Error in web interface excel Layout

Hi ,
  I have an excel layout in the web interface, which is designed to enter plan data manually. It is working fine when we enter some data and save. But it is giving following error when clicked on'Refresh' button of web interface .However it is working fine with other ALV layouts in the same interface.This is the FM : API_SEMBPS_REFRESH calling from the 'refresh' button.
Short text       -
       There is no instance of the planning processor for handle 74C1F787C20AC345B12ACA8EF2361C8D
message number -
     UPP_PP_K051
we are on BW 3.5 & SP 16. and front end GUI 6.4 and excel 2003.
Any light on this is very much appreciated.
Best Regards,
Ramesh

Hi,
Seems the problem is with your ITS server. Contact your basis team.
Regards

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