Elements Organizer 8 doesn't show .mts thumbnails

I have opened two support tickets with Adobe on this issue and the first one stopped responding and the 2nd case the tech didn't even read my post letting him know what I have already tried.
I even completely reinstalled windows 7 x64 and ONLY installed Adobe Elements/Photoshop and the thumbnails for my AVCHD (.mts) files don't appear.  My HDV videos do (.m2ts).  The thumbnails do appear in Elements, but not in organizer...which makes organizer worthless for me as that's the real reason I upgraded.
I see where othere have had this issue but I haven't seen a "fix".  I suspect it's because it's a bug and adobe won't fix it until maybe version 9.
Frustrated

BTW, have you activated the Main Concept element in your program?
It should activate automatically. But you may need to use it so that the program can activate it. (This is all assuming you've registered the program on the Adobe site.)
One way to activate it is to output something -- even just a short clip -- as an MPEG.
Since Main Concept's codec pack is responsible for the AVCHD thumbnails, this MIGHT make a difference. So might ensuring you've got the latest version of Quicktime.
You can also manually add codecs from the Main Concept site if you'd like.
http://www.mainconcept.com/site/developer-products-6/mainconcept-showcase-21727/informatio n-21737.htmlhttp://www.mainconcept.com/site/developer-products-6/pc-based-sdks-20974/codec-sdk-20946/h 264avc-733/information-4786.html

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