Erreur activation apple

Bonjour , Lors de l'activation De Ios 7 mon iphone m'indique que Le compte inscrit ne permet d'activer , J'ai pourtant parler a l'ancienne proprietaire et c'est bien le bon code car cette personne est une tres bonne amie

http://support.apple.com/kb/HT5818
and this
http://support.apple.com/kb/TS4515
Both can be translated see top right language box

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