Email settings don't work, can't receive or send email

No matter how many times I change my Outlook email settings for Verizon, the new settings have never worked. I used to be able to at least receive email, but for many months I have not been able to send email. I have called support and emailed Verizon and no one has been able to help.
So now as of 11/11/2013, I can't receive or send email and I have tried to change my settings to the new settings, and nothing works. I have gone to verizon.com/emailsettings for step by step instructions, all to no avail.
I also have comcast.net and my own website email in Outlook and now NONE of my email accounts work as of 11/11/2013. It appears Verizon is the key to my problems.
Any thoughts?

Maryde wrote:
No matter how many times I change my Outlook email settings for Verizon, the new settings have never worked. I used to be able to at least receive email, but for many months I have not been able to send email. I have called support and emailed Verizon and no one has been able to help.
So now as of 11/11/2013, I can't receive or send email and I have tried to change my settings to the new settings, and nothing works. I have gone to verizon.com/emailsettings for step by step instructions, all to no avail.
I also have comcast.net and my own website email in Outlook and now NONE of my email accounts work as of 11/11/2013. It appears Verizon is the key to my problems.
Any thoughts?
Verizon should have no impact on your ability to use Outlook with your comcast.com account. Verizon is only providing the pipe to Comcast, and I can get there there just fine. Something must have been changed in your Outlook setup for your Comcast account (which is separate from the settings for your Verizon account) or Comcast must have changed something that broke your Comcast settings.
If you provide your exact Outlook settings (inbound and outbound including servier names, ports, and SSL settings), perhaps someone can help.
Also, can you successfully use the Verizon webmail to access your mailbox?

Similar Messages

HT201320 I have an email account through yahoo. I am having trouble setting it upon my iPhone and can't receive or send emails!!!! I contacted Rogers and they said I need to find out the host name of the incoming server, in other words yahoos host name. H

I have an email account through yahoo. I am having trouble setting it upon my iPhone and can't receive or send emails!!!! I contacted Rogers and they said I need to find out the host name of the incoming server, in other words yahoos host name. Help!!

Yahoo's servers are notoriously unreliable. Use the "Yahoo" account type when setting it up. If it doesn't work, and you are positive the credentials are correct, wait a while and try again.
While you're waiting, set up a free gmail or iCloud email account.

HT3748 Can't receive or send emails on Exchange using Mail 5.3 (and system 10.7)

I have two Macs, one running on 10.6 and the other on 10.7 systems. I can receive and send Exchange emails on the 10.6 (mail 4.6) computer but not from the 10.7 (Mail 5.3) computer. The Account summary and set up is the same but I can not receive or send. I checked the account activities, all green. Checked the connection doctor, all green. Deleted adn re created the email account, the server accepted, yet I am still can't receive or send emails from the computer with 10.7 system. Any suggestions.

Hi Latoque, yes I did try to change it in both places but it doesn't seem to retain it for the Outgoing server.When I go to Preferences> Account information, the Incoming server password it very obvious but the Outgoing server password is not.While still on the Account information page I go down to the Outgoing Mail Server (SMTP): section and click on the two V's at the end of the entry and then click on the Edit SMTP Server List.....I then click on Advanced tab and enter the Outgoing password there below my User Name. I believe I am entering it in the correct place however it does not stay there and there is no reminder to Save when you exit the page.Please correct me if I an not entering the password in the right place. Thanks

Since "upgrading" to OSX ML, I can't receive or send email. Why?

Since "upgrading" to OS X Mountain Lion, I can't receive or send emails in my @icoud or @me mail accounts and when I delete old messages in the Inbox, they come back the next time I check the Inbox. oes anyone know why the mail is this screwed-up? I've been forced to reroute all of my mail to my windows Outlook account to receive them.
jrincr

Go to System Preferences > iCloud and make sure your account info is correct, delete the password and reenter to be sure it is clean. Go to Mail and then open Preferences and check the account informaiton for the iCloud account and again, delete and reenter the password for the account. Sometimes the passwords get garbled during an upgrade.

Your new email settings don't work...

I recently received an email from Verizon directing me to a website to update my email server settings. I'm 99% sure this was a genuine Verizon email so I tried their suggestions to change my POP3 and Outgoing server names and port numbers. The new settings DO NOT work - either outgoing or incoming. So I set them back the way they were.
What's up with that??

If you were trying to activate SSL on the 1/5-1/6 then the problem was with some Verizon servers.
It should work again now.
The reason for using SSL is that your mail is then sent/received encrypted. Without SSL its all in the clear between you and Verizon's servers. Its particularly important to use SSL if you are not always using your home connections, e.g. from Laptops and other portable devices.
Only difference in the settings should be the port numbers and the SSL setting.
Various people have mentioned running into problems and solved them by.
Reviewing and correcting mistakes in their settings
Closing and reopening their Mail program.
For certain devices, restarting their devices
Checking their firewall settings
Increasing the timeout value in their mail program
One known problem introduced by using SSL is that many SPAM detectors no longer work. At least one that works requires that you leave the mail settings in your mail program alone, but then configure the change instead into the anti-SPAM program. I.e, it with communicate with SSL but the mail program within your machine receives in the clear.

My ATT email settings don't work, any suggestions?

Although I have connected my AT&T email to my iPhone and iPad in the past, they have stopped working. I now am unable to get a connection to AT&T email using their settings. I have even used the new servicers, outbound.att.net and inbound.att.net to no avail. I have tried it with and without SSL. the message just keeps saying that my username or password is incorrect, and I know that this is not true. AT&T refuses to help with email connections to any mobile device. Does anyone have any suggestions?

All, I have this same problem and has just solved it on my iPhone.
I read up on the problem at att.com/esupport and arrived at the link below:
https://www.att.com/esupport/article.jsp?sid=KB413495#fbid=ahhj00ALH45
"If your email address is linked to your AT&T Access ID, changing your AT&T Access ID password automatically changes your email password to the same password.
If you use your email address as your AT&T Access ID, changing your email password automatically changes your AT&T Access ID password to the same password."
I have a ATT Uverse (for my internet access) acct and could not log on so I requested for password reset. They sent me temp password and I had to change my password to my Uverse acct. I use my att.net email as the log on for my Uverse acct. Per att instructions above, my Uverse acct is linked to my att.net email, so now my att.net email pw has been changed to the pw for my Uverse acct.
Accordingly, go into your iPhone Settings, Mail, Contacts, Calendars, choose your Att.net mail acct and change your password. In my case I changed it to the new pw I had set up for my Uverse acct and it works.
Before doing this, I had also added new servers as shown below. The way I see it because your iPhone will try in succession to log on to each server from top to bottom of the list, it's best to add all the mail servers.
smtp.mail.yahoo.com
smtp.mail.att.net
outbound.att.net
Please note that I did not have to add "imap.mail.att.net" and my Att.net mail on my iPhone still works.
Hope this helps.

Connected with WIFI. Can't receive and send emails

When I was in India I had internet with the service provider and I could check my emails without problems. Now that I'm back home, I don't have a internet connection with the service provider. Instead, I'm connected through a WIFI network (at my place). I can use internet on my browser without any problem, but can't receive my emails.
What can I do?
Thank you
Best,
f

I tried to avoid much jargon, but you seem to have understood it correctly. It is really not "strange" at all IMHO, it is just very different from how other devices work. To provide email in the special way that BBs do (it's not ActiveSync), the carriers and BlackBerry must host servers and such on their side...to use those requires subscription to (and payment for) an adequate data plan so as to help them cover those extra costs that exist solely for BB users.
Of course, if your email service provides a WebMail interface, you of course should be able to use that via the Browser. It's just the native method of handling email via the Messages app that requires the data plan (since that uses the servers hosted by the carriers and BlackBerry).
Good luck!
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
Join our BBM Channels
BSCF General Channel
PIN: C0001B7B4 Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA Display/Scan Bar Code

After Installing Leopard, missing emails and can not receive or send Emails

Hello All: Installed Leopard yesterday. Everything seemed fine except that I noticed that my mail program had lost all the emails within the box. I do know that I did not back up my email prior to installing Leopard, however, I have tons of email on the Web server but none are coming through on the Mail Program.
I've sent 3 emails out on the new program and no one has received them and they do not show up on the SENT folder, or OUTBOX or DELETED items. Anyone has any idea how to fix this issue?
Thanks, J.

Hello JaimeIsaac,
I found the solution for our problem. Through out the preference file for mail and relaunch mail. The pref file is named "com.apple.mail.plist" and it is located under Users>your login>Library>Preferences>com.apple.mail.plist. When you take this file out of the folder leave it on your desk top or an external drive. When you restart mail, mail will create a fresh copy of the file. BE ADVISED YOU WILL LOSE ALL OF YOUR EMAIL ACCOUNT INFO LIKE SERVER NAMES, USER NAMES AND PASSWORDS! You can collect all this information BEFORE you remove the plist file and quit mail. Its all listed under Mail>Preferences>Accounts. Take screen captures of all of this information, you will need to re-enter it when you launch email for the first time after deleting the plist file.
In particular you will need to know your incoming mail server and password and outgoing mail server and password!
Good luck. The important thing is to collect as much account info as possible BEFORE you remove the file and relaunch mail. FYI if you forget to record all this information first (which I did) you can put the original plist file back in its original location and relaunch mail and collect the information.
As long as you don't through out the original plist file you can always go back to what you had.

Can't receive or send emails

Firstly I couldn't send emails. Computer would say connection to SMTP server failed. Refusing SMTP connections. etc. etc.
Then this morning couldn't receive emails saying that mail server is not an IMPA4 server

https://support.mozilla.org/en-US/kb/cannot-receive-messages
https://support.mozilla.org/en-US/kb/cannot-send-messages

New email settings don't work

I've been warned 3 times to change my email server settings to pop.verizon.net and stmp.verizon.net.
Each time I do this, my Mac Mail shows I'm not connected to any network. Consequently, I get no mail. What's up wth that?
When I switch it back to the "wrong" setting, it works again.
Related or not: I use a virtual address, and my email stopped forwarding sometime between 6:30 and 7:30pm last night. This has never happened before, in years of using this system.
Additionally, the InHome Assistant does not recognize my Verizon User ID. The Email Assist online tells me how to set up a NEW account, not to fix my current one. Sure would like to get some help...
Solved!
Go to Solution.

Many have reported similar issues, . Deleteing the existing email acct. then creating it fresh seems to work. You may also need to delete keychain for the old accout settings.
these the new settings:
Server
Current Setting
New Setting
SSL Enabled
Port
POP3 Server
incoming.verizon.net
pop.verizon.net
YES
995
SMTP Server
outgoing.verizon.net
smtp.verizon.net
YES
465
You may have to reinstall Inhome but as many have advised nearly all the features contained in it are available via online.
PS. when you say virtual address do you refer to an alias?
If a forum member gives an answer you like, please give them the Kudos they deserve. If a member gives you the answer to your question, mark the answer as Accepted Solution so others can see the solution to the problem. Thanks !!!
http://forums.verizon.com/t5/Verizon-net-Email/Fix-for-Missing-Inbox-sent-folders-etc-with-Internet-Explorer-11/m-p/647399

Can only receive, not send email. Can anyone help me?

For the last two days I have only been able to receive email in Mail, not send it. Can anyone tell me how to fix this? Please?

I can't send from both my email accounts. Both are .Mac accounts.
I get two error messages:
1) *Cannot send message using the server smtp.mac.com* It then asks me to choose a different outgoing mail server (none of them work).
2) *Unable to verify SSL server mail.mac.com* An SSL error occurred while trying to read data from the server 'mail.mac.com'. Verify that this server supports SSL and that your account settings are correct.
*My settings under mail are:*
Account type: .Mac
Incoming mail server: mail.mac.com
Outgoing mail server: smtp.mac.com
Under "server settings":
Sever port 25
Use SSL is unchecked
Again, I can receive but not send mail. Any help is greatly appreciated!

I can't receive or send emails from "mail" in my macbook air but yes in my iPhone

Someone can help me with this? Thanks!

(1) Go to website for support for your email provider.
(2) Find the settings for Mac Mail.
(3) Go to Mac Mail, Preferences, Accounts.
(4) Input/verify the settings from (2).
(5) Lather
(6) Rinse
(7) Repeat

My ipad can't receive or send emails ?????

My ipad worked until last week, also last week I updated to IOS 6 which might have something to do with it.
We just use it for emails and safari.
We cant receive emails and we cant send them. WHY?

Hi. I'm a long time Apple user but still occasionally run into technology problems. That's the nature of technology. After upgrading my software my iPad did the same thing. My mail was completely empty. When tried to fetch new mail it said I had none and that it had just updated -- no new mail. I knew this was wrong. After reading some of the discussions from other users having the same problem, I deleted my mail account on my iPad and then set it up again. My mail filled up and is back to working normally. Success! Good luck to you!

HT4864 I can't receive or send email on any device for the last 24 hours

No email on any device since 10am EDT 9/11

Thank you for answering so promptly.
Yes, it is on the same network, but I just restarted the hub and it seems that I may have solved the problem. At least they appear to be working at the moment. Hopefully it will be permanent. Somehow there seemed to be a problem with just those two things and the connection to the hub, even though my iMac, iPad and iPhone worked fine. Strange things happen at times.
Thanks again, but It seems the problem is now solved

I can get my email from the iCloud website, but my password won't work on my home computer to receive and send email

When I open my email on my home computer, I can't receive or send email that is @mac based. I get a message that my passwork is invalid. When I go to the iCloud website, my password works just fine. Any clues?

Delete your mail account from Mail preferences and set it up again using the Mail Server Information.
Some users have apparently encountered issues using this information in pre-Lion set ups (I haven't), Roger Wilmut has kindly provided instructions for those who find themselves with this problem.
Entering iCloud email settings manually in Snow Leopard or Leopard

Email settings don't work, can't receive or send email

Similar Messages

Maybe you are looking for