Email notification or remedy ticket creation if BI services fails

Hi All,
we are using OBIEE 10.1.3.4.X version as our production instance.
we want to set up email notification for a group if any of the BI services fails ( presentation services, Javahost service, Scheduler service etc ). We have 2 unix servers where we check the current status of above services.
Can anybody provide me information to do the same in Unix. I heard like we can write Unix script and that can be placed in Unix box to meet above requirement. Was any body faced similar issue, any body have successfully implemented to your projects.
How will you get notified if you are suing obiee 10g in your projects
Please let me know your thoughts.
Regards,
Yuva

Hi ..
Above mentioned weblinks gives information on OBIEE 11g. We are using OBIEE10g.
It would be helpful, if anybody provides information on getting email notification if any of BI services fails. I guess, as all the BI services are maintained by Unixbox, we need to write Unix script for the same.
Thanks and Regards,
Yuva

Similar Messages

Email notification in the COPY BADI

Hi,
I am having an email notification problem. Pls let me know what is the mistake i am doing here.
In the COPY BADI, i have a check whether to create follow on based on the user auth. If the follow is not allowed for a particular user i am raising do_no_copy exception and then sending an email to the user. I dont see any errors while debugging for the send email FM. But i dont see in SOST any email.
SCOT settings are done perfectly (email notification is working for creation of the documents).
Thanks for your help,
Shailaja

Just some sanity check. Are sending the email before or after raising the exception in the BAdI?

Failure Email Notification

Original post by William Culley
8:29am, May 17
Hello,
I am trying to setup an email notification when a task that uses an agent fails, but choosing the Failure Email option for the task does not appear to work. I've tested the email template on other task events like start and it works. So I know the email template is correct.
I read through the documentation and it states the Failure Email notifies when an external task fails. Does this mean a task that invokes an agent does not have the option to send a failure notification?
Thanks,
Bill
Ed Contini
9:34am, May 17
Hi Bill,
The email should fire in the even of failure of an outbound message. Is your failure for an outbound or an inbound message?- Ed
William Culley
10:16am, May 17
Hey Ed,
I believe we've figured this one out. We had the failure email being set at the task level and not the agent level. So the agent failure did not equate to a task failure and we were not receiving the failure email.Thanks for you assistance,Bill
Anthony Erickson
2:51pm, May 18
Hi Bill,
We have a related issue to this which might provide some useful information. By turning it on at the Agent level, it will also fire when an inbound update fails. Where you are integrating tickets to external systems, we've found it's possible for updates to be made to an already-closed ticket in the remote system which tries to send an update after the Requisition has already closed.This triggers a failure notification for us, and the 3 failures we experienced were outnumbered by about the 300 false errors we received daily. We tried configuring it at the task level, but that is not apparently what the function is for and we have an open case for it.Thanks,

Ed Contini
9:34am, May 17
Hi Bill,
The email should fire in the even of failure of an outbound message. Is your failure for an outbound or an inbound message?
- Ed
William Culley
10:16am, May 17
Hey Ed,
I believe we've figured this one out. We had the failure email being set at the task level and not the agent level. So the agent failure did not equate to a task failure and we were not receiving the failure email.
Thanks for you assistance,
Bill
Anthony Erickson
2:51pm, May 18
We have a related issue to this which might provide some useful information. By turning it on at the Agent level, it will also fire when an inbound update fails. Where you are integrating tickets to external systems, we've found it's possible for updates to be made to an already-closed ticket in the remote system which tries to send an update after the Requisition has already closed.
This triggers a failure notification for us, and the 3 failures we experienced were outnumbered by about the 300 false errors we received daily. We tried configuring it at the task level, but that is not apparently what the function is for and we have an open case for it.
Thanks,
Ant
We have a related issue to this which might provide some useful information. By turning it on at the Agent level, it will also fire when an inbound update fails. Where you are integrating tickets to external systems, we've found it's possible for updates to be made to an already-closed ticket in the remote system which tries to send an update after the Requisition has already closed.This triggers a failure notification for us, and the 3 failures we experienced were outnumbered by about the 300 false errors we received daily. We tried configuring it at the task level, but that is not apparently what the function is for and we have an open case for it.
Thanks,
Ant

DAC email notification not working

Hello folks,
I have set up the DAC server email configuration. I am even able send out the test email but I do not get any email notification after DAC Execution plan finishes successfully or fails.
Any hint is appreciated.
Thanks,

Hi,
Can you please mention few details about your DAC environment? After that I can suggest something.
a) which version of OBIEE you are using?
b) DAC client and server resided in one machine or not?
c)It is a window or unix environment?
If you are getting any error please mention the same.
Regards,
Kishore

Email notification for creation / update of forum post.

Hello,
is it possible to subscribe and get email notification when a new post on the beehiveonline Forums is made ?
I managed to subscribe to documents creation / update through the BOLAdmin tool, but not to forums.
thanks for your help
christian

Hi Phil,
indeed, I should have mentioned in my initial post that I was able to get the RSS working.
However, I need to get several people notified when a new post is created as we would like to use the forum section as an interim process for "ticket creation" with our customer. I feel the RSS feed does not cover that need as it is still a Pull vs a Push. (i.e. if I go check a RSS feed, I can also directly go check the forum itself)
thanks

Sending Email notification on creation of account

Hi,
Our requirement is to send an email notification when a user account gets created. I have tried the following in User Form of proxy admin
<Field name='viewOptions.Process'>
<Expansion>
    <block trace='true'>
      <switch>
        <ref>feedOp</ref>
        <case>
          <s>create</s>
          <s>Send Mail</s>
        </case>
      </switch>
    </block>
</Expansion>
</Field>but it doesn't send any notification. While in Tomcat it shows the value as below where Send Mail is the name of workflow .
<switch>
<ref>feedOp</ref>Resolved feedOp to create
--> create
<case>
    <s>create</s> --> create
    <s>Send Mail</s> --> Send Mail
</case> --> Send Mail
</switch> --> Send MailEven i have tried to call this workflow from Process rule of synchronization policy but in that case it only sends mail and the user doen't get crreated.
Please suggest what to do.
Thanks

Hi,
Thanks for ur reply. I have tried the configure taks method but don't u think that now it will send notification for ach and every account created in sim irrespective of the process used for account creation(ActiveSync or else) and resource because i need to send notification only when the user in sim is being created using activesync on Flat File Activesync resource.
Thats why please suggest something else or tell me how it can be made to resource specific in configure tasks as i don't think it is a good approach to modify the default create user workflow.
Thanks
Waiting for reply.

USER EXIT: Email notification after PO creation

Hi everyone!
May I know if there exists a User Exit / BAdI in this following scenario:
1. An email notification outside SAP is sent whenever there is a creation of PO (Purchase Doc)?
Please advise if this is possible.
Points will be rewarded for useful suggestions.
Thank you very much in advance!
Regards,
Reymar
Edited by: Reymar Ellazo on Apr 17, 2008 10:32 AM

Instead of User-Exit/BADI use Output type technique. Via Output Type you can send notification mail. Discuss on the same with your functional consultant.

Send email notification to user upon user creation

Hi,
Application : 12.1.1
DB:11.1.0.7
how to send email notification to user upon user creation in Oracle EBS r12
Thanks
Edited by: 843272 on Jun 19, 2011 5:32 AM

You can create an alert for this requirement from 'Alert Manager' responsiblity.

ISE Guest Email Notification (Guest account creation)

When a guest user creates an account in ISE, it sends a system generated email with the username/password. It says "Welcome to the Guest Portal, your username ise xxx and password is yyy." Is there anywhere in ISE (1.2) to change this text, especially the name 'Guest Portal'? I thought it was in language templates > Configure Miscellaneous Items > Portal Name. But I changed this to the portal name, and it was not reflected in the email. Thanks.

Josh,
Right now, it's pretty limited. Here is the template to be used for formatting the email notifications:
E-Mail Notification Template
The following is an example of the login information for the body of an e-mail in an English language template:
Welcome to the Guest Portal, your username is $username$ and password is $password$
The $username$ and $password$ strings will be replaced with the username and password values from the Guest User account.
In the e-mail body, you can use special variables to provide the details for the created guest account. When using these variables, you must use all uppercase or all lowercase letters, and you cannot mix them. For example, the string for username can be either $USERNAME$ or $username%, but it cannot be $UserName$.
You can use these variables in the e-mail notification template:
•$USERNAME$ = The username created for the guest.
•$PASSWORD$ = The password created for the guest.
•$STARTTIME$ = The time from which the guest account will be valid.
•$ENDTIME$ = The time at which the guest account will expire.
•$FIRSTNAME$ = The first name of the guest.
•$LASTNAME$ = The last name of the guest.
•$EMAIL$ = The e-mail address of the guest.
•$TIMEZONE$ = The time zone of the user.
•$MOBILENUMBER$ = The mobile number of the guest.
•$OPTION1$ = Optional field for editing.
•$OPTION2$ = Optional field for editing.
•$OPTION3$ = Optional field for editing.
•$OPTION4$ = Optional field for editing.
•$OPTION5$ = Optional field for editing.
•$DURATION$ = Duration of time for which the account will be valid.
•$RESTRICTEDWINDOW$ = The time window during which the guest is not allowed to log in.
•$TIMEPROFILE$ = The name of the time profile assigned.
This dicument is found here:
http://www.cisco.com/en/US/docs/security/ise/1.2/user_guide/ise_custom_portals.html#wp1015657
ISE v1.3 should have some improvements and quite possibly some HTML tags.
Charles Moreton

SCSM R2 Duplicate Email Notifications

Hello anyone! I recently installed SCSM R2 on Windows Server 2012 R2 and created my Service Manager environment. I incorporated an Active Directory connector so I could notify affected users and assigned users of incident creation, assignment and resolution.
I followed instructions based off various guides I found and created a custom management pack to store all my templates, workflows, etc. I am only deploying three custom workflows within my Incident Event Workflow Configuration. Those three workflows are as
follows:
1) Create Event - Incident Created - This workflows will send an email notification to the affected user that an Incident has been created.
2) Update Event - Incident Assignment - This workflow will send an email notification to the assigned to user.
3) Update Event - Incident Closed - This workflow will send an email notification to the affected user when the incident has been resolved.
I am using custom notification templates for each of the workflows and they all three are working, doing what they are intended to do except for one aggravating issue. In regards to the "Incident Assignment" workflow the "assigned to"
user is receiving two emails (exact replicas) notifying that the ticket has been assigned to them. My notification list within the "Incident Event Workflow Configuration" properties for the Incident Assignment workflow is as follows:
Under Notification List:
User - Assigned to User , Message Template - Incident Assignment Email Notification. This is the only notification added to the notification list. I do not understand why it is sending two emails to the "Assigned to User". If anyone is experiencing
a similar issue or can help please do. Thanks!

Thank you Andreas! This MP did fix my issue. To anyone out there that needs to know the steps taken after downloading the MP please see below.
1) Go to the link listed by Andreas Baumgarten above. Download the Lumagate.AssignedToNotification.xml MP. Save it to a network share you can access from your SCSM server.
2) Navigate to the Administration tab in your SCSM console. Select Management Packs and then choose import under Management Packs in the Tasks section.
3) Once you have imported the MP go to the Workflow Configuration section under Administration still.
4) Choose your desired workflow to edit (in my case, Incident Event Workflow Configuration) and click properties.
5) From there you can Add a new workflow and select the Lumgate MP. I was able to leave the criteria and notification list sections blank and chose "Do not apply a template" under "Select Incident Template". Make sure this workflow is
enabled and you may need to disable your existing custom workflows if any were previously created.
6) Lastly, I went and customized the Notification templates from the MP to better suit my company. You can edit the HTML in the message body to fit your needs.
Brian Toms

How to enable email notification in OIM 11g

Hello,
I am currently working in a stock 11.1.1.3.0 environment, and am trying to enable email notifications when a user requests to be provisioned to AD.
The default approver is Xelsysadm, and I have put my email address in this account's slot. However, I'm not receiving any emails during the request process.
How do I enable emails to be sent to the approvers?
Thanks!

try below
1. set the value of system property RequestNotificationLevel=1 (1=enable, 0=disable) bydefault it is 0
2. create An IT resource of name "Email Server" and type "Mail Server" must be configured for sending notifications
3. provide the server detail(IP address will be enough) in above it resource
there are the default request template "Request Creation" which will trigger in this scenario.
for configuring custom notification template and details follow below links
http://docs.oracle.com/cd/E28389_01/doc.1111/e14308/notification.htm
--nayan

OIM 11g - email notification

Dear All,
I need to create quick POC that will involve provisioning to multiple resources during OIM profile creation. One consolidated e-mail notification should be sent as a result.
1. I never used simulated/fake/manual resource. If you used it in the past maybe you can guide me through as for how to create it?
2. How to make sure that centralized e-mail is sent at the end (all resources are provisioned)?
I was planning to create default role or use ALL USERS role that will be attached to access policies for different resources. When HR record comes, OIM user profile is created and default role (ALL USERS, for example) is assigned.
This role will trigger execution of access policies that will create accounts on the target platforms.
My challenges are:
1) ONE consolidated email notification upon SUCCESSFUL completion (default event that somehow should be triggered maybe by job?, custom task that sets the flag in custom table upon successful completion? or maybe I overengineering .....)
2) send user to manual queue if creation of the user account on any of the target resources fail.
If you can provide any guidance as for how this could be done I would appreciate it very much
Thank you for your time

1. The process is outlined here: http://iamreflections.blogspot.com/2010/08/oim-howto-leverage-standard-connector.html
2. There are two parts to this question.
The first part is to figure out the triggering event. If you know what resource will be last provisioned you can simply put a task that is fired on completion of the final provisioning task that then checks the result of all other resources using the APIs. If you don't know which resource will be last you could let the final provisioning task in each resource have a follow up task that sets a variable on the user form, then have another folllow up task that checks if all values are set and if so do the appropriate thing (if not just exit)
Traditionally you would assign a task to the sysadmin using the API if you wanted a manual intervention (http://otndnld.oracle.co.jp/document/products/id_mgmt/idm_904/doc_cd/javadocs/operations/Thor/API/Operations/tcProvisioningOperationsIntf.html#reassignTasksToUser(long[], long)) but there is the new concept of queues that I actually haven't worked with (http://otndnld.oracle.co.jp/document/products/id_mgmt/idm_904/doc_cd/javadocs/operations/Thor/API/Operations/tcQueueOperationsIntf.html) that may be what you are looking for.
Email sending tends to be easier using Javamail than trying to leverage the email framework once you want something that isn't very basic.
Hope this helps
/Martin

OIM 9102: Send Email Notification to other user in a task

I created a process in OIM. In this process exist a Task: Manager Process. When this task will be completed for the user that be assigned. In the Notification Tab are able to send a email notification to a Assign User, Requester User, User or User Manager. But i need to send a email notification a other user different to them, for example: juan.perez, this user is in OIM.
I have read the following documents:
1.- http://docs.oracle.com/cd/E10391_01/doc.910/e10363/promgt.htm#BCECFGEJ
2 .- How to Send an Email Notification Upon User Creation via the Admin Console [ID 780394.1]
3.- OIM: An Example of Email Notification and Configuring it With a Resource Object Provisioning [ID 457836.1]
4.- Sending an Approval Notification Email with a Link Directly to the Approval Request? [ID 748447.1]
Or exist some way to do this, through java code.
I'm using oim 9.1.0.2 BP18 running on OC4J 10.1.3.5 on AIX 6.1 64-bit clustered install with two nodes, Oracle Database 10.2.0.4 on AIX 6.1 64-bit on RAC.

Hi
You can use OIM email API to send an email from the java code. You can attach code on post creation user using entity adapter. Every time a user is created the email is triggered.
Here is the sample:
public EmailUtility(tcDataProvider dataProvider) {
          this.dataProvider = dataProvider;
          emailOper = new tcEmailNotificationUtil(dataProvider);
          System.out.println("Email API instantiated successfully...");
     public String sendEmail(String fromAddress, String toAddress, String body,
               String subject) {
          emailOper.setBody(body);
          emailOper.setFromAddress(fromAddress);
          emailOper.setSubject(subject);
          emailOper.sendEmail(toAddress);
          System.out.println("Email sent!" + subject);
          return SUCCESS;
Regards
user12841694

Email notification for MeetingPlace not being received

Client has MeetingPlace 7.1.1 installed. Outlook email notification for MeetingPlace stopped working.
Problem symptom: When users try to schedule a meeting from web server page, both scheduler and invitee do not receive email notifcaiton in their email account. But email notification for MeetingPlace works when users schedule meeting from MeetingPlace for Outlook Plug-in regardlessly.
I've run a test with client, meeting creation is successful. But as soon as user finishs creation meeting, email notification is "Queued for delivery" in Email Notification Report in MeetingPlace App Admin page. I checked all possible settings in MeetingPlace Administration page, nothing looks wrong - correct email address account and type in user profile; SMTP server is properly configured and passes tha test; SMTP server is up and runnin.
I'm stumped after deep research online, did not go anywhere. Can someone point out where could possible go wrong and how to fix this issue??
Fei

Email notification works differently depending on where the scheduling is done. When done from Outlook your Outlook client sends the request directly to Exchange. When scheduling from the web the invite is held in a mailbox on the Application Server and periodically the system tries to send the email to its mailbox on Exchange. Since the issues is with meetings scheduled via the web interface there is an issue with MP talking to Exchange. I assume the users scheduling from the web have Outlook selected in their profile. This is the first place to check. Next I would look at the Outlook settings in MP. Make sure the MP mailbox is still in Exchange and that the user name and password is correct for the Exchange mailbox. This is usually where the issue is. Also make sure that SSL has not become a requirement to talk with Exchange.
Let me know if you have any questions.
John

Could not able to send email notification through approval workflow

Hi,
I am trying to send an email notification to the requester and approver on request creation and when the approver approves the request then an email should get triggered to the request with approve/reject outcome. All the SOA configuration has been done and also able to send test email through SOA console but could not able to send email through SOA composite.
For configuring an email notification, I am using notification tab in ApprovalTask, but still problem is not resolved.
Please help me in resolving the issue.
Thanks.

Use this link to check again whether you have configured the Email driver properties properly. http://www.iamidm.com/2012/09/oim-11g-r2-lab-6-managing-notifications.html
Also check whether any firewall issue is there which is preventing OIM to contact the email server in sending out emails. Check the logs if there are any issues.
Also check this system property 'RequestNotificationLevel'. This property indicates whether or not notification is sent to the requester and beneficiary when a request is created or the request status is changed. If the value is 0 for this system property, make it 1.
I was facing a similar type of issue due to two reasons:
1. System property
2. Firewall
Check both of them and try again.
Edited by: Durgaprasad on Apr 15, 2013 2:08 AM

Email notification or remedy ticket creation if BI services fails

Similar Messages

Maybe you are looking for