Error Message: Backup Preferences

I am using PSE9 with Windows 7. I continue to get an error messae when trying to open the Backup/Syncronization Preferences. As a result I am unable to backup my files to the online service available with PSE9. I have created my Adobe ID. Please help if anyone has found an answer to this problem. Thanks. JI

  Try logging-in directly to photoshop.com on the web to fix. Then log out and try from the organizer to re-synch. Wait for the synch agent to complete a full cycle.
 

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