Eprint email failure

I keep getting a failure that the eprint could be delivered

Hi there, just to confirm, when it works you're sending an email from your Yahoo mail account on the Kindle? When it doesn't work you're sending an email from your Yahoo mail account on a PC/laptop? Have you tested this by trying to send the exact same print job via email to the printer's ePrint email address? Typical things that can cause the job not to complete are having the subject line on the email left blank, the email or its attachments exceed 10MB in size or an email attachment contained a virus or a macro.
A workaround that may help is to install the ePrint software driver on your PC/laptop. Here's a link to more information. Basically once you install this software on your PC, you don't need to send the print job to the printer from an email account. From the piece of content you want to print, simply click on Print as if you were printing to a locally installed printer but select the "ePrint" option from the drop down list of printers. This opens the ePrint software dialogue box and you can enter the printers ePrint email address or its IP address and select it to print to. See the image below for an example.
Hope this information helps.
Best
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From reading this forum and my own it experance the HP "eprint" email server is flawed!

Having read on this forum and from my own experience only a limited number of email providers email addreses will be accepted by the eprint email address it certainly does not accept emails from hotmail.com and hotmail.co.uk they bounce almost before they are sent!!!
So own up HP I bought in to your sales BS and there certainly wasn't any caveats saying that you eprint system does it did not work with certain email providers.
I note that someone calling himself an interested employee of HP has been suggesting that its the providers fault, well I have been using hotmail for donkeys years and the only time my emails have bounced is when I have incorrectly entered the wrong send address configuration or the attachments were too large!
I am getting on, but for the life of me I cannot found any eprint support contact email address on their web page, is there one? or is HP hoping that their customers will sort out their problems for them?
For the record I can see my printer on line via the eprint web site and all the reports are correct so its not a fault at my end .
So HP if you actually monitor this forum get your act together and give us what your sales blurb said it would!

For those who are experiencing ongoing issues with their web services, you can attempt to try the following steps that may
help resolve your problems.
1.) Completely shut down your printer and restart it
2.) If you have prints that have not printed, log into ePrint Center (or create an account if you do not have one) and
then look for your printer status. If printer status is green but you still have pending jobs, delete the pending jobs one at
a time (Starting with the oldest first). There may be a print job stuck in the queue that further restricts other jobs from
completing.
a. If option 1 or 2 above still doesn’t work, removing web services and re-adding web services will cause the printer to
reattach to the cloud.
b. Please note that if you attempt option 3, you will get a new eprint email address (and lose your custom one with no
ability to get it back) furthermore, you will need to re-add your printer back to your ePC account.
I am an HP employee

I have had to semi-reset and reinstall my hp6500a plus. How do I keep the same eprint email address?

I have had a network blowup and a new computer and was told to do a semi-reset and full install on my Inkjet hp6500a plus. How do I keep the same eprint email address which I have given out to a number of people? When I did the install I seem to have been re-assigned a new @hpprint address and can't find how to change it back.

Hi,
I affraid you will not be able to use the same address.
Due to security reasons any removed ePrint address (due to Web Services removal, product reset or product replacement) is blocked for any user for 6 months period.
You may select a difference customized address by following the steps below:
http://h10025.www1.hp.com/ewfrf/wc/document?docname=c02940150&cc=us&dlc=en&lc=en
Regards,
Shlomi
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Can i use an old eprint email account with a new printer?

can i use an old eprint email account with a new printer?

Hello arbazu,
Unfortunately, when setting up a new/replacement printer, you wont be able to use the same email address, nor can it be transferred to another printer. Once an email is used, the email address itself is not able to be used for a certain period of time (which I believe is 6 months).
However, by creating a new email address, but adding an 01 or 02 at the end, you can get something very similar to what you had previously.
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How can I get my hp eprint email address from a remote location?

I am currently away from home and need to print something for my wife. I have tested out eprint before but never tried it from a remote location. I cannot recall the email address for my printer. Is there any way to retrieve this without being at the printer? I imagine that I had to sign in to the eprintcenter website to test this so alternatively, is there a way to retrieve the email address I used to set up my eprintcenter account? I am offered a way to retrieve the password but that doesn't help much if I cannot recall my eprintcenter account's email.
Thanks,
Jeff

Hi Epoclaen,
I see that you are trying to locate your ePrint email address. The only way this can be done would be to log into your ePrint account so it would require you to remember your ePrint log on information. The email address that's used to create an account is usually your personal email address. I would try using your personal email address to log into the account. Let me know how it goes.

B110a won't upgrade nor show ePrint email

Hi there,
I'm having a difficulty getting my B110a printer to work through ePrint. The printer is connected to the WiFi and can print any document from any computer within that network no problem. I wanted to start using ePrint though, so wanted to check my ePrint email address, but got a message "Register Error - Please upgrade your product". So went to the firmware upgrade, but there I'm getting bounced off by another error - "Your printer has the most current updates installed. There are no new updates available at this time".
I've also tried to get a Claim Code (that was my initial step, actually), but my printer does not have anything like it's being advised here (by the way, same 3 line information is repeated 3 times! - link: http://h10025.www1.hp.com/ewfrf/wc/document?docname=c03550536&cc=us&dlc=en&lc=en#N1004, under HP Photosmart Printer):
On the printer control panel, touch the Web Services or ePrint icon ( ).
If Web Services is enabled , touch Print Report . An information sheet prints.
If Web Services is not enabled , touch Enable Web Services , and then touch OK . An information sheet prints. Your claim code is on the information sheet.
On the printer control panel, press or touch Setup (), select Wireless , and then selectWeb Services .
If Web Services is enabled , select Print Report . An information sheet prints. Your claim code is on the information sheet.
If Web Services is not enabled , select Enable Web Services , and then select OK . An information sheet prints. Your claim code is on the information sheet.
On the printer control panel, press or touch Setup ( ), and then select Web .
If Web Services is enabled , select Print Report . An information sheet prints. Your claim code is on the information sheet.
If Web Services is not enabled , select Enable Web Services , and then select OK . An information sheet prints. Your claim code is on the information sheet.
Nor I have anything listed in eStation section (wasn't sure if B110a is an eStation or not, so checked that section as well):
On the printer control panel, touch Menu ( ).
Touch Settings , and then touch Web Services .
If Web Services is enabled , touch Print ePrint Information . An information sheet prints. Your claim code is on the information sheet.
Please, HP, help! It must be, by far, the most frustrating product / service experience in my life!
PS. I wanted to highlight above quotes from your website within this message, but got another error "invalid HTML has been removed from your message". Without the highlighting, however, it works. Why would the highlight option be here if you can't use it?
PS2. Definitely the most frustrating experience in my life

Let's set a static IP address and external DNS for the printer:
- Print a Network Config Page from the front of the printer. Note the printer's IP address.
- Type that IP address into a browser to reveal the printer's internal settings.
- Choose the Networking tab, then Wireless along the left side, then the IPv4 tab.
- On this screen you want to set a Manual IP. You need to set an IP address outside the range that the router automatically sets (called the DHCP range). If you do not know the range, change the last set of numbers (those after the last '.') to 250
- Use 255.255.255.0 for the subnet (unless you know it is different, if so, use that)
- Enter your router's IP (on the Network Config Page) for the gateway.
- Enter 8.8.8.8 for the first DNS and 8.8.4.4 for the second DNS. This is Google DNS. You can choose another external DNS if you wish.
- Click 'Apply'.
Now, shut down the router and printer, start the router, wait, then start the printer.
After this you may need to redo 'Add a Printer' using the new IP address.
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I am employed by HP

The hp printer control app can not find my eprint email.

I have an iPad 2 and I've installed the hp printer control app on it. The app can not find my eprint email which I've typed in several times. I have checked the eprint email on the printer control panel to make sure it is the correct eprint email. The printer is a office pro 8600.

Dear Diavonex:
I DID what you've recommended: turning off the router. NO SUCCESS.
Best Regards,

HP Officejet Pro 8500 A910 Scan to email failure Error Server Failure Try again Later message

HP Officejet Pro 8500 A910n ( CM758A ) Scan to email failure Error Server Failure Try again Later message
Ran HP Print & Scan Doctor - finds no problems. When sending a scanned document to the user email it has " Error Server Failure Try again Later " message . Can run test to the scanner without any errors. Tried to reset the printer - same result.
Any help would be much apreciated. AHuber

Hello there! Welcome to the forums @TheShadow42 ,
I read about the scan to email issue you are having and I will gladly try to help you! I would suggest checking your scan to email settings from the EWS, and perhaps run the scan to email wizard again. You should also see a scan and test option in the setup.
Here is a link to the User Manual, that has quite a bit of great info. Check out page 62 for the scan to email information.
Good luck
R a i n b o w 7000I work on behalf of HP
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How can I reprint pictures that were sent to my eprint email address?

how can i reprint pictures that were sent to my e-print email address?

At this time the only way to reprint ePrint emails is to have the original sender resend the email to the printer.
Feel free to repost if you have any further questions, comments, or concerns. Thanks Again!!!!
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Need a hp eprint email for a hp officejet 6210

need a hp eprint email for a hp officejet 6210

Hi jamal37,
Unfortunately because it's an older printer, the Officejet 6210 isn't compatible with ePrint. You can see a list of compatible printers here. I'm sorry for any inconvenience this causes for you.
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I've forgotten the end of my ePrint email address, i.e. the part that comes after the @ sign. Help!

I've forgotten the end of my ePrint email address, i.e. the part that comes after the @ sign. Help!

Hi,
Shoule be @hpeprint.com
Regards.
BH
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SO_OBJECT_SEND - Email failure notification

Hi all,
I have an issue with Email failure notification. The requirement is if an email is not delivered to the receiver, I need a failure notification to some alias so that the original email can be re send.
The function module used to send email is SO_OBJECT_SEND.
Any pointers on this would be helpful.

Hi,
Check this link. related to receipt notification. (But i am using CL_BCS class)
May this will help you.
a®

BOXI R2: email failure notification

Hi Experts,
BOXI R2: email failure notification
I have configured email notification delivery options when a job has failed to run.
How to make a job to be failed for development/QA perspective?
Regards,
Sasi

Hi,
If I understand properly, you would like to test if your notification failure is working or not?
In that case, you can for instance schedule a webi report and just before running it, you stop the webi processing server.
The job should failed as there is no webi proc server for processing the report.
Keep in mind that this will impact any webi report that you will try to view or refresh during that time.
Regards,
Philippe

Reset printer config back to default, want to reuse ePrint email address

Hello,
I have an HP LaserJet 200 ColorMFP 276nw that I had associated to an ePrint email address. I forgot what I set the Admin password to, so I had to reset the printer to default settings (turned printer off, pressed and held on the lower-left part of the touch screen, turned printer on until it read "Permanent storage init.").
Once that was done, I re-installed web services and added ePrint back to the printer. Now I'm trying to use the same ePrint address that the printer had before, and I keep getting told that the address is already taken.
Is there a way to keep that address, or do I have to use a new one?
Thanks,
Michael

Hello Michael,
Thank you for joining the HP Support community. I understand that you had to reset your Laserjet 200 and during the process lost your ePrint email address.
That ePrint email address will not become available again, you will need to use/create a new one. I'm sorry if this has caused any inconvenience.
Regards,
Happytohelp01
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How can I re-use my ePrint email address after deleting and re-adding ENVY 110 print services?

I recently had to delete and re-add my ENVY 110 series printer (D411c) to ePrint in an attempt to solve a Web Services connectivity problem, and now I cannot re-use my original ePrint email address. Is there a way to reset the address or am I stuck with a new one?

You are stuck with the new one. The old one will be released for use after 6 months.
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Eprint email failure

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