EPM Modules not opening in Hyperion 9 planning workspace

Hi,
Our problem is relating EPM, we did Hyperion 9.3 installation on a test server and made replicas of 2 live applications but the deploy aborted at 0%. Assuming it was some configuration problem we reinstalled Hyperion but this time we could not open EPM application library, dimension library, job console etc. We got the following error:
(404)Not Found
(org.apache.axis.AxisFault)
Details:
Trace: com.hyperion.awb.web.common.BaseService.openSession(BaseService.java:112)
com.hyperion.awb.web.common.BaseAction.checkWebSession(BaseAction.java:64)
com.hyperion.bpm.web.common.BaseAction.execute(BaseAction.java:65)
org.apache.struts.action.RequestProcessor.processActionPerform(RequestProcessor.java:421)
org.apache.struts.action.RequestProcessor.process(RequestProcessor.java:226)
Exception org.apache.axis.AxisFault rethrown
When we try to access EPMA directly from <http://localhost:19000/awb/> we get the following error with the one above:
Module not found:awb.appcontainer
We raised an SR and searched the forum and the issue was pointed to the IIS, but we checked it and cannot find anything out of the ordinary there. If anyone has any ideas, help would be appreciated, we're in a pickle =(

Hi Sourabh,
I am not sure of exactly which settings were changed because a number of changes were made by Oracle Support themselves, but the documented steps are as follows.
In our IIS Manager under servername the websites expanded to 'Hyperion' which was our hyperion virtual directory. As per System 9 Installation and Configuration Guide, we need to have EPMA connection pools and Virtual Directories as "hyperion-bpma-server" so they first stopped EPMA services then:
1. Reconfigured EPMA using Configuration utility.
2. Altered the connection pool and Virtual Directories as hyperion-bpma-server
- Our application pool only had DefaultAppPool, so a new pool was created as 'bpma' > 'hyperion-bpma-server'
- The 'Hyperion' virtual directory was deleted, new website was create as 'Default Web Site' with C:\Inetpub\wwwroot as local path. Under 'Default Web Site' a new virtual directory was made as 'hyperion-bpma-server' with local path C:\Hyperion\BPMA\AppServer\DimensionServer\WebService and selected 'bpma' as its application pool.
3. Configured virtual directory settings.
4. Copied bin & temp folders from our Production EPMA server path C:\Hyperion\BPMA\AppServer\DimensionServer\WebService, since these folders did not exist in our test server.
5. Restarted IIS
6. Restarted Web Server(Apache)
7. Started the EPMA Services.
Logged into Workspace and Application Library and Dimension Library were accessible, and we successfully created and deployed our applications.
Hope this is helpful for you.
Regards,
Noreen
Edited by: 858772 on Jul 27, 2012 1:15 AM

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