Email failure notice

HI,
I have an email address that continues to fail, can you let me know why it is failing?  I get the following error:
550 Access denied (sender blacklisted)
Please advise as I need to converse with this person……the email address in question is:
[edited for privacy-please do not post personal or unique information such as but not limited to full names, employee ID numbers, email addresses, phone numbers, account numbers, etc.]
I am able to recieve email but get the following failure notice when I try to email or reply to her email:
Begin forwarded message:
From: [email protected] Date: July 29, 2015 at 6:29:26 AM CDT To: **** Subject: Failure Notice
Sorry, we were unable to deliver your message to the following address. <****>: Remote host said: 550 Access denied (sender blacklisted) [RCPT_TO]
Thanks,
Brenda ****
 

Does this message include an attachment?
If so, more than likely this message is spam and the attachment is infected with a Windows virus.
Most returned email error messages from a recipient's incoming mail server if a sent message is not accepted do not include:
I'm afraid I wasn't able to deliver your message to the following addresses. This is a permanent error; I've given up. Sorry it didn't work out.

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