ERP Delivery/Transfer Order u2013 CRM Billing

Question

Hi everybody,
Iu2019m new to this forum and I hope that this is the right place to post my request.
Iu2019m currently developing a course in CRM and face a problem. We use an IDES client of the UCC and I try to accomplish a sales order in the CRM System, process the delivery/transportation in the ERP backend and after the delivery is completed, there should be a billing due list item created in the CRM System. The problem is, that there is no Billing Due Item created/transferred to the CRM System. Here is how the process works:
Transaction Code: CRMD_BUS2000115 bzw. CRMD_ORDER
1.     Transaction Type is Sales --> Sales Process (Item Category ZSAL)
2.     Type in the following data
   a.       Sold-to Party     300025 (01Megastore)
   b.       Product          HT-1000
   c.       Quantity          1
3.     Save the document.
4.     Go to the ERP System and check whether the sales order was transferred (Transaction Code: VA02)
5.     Create a Delivery Document (Transaction Code: VL01N). Shipping Point is 3800 (Denver) and date is 
        todayu2019s date + 1 week. Save the document.
6.     Create the Transfer Order use the following settings:
  a.     Warehouse number          038
  b.     Plant                            3800
  c.     Delivery                       the number of the delivery
  d.     Foreground/Backgrnd.     System Guided
  e.     Adopt Pick Quantity             2 (Include pick, quantities in delivery and post Gl)
  f.     Press Enter and save.
After I create the Transfer Order the delivery should be completed and since the Item Category of the Sales Transaction Type is ZSAL and ZSAL is set to be Delivery-Related, there should be a Billing Due Item created in the CRM System. So far the theory!
Now thatu2019s where the problems begin:
1.     There is no Billing Due Item created in the CRM System
2.     I try to create a billing due in the ERP System here I get the Error message, that the u201Cgoods issue has
        not been posted for deliveryu201D
3.     I take a look at the delivery (vl02n). Here the deliveryu2019s status is still at u201Cbeing processedu201D
4.     I try to u201Cpost good issueu201D manually.
5.     I get the error message u201CSyntax Error in substitution u2018Reg_SUBu2019, step u2018001u2019u201D
The error message long text is:
Syntax error in substitution "REG_SUB", step "001"
Message no. GB032
Diagnosis
A syntax error was found in substitution REG_SUB during the ABAP code generation.
System Response
An ABAP code is not generated for this Boolean statement and the statement is evaluated as FALSE (in ABAP include GBTWMFIC).
Procedure
Correct substitution REG_SUB using substitution maintenance.
Hopefully anybody here can help me with this problem. Thanks in advance
Taymaz

Answer 1

Hi Stephanie,
I just wanted to point out two things:
1. As Dinesh explained already, the first scenario is mostly used if the Logistics Execution (delivery, transportation) happens in ERP, and billing was already set up and used in ERP. But in principle you can also use CRM Billing in connection with Logisitics Execution in ERP. This means you create your sales order in CRM, your delivery and so on in ERP, and then you can bill the order or the delivery in CRM. The advantage of this is that you are able to bill e.g. sales order and service order items in one invoice.
2. In the second scenario you can upload orders to ERP (if you want to do Logistics Execution), but is is not necessary (if you don't do LE). And it is not necessary and not possible to upload billing documents to ERP. CRM transfers automatically or manually the billing document to ERP FI and creates and Accounting document. So it is fully integrated without replication and without using ERP Billing.
I hope this answers your questions.
If you are interested in an integration scenarion with CRM Order - ERP Logistics Execution and CRM Billing, please watch the following short video:
[https://www.sdn.sap.com/irj/scn/go/portal/prtroot/docs/library/uuid/a07ef82a-60d2-2b10-98bb-9abcbc282bec]
Best regards,
Angela Thomas