4.0.0 will be uninstalled now.
----------- Payload: {68FE2517-2E45-4B03-8241-D0634F43878B} Smartsound1 1.0.0.0 -----------
ERROR: DW006: Apple Package failed to install successfully.
WARNING: DW036: Payload cannot be installed due to dependent operation failure
WARNING: DW036: Payload cannot be installed due to dependent operation failure
WARNING: DW036: Payload cannot be installed due to dependent operation failure
WARNING: DW036: Payload cannot be installed due to dependent operation failure
WARNING: DW036: Payload cannot be installed due to dependent operation failure
ERROR: DW050: The following payload errors were found during install:
ERROR: DW050: - Smartsound3: Install failed
ERROR: DW050: - Photoshop Camera Raw for Elements 10: Install failed
ERROR: DW050: - Smartsound1: Install failed
ERROR: DW050: - Adobe Premiere Elements 10: Failed due to Language Pack installation failure
ERROR: DW050: - Adobe Premiere Elements 10_LangPacken_US: Install failed
ERROR: DW050: - Smartsound2: Install failed.
Any advise please

Saxonsraven I would recommend reviewing Updated installation instructions | Premiere Elements 10 | Mac OS as it provides several solutions for this issue.

Serial number of my Photoshop elements and Premiere?

Please how could I recover the serial number of my Photoshop elements and Premiere? I bought these programmes years ago and I installed them in my computer but I never registered. Now I have a new computer and I need the serial number to make it work and I don't know how to do it. Thanks!

Hi robertabcn,
Thanks for posting on Adobe forums.
Please check this article to find the key: Find your serial number quickly
Regards,
Sandeep

Photoshop Elements and Premiere Elements included in Membership?

Hi everyone,
This looks like a weird request, but I want tot install Photoshop Elements and Premiere Elements, using my Full Creative Cloud membership. Personally I use the pro-applications, but for educational reasons I would like to study the interface since it's slightly different from what I'm used to, and I need to teach other people how to use the elements-versions.
But I have a feeling these apps are not included in the membership. Are am I looking at the wrong place?
Thank you.
Best regards,
Koen

Correct. Elements products are not part of CC.
Mylenium

Reinstalling elements and premiere elements

I recently "refreshed" my windows 8 which much to my surprise removed my elements among other things. How do I reinstall my elements and premiere elements? I still have the discs and the product key but when i insert discs nothing happens.

tonitempts
For now I will assume that when you insert the installation disc that the autoplay does not go into action.
If that it what is happening, then go to File Explorer in the Task Bar, go to Computer and right click the drive in which the installation disc is inserted.
Select Run Auto-Play and then, in the dialog that appears, click on Run AutoPlay.exe.
If worse comes to worse, which it should not, you can always install from the Premiere Elements Folder's Setup.exe file.
Please let us know the outcome.
Thanks.
More information on this later.
ATR

Elements and premiere elements 9 came with my computer and I can't get the updates.

I can't get updates for my Elements and premiere elements 9 which came installed on my computer. I can't find a serial number either. Sincerely, Terry

It is opening the Application manager and I try to download the updates, but it tells me to turn off the sync and it won't let me even open the backup-sync option.TerryDate: Tue, 26 Feb 2013 23:06:51 -0800
From: [email protected]
To: [email protected]
Subject: Elements and premiere elements 9 came with my computer and I can't get the updates.
    Re: Elements and premiere elements 9 came with my computer and I can't get the updates.
    created by Andromeda14 in Photoshop Elements - View the full discussion
What happens when you click on 'Help->Updates' option? Isn't it opening the 'Adobe Application manager' which shows all the updates. ~Andromeda
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I have just purchased photoshop elements and premiere package. I tried to download them but it tells me the serial numbers are inapplicable. I notice the platform says windows and I am using a mac book pro. It didn't give me an option when purchasing. wh

I purchased Photoshop Elements and Premiere package today. I have been trying to download them but it tells me the serial numbers are inapplicable. I am using a mac book pro and I have just noticed that the platform in my receipt says 'win" . I don't remember being given an option for mac or windows when purchasing. what can i do now?

Return, cancel, or exchange an Adobe order

What do i do with a very slow Photoshop Elements and Premiere Elements on a PC?

I seem to be getting mixed opinions as to why my Adobe software gets so slow, despite efforts to avoid that, but my computer seems to be working just fine, it is only when in Adobe that the problems arise, like freezing, taking longer and longer periods of time to open the screen to edit a photo, or to compare two photos side by side. Any process seems to take such a long time, and the freezing can last for several minutes, and then continue on. I have had a computer person come to my house and examine my computer and though his knowledge of Photoshop is limited, he feels that it is NOT the computer but something with Adobe Photoshop. I would tend to agree with him.
Several theories have been explained to me, such as Elements and Premiere Elements are a low end of the scale of Photoshop programs, so it is just not going to be able to process high definition large photos well and quickly. Stating comments like i can only use 2 GB of my memory even though i have 8 GB, so unless i can use 64 bit this is what i have to deal with, and it is just a way for Photoshop to say you need to upgrade to the fancier programs. I do not need fancier programs. I am working hard to master these, and have accomplished 4 great blu rays in high definition thanks to recommendations from the Forum here, especially Steve with the help of his books.
Others say i need a solid state hard drive to solve the problem. Others say the only way i will ever solve the problem is to switch to a MAC. Others state is a mal-ware problem, but i have never had my hard drive so clean and uncluttered. I supposedly have as good of PC as i could have as far as QUAD-core, 8GB memory, presently a 1 TB hard drive less than 1/2 full. All suggestions involve big outlays of money, with no guarantee that things will be any better. I have tried to contact different computer companies and computer 'nerds', and these are some of the suggestions, but no one really has a lot of knowledge of the Photoshop software.
I am thinking of adding an additional internal hard drive, but not sure that is going to help either. Could i put all my Photoshop of the second hard drive, and might that speed things up?
Adobe is rather worthless in trying to get help from them. I have spent hours on the phone waiting and then talking to someone who says they understand English but they do NOT understand the question i am asking, which becomes very frustrating with repeat phone calls. I gave up yesterday trying to do that challenging experience yesterday after i had spent 3 times the amount of time they said i would need to wait to get a reply, and i was at work, and my free time had come to an end. So i am hoping you guys can give me some clues of the best thing to do.
Is it true that Photoshop Elements and Premiere Elements are just such a lower end program that trying to do things in high definition, with 2000x1500 photos, making them into a blu ray disc is a major challenge with a PC? I wish i had a greater computer knowledge, but i have struggled to achieve my goal, but the speed of it all gets very frustrating, though it is possible.
Another question asked which i don't think exists, is whether there is a program that could clean up Photoshop, or are there some clues that could accomplish that and thereby speed things up.
Would appreciate any suggestions anyone has. I am in the middle of another project so now is probably not the best time to consider any major changes. But any comments would be appreciated.
Ron

Premiere Elements 10 is now 64 bit, but not PSE10.
Take a look at your scratch disk set-up and if you have a spare volume, allocate that first before the C drive. Elements use scratch disks when it gets low on RAM.
Click image to enlarge
Turn off face recognition and the auto-analyzer to improve performance.
When editing photos or videos check the task manager to see what background processes may be running and end them temporarily if not needed.

Elements 10 and Premiere 10 failing to install on Win7 64bit

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