Encoder position not automatically resetting on z pulse

Question

I am using a PCI-7344 motion control card with a UMI-7764 break out box. Connected to this is a Pepperl & Fuchs 1024 line encoder.
Problem 1
The encoder counts up and down ok but gives 4096 counts between z pulses and not 1024.
Problem 2
The position does not automatically reset to zero when the z pulse is seen.
The encoder connections have been checked via oscilloscope for correct relationships (z is high when A and B are both low), but when mapping the encoder signals to RTSI signals and monitoring them, the signals are inverted.
I've tried a lot of combinations of polarity and phasing but all to no avail. What's going on??!
Attachments:
Encoder_test.vi ‏42 KB

Answer 1

1. The 7344 rather counts quadrature signals and so the number of pulses it will count will always be 4 times the number of encoder lines. On all encoders I have seen just the number of encoder lines per revolution is specified.
2. Unless you are using a Find Index command the 7344 won't reset the encoder pulse counter. There is more than one application where the encoder will make several turns during a full motion cycle - remember a geared drive or a worm gear drive. If the motor/encoder has to make more than one revolution to complete its motion cycle resetting the pulse counter each time the index pulse occurs would be quite disturbing.
AFAIK with the latest firmware/software version it is no more necessary that both A and B are low when the index pu
lse occurs, you can set the actual state of A and B when index occurs with a special command.
BTW in cases the encoder/motor will make several revolutions you should use a separate home switch to detect proper zero position of the drive, of course using the Find Home command. It can be combined with (or rather followed by) a Find Index command to detect the zero position more precisely.