Your new email settings don't work...
I recently received an email from Verizon directing me to a website to update my email server settings. I'm 99% sure this was a genuine Verizon email so I tried their suggestions to change my POP3 and Outgoing server names and port numbers. The new settings DO NOT work - either outgoing or incoming. So I set them back the way they were.
What's up with that??
If you were trying to activate SSL on the 1/5-1/6 then the problem was with some Verizon servers.
It should work again now.
The reason for using SSL is that your mail is then sent/received encrypted. Without SSL its all in the clear between you and Verizon's servers. Its particularly important to use SSL if you are not always using your home connections, e.g. from Laptops and other portable devices.
Only difference in the settings should be the port numbers and the SSL setting.
Various people have mentioned running into problems and solved them by.
Reviewing and correcting mistakes in their settings
Closing and reopening their Mail program.
For certain devices, restarting their devices
Checking their firewall settings
Increasing the timeout value in their mail program
One known problem introduced by using SSL is that many SPAM detectors no longer work. At least one that works requires that you leave the mail settings in your mail program alone, but then configure the change instead into the anti-SPAM program. I.e, it with communicate with SSL but the mail program within your machine receives in the clear.
Similar Messages
-
I've been warned 3 times to change my email server settings to pop.verizon.net and stmp.verizon.net.
Each time I do this, my Mac Mail shows I'm not connected to any network. Consequently, I get no mail. What's up wth that?
When I switch it back to the "wrong" setting, it works again.
Related or not: I use a virtual address, and my email stopped forwarding sometime between 6:30 and 7:30pm last night. This has never happened before, in years of using this system.
Additionally, the InHome Assistant does not recognize my Verizon User ID. The Email Assist online tells me how to set up a NEW account, not to fix my current one. Sure would like to get some help...
Solved!
Go to Solution.Many have reported similar issues, . Deleteing the existing email acct. then creating it fresh seems to work. You may also need to delete keychain for the old accout settings.
these the new settings:
Server
Current Setting
New Setting
SSL Enabled
Port
POP3 Server
incoming.verizon.net
pop.verizon.net
YES
995
SMTP Server
outgoing.verizon.net
smtp.verizon.net
YES
465
You may have to reinstall Inhome but as many have advised nearly all the features contained in it are available via online.
PS. when you say virtual address do you refer to an alias?
If a forum member gives an answer you like, please give them the Kudos they deserve. If a member gives you the answer to your question, mark the answer as Accepted Solution so others can see the solution to the problem. Thanks !!!
http://forums.verizon.com/t5/Verizon-net-Email/Fix-for-Missing-Inbox-sent-folders-etc-with-Internet-Explorer-11/m-p/647399 -
Email settings don't work, can't receive or send email
No matter how many times I change my Outlook email settings for Verizon, the new settings have never worked. I used to be able to at least receive email, but for many months I have not been able to send email. I have called support and emailed Verizon and no one has been able to help.
So now as of 11/11/2013, I can't receive or send email and I have tried to change my settings to the new settings, and nothing works. I have gone to verizon.com/emailsettings for step by step instructions, all to no avail.
I also have comcast.net and my own website email in Outlook and now NONE of my email accounts work as of 11/11/2013. It appears Verizon is the key to my problems.
Any thoughts?Maryde wrote:
No matter how many times I change my Outlook email settings for Verizon, the new settings have never worked. I used to be able to at least receive email, but for many months I have not been able to send email. I have called support and emailed Verizon and no one has been able to help.
So now as of 11/11/2013, I can't receive or send email and I have tried to change my settings to the new settings, and nothing works. I have gone to verizon.com/emailsettings for step by step instructions, all to no avail.
I also have comcast.net and my own website email in Outlook and now NONE of my email accounts work as of 11/11/2013. It appears Verizon is the key to my problems.
Any thoughts?
Verizon should have no impact on your ability to use Outlook with your comcast.com account. Verizon is only providing the pipe to Comcast, and I can get there there just fine. Something must have been changed in your Outlook setup for your Comcast account (which is separate from the settings for your Verizon account) or Comcast must have changed something that broke your Comcast settings.
If you provide your exact Outlook settings (inbound and outbound including servier names, ports, and SSL settings), perhaps someone can help.
Also, can you successfully use the Verizon webmail to access your mailbox? -
My ATT email settings don't work, any suggestions?
Although I have connected my AT&T email to my iPhone and iPad in the past, they have stopped working. I now am unable to get a connection to AT&T email using their settings. I have even used the new servicers, outbound.att.net and inbound.att.net to no avail. I have tried it with and without SSL. the message just keeps saying that my username or password is incorrect, and I know that this is not true. AT&T refuses to help with email connections to any mobile device. Does anyone have any suggestions?
All, I have this same problem and has just solved it on my iPhone.
I read up on the problem at att.com/esupport and arrived at the link below:
https://www.att.com/esupport/article.jsp?sid=KB413495#fbid=ahhj00ALH45
"If your email address is linked to your AT&T Access ID, changing your AT&T Access ID password automatically changes your email password to the same password.
If you use your email address as your AT&T Access ID, changing your email password automatically changes your AT&T Access ID password to the same password."
I have a ATT Uverse (for my internet access) acct and could not log on so I requested for password reset. They sent me temp password and I had to change my password to my Uverse acct. I use my att.net email as the log on for my Uverse acct. Per att instructions above, my Uverse acct is linked to my att.net email, so now my att.net email pw has been changed to the pw for my Uverse acct.
Accordingly, go into your iPhone Settings, Mail, Contacts, Calendars, choose your Att.net mail acct and change your password. In my case I changed it to the new pw I had set up for my Uverse acct and it works.
Before doing this, I had also added new servers as shown below. The way I see it because your iPhone will try in succession to log on to each server from top to bottom of the list, it's best to add all the mail servers.
smtp.mail.yahoo.com
smtp.mail.att.net
outbound.att.net
Please note that I did not have to add "imap.mail.att.net" and my Att.net mail on my iPhone still works.
Hope this helps. -
New email settings sort of work in iMac Mail
I got the "update your settings" email and dutifully made the changes in the Preferences of Mail. Incoming test message worked fine. Outgoing test message hung for a while, then demanded my password (which it should already have had, but I'm guessing timing issues made it forget that), and eventually passed the message. I REALLY hope this behavior was an aberration because taking four minutes to send one small plain text message seems ridiculous.
It would be lovely if Verizon instructions covered non Windows boxes, but fortunately I've played with my Preferences before so it wasn't a totally foreign thing.Can you provide a screenshot of your settings? (Obscuring any personal info, of course.) Can you provide the error message you are getting?
Many people have gotten the new settings to work on Mac platforms, but without seeing your settings it is going to be very hard to figure out where the problem is.
If a forum member gives an answer you like, give them the Kudos they deserve. If a member gives you the answer to your question, mark the answer as Accepted Solution so others can see the solution to the problem.
"All knowledge is worth having." -
New Email Settings and Westell Firewall Settings: May need adjustment to work
I have a Westell 7500 wireless router at work.
Old A90 modem and linksys wireless router at home.
Made the email server setting changes at home on a desktop, laptop and two iPhones. All worked fine.
Took iPhone and laptop to work. Verizon email wound not work on either. Outlook 2010 reported send/receive failure.
Tried to setup Office desktop with new email server settings: could not do it: the test email would fail every time.
After hours of research and frustration, EUREKA!
The firewall settings on the Westell 7500 were set too high and blocking the ports that Verizon now wants to use for mail.
Changed the firewall setting on the Westell router to "Minimum", clicked Apply and everything immediately worked. The iPhone, the laptop and now I can make the changes to the desktop and it works with the new settings.
So, yes, the router that Verizon supplied, using its recommended settings (Medium for firewall) blocks the ports that Verizon says we must now use for email.
(Note that an alternative solution may be port forwarding the new port values - I did not try this.)Does anyone know if Verizon supplies the actual port setting changes needed on the Westell modems in order to make their new email port requirement changes work???
I mean, they can't be serious with the whole "just change your firewall security to Low!" instructions, can they...?
I can't imagine a real internet company whose only suggestions for implementing server changes they've made are "lower your security".
Surely after all this time, they must have a page posted on their site somewhere that has complete instructions for the Westell firewalls which allow us to continue to use Verizon SMTP servers without lowering our firewall security across the board.....especially since their own rationale for making these changes is stated as being to increase security!
If anyone finds a link to those instructions, please post it. -
Need help making email setting changes as written in recent email from verizon
Warning to iMac users when attempting to change the POP settings as per Verizon's request:
My husband had difficulty setting up the new email settings today, as Verizon had asked us to do via email notice, so he contacted Verizon by phone. Someone attempted to walk him through the process and took control of our computer. In so doing, the Verizon representative inadvertently deleted every email we ever wrote. All of our emails with work information, personal information, all of it -- gone.
When my husband informed me of what happened, I contacted Verizon again and was told, "Oh yeah, that happens sometimes with Mac Mail." I also contacted Apple, and there was nothing they could do. There were a few emails from earlier today that were still available, but all of the other emails, thousands of them -- gone. Unfortunately, while I had been keeping all of my emails on Mac Mail, on my hard drive, I regularly delete my emails from the Verizon.net website, so retrieving them from there was not an option.
It is mind-boggling to me that Verizon has no way to retrieve my emails -- that they deleted -- from their main server. I find that very hard to believe. I can understand how my hard drive may have eradicated them -- but I can't believe that they are truly gone.
Please be warned if you have an iMac or other Apple computer -- If you are dealing with the new changes verizon is asking customers to complete, you could lose all of your prior email. Please back up your emails before attempting to complete their instructions. -
Have changed my apple Id to a new email address. its all working fine on my PC and also on come up with the new ID on my icloud page on my iphone but when i try to buy something from itunes etc on my phone, the log in box still contains the old id.
how do i change this?The Apple Support Communities are an international user to user technical support forum. As a man from Mexico, Spanish is my native tongue. I do not speak English very well, however, I do write in English with the aid of the Mac OS X spelling and grammar checks. I also live in a culture perhaps very very different from your own. When offering advice in the ASC, my comments are not meant to be anything more than helpful and certainly not to be taken as insults.
It doesn't sound like you "changed" your Apple ID, sounds like you created a new one. Bad idea. All content bought with an Apple ID is forever tied to that ID. The ID that bought the content is the only ID that can update the content. Apple does not merge IDs not does Apple transfer content from one ID to another. -
New email settings and Quickbooks
The new email settings work just fine for me with Thunderbird, but I also email out through Quickbooks for business. The new settings do not work in Quickbooks, but the old ones still do.
POP3 Server
incoming.verizon.net
pop.verizon.net
YES
995
SMTP Server
outgoing.verizon.net
smtp.verizon.net
YES
465
I will add that the Quickbooks email settings are called "web mail" so not sure if the new settings even apply.
Thanks!This did not work. Talked toverizon and quickbooks tech support and hopefully find fix soon.
-
I continue to have problems with links in email, they don't Work.
I continue to have problems with links in email, they don't work. When I called apple support she said to hard boot by holding off and home keys and restart. However this is only since the new release of the operating system, it happens ever day and it's getting OLD.. Any solutions?
Yes, almost daily since the iOS update. Is there a permanent solution. And does the hard reboot hurt the iPad?
-
When trying to copy and paste on my MAC using firefox, I keep coming across a message "your browser security settings don't permit the editor to automatically execute pasting operations". This only happens with firefox, not Safari. any help??
See:<br />
http://kb.mozillazine.org/Granting_JavaScript_access_to_the_clipboard
https://addons.mozilla.org/firefox/addon/852 - AllowClipboard Helper -
My screen display settings don't work right
My screen display settings don't work.When i try to set to not sleep it still sleeps.When i set to sleep and show pictures it works for a few mins then sleeps and won't scroll my pics at all just a black screen.Why? Does anyone else have this problem?
Screensaver (e.g., showing pictures instead of the desktop) and Display Sleep and Computer Sleep are all set independently. You need to be sure that you have set each and every one of these correctly or you will get unexpected results.
There is also the ability to require a password after an interval, and that is also independent of all the others, and is in
system preferences > security. -
I have online editors for our blog and websites for generating articles and blog posts. Different editors from different sites and programmers. Firefox doesn't allow me to use the cut/paste/copy functions with these editors. I get this message or something similar every time. "Your browser security settings don't permit the editor to automatically execute cutting operations. Please use the keyboard for that (Ctrl+X)"
See:
*http://kb.mozillazine.org/Granting_JavaScript_access_to_the_clipboard
*https://addons.mozilla.org/firefox/addon/852 - AllowClipboard Helper -
I keep getting this warning (Your browser security settings don't permit the editor to automatically execute copying operations.) Help
See:
*http://kb.mozillazine.org/Granting_JavaScript_access_to_the_clipboard
*https://addons.mozilla.org/firefox/addon/852 - AllowClipboard Helper -
Outlook Express 12-28-11 Email Changes to Settings don't work
Verizon Email of 12/28/11 told us to make changes to Portal settings of Outlook Express
The intro tells us how much they want to "enhance our online experience". Then at the bottom, they tell us to not respond to the email. Why don't they have a return email when people start having problems? Probably because they would be swamped with complaints.
Worked on this o ver two hours yesterday on my 4 email accounts on 3 computers
As usual, the Verizon instructions are wrong at http://verizon.com/emailsettings
They must never test this stuff before they publish it
Per the above instructions, I changed the Outgoing Portal to 465 and checked the SSL box for that portal
Set the Incoming Portal to 995 from the existing 110 and checked that SSL box
Outlook express would time out waiting for Verizon to connect for outgoing messages
I had changed the Outgoing Portal to 587 per Verizon instructions in 2009 (I document everything and keep it!)
So, I reset that with the Outgoing SSL still checked: still timed out
Unchecked the Outgoing SSL and everything worked
The settings that are working now:
Outgoing Portal 587 with SSL unchecked
Incomong Portal 995 with SSL checkedI agree - so much of what Verizon does, doesn't work. Their instructions for Windows Vista, Windows Mail say:
Setting up and updating your Verizon Online email with Vista™ Windows Mail Setting up
Open Mail.
From the Tools menu, select Accounts.
Select Add.
Select Email Acount and then click Next.
Enter the name to be displayed on outgoing messages and then click Next.
Enter your email address, and then click Next.
Type incoming.verizon.net in the Incoming mail (POP3)field.
The Incoming Server (POP3) should be set to 995.
For Incoming mail (POP3), check the box that says “This server requires a secure connection (SSL)”.
Type outgoing.verizon.net in the Outgoing mail (SMTP) field.
The Outgoing Server (SMTP) should be set to 465.
For Outgoing mail (SMTP), check the box that says “This server requires a secure connection (SSL)”.
Click Next.
In the User namefield, type your Verizon Online user name.
In the Passwordfield, type your password.
Check the Remember passwordcheckbox. (If you do not check this box, you'll be prompted for the password when you access your mailbox.)
Click Next and then click Finish to close the window.
However, when you get to the "setup email servers" page at step 7 there is no check box forselecting an SSL connection for either Incoming Mail or Outgoing mail. Aside from the POP3 dropdown and the 2 address boxes, there is only a 4th box where you can check "Outgoing server requires authentication". Whazzup? What Windows Mail setup are they looking at?
Given the problems people are having, I guess the best thing is to ignore the Verizon email warning and when it fails, just switch to Comcast.
Maybe you are looking for
-
hi I am not able to create a new database other than the one created during the installation. i am using the oracle 9i client. i am able to create new database from the enterprise manager console,add a database manually but not able to connect to the
-
UME -multiple email ids assignment
Hi.. Is there any way to assign more than one email id to a single user using portal UME. Please do advice. Thanks, Ian
-
hi all, my requirement is i have a z-table with fileds 1).product category, 2).product id,3).product description. for a product id, i should fill product category and product description. plz help me wid related tables and fields. thanx in advance.
-
Considering that this forum/category (HCM Payroll Germany, Austria & Switzerland (DACH)) has been created more than a month ago and that not a single thread has been posted in it, and considering that the forum/category "ERP HCM (HR)" often sees more
-
I have some weblogic domains for testing. If I delete them from E:\Jdeveloper_1113_20101206\user_projects\domains and delete their shortcut from Start menu what should I do next?