Error installing AIR on Mac

I'm running Leopard 10.5 and I keep getting this error when I
try to install AIR:
quote:
This application requires Adobe AIR to function. Please
download the latest version of the runtime from
http://www.adobe.com/go/getair,
then launch the application again.
So, I need AIR installed before I can install AIR? Uh, ok?
Has anyone else experienced this? I've downloaded the latest dmg
and still no luck.

Obviously you don't really need AIR installed to, uh, install
AIR.
Here's what's going on: during the installation process, the
copy of AIR that's about to be installed is used, rather like an
AIR application was running during the install process. Normally
this error message would only appear if you had installed an AIR
application, uninstalled AIR, and then tried to run the application
again. When we run this code during install, we don't expect to
encounter an error like this, since—assuming the installer
isn't corrupt—we *know* there's a good copy of AIR present.
So while we detect the error, we didn't bother special-casing the
error message for this situation.
Receiving this error message from the installer, then,
suggests that either (a) something is wrong with the DMG you
downloaded, (b) a mounted DMG on your system isn't behaving like
DMGs on other Leopard systems, or (c) something even more bizarre
that I haven't thought of yet.
If none of that rings a bell, here's a couple of things to
try:
1) Find a site that uses the badge installer, like
desktop.ebay.com. Installing via this method doesn't use a DMG and
may avoid the issue. (I realize you may not want the eBay Desktop
app; you can always uninstall it afterward.)
2) Run dtruss over the install process, and then send me the
output. We'll let you know what we find. (Let me know if you need
details on how to do this.)

Similar Messages

  • Can't install AIR on Mac OS X 10.6.6

    Hello,
    getting the following error in the console log:
    Jan 17 18:05:31 MBP /Volumes/Adobe AIR/Adobe AIR Installer.app/Contents/MacOS/Adobe AIR Installer[3524]: Runtime Installer begin with version 2.5.1.17750 on Mac OS 10.6.6 x86
    Jan 17 18:05:31 MBP /Volumes/Adobe AIR/Adobe AIR Installer.app/Contents/MacOS/Adobe AIR Installer[3524]: Commandline is: -psn_0_2626177
    Jan 17 18:05:31 MBP /Volumes/Adobe AIR/Adobe AIR Installer.app/Contents/MacOS/Adobe AIR Installer[3524]: No installed runtime detected
    tried to run the script as described on http://forums.adobe.com/message/3253740#3253740 - still getting the error above
    Any ideas?
    thank you

    Hello Chris,
    thanks for getting back to me. I managed to install the AIR using command line
    and -silent -EULAaccepted options. Still having issues with installing Picaboo X
    software, but i suppose it's a problem on their side as other apps are installing
    without issues
    thnx
    sergej
    From: chris.campbell <[email protected]>
    To: Serhiy Kovalenko <[email protected]>
    Cc:
    Sent: Wednesday, January 19, 2011 6:22 PM
    Subject: Can't install AIR on Mac OS X 10.6.6
    Hi,
    I'm sorry you're running into problems with the installer.  Was there any additional log information provided?  It appears that it's been truncated.  When the installer runs, do you see any dialogs, progress bars, or errors?  Finally, did you get any errors when you ran the AppleScript?
    Thanks,
    Chris

  • Crash when installing AIR on Mac

    Here is my log for trying tio install Air.
    I have tried most everything that I have read and can not get this program to load.
    Jan 26 08:36:49 Pro-Eggz airportd[852]: _doAutoJoin: Already associated to “linksys”. Bailing on auto-join.
    Jan 26 09:34:49 Pro-Eggz mds[39]: (Error) Backup: Couldn't stat source path '/Users/DanEggert/Downloads/AdobeAIR.dmg' -- importing from backup path instead
    Jan 26 09:35:30 Pro-Eggz mds[39]: (Error) Backup: Couldn't stat source path '/Users/DanEggert/.Trash/AdobeAIR.dmg' -- importing from backup path instead
    Jan 26 09:48:49 Pro-Eggz Adobe AIR Installer[1082]: Runtime Installer begin with version 3.1.0.4880 on Mac OS 10.7.2 x86
    Jan 26 09:48:49 Pro-Eggz Adobe AIR Installer[1082]: Commandline is: -psn_0_651423
    Jan 26 09:48:49 Pro-Eggz Adobe AIR Installer[1082]: No installed runtime detected
    Jan 26 09:48:51 Pro-Eggz com.apple.launchd.peruser.501[162] ([0x0-0x9f09f].com.adobe.air.Installer[1082]): Job appears to have crashed: Segmentation fault: 11
    Jan 26 09:48:52 Pro-Eggz ReportCrash[1083]: Saved crash report for Adobe AIR Installer[1082] version 3.1 (3.1.0.4880) to /Users/DanEggert/Library/Logs/DiagnosticReports/Adobe AIR Installer_2012-01-26-094852_Pro-Eggz.crash
    What do I do next?

    Hi,
    Please see this post for workarounds:
    Attention Mac 10.7.2 users that are crashing with Adobe AIR
    Thanks,
    Chris

  • Error installing AIR 1.5.3 on Linux

    I am trying to install Dofus 2.0 on OpenSuse 11.2 Linux with KDE 4.3. Dofus 2.0 needs AIR. But when I try to install AIR 1.5.3 it fails with the error message: Gtk-Warning **: Cannot open display.
    I tried everything possible to allow AIR to open the display (xhost +, export Display... etc.), I tried to install as user, superuser, even ran it logged in as root all to no avail. The Dofus 2.0 installer itself has no problem to open the display. So do other scripts run from the console. They open KDE windows properly. But AIR seems not to be able to.
    I also installed AIR 2.0 Beta with the provided rpm. It installs, but as soon as I try to install an app using AIR (Dofus 2.0), I get the same error message again.
    Every help is much appreciated.

    Can you try running firefox the same way ( just coz firefox is GTK based). Clearly it's a really strange issue.
    Also can you try silent app installation or a sudo install.
    "Adobe AIR Application Installer" -silent <complete path of app>

  • Cannot install AIR on Mac

    Hello newbie here.
    I am trying to help my wife install AIR for her small
    business. A program she relies on "Flash Palette" now requires AIR.
    We have tried everything - it downloads fine, but when I
    double-click on the installer...nothing.
    Running OS X 10.4.11 on a PC-based PowerBook.
    Has anyone experienced this or know of something obvious that
    we may be overlooking? Many thanks!

    A few things to try:
    - Check the system logs to see if there are any errors
    reported there.
    - Enable AIR installer logging and capture a log file.
    http://kb.adobe.com/selfservice/viewContent.do?externalId=kb403123
    - Try re-ordering the list of languages in your system
    preferences. You don't have to move your preferred language; it's
    making a change that's important. (Sounds random, I know, but it
    works around a known issue in the current release.)

  • Administrator Error installing Air

    I have a Vista 64 bit machine with SP 2.  By clearing all of my Temp Folders and Deleting all the extra "old" Adobe Air entries in my Registry, I was able to install 2.7 without any issues.  You don't even have to be logged in as an Adminstrator (if your user is allowed to provide a password) you can still execute the file by right clicking on it and selecting Run as Administrator
    Start >  search for Temp >  clear out temp files
    It is recommended to Backup your Registry before you do this.
    Start > Regedit  + enter (opens Registry Editor) > Click on Computer (top left)> Edit> Find >  "Adobe Air"  (delete all those extra entries of Adobe Air Stuff that are not pointing to any versions you need)  Note:  If you have a Billion of them like I did from trying to install AIR over and over, you can select one hold down shift and then select one further down and all of the items in between will be highlighted) - DELETE 
    Hope this helps some you out there!!!

    Time please wrote:
    Subject line tells it all.
    Actually not; what is your operating system?  Are you installing as an Administrator user?
    You may also want to ask in http://forums.adobe.com/community/air/installation

  • Error installing AIR.InstallPackage

    my computer automatically restart when installing
    AIR.InstallPackage but after that i cant found that installed
    package,
    and as additional info i run XP with AMD 64 Athlon X2 3600+
    thanks

    Please check this thread for possible solutions:
    http://www.adobe.com/cfusion/webforums/forum/messageview.cfm?forumid=75&catid=697&threadid =1374298
    If that doesn't resolve the issue, please post any relevant
    information from your console log.

  • I found a fix for problems installing Air on Mac Lion OS

    I had Air installed which I needed to run this porgram You Select it which needs adobe flash and Air to run.. The other day the program would not open up.
    I tried a number of things could not get it to work. Deleted the program, and tried installing Air again, and Flash. Flash would install fine but not Air.
    I searched the WEB and found a forum which said if You install Firefox web browser and run it while you install Air it will work.. I did and got Air and my Program installed fine.
    I have no clue why that worked but it did.
    Craig

    Thanks - this strange solution worked for me too.  Shaking my head, just as I thought Flash was safely killed, Air pops up as the next Weirdo app

  • Can't Install AIR on Mac OS 10.6

    I keep getting this message. "An error occurred while installing Adobe AIR. Installation may not be allowed by your administrator. Please contact your administrator." I trashed out AIR folder in Framework, uninstall AIR from Utilities, and re-installed a number of times. Still no go. Here is what I see in Console. It doesn't seem like a critical issue. Any suggestions? I'm using MacBook Pro that is only 1 month old.
    11/27/09 12:23:22 PM            [0x0-0x22022].com.adobe.air.Installer[257]            Fri Nov 27 12:23:22 new-host.home Adobe AIR Installer[257] <Error>: The function `CGContextSetFontRenderingMode' is obsolete and will be removed in an upcoming update. Unfortunately, this application, or a library it uses, is using this obsolete function, and is thereby contributing to an overall degradation of system performance. Please use `CGContextSetFontRenderingStyle' instead.

    I'm getting exactly the same error on Snow Leopard on a basic 'Hello World' example as shown below. It's a default installation of the AIR download. The path is properly set etc etc
    MacPro:hello-world-html david$ adl helloworld-app.xml
    objc[1553]: Class WTFMainThreadCaller is implemented in both /System/Library/Frameworks/JavaScriptCore.framework/Versions/A/JavaScriptCore and /Applications/AIR/runtimes/air/mac/Adobe AIR.framework/Versions/1.0/Resources/WebKit.dylib. One of the two will be used. Which one is undefined.
    Hello World
    Fri Nov 27 18:56:18 MacPro.local adl[1553] <Error>: The function `CGContextSetFontRenderingMode' is obsolete and will be removed in an upcoming update. Unfortunately, this application, or a library it uses, is using this obsolete function, and is thereby contributing to an overall degradation of system performance. Please use `CGContextSetFontRenderingStyle' instead.
    Unimpressed with AIR as a development environment to since the Dreamweaver AIR plugin also barfs on java claiming the version is too old! I don't know if Adobe is actively trying to make AIR an unattractive option for RIAs.

  • Can't install AIR on Mac Pro

    Here's the install log:
    Feb  8 17:41:20 Daniels-MacBook-Pro Install Adobe Download Assistant[389]: Begin runtime download from http://airdownload.adobe.com/air/3/nai/macos10.7/x86/installer
    Feb  8 17:41:42 Daniels-MacBook-Pro Install Adobe Download Assistant[389]: Begin signature download from http://airdownload.adobe.com/air/3/nai/macos10.7/x86/installer.p7
    Feb  8 17:41:43 Daniels-MacBook-Pro Install Adobe Download Assistant[389]: Launching subprocess with commandline "AIR Runtime Installer" -x1 /Volumes/Install Adobe Download Assistant/Install Adobe Download Assistant.app/Contents/Resources/Adobe Download Assistant
    Feb  8 17:41:47 Daniels-MacBook-Pro Adobe AIR Installer[396]: Runtime Installer begin with version 3.1.0.4880 on Mac OS 10.7.2 x86
    Feb  8 17:41:47 Daniels-MacBook-Pro Adobe AIR Installer[396]: Commandline is: -x1 "/Volumes/Install Adobe Download Assistant/Install Adobe Download Assistant.app/Contents/Resources/Adobe Download Assistant"
    Feb  8 17:41:47 Daniels-MacBook-Pro Adobe AIR Installer[396]: No installed runtime detected
    Feb  8 17:41:53 Daniels-MacBook-Pro ReportCrash[398]: Saved crash report for Adobe AIR Installer[396] version 3.1 (3.1.0.4880) to /Users/danielskeen/Library/Logs/DiagnosticReports/Adobe AIR Installer_2012-02-08-174152_Daniels-MacBook-Pro.crash
    Feb  8 17:42:44 Daniels-MacBook-Pro Install Adobe Download Assistant[409]: Begin runtime download from http://airdownload.adobe.com/air/3/nai/macos10.7/x86/installer
    Feb  8 17:42:51 Daniels-MacBook-Pro Install Adobe Download Assistant[409]: Begin signature download from http://airdownload.adobe.com/air/3/nai/macos10.7/x86/installer.p7
    Feb  8 17:42:51 Daniels-MacBook-Pro Install Adobe Download Assistant[409]: Launching subprocess with commandline "AIR Runtime Installer" -x1 /Volumes/Install Adobe Download Assistant/Install Adobe Download Assistant.app/Contents/Resources/Adobe Download Assistant
    Feb  8 17:42:55 Daniels-MacBook-Pro Adobe AIR Installer[416]: Runtime Installer begin with version 3.1.0.4880 on Mac OS 10.7.2 x86
    Feb  8 17:42:55 Daniels-MacBook-Pro Adobe AIR Installer[416]: Commandline is: -x1 "/Volumes/Install Adobe Download Assistant/Install Adobe Download Assistant.app/Contents/Resources/Adobe Download Assistant"
    Feb  8 17:42:55 Daniels-MacBook-Pro Adobe AIR Installer[416]: No installed runtime detected
    Feb  8 17:42:57 Daniels-MacBook-Pro ReportCrash[417]: Saved crash report for Adobe AIR Installer[416] version 3.1 (3.1.0.4880) to /Users/danielskeen/Library/Logs/DiagnosticReports/Adobe AIR Installer_2012-02-08-174257_Daniels-MacBook-Pro.crash
    Feb  8 18:00:44 Daniels-MacBook-Pro Install Adobe Download Assistant[262]: Begin runtime download from http://airdownload.adobe.com/air/3/nai/macos10.7/x86/installer
    Feb  8 18:00:51 Daniels-MacBook-Pro Install Adobe Download Assistant[262]: Begin signature download from http://airdownload.adobe.com/air/3/nai/macos10.7/x86/installer.p7
    Feb  8 18:00:52 Daniels-MacBook-Pro Install Adobe Download Assistant[262]: Launching subprocess with commandline "AIR Runtime Installer" -x1 /Volumes/Install Adobe Download Assistant/Install Adobe Download Assistant.app/Contents/Resources/Adobe Download Assistant
    Feb  8 18:00:57 Daniels-MacBook-Pro Adobe AIR Installer[269]: Runtime Installer begin with version 3.1.0.4880 on Mac OS 10.7.2 x86
    Feb  8 18:00:57 Daniels-MacBook-Pro Adobe AIR Installer[269]: Commandline is: -x1 "/Volumes/Install Adobe Download Assistant/Install Adobe Download Assistant.app/Contents/Resources/Adobe Download Assistant"
    Feb  8 18:00:57 Daniels-MacBook-Pro Adobe AIR Installer[269]: No installed runtime detected
    Feb  8 18:00:57 Daniels-MacBook-Pro Adobe AIR Installer[269]: -[__NSCFString backingScaleFactor]: unrecognized selector sent to instance 0x282a630
    Feb  8 18:00:57 Daniels-MacBook-Pro [0x0-0x1f01f].com.adobe.downloadassistant.AdobeDownloadAssistant.installer[262]: 2012-02-08 18:00:57.883 Adobe AIR Installer[269:707] -[__NSCFString backingScaleFactor]: unrecognized selector sent to instance 0x282a630
    Feb  8 18:01:12 Daniels-MacBook-Pro ReportCrash[276]: Saved crash report for Adobe AIR Installer[269] version 3.1 (3.1.0.4880) to /Users/danielskeen/Library/Logs/DiagnosticReports/Adobe AIR Installer_2012-02-08-180112_Daniels-MacBook-Pro.crash
    Feb  8 18:19:03 Daniels-MacBook-Pro Adobe AIR Installer[329]: Runtime Installer begin with version 3.1.0.4880 on Mac OS 10.7.2 x86
    Feb  8 18:19:03 Daniels-MacBook-Pro Adobe AIR Installer[329]: Commandline is: -psn_0_204850
    Feb  8 18:19:03 Daniels-MacBook-Pro Adobe AIR Installer[329]: No installed runtime detected
    Feb  8 18:19:04 Daniels-MacBook-Pro Adobe AIR Installer[329]: -[__NSCFString backingScaleFactor]: unrecognized selector sent to instance 0x313dd0
    Feb  8 18:19:12 Daniels-MacBook-Pro com.apple.launchd.peruser.501[147] ([0x0-0x32032].com.adobe.air.Installer[329]): Job appears to have crashed: Bus error: 10
    Feb  8 18:19:12 Daniels-MacBook-Pro ReportCrash[338]: Saved crash report for Adobe AIR Installer[329] version 3.1 (3.1.0.4880) to /Users/danielskeen/Library/Logs/DiagnosticReports/Adobe AIR Installer_2012-02-08-181912_Daniels-MacBook-Pro.crash
    Feb  8 18:19:16 Daniels-MacBook-Pro Adobe AIR Installer[339]: Runtime Installer begin with version 3.1.0.4880 on Mac OS 10.7.2 x86
    Feb  8 18:19:16 Daniels-MacBook-Pro Adobe AIR Installer[339]: Commandline is: -psn_0_213044
    Feb  8 18:19:16 Daniels-MacBook-Pro Adobe AIR Installer[339]: No installed runtime detected
    Feb  8 18:19:16 Daniels-MacBook-Pro Adobe AIR Installer[339]: -[__NSCFString backingScaleFactor]: unrecognized selector sent to instance 0x2a27a90
    Feb  8 18:20:11 Daniels-MacBook-Pro com.apple.launchd.peruser.501[147] ([0x0-0x34034].com.adobe.air.Installer[339]): Job appears to have crashed: Bus error: 10
    Feb  8 18:20:11 Daniels-MacBook-Pro ReportCrash[338]: Saved crash report for Adobe AIR Installer[339] version 3.1 (3.1.0.4880) to /Users/danielskeen/Library/Logs/DiagnosticReports/Adobe AIR Installer_2012-02-08-182011_Daniels-MacBook-Pro.crash
    Feb  8 18:21:21 Daniels-MacBook-Pro Adobe AIR Installer[350]: Runtime Installer begin with version 3.1.0.4880 on Mac OS 10.7.2 x86
    Feb  8 18:21:21 Daniels-MacBook-Pro Adobe AIR Installer[350]: Commandline is: -psn_0_233529
    Feb  8 18:21:21 Daniels-MacBook-Pro Adobe AIR Installer[350]: No installed runtime detected
    Feb  8 18:21:22 Daniels-MacBook-Pro com.apple.launchd.peruser.501[147] ([0x0-0x39039].com.adobe.air.Installer[350]): Job appears to have crashed: Segmentation fault: 11
    Feb  8 18:21:22 Daniels-MacBook-Pro ReportCrash[352]: Saved crash report for Adobe AIR Installer[350] version 3.1 (3.1.0.4880) to /Users/danielskeen/Library/Logs/DiagnosticReports/Adobe AIR Installer_2012-02-08-182122_Daniels-MacBook-Pro.crash
    Feb  8 18:21:41 Daniels-MacBook-Pro Install Adobe Download Assistant[358]: Begin runtime download from http://airdownload.adobe.com/air/3/nai/macos10.7/x86/installer
    Feb  8 18:21:48 Daniels-MacBook-Pro Install Adobe Download Assistant[358]: Begin signature download from http://airdownload.adobe.com/air/3/nai/macos10.7/x86/installer.p7
    Feb  8 18:21:49 Daniels-MacBook-Pro Install Adobe Download Assistant[358]: Launching subprocess with commandline "AIR Runtime Installer" -x1 /Volumes/Install Adobe Download Assistant/Install Adobe Download Assistant.app/Contents/Resources/Adobe Download Assistant
    Feb  8 18:21:53 Daniels-MacBook-Pro Adobe AIR Installer[365]: Runtime Installer begin with version 3.1.0.4880 on Mac OS 10.7.2 x86
    Feb  8 18:21:53 Daniels-MacBook-Pro Adobe AIR Installer[365]: Commandline is: -x1 "/Volumes/Install Adobe Download Assistant/Install Adobe Download Assistant.app/Contents/Resources/Adobe Download Assistant"
    Feb  8 18:21:53 Daniels-MacBook-Pro Adobe AIR Installer[365]: No installed runtime detected
    Feb  8 18:21:54 Daniels-MacBook-Pro Adobe AIR Installer[365]: -[__NSCFString backingScaleFactor]: unrecognized selector sent to instance 0x2932db0
    Feb  8 18:21:54 Daniels-MacBook-Pro [0x0-0x3c03c].com.adobe.downloadassistant.AdobeDownloadAssistant.installer[358]: 2012-02-08 18:21:54.115 Adobe AIR Installer[365:707] -[__NSCFString backingScaleFactor]: unrecognized selector sent to instance 0x2932db0
    Feb  8 18:21:57 Daniels-MacBook-Pro ReportCrash[352]: Saved crash report for Adobe AIR Installer[365] version 3.1 (3.1.0.4880) to /Users/danielskeen/Library/Logs/DiagnosticReports/Adobe AIR Installer_2012-02-08-182157_Daniels-MacBook-Pro.crash
    Feb  8 18:31:24 Daniels-MacBook-Pro Adobe AIR Installer[415]: Runtime Installer begin with version 3.1.0.4880 on Mac OS 10.7.2 x86
    Feb  8 18:31:24 Daniels-MacBook-Pro Adobe AIR Installer[415]: Commandline is: -psn_0_307275
    Feb  8 18:31:24 Daniels-MacBook-Pro Adobe AIR Installer[415]: No installed runtime detected
    Feb  8 18:31:25 Daniels-MacBook-Pro Adobe AIR Installer[415]: -[__NSCFString backingScaleFactor]: unrecognized selector sent to instance 0x2879500
    Feb  8 18:31:29 Daniels-MacBook-Pro com.apple.launchd.peruser.501[147] ([0x0-0x4b04b].com.adobe.air.Installer[415]): Job appears to have crashed: Bus error: 10
    Feb  8 18:31:29 Daniels-MacBook-Pro ReportCrash[417]: Saved crash report for Adobe AIR Installer[415] version 3.1 (3.1.0.4880) to /Users/danielskeen/Library/Logs/DiagnosticReports/Adobe AIR Installer_2012-02-08-183129_Daniels-MacBook-Pro.crash
    Can anyone help?
    Thanks
    Dan

    Hi Dan,
    Are you running 10.7.2?  If so, could you update to 10.7.3 and give this a try again?  Here's a post that gives additional details:
    Attention Mac 10.7.2 users that are crashing with Adobe AIR - SOLUTION
    Thanks,
    Chris

  • Error installing cc on mac running parallels win 7 pro

    new mac arrived today
    installed parallels
    installed windows 7 pro
    paid for lightroom and photoshop on a monthly basis
    tried to install creative cloud
    failed and failed and failed and failed......
    error 1001.
    spoke to adobe support in timbuktu, absolutely useless.
    anyone got any pointers on this?
    if not, going for a refund.
    thanks guys.

    My understanding is that CC, unlike previous versions (CS6 and before) is not platform specific. So (silly question) why try to run CC in Parallels/Windows instead of natively on the Mac OS?
    --OB

  • Error installing AIR application jledwardianadventcalendar.air

    Hi,
    I'm trying to install an AIR application but keep receiving the error message:
    "Sorry, an error has occured."
    "The application could not be installed because the installer file is damaged. Try obtaining a new installer file from the application author."
    I've uninstalled and reinstalled AIR.
    The installation log file follows:
      [2013-11-22:11:48:47] Application Installer begin with version 3.9.0.1210 on Windows Vista x86
    [2013-11-22:11:48:47] Commandline is: C:\Users\myname\Downloads\jledwardianadventcalendar.air
    [2013-11-22:11:48:47] Installed runtime (3.9.0.1210) located at c:\Program Files\Common Files\Adobe AIR
    [2013-11-22:11:48:48] Unpackaging file:///C:/Users/myname/Downloads/jledwardianadventcalendar.airto C:\Users\myname\AppData\Local\Temp\flaBD36.tmp
    [2013-11-22:11:49:02] Application signature verified
    [2013-11-22:11:49:02] Unpackaging/validation complete
    [2013-11-22:11:49:02] No app located for appID 'JLAdventCalendarEdwardian2013' and pubID ''
    [2013-11-22:11:49:06] Converting unpackaged application to a native installation package in C:\Users\myname\AppData\Local\Temp\fla5EA.tmp
    [2013-11-22:11:49:12] Native installation package creation failed: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="Unhandled exception Error: EndUpdateResource: Windows Error #5" errorID=0]
    [2013-11-22:11:52:34] Application Installer end with exit code 7
    Any help in 'decoding' this installation error message and guidance for a resolution is greatly appreciated.
    Regards,
    Mark

    I don't have an answer, just wanted to share your frustration. I'm running Windows Vista on a Toshiba Satellite with 40+GB free hard disk space and 2GB RAM so space is not the problem.  All updates have been made.
    My AIR log shows the identical error info. I have requested help from the application's author, which first suggested it was Firefox causing the problem, but downloading from Chrome and IE made no difference. Nor did reinstalling AIR.  A friend was able to download this app with no problem. And I was able to download the other (somewhat smaller) JL app with no problem, which really seems strange.
    Hoping someone here with more tech knowledge might be able to offer a suggestion.  If I get a helpful reply from the app author, I'll be sure to share it.

  • Error installing AIR 3.3 on Windows 7 64 -bit machine

    Hello, I am getting the following error when trying to install an AIR application onto a specific Windows 7 64-bit machine. It seems to be only happening to this one machine. I am installing as Administrator. Any thoughts? Thanks
    [2012-07-10:09:14:02] Bootstrapper begin with version 2.6.0.19120 on Win x86
    [2012-07-10:09:14:02] Installed runtime (3.3.0.3650) located at c:\Program Files (x86)\Common Files\Adobe AIR
    [2012-07-10:09:14:02] Launching subprocess with commandline "Adobe AIR Application Installer.exe" "C:\Users\a210693\AppData\Local\Temp\AIR7495.tmp\Transporter"
    [2012-07-10:09:14:02] Application Installer begin with version 3.3.0.3650 on Windows 7 x86
    [2012-07-10:09:14:02] Commandline is: C:\Users\a210693\AppData\Local\Temp\AIR7495.tmp\Transporter
    [2012-07-10:09:14:02] Installed runtime (3.3.0.3650) located at c:\Program Files (x86)\Common Files\Adobe AIR
    [2012-07-10:09:14:03] Validating app in folder C:\Users\a210693\AppData\Local\Temp\AIR7495.tmp\Transporter
    [2012-07-10:09:14:03] Application signature verified
    [2012-07-10:09:14:03] Unpackaging/validation complete
    [2012-07-10:09:14:04] No app located for appID 'transporter' and pubID ''
    [2012-07-10:09:14:06] Starting app installation to C:\Program Files (x86). Installing app transporter version 0.46 using the source file at file:///C:/Users/a210693/AppData/Local/Temp/AIR7495.tmp/Transporter
    [2012-07-10:09:14:06] Installing msi at C:\Users\a210693\AppData\Local\Temp\AIR7495.tmp\Transporter\setup.msi with guid {0ABBADCF-B729-C4A4-8D6E-2D2954077F1F}
    [2012-07-10:09:14:06] Error occurred during msi install operation; beginning rollback: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1603" errorID=0]
    [2012-07-10:09:14:06] Rolling back install of C:\Users\a210693\AppData\Local\Temp\AIR7495.tmp\Transporter\setup.msi
    [2012-07-10:09:14:06] Rollback complete
    [2012-07-10:09:14:06] Got an unexpected fatal error while in stateInstalling: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1603" errorID=0]
    [2012-07-10:09:14:06] Launching subprocess with commandline c:\Program Files (x86)\Common Files\Adobe AIR\Versions\1.0\Adobe AIR Application Installer -runtime "c:\Program Files (x86)\Common Files" -silent -logToStdout -url -location "C:\Program Files (x86)" -desktopShortcut -programMenu file:///C:/Users/a210693/AppData/Local/Temp/AIR7495.tmp/Transporter
    [2012-07-10:09:14:06] Relaunching with elevation
    [2012-07-10:09:14:06] Application Installer begin with version 3.3.0.3650 on Windows 7 x86
    [2012-07-10:09:14:06] Commandline is: -stdio \\.\pipe\AIR_4588_0 -runtime "c:\Program Files (x86)\Common Files" -silent -logToStdout -url -location "C:\Program Files (x86)" -desktopShortcut -programMenu file:///C:/Users/a210693/AppData/Local/Temp/AIR7495.tmp/Transporter
    [2012-07-10:09:14:06] Installed runtime (3.3.0.3650) located at c:\Program Files (x86)\Common Files\Adobe AIR
    [2012-07-10:09:14:07] Validating app in folder C:\Users\a210693\AppData\Local\Temp\AIR7495.tmp\Transporter
    [2012-07-10:09:14:08] Application signature verified
    [2012-07-10:09:14:08] Unpackaging/validation complete
    [2012-07-10:09:14:08] No app located for appID 'transporter' and pubID ''
    [2012-07-10:09:14:08] Starting silent app installation to C:\Program Files (x86). Installing app transporter version 0.46 using the source file at file:///C:/Users/a210693/AppData/Local/Temp/AIR7495.tmp/Transporter
    [2012-07-10:09:14:08] Installing msi at C:\Users\a210693\AppData\Local\Temp\AIR7495.tmp\Transporter\setup.msi with guid {0ABBADCF-B729-C4A4-8D6E-2D2954077F1F}
    [2012-07-10:09:14:08] Error occurred during msi install operation; beginning rollback: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1603" errorID=0]
    [2012-07-10:09:14:08] Rolling back install of C:\Users\a210693\AppData\Local\Temp\AIR7495.tmp\Transporter\setup.msi
    [2012-07-10:09:14:08] Rollback complete
    [2012-07-10:09:14:08] Got an unexpected fatal error while in stateInstalling: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1603" errorID=0]
    [2012-07-10:09:14:08] Elevated install failed: error 0 1603
    [2012-07-10:09:14:09] Application Installer end with exit code 7
    [2012-07-10:09:14:10] Subprocess Application Installer failed (7)
    [2012-07-10:09:14:10] Bootstrapper end with exit code 7

    2013-12-31 18:31:14:551 4572 830 Handler :: START :: Handler: CBS Install
    2013-12-31 18:31:14:551 4572 830 Handler :::::::::
    2013-12-31 18:31:14:553 4572 830 Handler Starting install of CBS update EB29E59C-58F6-4880-AC9A-F34FBCC9F60B
    2013-12-31 18:31:14:554 4572 830 Handler CBS session identity: 30344744_1660039064
    2013-12-31 18:31:14:561 4572 830 Handler CBS package identity: Package_for_KB2855336~31bf3856ad364e35~amd64~~6.2.1.0
    2013-12-31 18:31:14:585 4572 830 Handler Installing self-contained with source=C:\Windows\SoftwareDistribution\Download\784293409cedf74c648cae7b5a3d128a\Windows8-RT-KB2855336-x64.cab, workingdir=C:\Windows\SoftwareDistribution\Download\784293409cedf74c648cae7b5a3d128a\inst
    2013-12-31 18:32:27:798 4572 1240 Handler FATAL: CBS called Error with 0x80070005, 
    2013-12-31 18:32:33:927 4572 830 Handler FATAL: Completed install of CBS update with type=0, requiresReboot=0, installerError=1, hr=0x80070005
    2013-12-31 18:32:34:051 4572 830 Handler :::::::::
    2013-12-31 18:32:34:051 4572 830 Handler ::  END  ::  Handler: CBS Install
    at a guess, CBS is encountering this access denied error and aborting due to an inconsistency in the servicing store.
    check your CBS.log file
    you should check your system health with SFC /scannow
    also check system health with DISM:
    http://www.eightforums.com/tutorials/26512-dism-fixing-component-store-corruption-windows-8-a.html
    Don
    (Please take a moment to "Vote as Helpful" and/or "Mark as Answer", where applicable.
    This helps the community, keeps the forums tidy, and recognises useful contributions. Thanks!)

  • Error installing flash on Mac OS X

    Each time I try to install flash on my Mac OS X
    (10.4.7-10.4.10) I get the following error:
    Error Creating File
    1008:5,-5000 Access Denied Error
    After you click OK, I get the following:
    You do not have enough access privileges for this
    installation.
    I have done the following with no success.
    Verified the user is an admin.
    Uninstalled current version of Flash/repaired permissions on
    the driver/reinstall new version.
    Created new Admin account and attempted to load.
    Tried installing while logged in under the first admin
    created on the box.
    Scoured the web for suggestions.
    Viewed Adobe’s technical support site.
    I am not fluent with Linux, but have seen some stuff on the
    web to try but I am little leary of going there.
    Any suggestions would be greatly appreciated.

    try do a verify and repair disk permission, you can find this
    at applications>utilities>disk utilities

  • Error Installing AIR 1.5.3 app on Vista Business

    Hiya,
    Unable to install an AIR 1.5.3 app on a Vista Business, cribs about the file being corrupt/damaged.
    The same installer appears to install without any errors on Windows XP SP1 & SP2, Windows 7.
    Any Ideas...
    Many Thanks
    Follows is the installation log...
    Starting app install of file:///H:/Temp%20Files/TestApp.air
    UI SWF load is complete
    UI initialized
    Unpackaging to C:\Users\Klem\AppData\Local\Temp\fla3A13.tmp
    unpackaging is complete
    application is bound to side-by-side version 1.0
    application is bound to this version of the runtime
    app id com.blah.TestApp
    pub id 0D7DF9FDC8D22E042E344B4E5EF89B22F15E27B5.1
    Application not located
    Waiting for user confirmation
    User confirmed action: install
    creating native installer in: C:\Users\Klem\AppData\Local\Temp\flaE9C3.tmp
    native installer creation complete
    Starting install
    Destination for installed application is C:\Program Files
    stateInstalling: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="Unhandled exception Error: Directory can't be written to" errorID=5006]
    stateInstallingWithElevation: enter install
    stateInstallingWithElevation: c:\Program Files\Common Files\Adobe AIR\Versions\1.0\Adobe AIR Application Installer -runtime "c:\Program Files\Common Files" -silent -logToStdout -url -location "C:\Program Files" -desktopShortcut -programMenu file:///H:/Temp%20Files/TestApp.air
    subinstaller: Starting silent app install of file:///H:/Temp%20Files/TestApp.air
    subinstaller: UI SWF load is complete
    subinstaller: UI initialized
    subinstaller: Unpackaging to C:\Users\administrator\AppData\Local\Temp\fla5B59.tmp
    subinstaller: failed while unpackaging: [IOErrorEvent type="ioError" bubbles=false cancelable=false eventPhase=2 text="Error #2032" errorID=2032]
    Failed during elevated install: error 5005 Error #2032
    starting cleanup of temporary files
    application installer exiting

    It appears AIR does not like installation from a mapped network on Vista.
    Installing from a CD / USB storage or from a local copy seems to resolve this issue.

Maybe you are looking for

  • Arch as a Media Center PC

    I'm just now getting my beast of a desktop back up and running from a failed video card (overheated and fried, fan was bad). It's a rather outdated Athlon XP 3200+, it's decked out nicely with 2 gigs ram and approximately 2.5TB of hard drive space (I

  • Problem in stubbing out Soap Web Service

    Hi, I have a problem stubbing out a SOAP web service in Flash Builder 4.  The problem is that not all the classes are created.  This happens when a base class is referenced by a method in the schema.  The classes that extends the base class do not ge

  • Second License installation issue

    I am trying to install my second license for CS5 and it is telling me that I am already booked up on two computers. This is impossible as I only had one computer until yesterday. Adobe, how does this get fixed? I don't want to deactivate the account

  • Need for predictive analysis?

    Folks, I have this massive 700,000 sq. ft. facility we need to deploy wireless to using Cisco access points inside the building and also outdoors. Do you see any need to hire a contractor to do predictive analysis on this? I mean, I will pay somebody

  • Error when logical standby database

    Hii all, First time i am creating logical standby database on oracle 10gR2 by oracle doc. but When i try to create logical standby database it give error DG 2011-07-11-09:44:24 0 2 755997031 Operation CTL_GET_STATUS cancelled during phase 2, error =