Error 0xC004C032, Office failed install, multiple machines

I suppose this is a minor problem in the great scheme of things. And maybe, depending on your point of view, it's not a problem. Allow me to explain.
I'm trying to install the trial version of Office 2013, and I did so successfully on laptop A. However, laptop A's hard drive failed within days, and I obtained a new machine, laptop B. (Certainly, this would be a situation that comes up from time to time,
considering the gazillions of Office installs happening.)
I tired to install the trial v of Office, but the Activation seemed to have stalled with the
Error 0xC004C032, the multiple machines error.
Oddly enough, Office opens and it seems to work. But instead of 60 days trial, it says 30 days.  I remember 60 on laptop A.
So, is there any solution other than creating a new Hotmail e-addy and installing under a new account? (I hate making new e-addies; I feel personally-attached to my old one. :-( )
Why is the trial now at 30 days? Why does it even work without activation?
{||} Nehmo {||}

Hi Nehmo,
Are you using Office Professional Plus 2013 or Office 365 ProPlus? As can be seen from this site, for Office Professional Plus 2013, you can try it for 60 days, but for Office 365 ProPlus you will only have 30 days:
http://www.microsoft.com/en-us/evalcenter/evaluate-office-365-proplus
Have you downloaded the installation file from the same source/site? With the same Microsoft account?
You can go to FILE>Account to check the product information and see if it has been activated.
Regards,
Ethan Hua
TechNet Community Support
It's recommended to download and install
Configuration Analyzer Tool (OffCAT), which is developed by Microsoft Support teams. Once the tool is installed, you can run it at any time to scan for hundreds of known issues in Office
programs.

Similar Messages

  • Acrobat XI Pro "Out of Memory" error after Office 2010 install

    Good Afternoon,
    We recently pushed Office 2010 to our users and are now getting reports of previous installs of Adobe Acrobat XI Pro no longer working but throwing "Out of Memory" errors.
    We are in a Windows XP environment. All machines are HP 8440p/6930p/6910 with the same Service pack level (3) and all up to date on security patches.
    All machines are running Office 2010 SP1.
    All machines have 2GB or 4GB of RAM (Only 3.25GB recognized as we are a 32bit OS environment).
    All machines have adequate free space (ranging from 50gb to 200gb of free space).
    All machines are set to 4096mb initial page file size with 8192mb maximum page file size.
    All machines with Acrobat XI Pro *DO NOT* have Reader XI installed alongside. If Reader is installed, it is Reader 10.1 or higher.
    The following troubleshooting steps have been taken:
    Verify page file size (4096mb - 8192mb).
    Deleted local user and Windows temp files (%temp% and c:\WINDOWS\Temp both emptied).
    Repair on Adobe Acrobat XI Pro install. No change.
    Uninstall Acrobat Pro XI, reboot, re-install. No change.
    Uninstall Acrobat Pro XI Pro along with *ALL* other Adobe applications presently installed (Flash Player, Air), delete all Adobe folders and files found in a full search of the C drive, delete all orphaned Registry entries for all Adobe products, re-empty all temp folders, reboot.
    Re-install Adobe Acrobat XI Pro. No change.
    Disable enhanced security in Acrobat XI Pro. No change.
    Renamed Acrobat XI's plug_ins folder to plug_ins.old.
    You *can* get Acrobat to open once this is done but when you attempt to edit a file or enter data into a form, you get the message, "The "Updater" plug-in has been removed. Please re-install Acrobat to continue viewing the current file."
    A repair on the Office 2010 install and re-installing Office 2010 also had no effect.
    At this point, short of re-imaging the machines (which is *not* an option), we are stumped.
    We have not yet tried rolling back a user to Office 2007 as the upgrade initiative is enterprise-wide and rolling back would not be considered a solution.
    Anyone have any ideas beyond what has been tried so far?

    As mentioned, the TEMP folder is typically the problem. MS limits the size of this folder and you have 2 choices: 1. empty it or 2. increase the size limit. I am not positive this is the issue, but it does crop up at times. It does not matter how big your harddrive is, it is a matter of the amount of space that MS has allocated for virtual memory. I am surprised that there is an issue with 64GB of RAM, but MS is real good at letting you know you can't have it all for use because you might want to open up something else. That is why a lot of big packages turn off some of the limits of Windows or use Linux.

  • Error "The Connection Failed" in Time Machine, Migration Assistant and Restore From DVD

    I am receiving this error when trying to connect to my Time Machine Backup in my Time capsule. I input the proper password to access my Time Capsule and It returns me to the screen with the caption "The connection failed" under the Time Capsule name in the "Select your Disk" screen. What would cause this error. I am connecting via WIFI (AirPort) and have full signal. I am using Mac OSX 10.6.8
    I recently had my 1TB hard drive replaced and I am attempting to restore using Time Machine, migration assistant or from the startup dvd (tried multiple ways, no success). The initial setup of mac OSX 10.6 would not let me connect or other attempts after erasing hard drive and reinstalling OSX from disk.
    Worked on it all weekend and don't have enough beer to drown the frustration, any help is appreciated.

    You are correct TM is not at all easy to do a full restore.
    To answer your question: Yes TM disk does show up in finder.
    After my initial startup setup I was able to start TM and access all my previous backups. I migrated some files and was able grab the data from finder. Not satisfied with that I tried to do a restore to that previous date, to no success. I then erased the HD and reinstalled OSx and tried again from the setup screen. That didn't work, sulked over some beers. I then tired with Migration assistant...same result (more beer).
    In starting TM after trying MA, only one backup was showing in the Star screen (today). None of my previous backups were showing. Since exiting TM it has been "Making Backup Disk Available" ( xGB of 6.29GB). Considering the size, I can only assume that these are my previous backups.
    I have reviewed Pondini's posts, FAQs, and tutorials. I am a little scared to try and locate the drives through Terminal as in Pondini's TS #6 guide. If I can get my previous backups to show up, I will be happy with dragging files from Finder to restore my data and slowly work at restoring my settings/applications.

  • Failed install multiple times - Oxford dictionary?

    I'm attempting to install 10.4 on a iBook G4 1.2ghz. Each time I attempt it, the install gets about 10 minutes in and then halts abruptly saying, "Errors occured during the installation. Please try again."
    I first attempted a zero all data reformat. That didn't work and the check finds no problems with the disk itself. The last time it failed, I checked the install log and there were two errors, both at exactly the same time. The first was text I didn't understand, the second said that the Oxford English Dictionary was not installed because of errors.
    The install disc is brand new, I bought it yesterday and used it to upgrade another machine in my family (bought the family pack). Is the Oxford English Dictionary really turning my iBook into a paperweight with a screen? Anyone have any ideas how I might get around this?
    Thanks for your help.

    Tried the install a second time. This time the error came during the Epson printer drivers. Is it possible that this disc works fine for upgrades but may be too damaged for a clean install? Or is it more likely a problem with the DVD drive (it's been having issues ejecting discs).

  • Failed install - hung machine

    Attempted to install snow leopard on a two month old MacBook. The machine booted a couple of times and has now been hung, endless hourglass, for five hours.
    What gives?

    I had a hard disk failure and am restoring on a new one from time machine. It is Macbook Intel, through a USB cable (likely USB 1). I have about 60 G - two hours and it went very smoothly until it got to one minute remaining (about 30 minutes ago) and the blue bar has moved backwards. Ideas

  • I'm trying to install Time Machine and Airport Update V 1.0 but installer

    keeps returning error message: You cannot install Time Machine and AirPort Updates on this volume. This update requires Mac OS X 10.5.2 or newer.
    I am in fact running 10.5.6. Would the fact that this update was dated in March of 2008 have anything to do with it? I think it's the latest update for TM and Airport.
    Any suggestions?

    Kappy, how'd you get so smart. On further investigation I discovered that I had already downloaded and installed that update. I will follow your advice in the future, not risking showing off as a fool.

  • Project Professional 2013 Installations Fails with Office 2010 installed on Windows 7 x86

    When attempting to install Project Professional 2013 Pro (x86) on Windows Professional x86 PC that has Office 2010 ProSp2 installed client getting an error message at the end of the installation "Project 2013 has encountered an error during setup".
    I have gotten the installer to work on x64 PC with Office 2010 installed. (Something worth noting that even thought I set the reboot to prompt its automatically reboots without warning but, appears to be working.)  I also tried using the OTC, custom XML
    file and just running setup.exe and get the error no matter what. When looking in the logs I there are MSI installer error with an error: Product:
    Microsoft Project Professional 2013 - Update '{A6FFA77F-C1C1-43D3-A2C7-6A5B68138D9F}' could not be installed. Error code 1603. Windows Installer can create logs to help troubleshoot issues with installing software packages. Use the following link for
    instructions on turning on logging support: http://go.microsoft.com/fwlink/?LinkId=23127
    Without having to uninstall Office 2010 what do I need to modify in the installer to get it to Project 2013 Pro to install on the x86 machine?
    Thanks

    Hi,
    Your environment will support 32 bit of Project professional 2013 (x86) as you have Windows and Office of (X86).
    You try to modify registry then you wont face issue.
     The issue when you hit a "1653" is that Windows
    Installer "DisableRollback" is set. Office 2013 requires that "rollback" be enabled. If you are getting a "1653"
    error in your logs as Ken did then the solution is to delete the "DisableRollback" (or set to '0') at the following registry keys:
    HKEY_CURRENT_USER\Software\Policies\Microsoft\Windows\Installer
    HKEY_LOCAL_MACHINE\Software\Policies\Microsoft\Windows\Installer
     these are the issues I've seen:
    Scheduler service was stopped. At a cmd window typing "net start schedule" resolves the problem.
    CMD.exe was customized via the following registry key. Solution was to temporarily disable the customization by changing autorun value to autorun_old. 
    HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Command Processor
    HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Command Processor
    Permission issues - seems some custom permissions affected Ingram's install which he explained in his previous post.
    Environment variable "ComSpec" had been modified (semicolon added). Fix was to remove the added semicolon (there should be no semicolon).
    The way to identify you are hitting this specific issue is if in the %temp%\OfficeSetup.log there is a mention of "Office64MUI.msi" failing to install with return value of 1603
    If you want to enable verbose logging via the following key, rerun your failed install, and collect all the setup and MSI* logs that will give more information.
    [HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Microsoft\Windows\Installer]
    "logging"= "voicewarmup"
    kirtesh

  • CCMSetup failed with error code 0xc0000142 on newly imaged machines

    I've run into some curious errors when installing clients on newly imaged machines. After machines are deployed and joined to the domain, we run a Startup Script from AD that looks for the existence of the client and if not installs it. 
    The newly imaged machines all display these errors in ccmsetup.log
    Installing file 'C:\windows\ccmsetup\vcredist_x86.exe' with options '/q /norestart /c:"msiexec /i vc_red.msi /qn REBOOT=ReallySuppress" /msioptions "REBOOT=ReallySuppress"'.
    File 'C:\windows\ccmsetup\vcredist_x86.exe' returned failure exit code 3221225794. Fail the installation.
    InstallFromManifest failed 0xc0000142
    A Fallback Status Point has not been specified.  Message with STATEID='311' will not be sent.
    Deleted file C:\windows\ccmsetup\ccmsetup.xml
    CcmSetup failed with error code 0xc0000142
    If I reboot the systems one more time after these failures, the setup continues and succeeds in every case. Has anyone run into this before?
    Orange County District Attorney

    Does the machine have a pending reboot before installing the client?
    Edit: just to add you could enable verbose logging on a freshly imaged machine.
    Then look the the windows installer log file for the re distributable that fails to install.
    If you search for "return value 3" in the log file, just above should be the reason it fails.
    You can enable verbose logging for all MSI files with 
    Windows Registry Editor Version 5.00
    [HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Microsoft\Windows\Installer]
    "Logging"="voicewarmup"
    vcredist_x86.exe always has 1 or 2 MSI's embedded depending on which redist it is.
    The log should be in Windows\Temp if running under the system account or %appdata% for the account that's running the script.

  • How To Install Multiple OBIEE Instances On One Linux Machine

    Hi,
    OS: Red Hat ES 5.2
    OBIEE : 10.1.3.4
    We one development server(Linux) where one OBIEE 10.1.3.4 was installed with os user as 'ora1a' (Deployed on Oracle Application Server 10.1.3.4)
    and now I have installed OBIEE 10.1.3.4 on same Linux Server with different user(ora2b) and different mount point (Deployed on Another Oracle Application Server 10.1.3.4 )
    But My OBIEE was not working and I came to know that only one can be working by default.
    After following few notes i have update NQSConfig.inc and odbc.ini with different ports ie from 9704 to 9725 and bounced BI server and presentation server
    But still its not working can any one tell me what are all needs to update to make it work
    Thanks in advance
    Regards,
    Bhanu Chander
    Reference's i used: HOW TO: Install Multiple OBIEE Instances On One UNIX Machine          (Doc ID 605582.1)

    Hi
    I was not much clear about what you are telling
    See my first OBIEE instance URL is http://hostname18.oracle.com:7777/analytics (As i deployed OBIEE on Application server 10g(OAS1))
    and second one is http://hostname18.oracle.com:7778/analytics (As i deployed OBIEE on another Application server 10g(OAS2))
    Also My port for first OBIEE instance is 9704 and second one is 9725(Which i changed to this)
    Now tell me what are all i should update
    Thanks,
    Bhanu Chander

  • Flash player has been installed multiple time without errors but bbc news website and even flash player help say it isn't. How do i get out of this loop? - using windows 7 ultimate and latest IE11

    flash player has been installed multiple time without errors but bbc news website and even flash player help say it isn't. How do i get out of this loop? - using windows 7 ultimate and latest IE11

    I have had the same problem for WEEKS and I cannot access any sites that use Flash. Flash has been installed on this computer since I bought it in 2012. I have allowed auto updates but for weeks the updates never get past Step 2 - is this because I do NOT want the Google Tool bar? I use NO tool bars as there is only 6 inches of vertical screen space. Is this because I uncheck wanting Chrome as a default browser?  It is already installed, I just don't use it.  I came to this site and ran the check is it installed and the system says it is either not installed or not enabled. Version 14 just downloaded about 30 minutes ago - but did not progress to Step 3 although a pop up screen came up with a finish button, which I clicked. WHAT is the problem and how do I fix it?  If this were just a compatibility bug between IE11 and Adobe they have had plenty of time to fix it.
    Stephanie HC

  • Microsoft office is installed on two user accounts. One account works fine, the other account keeps getting an error message. Why wont it work on both accounts?

    Microsoft office is installed on two user accounts. My husbands account works fine, but my account keeps getting an error message every time I try to open up a new document. Why wont it work on both accounts? How do I fix this?

    Hi Aubs,
    Without knowing what the error is, there's not much help we can provide....
    Cheers,
    GB

  • SQL Server 2012 Developer Edition will not install. Setup files don't even get copied completely. Win 8.1. ACT instance is loaded & can't be deleted. From log file: Error: Action "PreMsiTimingConfigAction" failed during execution.

    SQL Server 2012 Developer Edition will not install.  Setup files don't even get copied completely.  Win 8.1.  ACT instance is loaded & can't be deleted. From log file: Error: Action "PreMsiTimingConfigAction" failed during execution.

    Hello,
    I am glad it worked.
    Thank you for visiting MSDN forums!
    Regards,
    Alberto Morillo
    SQLCoffee.com

  • I purchased photoshop elements and i am having all the problems in the world installing it.... first the link in the emails were errors and secondly i have downloaded and installed multiple times and it says my serial number from the email i received is i

    I purchased photoshop elements and i am having all the problems in the world installing it.... first the link in the emails were errors and secondly i have downloaded and installed multiple times and it says my serial number from the email i received is incorrect.... please help

    Ok, since this forum is for Photoshop Standard and Photoshop Extended, we don't know much about Photoshop Elements. There is a Photoshop Elements forum and I'll link it for you since they best know how to field your questions.
    Photoshop Elements
    Good luck on it! 
    Gene

  • I just got creative cloud 2014 and decided to install After effects on my laptop. I get error to install Adobe Application Manager. I got AAM but installing it, I got an error message "Installer failed to initialize. Please download Adobe support advisor"

    I just got creative cloud 2014 and decided to install After effects on my laptop. I get error to install Adobe Application Manager. I got AAM but installing it, I got an error message "Installer failed to initialize. Please download Adobe support advisor" Now, the support advisor is discontinued. What do I do?
    Please anyone help me.
    Thanks

    Error "Installer Failed to Initialize" | Install desktop application | Windows

  • TS3694 Error Msg during iTunes install, Service (Apple Moble Device) failed to start. Verify you have sufficient privilages to start system servicess

    Error message during iTunes install onto Win-7 32 system.

    Hello DarkSideWin,
    I found a couple of resources I think will help with the error message you are getting. 
    I recommend first reviewing the following article (the title refers to Bonjour service failing to start, but the steps are relevant to the error message you are getting as well):
    "Bonjour service failed to start, verify you have sufficient privileges" error message when installing
    http://support.apple.com/kb/TS1609
    If you are still not able to install iTunes after following those steps, I recommend reviewing this article next:
    Trouble installing iTunes or QuickTime for Windows
    http://support.apple.com/kb/HT1926
    Thank you for using Apple Support Communities.
    Best,
    Sheila M.

Maybe you are looking for

  • EPrint stopped working for HP LaserJet Pro 1415fnw

    We had ePrint set up on our HP 1415fnw and today, the printer is no longer set up under my ePrint login and we cannot ePrint using the email address we had. I have: 1. Reset the printer to factory defaults and set up wireless network printing again.

  • How to change background movie in CS5?

    When I try to delete a background movie it errors "cannot be deleted because it is in current use"  How do I detach it from the project to swap in another movie?

  • Link to external avi/mov into flash?

    I would like to know if I can link to an AVI or MOV file from flash. In other words, I want to know if I can put into my AS3 code a link which refers to an AVI or MOV file sitting out on my harddrive or server. What I would like to do is end up havin

  • Usage tracking is severely flawed, $135 of surprise overage!

    Wow, just wow. Apparently, the usage tracking for Verizon is so severely delayed that it's impossible to know how much data you've actually used until the billing cycle ends, which can lead to HUGE amounts of surprise overage! And then Verizon holds

  • CS3 backsaving Illustrator to CS2

    I could not find a way to backsave in Illustrator from CS3 to CS2 so I saved and exported the document as everything I could find from .ai, .tif, .pdf, .jpeg, etc.... The person who received it says it is not backsaved and wants me to backsave it. Is