End of contract and moving home..
Hello,
I hope someone can help me.
We've been with BT for the past 2 years and 2 months (had mostly good service) and are due to move and tbh, have no need for the broadband as we're cutting costs. I've been trying to get information from the Live Chat Customer service agents but when I push for information (i.e. web pages and contact details of who to call) to cancel the account, they avoid giving me it until they end the chat themselves which is very frustrating.
Can someone please help me out as I can find nothing on the website, the live chat is poor and I've little time.
Thanks!
Paul
So far as I know, there's no way to cancel on-line. Call 150 (or 0800 800 150) and select the option to cancel.
Similar Messages
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So, I have just about had it. For nine days now, I have valiantly tried to move my library to an external drive. At first, I attempted to move it to my 2TB Time capsule. iTunes didn't like its new home though and moved home without telling me. So then there were two libraries. I meshed them back together reluctantly and iTunes in a silent revolt, absolutely refused to use its own 'Keep Library Organized' criteria and may as well have thrown my music against the wall. Seriously, my 5 year old nephew has his computer files better managed. Then I bought a 3TB Time Capsule and you may ask yourself why??? Well, iTunes doubled in size- although when I ran apps that are designed to find duplicate iTunes files, it deleted the music I actually bought from iTunes. So then I watched as iTunes got it back. How you ask; I run a MacBook Air, iMac and Mac mini in my house - as soon as one powered up it hit the net like a sailor on leave and re-downloaded it all without abandon. I tried to keep the libraries separate, no success there. I tried to keep them unified; iTunes response was to ask me if I wanted to join iTunes Match every time I logged on to my computer and on any computer - my iTunes match song number has been as high as 24,367 and as low as 11,112. And I can't simply refuse iTunes. No one refuses iTunes. Refusal to allow iTunes Match to run through all 24000 songs again was to revoke my rights to the songs that were once part of my library. If I took a long time to decide or was visibly impatient while iTunes did its little 3 hour scan it would arbitrarily decide that music I bought from iTunes was ineligible for iTunes Match. How could that possibly be??? I am missing music, or at least iTunes tells me so by showing me that lovely exclamation point. I have tried backing up my computer to do a full system restore and start all over. Time Capsule claims I have 979 GB of data and takes its sweet time to even back up one gig (about 18 minutes) even though I can transfer files to my Time Capsule at about 1 GB every 40 seconds. I guess though performing back-ups are somewhat like government jobs; it will get done, when it gets done. The back up requirement of 979 GB is surprising though, my Mac claims that I currently occupy just about 25% of my 2TB drive. The discrepancy, who knows, but I think the solution lies somewhere in iTunes. But maybe iPhoto. But that is for another time.
After admittedly only a quick read the one thing you don't say is how you are trying to make this move. Most people with moving library issues do it the wrong way. Plenty of web sites tell you how to do it the wrong way.
If the iTunes application is started before the drive with the library is fully mounted and awake iTunes will revert back to the internal drive. -
Canceled service before end of contract and billing cycle. Being charged an extra month!
Hi. I have been a loyal Verizon wireless customer for a long while, but have had such a bad experience in the past year (where I have paid bills as high as $700.00) that I decided to cancel my services and move to another network. My billing cycle runs from 14th of the month to 14th of next month, typically. I have autopay set up to pay my bills and it deducts money for the following month on or around 6th of that month.
I ported out my verizon number to a service on 4th of this month and since my verizon account got immediately closed, I called up verizon to find out about the ETF and final bill. I was surprised to find that I had to not only pay ETF but also pay the bills for the next month (which I am not using as I canceled before the Feb 14th!). Is this common practice? I feel so cheated. I feel its a sneaky move to squeeze that extra amount of money from me!shiphone wrote:
There were many options to choose from when my contracts ended every two years, and I stuck with VZW. The CSR whom I spoke with mentioned its a Verizon policy. She did not talk about billing error and mentioned to avoid paying this extra months bills I must have canceled my service before the bill was generated for the following month! I find that conniving.
But thank you for your response.
I'm sure you stuck with Verizon because they were giving the best service for a reasonable price. That's not loyalty. That's just being a smart consumer. Being loyal would be sticking with Verizon when other carriers where offering equal or superior service for less money. And in that case that may be being loyal but it's also kind of stupid.
As far as your bill my new bill is generated about 4-5 days after the end of my billing period. So if your billing period ended on the 14th the new bill would be generated on the 18th. Verizon bills in advance so your bill that got generated on the 18th of January would be from January 15th to February 14th. Which would be due around Feb 6th. So you were billed correctly. -
How do you try out an application and keep $HOME clean afterwards
As a new Gnome user, naturally I turned to evolution for an email client well integrated with Gnome. As it turned out, I couldn't find any love for it, so I removed the package. But the problem was that it left behind in several places stuff I no longer wanted.
I had prepared for just that. During the try-out of evolution, I had inotify monitor the files it laid its hands on:
$ inotifywait -mr -e CREATE -e MODIFY -e DELETE ~
The list I got from this:
create ~/.pki/nssdb/{cert9.db,key4.db,pkcs11.txu}
create ~/.config/evolution/*
create ~/.local/share/evolution/*
modify ~/.config/dconf/user
modify ~/.local/share/gvfs-metadata/home*
add password to ~/.local/share/keyrings/login.keyring (gnome-keyring)
download mails etc. to ~/.cache/evolution/
Obviously the cleanup was not as easy as simply removing files/folders, I had to:
clean up dconf database:
$ dconf reset -f /org/gnome/evolution/
$ dconf read /org/gnome/desktop/notifications/application-children
['gnome-network-panel', 'nautilus', 'evolution']
$ dconf write /org/gnome/desktop/notifications/application-children "['gnome-network-panel', 'nautilus']"
$ dconf reset -f /org/gnome/desktop/notifications/application/evolution/
clean up login password stored in gnome-keyring: install and run `seahorse', delete the entry "Evolution Data Source XXXXXXXXXX.XXXX.XX@hostname".
clean up data and config:
$ rm -rf ~/.cache/evolution/ ~/.local/share/evolution/ ~/.config/evolution/
I don't know about the NSS stuff, but since no other applications seem to use it (IIRC NSS is used by Chromium, which I don't use), I simply remove it all:
$ rm -rf ~/.pki/
gvfs metadata stuff I really don't know about; ignoring.
As you can see, It takes some long hard work to simply try out an application like evolution while keeping my $HOME intact.
I imagine I could have tried it out under another user (correctly named "tester"), or maybe used some kind of filesystem snapshot (which ext4 lacks afaik), or some kind of sandbox. Too much hassle maybe?
My question to you is how do you do a throw-away trace-free test-run of an application?
Last edited by lolilolicon (2013-07-10 04:48:20)lolilolicon wrote:@firecat53, I'm not sure I understand (I don't have an idea of the tools you just mentioned), but I feel that virtual machines seem to be overkill/over-complicating? For trying out they may be very suitable, but for daily use they don't seem to be very convenient.
Heh, to me having to mess with dconf databases and moving $HOME seem way more complicated!
So if you just do a quick Arch install into a virtual machine (you can expedite it by mounting a shared directory and sharing/copying your /var/cache/pacman/pkg directory to avoid re-downloading all your installed packages). Configure it as you wish. Now create a shapshot of the virtual machine as it now exists. This is almost a one-click operation in Virtualbox. Now you have a 'saved state'. Boot up the VM, install the package you want to test...change things, break things, whatever. When you're done, shutdown the VM and select the option to 'Discard current state' or some such. Now the VM reverts back exactly to how you set it up originally. Keep it updated just like your regular system (or in whatever state you need for testing) and snapshot it after an update. You can discard old snapshots when you're comfortable with your current update.
The other other tools I mentioned are just tools that can deploy and configure multiple virtual machines (for example for developers to be able work collaboratively in identical environments). Probably overkill for what you need.
I think you will spend less time getting a suitable test VM configured then you will trying to worry about filesystem snapshots and monkeying with environment variables. Just my two cents
Scott
Last edited by firecat53 (2013-07-10 20:52:16) -
Moved home. New line constant engaged tone and can...
I moved home last Monday and organised a BT phone line move from my old property to the new one a few weeks prior. I said I did not mind if the phone number changes as I don't use the phone line for calling anyway. I only have it for the sake of broadband.
So I was told by BT the phone line at my new property should be ready last Friday. Well I tried plugging my phone into the phone socket and all I get is the sound of a constant engaged tone. I cannot make any calls from this. I tried dialling numbers but the engaged tone persists, as if nothing has changed at all.
I even unscrewed the BT socket panel to connect my phone to the main test socket and still, the same persistent engaged tone. No different than before.
Called BT about this and they did a line test and said they could not detect a problem with the line from their end. They said they could send an engineer out but kept giving me a warning that if they send an engineer down here it will cost me £129.99 if it is not BT's fault. They said it could be fallen trees on my end or whatever, and in that case I would be charged. I really don't think it could be fallen trees as I live near the city centre in a mid terrace Victorian house with paved backyard and all my neighbours too have paved yards. There is not a single tree around here growing in anybody's yard.
Anyway I decided I'd rather have an engineer see to this than be forced to pay the monthly £29 ish charge to BT for a broadband service I cannot use because of the line being the way it is. So booked an engineer to come yesterday. They said he'd come between 1 - 6 pm. And they kept telling me NOT to call them again regarding this issue. Well the engineer never showed up. At about 5 pm BT called me to say there is a problem with the booking system and said they will rebook another engineer appointment for me today. Said the engineer will come between 8 am - 1 pm. And once again she finished off by telling me NOT to call BT back about this. Well it's past 11 am now and still no sign of any engineer.
Not very happy about this... Sigh.
Does anyone know what could be going on with my phone line?Please contact NeilO as requested.
Make sure that you are logged into the forum, then click on his name, you will see a screen like this. Click on the link as shown below.
Please do not send them a personal message, as they may not be on duty for a long time, and your message will not be tracked properly.
For your own security, do not post any personal details, on this forum. That includes any tracking number you are give.
This is the form you should see when you click on the link. If you do not see this form, then you have selected the wrong link.
When you submit the form, you will receive an enquiry number, so please keep a note of it
I would imagine its probably an exchange configuration fault, which should not require a visit. Its quite normal for the Field Technician to visit the excahnge first, and test on the frame.
You may find that the fault will be cleared within a few hours, once the equipment is sorted.
There are some useful help pages here, for BT Broadband customers only, on my personal website.
BT Broadband customers - help with broadband, WiFi, networking, e-mail and phones. -
End of contract questions (Data plan and upgrade eligibility)
Hi All,
I found another thread also titled "End of contract questions" and it was very helpful but I want to make sure I'm not mistaken in any way. Here's my scenario:
2 Line Plan
ME (primary): 2-year contract, unlimited Data (10/15/10 - 10/15/12)
WIFE: 1-year contract, unlimited data (10/15/10 - 10/15/11)
I signed her up for a 1-year contract on the advice of the Verizon rep that was helping us. It ended up netting an additional cost of $70-100 (I forget exactly) but it was worth it in my opinion because I knew that one of us would be able to get a new phone in 1 year as opposed to 2.
So here are the specific questions:
1. Verizon has done away with 1-year contracts. This means that whenever my wife goes in to renew her contract (and get a new device), she will need to sign a 2 year contract, correct? All further questions will be posed based on a "yes" answer to this one.
2. Assuming she has to sign a 2-year contract, will she still be able to retain her unlimited data plan?
3. Assuming she signs up for a 2-year contract, will she still be able to get "loyalty" pricing or whatever they're calling it now (used to be "new every 2")? Is she even eligible for anything since she's not the primary on the line?
4. In the other thread titled "End of contract questions..." it was mentioned that "The loyalty discount expires 6 months after it becomes available -- so 2 months after your contract ends". Is this correct?
5. Currently, if I go to MyVerizon and hover over the "?" next to my number and "Eligible for a discount" it says: "You are eligible to upgrade with discounted pricing. If you upgrade on or after 6/15/12 you are eligible to receive an additional loyalty discount. " I intend to wait for my line as it still has a year on the contract however when I do the same for my wife's line it says: You are eligible to upgrade with discounted pricing." Does it not mention the Loyalty discount because it's not applicable to a secondary line? Or perhaps because it's implied since she's technically out of her contract period?
I'm trying to make heads or tails of this. At the time, it sounded like a great idea (her on a 1-year, me/primary on a 2-year). I'm hoping it will work out for us so that every year, one of us will be eligible for a new line. I'm only concerned with the unlimited data aspect being that she's going to be going from a 1-year to a 2-year and also the actual loyalty/discount aspect.
Thanks in advance for anyone who helps!!Leonard1818 wrote:
Hi All,
I found another thread also titled "End of contract questions" and it was very helpful but I want to make sure I'm not mistaken in any way. Here's my scenario:
2 Line Plan
ME (primary): 2-year contract, unlimited Data (10/15/10 - 10/15/12)
WIFE: 1-year contract, unlimited data (10/15/10 - 10/15/11)
I signed her up for a 1-year contract on the advice of the Verizon rep that was helping us. It ended up netting an additional cost of $70-100 (I forget exactly) but it was worth it in my opinion because I knew that one of us would be able to get a new phone in 1 year as opposed to 2.
So here are the specific questions:
1. Verizon has done away with 1-year contracts. This means that whenever my wife goes in to renew her contract (and get a new device), she will need to sign a 2 year contract, correct? All further questions will be posed based on a "yes" answer to this one. Yes, either a 2yr contract or no contract and pay full retail price of the phone.
2. Assuming she has to sign a 2-year contract, will she still be able to retain her unlimited data plan? Yes, if she upgrades from smartphone to smartphone.
3. Assuming she signs up for a 2-year contract, will she still be able to get "loyalty" pricing or whatever they're calling it now (used to be "new every 2")? Is she even eligible for anything since she's not the primary on the line? Not eligible because she is 1)not the primary line and 2)1yr contracts weren't eligible in the first place.
4. In the other thread titled "End of contract questions..." it was mentioned that "The loyalty discount expires 6 months after it becomes available -- so 2 months after your contract ends". Is this correct? Yes.
5. Currently, if I go to MyVerizon and hover over the "?" next to my number and "Eligible for a discount" it says: "You are eligible to upgrade with discounted pricing. If you upgrade on or after 6/15/12 you are eligible to receive an additional loyalty discount. " I intend to wait for my line as it still has a year on the contract however when I do the same for my wife's line it says: You are eligible to upgrade with discounted pricing." Does it not mention the Loyalty discount because it's not applicable to a secondary line? Or perhaps because it's implied since she's technically out of her contract period? See answer to question #3
I'm trying to make heads or tails of this. At the time, it sounded like a great idea (her on a 1-year, me/primary on a 2-year). I'm hoping it will work out for us so that every year, one of us will be eligible for a new line. I'm only concerned with the unlimited data aspect being that she's going to be going from a 1-year to a 2-year and also the actual loyalty/discount aspect.
Thanks in advance for anyone who helps!! -
I placed a moving home order on the 12th April for both phone and broadband with an installation date of the 29th April. I ONLY placed my order with BT because they had the quickest installation dates..hah! We were moving from one rural location to another and the house we were moving into had been in possession of a phone line for 30 years, or thereabouts.
My broadband order was cancelled on the 13th due to a "problem" with my phone line and when I spoke to BT I was told my broadband order would be re-raised on the 30th April the day after my line was activated. I wasn't happy but it was what it was and it was only a day...right?
29th April arrived, some 10 days after we had moved into the property, and a sub-contractor arrived first thing and was really nice and helpful. We however had no dial tone by the time he finished but he said it would be down to the guys at the exchange to "switch the phone on" and it might be midnight before it happened. So off went the contractor and we waited, irked, until lunchtime when surprise surprise a BT engineer arrived at the door.
The engineer informed us there was no line available for us and until BT provided one we would not be able to get a phone installed let alone internet. However as this was a "provision issue" it would be dealt with expediently and should only take a couple of days.
As disheartened as I was there was no choice but to "suck it up" which I did until about 3pm when another BT Engineer called. This engineer informed us that there was a line for us but it was broken somewhere in the pipework and it could, and probably would take weeks to fix, or might not even be fixed at all!
So the following day I called BT and had my very first dealing with BT India. BT India assured me that I would have a working line within 2 days and the engineers had just reported a minor fault. Wednesday arrived and of course there was no line but another call to BT had me guaranteed a working line by Friday. Friday came and went with no line and BT India promising an activation date a few days in the future.
This...farce has continued since then with date after date being guaranteed and missed, requests of speaking to supervisors and/or managers ignored or just refused outright and promise after promise of someone calling me back to give me a reliable timeline of resolution.
I have spent well over £100 (probably well over £200) in calling BT and spending hours and hours on hold, being passed from pillar to post all calls conducted on a mobile phone, which was specifically purchased because of this nightmare, because there is no public phone box close to where I live.
Today however, really took the biscuit. Yesterday during one of my numerous calls to BT the person dealing with me sent out my broadband hub, even though I still have no working phone line, with an expected delivery date of today. Of course it never arrived today, which was no real surprise as everything BT has promised has not materialised, but turns out it DID arrive at my OLD ADDRESS - the one I left on the 19th April!!!
I am almost pulling my hair out here I just want to know when will I get my phone line and broadband working and will BT reimburse me for all the additional expense I have incurred calling BT India who have no idea what they are doing?Hi Pye,
I am really sorry that you have had such a difficult time with this. I'll be happy to get involved and make sure we get this sorted out for you as quickly as possible.
Could you drop me in an email please? Use the 'contact us' form in my forum profile under the 'about me' section. You can find it by clicking on my username.
Thx
Craig
BTCare Community Mod
If we have asked you to email us with your details, please make sure you are logged in to the forum, otherwise you will not be able to see our ‘Contact Us’ link within our profiles.
We are sorry but we are unable to deal with service/account queries via the private message(PM) function so please don't PM your account info, we need to deal with this via our email account :-)”
td-p/30">Ratings star on the left-hand side of the post.
If someone answers your question correctly please let other members know by clicking on ’Mark as Accepted Solution’. -
Archiving SRM EBP and SUS Data at End of Contract Period
Hi Team,
We are implementation SRM EBP and SUS solution to one of our Customer.
Below is our Landscape Details
SRM 7.01 SP09
Portal 7.3
SP08
MDM 7.1 SP07
We have deployed all the application in our Data Center and customer have signed a 5 contract to use the solution. At the end
of the 5 years, if the customer wants to move to other solution, they the want the master and all SRM related datas to be archived and copied in
a media, where they can retain for 7 years.
Please confirm how this can be achived the SRM solution
Regards
PonnusamyHi Experts,
Can you please help.
At the end of contract, period, if customer wants to migrate data from SAP SRM to some other SRM system, how it can be achieved.
Regards
Ponnusamy -
My iPhone 4 although fully charges has just switched itself off and won't turn back on again. I've tried taking the sim card out but nothing happens. I'm just coming to the end of a 2 year contract and never had any problems with it before. Help please.
Start here
http://support.apple.com/kb/HT1430 -
Project Start and End Features - Can Captivate Phone Home and Expire ?
Hi,
I am looking at selling a course which the client will host for a limited time
We want the course to expire and we would like to receive anonymous user data back with their permission.
Send data back to use : Phoning home
I was looking at the Project->start and end-> Project end options-> execute javascript
With our clients permission could we use this to open a URL and phone home or would we crash into a firewall and burst into flames ?
Why ?
============
We want to monitor anonymous data such as time on course , score and number of users to improve the course for all customers.
My other thought was to use this widget
http://captivatedev.com/shop/adobe-captivate-6-x-google-lms-widget-with-email-reporting/
Maybe I can run this at the same time as my customers normal LMS
Expire
I was looking at the Project->start and end-> Project expiry date.
Is this relatively secure and stable ?
Our other alternative was to throw a widget in which said this course has expired
Or could I have the course check a website to confirm the course is licensed ?
Any ideas or advice would be appreciated
rgds Renovator
Message was edited by: renovator99Hi Rod,
Thank-you for your reply from Western Australia ( which I just realized is the closest point to Madagascar and King Julian)
I like the graphs on A3C but
http://blogs.adobe.com/captivate/2012/06/course-companion-for-adobe-captivate-6.html
- I couldn't work out how to get the A3C viewer to it display more than the first 20 pages.
- it had a 3 month limit on the course based on an Adobe comment on the blog
http://blogs.adobe.com/captivate/2012/06/course-companion-for-adobe-captivate-6.html
- I wasn't sure whether the reporting works with advanced actions because some of the reports run on item name
- Nobody seems to be commenting on it on the forums :-)
- There was a distraction % on the table which I couldn't work out what it was
- it was unclear what port had to be open for the A3C communication
rgds Paul -
Why does the keyboard shortcut on the bookmarks ctrl end and ctrl home to go up and down the bookmarks only work "sometimes"
Is the problem on the Bookmarks menu, on the Bookmarks drop-down list (from one of your toolbars), in the Bookmarks sidebar, or in the Library dialog used to organize bookmarks?
Do Home and End (without the Ctrl key) work any better/differently? -
Moved Home 300 yards, lost fiber option and broadb...
Hi all, looking for some information.
Recently moved home, within the same new build estate, 2 streets and 300 yards between houses.
Both connected to ESSTI Exchange, http://www.samknows.com/broadband/exchange/ESSTI
At my previous address I had approx 6-7Mbps and the option to upgrade to Fiber. Details from FTTC Check;
Cabinet Probability Uplift Phase Status Type
P34
100%
9.51
6b
Part of deployment
FTTC (Fiber to the Cabinet)
http://fttc-check.alc.im/results.php?postcode=FK95GJ
At my new address I am struggling to maintain 1.5-2Mbps (at night you can forget YouTube for example). Details from FTTC Check;
Cabinet Probability Uplift Phase Status Type
P52
100%
Not part of a phase
http://fttc-check.alc.im/results.php?postcode=FK95GR
I'd like to understand why this is the case if anyone could explain it would be much appreciated. With a 3 teenage kids in the house going backwards in the broadband speed stakes is painful.the simple answer to your question is at this time your cabinet is not planned for fibre upgrade at this time there can be many reasons for that Openreach do come back and upgrade outstanding cabinets eventually
as to your present speed that reduction is due to you being further away from the exchange and unfortunately nothing that can be done with that problem
If you want to say thanks for a helpful answer,please click on the Ratings star on the left-hand side If the reply answers your question then please mark as ’Mark as Accepted Solution’ -
Will this app allow me to make a new slide in the middle of presentation? Also can I fill out a contract and get signature at the end?
IF youre talking about Keynote, I dont think any of the presentation software options allow you to "Add a slide" during a presentation.
Since your posting this in the iOS folder of the forums, we can assume further that you are using an iPad or iPhone as the presentation device. In that case, if you tap and hold on a slide during a presentation, you are offered a pen pallete that you can draw on the slides with, but once you hit "Done", it disapears.
As for the Contract, again nothing i know of allows you to do that directly from within the presenation.
Jason -
Moving home-unknown new address
Hi all, I am hoping you can help with some advice. I currently live up north but have just been offered a job in London. I will be moving out at the end of April and for the first month I will be living in a serviced apartment. I have not yet found a new flat in London and will probably not until after I leave my current flat for good.
This is a very stressful process and, of course, as always, BT have decided to add to the stress. I am currently in a 1-year contract for phone, TV and broadband. I don't want to cancel, I don't want to stop paying, I simply want to take it with me. I’ve just called the helpline and have been told that I basically have no option:
- I can’t do the “move home” option because I would need to supply the “new” address – which I don’t know yet.
- I can’t put my current contract “on hold” even if I agree to pay for it while not using it – not sure why, it just can’t be done.
- the only option I was given was to CANCEL my current contract which, of course, will also mean me paying the cancellation fees. This is not an option.
The only work-around I can think of is to simply not do anything for 1 month and hope that my current flat won’t be rented out quickly. But then I have no guarantee the new tennant won't cancel my landline.
I don’t understand why each time I have to deal with BT, I hit nothing but walls.
Any thoughts/suggestions?
Thanks!
A.anamariap wrote:
Hi Keith,
Thanks for getting back to me. I think your suggestion might turn out to be my only solution but but I think this might cause an issue for both myself and the new tennant.
Surely there must be an easier way to do this! All I want is for BT to "suspend" my services - I am absolutely fine with paying even if I'm not using them - and then do the house move as soon as I have an updated address in a month or so.
Has anyone had any experience with this before?
Thanks!
DavidM has offered to help you, sorry I could not suggest anything else, but as DavidM is a BT Employee, he is really the best person to sort this out.
If you click on this link DavidM
You should see the "contact the mods" link, where you can fill in the form. DavidM is a member of a specialist UK based team of troubleshooters.
There are some useful help pages here, for BT Broadband customers only, on my personal website.
BT Broadband customers - help with broadband, WiFi, networking, e-mail and phones. -
Hi everyone. Perhaps a member can advise me about this.
I contacted BT about a month ago and advised them that I was moving home and would like to take my infinity and youview with me.
They checked the available line speed for me and advised that the best I could hope for was 1 mb. The exchange near my new property will not be upgraded for 18 months.
I told the operator that there was little point installing broadband at that available speed and we agreed that the contract should end at no charge because bt could not provide the service.
The advisor told me that I could keep the youview box.
That was about a month ago. Yesterday I called to say we had exchanged contracts on the new house and we would be moving at the end of the month. The contract has been cancelled from the end of the month. But the new advisor says I must return the youview box?
I have many hours of programs recorded to the box so do not really want to return it. Plus as soon as infinity is available in my area I fully intend to have it installed.
I would be much happier if I could keep this box and not have to pay again in 18 months.
Does anyone know if I can keep this recorder. I am sure when I signed up they said the box was mine. I am only however 6 months into the contract.
Any advice would be appreciated.
Thanks
Solved!
Go to Solution.I agree with Zulu as you only six months into a contract then you are indeed liable to return the box as the representative said. However I'll ask a Mod to see what can be done.
Life | 1967 Plus Radio | 1000 Classical Hits | Kafka's World
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I have created an EJB component which uses some helper classes in JDeveloper 3.0 . The component deploys sucessfully to OAS 4.0.8.1 . When I try to run the component through an applet ( including the _client.jar in the archive tag) , the applet does
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Display dynamic query result in collection
How to we put the query results in collection for a dynamic query?
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Can't download Lion: "There was an error App Store (100)" !!
Hi All, The App store has an error when I try to buy Lion, and prevents me from doing so! I get two messages: "The item is temporarily unavailable, please try again later" followed by, "There was an error in the App Store (100)" I have retried severa