Email analysis overview report questions

hi,
please see the attached file.
this is an email analysis overview report which shows strange results...:
1. how can the open rate be bigger than 100% ? - the eloqua report guide defines this metrics as # unique opens/# emails delivered, am i missing something here ?
2. something is strange also with the click to open rate - the email click through link breakdown & email open overview reports are attached to the workbook also, so you can see that the total unique clicks = 152, and the total unique opens = 244, so the click to open rate should be = 152/244 = 62.2%, not 45.85%, right ?
thanks.

my thoughts...
The "Email clickthrough Link Breakdown" report is only unique per link, not per person. Someone can technically uniquely click on all of the links in the email, so a user could show up as a count for all links in the email if they clicked them on that report.
The Click to open rate as calculated in your Email Analysis Overview is based on Unique clicks per user/per email, so the most a single user can have is 1.
When running the Email Analysis Overview Report - you can add in your unique metrics in step 5, after you select the emails to report on. make sure you add them to the right hand column.

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