Email Account Icon doesnt work

I have a blackberry Bold 9900 or bold 5, but the email account icon doesn't work, it used to initially then all of a sudden whenever I click on it then to add an email account , it says update needed, I did update to version 7.1 but till now the email account icon doesn't respond @ all
. Every other function on the phone works apart from this email account in the set up wizard column.
Please how do I resolve this issue.
Thanks
Ahmad

Hi and Welcome to the Community! You might try what this KB discusses:Article ID: KB31363 Unable to open the Email Setup Application on the BlackBerry smartphoneOr maybe this one:Article ID: KB26055 Unable to access the Email Setup Application on a BlackBerry smartphone after a forced updateYou can also search for more relevant KBs. You can also try, via your BB browser, this link:www.blackberry.com/integrateGood luck and let us know!

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Email Account Icon doesnt work

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