Epub conversion changing " and ' to special characters

I am having an issue with one chapter of a book that I am converting to epub, all other chapters convert fine. Files are being imported from a Word file into InDesign, formatted and converted to .epub. Here is the issue I am having"
The Hebrews used this practice as well in centuries to come. They worshipped at “high places” prior to the construction of the Temple. The Temple itself was erected on a high mountain in its region.
is showing up like this in the epub file:
The Hebrews used this practice as well in centuries to come. They worshipped at “high places� prior to the construction of the Temple. The Temple itself was erected on a high mountain in its region.
notice the symbols instead of quotes. That is happening for every quotation or apostrophe in the chapter.

Unless you've encountered a bug in InDesign, if the characters show up the same on the screen, they should be exporting the same.
It does seem likely you've encountered a bug, but I think it's a lot more likely the bug is in the EPUB export code, which is new and rather fragile, to the point where it's been completely rewritten for CS5.5, I seem to recall hearing.
But OK, let's do some tests.
For one thing, highlight the characters in question in InDesign and check the Info panel -- are they the same unicode value?
Next, let's find hte smallest reproducible test case that causes this.
So, working with a copy of your document/book, first try combining two chapters into a single INDD file and seeing if you can reproduce the problem.
If not, next make a book with only two INDD files and make the problem happen.
Then delete as much as you can of the surrounding text until you can still make the problem happen.
Then report back.
If you can share such a file, we can probably figure it out.
As noted above, the EPUB export code is fragile. That's because Adobe used it as an example of how components of InDesign can be written in JavaScript rather than in C++, as a guide for how to extend InDesign. One advantage of that is the epub javascript source code is available (in the indesign sdk), so if we're feeling sufficiently enthusiastic, we can inspect the source code, modify it add instrumentation to tell us what is going on, and perhaps even fix the problem in there.
I'm not that enthusiastic, but I'll willing to at least look at it if all else fails. I gather you've got a deadline?

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