Email not triggered in Campaign execution

Hi ,
I am facing issue in while triggering Email in Campaign scenario.
Executed below steps:
- Create Target Group having 3 number of BPs
- All BPs have correct data like Email address etc.
- Create Mail form and insert URL for Questionare Survey
- Execute Campaign with communication medium Email , Mentioned Mail Form ID.
- Campaign executed successfully.
Now when i do check in Job , it always display error message " Mail can not be sent to recipient , Invalid Mail ID"
I checked all configuration steps for SCOT settings and they are well in place.
All BPs in target group having correct mail id as well.
Pls let me know the reason for this error message.
Thanks
Mohit
Edited by: MOHIT GUPTA on Feb 23, 2012 8:22 AM
Edited by: MOHIT GUPTA on Feb 23, 2012 8:24 AM

Hi Mohit,
Some checks that might help you
1. Has the default domain been maintained? you can check that in SCOT -> Settings -> Default Domain. or a shortcut key = ctrlshiftF9
2. Check in transaction SICF, for the service name SAPConnect is the logon data correct? double click on the service name and go to tab Logon Data
Also, Are you using an email id, below the field Form for Email? If yes, please check if that is a valid Id and also, please try to give some other email id there.
Please let me know if the above entries are maintained correctly
Regards,
Harsh
Edited by: Harsh Singal on Mar 2, 2012 9:41 AM

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</plugins>
</oimplugins>
Java code (in a JAR in lib folder of plugin zip) :
public class MyHandler implements PostProcessHandler {
@Override
public EventResult execute(long processId, long eventId, Orchestration orchestration) {
System.out.println("Inside EventResult execute ");
LOGGER.log(Level.SEVERE, "Inside eventResult execute");
// Some code
return new EventResult();
@Override
public BulkEventResult execute(long processId, long eventId, BulkOrchestration orchestration) {
String operation = orchestration.getOperation().trim().toString();
System.out.println("<---------- Calling " + getClass().getName() + ": Operation[" + operation + "] Execute ---------->");
LOGGER.log(Level.SEVERE, "Inside BulkEventResult execute");
// Some code
return new BulkEventResult();
Maybe I'm missing something ? Any help would be really appreciated
Thanks,
Gael
EDIT :
Also note that I see these messages in the logs but I'm not sure it concern my event handler from what I read on some pages :
XML schema validation failed for XML eventhandlers and it will not be loaded by kernel.
[CALLBACKMSG] Found 0 possible matches for applicable policies for step POST_PROCESS, entity RoleUser, operation CREATE.
Related link : Post process event handler when a role is created or modified in OIM

I eventually got it working but I'm not sure of how.. !
I changed the name of the handler (it was not "MyHandler" but something very long, I shortened it). I copy and paste exactly what was described here : Post process event handler when a role is created or modified in OIM. I did purge cache. I tried to apply it on another entity (Role), it was triggered, then I applied it back to RoleUser and it still works.
If it can help someone, my plugin zip contains :
plugin.xml :
<?xml version="1.0" encoding="UTF-8"?>
<oimplugins xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance">
<plugins pluginpoint="oracle.iam.platform.kernel.spi.EventHandler">
<plugin pluginclass="fr.xxx.RoleUserProcessor"
version="1.0" name="RoleUserProcessor" />
</plugins>
</oimplugins>
META-INF/EventHandlers.xml :
<?xml version="1.0" encoding="UTF-8"?>
<eventhandlers xmlns="http://www.oracle.com/schema/oim/platform/kernel"
xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance"
xsi:schemaLocation="http://www.oracle.com/schema/oim/platform/kernel orchestration-handlers.xsd">
<action-handler class="fr.xxx.RoleUserProcessor"
entity-type="RoleUser" operation="ANY" name="RoleUserProcessor" order="9999"
stage="postprocess" sync="TRUE" />
</eventhandlers>
lib/xxx.jar/RoleUserProcessor.java :
@Override
public EventResult execute(long processId, long eventId, Orchestration orchestration) {
LOGGER.log(Level.INFO, "Execution RoleUserProcessor EventHandler (mode non bulk)");
String operation = orchestration.getOperation().trim().toString();
LOGGER.log(Level.INFO, "Operation : " + operation);
return new EventResult();
@Override
public BulkEventResult execute(long processId, long eventId, BulkOrchestration orchestration) {
LOGGER.log(Level.INFO, "Execution RoleUserProcessor EventHandler (mode bulk)");
String operation = orchestration.getOperation().trim().toString();
LOGGER.log(Level.INFO, "Operation : " + operation);
return new BulkEventResult();
Thank you
Also, a thing that may help some people, I found out that the ORCHEVENTS table in OIM schema contains the history of handlers triggered.

Dependent process task is not triggering - OIM 11.1.2

Hi All,
In 'AD User' process definition, I have added a process task 'send email' which will send a e-mail notification on User profile location change.
I made it a dependent task of 'Change AD OU' (process defined by me, triggers when user profile location is changed).
Test performed
1) changed User profile location attribute from identity self service.
Test Result
1) User profile Location is updated.
2) 'Change AD OU' process task is triggered and executed successfully. And process task returned success and the status value is 'C'
3) Dependent task 'send email' is not triggered.
Verified following
1) both process task are made unconditional.
Please help me in knowing, why the dependent task is not being triggered.
Thanks in advance
Praveen

Hi Rajiv,
Thanks for reply.
I configured it according the link provided.
Now facing below issue.
When I changed first name of a user from identity console, 'Change First Name' process task is triggered and is assigned to XELSYSADM (coz, in the assignment tab I added only XELSYSAD). But the status of the process task is Rejected. Also, the changed 'First Name' value is not updated in the process form of the user. Hence the change is not reflected into AD.
Please tell me why the status is Rejected and changes are not reflecting.
Also, Please provide the solution to auto provision the modifications into AD.
Thanks in Advance.

Letter Communication Method in Marketing Campaign Execution

Hi All,
When you assign the communication method to the communication medium in Campaign Execution there is a drop down list box where you have the choice between these communication methods :
1 BP Controlled
2 telephone
3 Internet Mail
5 Fax
6 SMS
7 Generate Contact (visit)
8 Open Channel
9 Lead
10 File Export
11 Sales Order
The communication method "letter" is not listed : do you know how to add it ?
Thank you and best regards

Hi Thomas,
They're values from domain CRM_MKTPL_COM_METHOD. You can check them in t-code SE11.
Kind regards,
Garcia

Process Chain is not triggered

HI Gurus
I have Scheduled the process chain on daily basis at 5:00pm (IST).But its not triggering every day.
I have checked in sm37 no jobs are scheduled.So I have to trigger it manually.
Why it is not triggered. What do I need to do resolve it.I am doing it in prod server.
regards
Loyee

Hi,
try to execute RSPC_CHAIN_ACTIVATE_REMOTE function module in, it will ask for process chain and continue with execution then ur chain will be activated and scheduled.
Now trigger the event
Also Check this,,
oss note 511475-Scheduling jobs with BW background users
Symptom
You cannot schedule or perform any batch jobs with the BW or source system background user.
The error RSPC 065 occurs in the process chains:"Job could not be scheduled, termination with return code 8"
Other terms
RSPC065
Reason and Prerequisites
The user type is
"CPIC" up to 4.6B
"Communication" as of 4.6C
This user type may not execute or start any batch jobs, irrespective of the user authorizations.
Solution
Set the type of background user to
"Background" up to 4.6B
"System" as of 4.6C
This user type corresponds to the "Communication" type and may also perform background functions
Hope this helps u..
Best Regards,
VVenkat..
Edited by: Venkata Narayana Jakkampudi on Jan 7, 2009 4:52 PM

Activity Generation on Campaign Execution

Is there a way to create an activity for every business partner in a target group when the campaign is executed? For example, if we are sending an e-mail campaign to a target group of 10 people, I want to have an activity created for each of the 10 people stating that the campaign was sent to them.
Thanks!
Darcie

Hi Darcie ,
To generate activities for each member of the target group just assign a transaction to the communication medium.
Follow the steps below:
1. In the communication medium cutomizing (CRM->Marketing->Marketing Planning and Campaign Management-> Campaign Execution-> Define Communication Medium) you can assign the activity transaction for your communication medium at the second level.
2. If this communication medium is assigned to your campaign, Everytime an outbound mail is triggered by your campaign to a member of the target group an activity using the transaction type specified in the customizing is created.Hence if there are 10 members in your target group 10 activities will be created.
Regards,
Shalini Chauhan

Email not triggered in Campaign execution

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