Error Code 2203 / Apple Software Update
Ok, Apple must be having a really bad time right now.... I know I've had nothing but trouble and have been cussing Apple ever since I upgraded to iTunes 7. First, I lost my entire music library, see http://discussions.apple.com/thread.jspa?threadID=680867 and http://discussions.apple.com/thread.jspa?threadID=645777
Now, I'm trying to update to the newest version, 7.1.1.5, and I get these errors:
- Download the installer and run it, "Installation failed, iTunes requires QuickTime"
- Use the Apple Software Update, "This installation was unsuccessful, error code 2203."
-- Here is my question -- Should I update it, or should I risk running software with known security bugs? I currently have QuickTime Pro 7.1.3 and iTunes 7.0.1.8 installed, and according to the Apple website, they have identified security issues in QuickTime. HELP PLEASE!
Hey 13jerm,
I would update it.
Try the tips in this article: http://docs.info.apple.com/article.html?artnum=93976
Make sure to follow the steps in the section "Clean up iTunes installer files on the computer"
Jason
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Each time I attempt to download the new itunes 10.5 I keep getting the following error message:
Product: Apple Software Update -- Error 1722. There is a problem with this Windows Installer package. A program run as part of the setup did not finish as expected. Contact your support personnel or package vendor. Action SoftwareUpdate_UnregServer, location: C:\Program Files\Apple Software Update\SoftwareUpdate.exe, command: /UnregServer
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Any Ideas of how to solve this one?After reading all these posts, one by one did not resolve my problem until I got the very end. Regardless of what step would resolve your problem, these are the steps I would recomment to everyone for a what seems to be a safe and fool-proof upgrade to iTunes 10.5.
1. Stand alone upgrade to the latest Quicktime version
2. Go to control panel and "change" then select repair to the following applications in the order specified by the post on Oct 27. (Notice I skipped Quicktime because it had been upgrade manually,and Bonjour did not have a "repair" option)
iTunes; Apple Software Update: Mobile Device Support; Apple Applications Support
Some of these applications may not appear if they do not apply to your configuration (no iPhone, or no iPad, or other apple devices).
Once all updated, I did not need to restart nor launch any applications, I simply went straight into the 10.5 upgrade, and where it normally got stuck, this time the installation continued for a while longer until it completed successfully.
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having a problem updating to itunes 10.5. it installs but when i try to run, it gives an error that old apple software update could not be removed
From the article that the question was posted from:
Error 1611
This error typically occur when security software interferes with the restore and update process. Follow Troubleshooting security software issues to resolve this issue. In rare cases, this error may be a hardware issue. If the errors persist on another computer, the device may need service.
Try reading the solutions you find in the future and follow them. -
Can someone help?I'm tring to install itunes,but when I do I get an error. I't said (Old apple update can not be deleted) I tried to delete it manualy but still gettin the message. Any ideas?
(1) Download the Windows Installer CleanUp utility installer file (msicuu2.exe) from the following Major Geeks page (use one of the links under the "DOWNLOAD LOCATIONS" thingy on the Major Geeks page):
http://majorgeeks.com/download.php?det=4459
(2) Doubleclick the msicuu2.exe file and follow the prompts to install the Windows Installer CleanUp utility. (If you're on a Windows Vista or Windows 7 system and you get a Code 800A0046 error message when doubleclicking the msicuu2.exe file, try instead right-clicking on the msicuu2.exe file and selecting "Run as administrator".)
(3) In your Start menu click All Programs and then click Windows Install Clean Up. The Windows Installer CleanUp utility window appears, listing software that is currently installed on your computer.
(4) In the list of programs that appears in CleanUp, select any Apple Software Update entries and click "Remove", as per the following screenshot:
(5) Quit out of CleanUp, restart the PC and try another iTunes install using an iTunesSetup.exe (or iTunes64Setup.exe) downloaded from the Apple Website:
http://www.apple.com/itunes/download/
Does it go through properly this time? -
I uninstalled my iTunes because it would not update and I have not been able to update my phone. I was told my program was infected and to uninstall and then reinstall it. I am now getting error code 2203 when I try to reinstall it. This is the second time trying to reinstall. The first time it was reinstalled with the same problems I orginally had. I am running Windows 7. Any ideas? Thanks for any help.
Or....
For Mac OS X:
Step 1. Go to your “Applications” folder
Step 2. Go to your “Utilities” folder
Step 3. Launch “Terminal”
Step 4. Type “sudo nano /etc/hosts” (without quotes) and hit return
Step 5. Enter your password
Step 6. Use the down arrow key to find the “gs.apple.com” entries. Once the cursor is in front, make sure you comment out the line(s) by entering “#” (no quotes) in front of the text
Step 7. Save the file by pressing CONTROL+O on the keyboard
Step 8. Exit the nano editor by pressing CONTROL+X on the keyboard
Step 9. Restore your iDevice
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When I double click iTunes, the computer thinks briefly (hourglass) then does nothing. iTunes won't load.
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But Apple Software Update now gives me a strange error message.
Anybody know how to interpret it? Might it be linked to my iTunes not loading?
The procedure entry point
?CreateProductsFromXML@CSUCatalogObject@@QAEXP6AIPAXIIJ@Z0IV?$CStringT@_WV?$StrT raitMFC@_WV?$ChTraitsCRT@
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Apple....are YOU listening?! -
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I am experiencing the exact same issue during the installtion process for iTunes 10.5.
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I have tried everything that I could find on these discussions pages as well as other suggestions on third party sites. I continue to receive the error message: "There is a problem with this Windows Installer Package. A program run as part of the setup did not finish as expected. Contact your support personnel or package vendor.
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I have had Apple Software Update/ iTunes on my PC for over 4 years. Today, randomly, when I went to update iTunes to the new 10.5 version, Software Update did not prompt me to update. That was odd, but I didn't realize anything was amiss yet at this point.
In iTunes, I went Help > Check for Updates which indicated the new version was downloaded. When promted whether I'd like to update, I hit yes, which even more oddly took me to apple.com to download iTunes all over again. (Normally, updates download from within iTunes and it's an update, not a full hour-long re-download.)
I didn't want to redownload iTunes (what would happen to all of my previously downloaded apps and music, set playlists?) so I opened Software Update, and got the following error message:
SoftwareUpdate.exe - Entry Point Not Found
The procedure entry point ?CreateProductsFromXML@CSUCatalogObject@@QAEXP6AIPAXIIJ@ZOIV?@CStringT@WV?$StrT raitMFC@WV?ChTraitsCRT@W@ATL@@@@@ATL@@@Z could not be located in the dynamic link library SoftwareUpdateFiles.dll
Strange, right?
So my questions.
1.) Does anyone know why Apple Software Update would suddenly get errors? I've used it recently (this past weekend?) and everything was fine.
2.) Is there a way to fix Software Update, since I'll surely need it in the future.
3.) In the meantime, should I proceed with re-downloading the full version of iTunes again, and will it mess up anything I currently have in my iTunes library? Would I need to back it up or do anything to help ensure there are no further problems?
Thanks for your help. To say I'm confused is an understatement!Well... after I posted this, some info from other posts came up and I found the answer!
In case anyone has the same issue that runs across this... this worked for me perfectly.
Correct Answer by Sposivo on Aug 19, 2011 5:23 PM
"Start, Control Panel, Add & Remove Programs, Apple Software Update, Change, Repair" - this fixed it for me.
See the answer in context -
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I would first try and remove both iTunes and Quicktime prior to doing the install of iTunes. The following link will show you how to remove both programs. Make sure you do Step 16 as it is usually Quicktime that causes problems with the upgrade.
http://docs.info.apple.com/article.html?artnum=93698
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http://support.microsoft.com/default.aspx?scid=kb;en-us;290301 -
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Hey madnest,
Thanks for the question. After reviewing your post, it sounds like you are having difficulty installing iTunes in Windows. I would recommend that you read this article, it may be able to help you resolve or isolate the issue.
Issues installing iTunes or QuickTime for Windows
Thanks for using Apple Support Communities.
Have a nice day,
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