Email accounts keep disconnecting - this could be the final straw.

Hi everyone,
Please can someone provide me with a fix for the latest annoyance I've discovered on my Q10.
Whenever I enter the wifi area at work, all my email accounts are taken off line. The network is NOT one of my saved networks, so I can't simply delete it. The Q10 connects to my home wifi fine.
If anyone can tell me how to fix this I will be very grateful. As a Blackberry user of many years the Q10 is a huge disappointment (too many swipes, clicks and "gestures" to do stuff I used to be able to do with far fewer on my Bold). I really want to love this phone but unfortunately it just annoys me. 

I had the same issue. Problem for me was that the wireless network did block some outgoing ports that are needed to send and receive emails (e.g. 25, 143, 465, 587, 993 etc).
You can either ask the administrator of the wireless network to open up those ports, or you can disable your company WiFi in your settings.
To do that, manually create a WiFi connection with exactly the name (SSID) of your company's WiFi. Then disable this WiFi connection. It will not connect to it again.
Blackberry Engineering in Switzerland - Dexion Services AG

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