EPrint worked once, now fails every time

I've been trying to set up ePrint so that my daughter can send things to the printer from her computer downstairs. Our very first test worked - the printer printed out a link to the pdf we wanted to print. We tried having another go so that we could print out the actual file, but now every single print command we send fails. I've tried from my own computer with no luck either. The printer is online, I get the confirmation emails, we have the correct address and we have permission. Does anyone know why we can't get this to work?
ETA: Reading around, it's looking like it's because the pictures we want to print are too low a resolution. Is there any way to get ePrint to print them? We're trying to print out My Little Pony colouring pictures, so obviously we don't much care if they're photo quality!

Well, you can change the resolution of the image prior to sending. 
Is your daughter's computer on the same network as the printer?  If so, she should be able to just send the print job straight to the printer without using ePrint.
SandyBob
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