Envy5532 - both PC and printer connect to WiFi router/network, but can't print from PC : (

I have a new Envy 5532 and I want to print from my Windows 7 Pro PC via my wireless network/internet router.
The PC is connected wirelessly to the internet through the router. The printer connects to the router/network without any problem. The printer also connects DIRECTLY to the PC wirelessly, and I can print from the PC if I disconnect from the router/WiFi network.
So the router comes up as a network on the PC, and the printer comes up as a different network. But I can only print through the direct connection, which means I can only print, not scan. Also, it means I have to disconnect from the internet in order to print.
I have run all diagnostics, installed the drivers, etc. but it seems to be a dead end.
Any advise? Many thanks.

Hi @DrivenDementet,
Welcome to the HP Forums!
I see that you cannot print from your PC to your HP Envy 5532. I am happy to help you with your printing!
Please see the following guides:
'Printer is offline' Message Displays on the Computer and the Printer Does Not Print: Windows 7. (This guide will help you get online and printing).
Printer Does Not Maintain Wireless Connection. (This guide will help you maintain the connection).
On top of the guides, I would also recommend this website, HP Wireless Printing Center, as there is some good information on wireless printing.
it is also very important with wireless printing that the PC and the Printer are on the same wireless network, otherwise they will not be able to talk to each other.
Hope this information clears things up for you, and have a great day!
RnRMusicMan
I work on behalf of HP
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" to say “Thanks” for helping!

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Envy5532 - both PC and printer connect to WiFi router/network, but can't print from PC : (

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