Emails problems - Outlook / Server

Hello
Just bought a Q10 and I like it ! But :
- with my BB9700, when receiving an email, I was able to choose between delete only in my device OR my device AND my server POP. It seems that with the Q10, I have only one option : when I delete an email from my device, I delete also from the server, so when I open my outlook, my email doesn't appear.
- when I send an email from my outlook, the email arrive in my Q10 like NEW email !!!
Thank you for your help

glatos wrote:
- with my BB9700, when receiving an email, I was able to choose between delete only in my device OR my device AND my server POP. It seems that with the Q10, I have only one option : when I delete an email from my device, I delete also from the server, so when I open my outlook, my email doesn't appear.
Hi and Welcome to the Community!
This is WAD - Working As Designed. With legacy, BIS was in place and could provide the "delete on" function. With BB10, BIS is gone, replaced by the full on-device email client (which legacy never had). In the present design, there is no ability to suppress the core intent of complete replication between the server and device. What you do on one (for deletions...as I understand it, read/unread will not sync with POP, but will on others) will reflect on the other. This is by design.
glatos wrote:
- when I send an email from my outlook, the email arrive in my Q10 like NEW email !!!
Do you have, in Outlook, some kind of auto cc or bcc to yourself? Many folks do that when their client devices cannot reconcile Sent Items to their server. Or, depending on your server, it may be processing the Sent Item in a strange manner, resulting in it appearing on the server to be a new item, needing to be delivered to the BB.
Good luck!
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It doesn't address what I needed help with
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This page will help you set up your Telstra email with Outlook.com® on Outlook 2003.
Outlook is a registered trademark of Microsoft Corporation in the United States and/or other countries.
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mlking2 wrote:
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http://www.howto-outlook.com/faq/duplicates.htm
Note: Improve community discussions by marking the answers helpful otherwise respond back for further help.
Thanks & Regards
Clark Kent

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