Error Filling 'Message Processor'

Hi all!
My 'organization model' is the following:
Assignment Plan (CRM).....................Code.......................ID.........................Business partner.....Valid from
...Service Provider..............................CCC........................O 50000607..........0000000033............01.01.2006
......Service Desk...............................ServiceDesk.............O 50000608..........0000000032............01.01.2006
.........Service Manager.......................SrvcManager............S 50000614........................................01.01.2006
.........1st Level Support......................1stLevel...................O 50000609..........0000000034............01.01.2006
............1st Level Support Employee ...1stLevelEm..............S 50000615 .......................................01.01.2006
...............Robert Neuner /...................0000000011.............BP 0000000011................................. 01.01.1900
..................Robert Neuner..................Neuner....................US NEUNERR ...................................01.01.1900
...............Robert Neuner ....................Neuner....................US NEUNERR....................................01.01.1900
.........2nd Level Support......................2ndLevel..................O 50000610..........0000000035............01.01.2006
............BC-Team...............................BC..........................O 50000611..........0000000036............01.01.2006
...............BC-Team Employee.............BCEmployee...........S 50000616........................................01.01.2006
..................Robert Neuner /................0000000011.............BP 0000000011..................................01.01.1900
...............Robert Neuner.....................Neuner....................US NEUNERR....................................01.01.1900
............CRM-Team............................CRM........................O 50000612..........0000000037............01.01.2006
...............CRM-Team Employee..........CRMEmployee.........S 50000617.......................................01.01.2006
..................Robert Neuner /................0000000011.............BP 0000000011..................................01.01.1900
...............Robert Neuner.....................Neuner....................US NEUNERR....................................01.01.1900
and in the 'support message' I want to see the following:
Field 'Support Team' -> '36' ('BC' 'BC - Team) ==> and that's ok, this value I create Transaction 'PFAC_RESPO' -> 'AC' '13200137'
Field 'Message Prosessor' -> '11' (BP No. from Neuner form the BC-Team) or 'NEUNERR', but this field is always emtpy!!!
How can I get this value(s)?
Are the value available via 'PFAC_RESPO' -> 'AC' '13200137' or
via customizing SLOG -> CRM -> Basic Function -> Partner Processing -> Define Partner Determination Procedure -> Procedure 'SLFN0001' -> Partner Functions in Prodedure -> Function 'SLFN0004 Message Processor' -> GoTo -> Details -> Access sequence (which one of this entries)?
thx in advance,
kind regards
Franz

Hello Franz
Are you trying to use the rule and automatically assign the processor to the message as soon as the message is created ? Or you are manually assigning the processor after the message is created ?
Regards
Amit

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