Error message: Banking - Incoming Payments - Incoming Payments

Hi, Experts,
When I was trying to post a deposit (for an A/R Invoice) to the bank account. I click  'Banking - Incoming Payments - Incoming Payments'. But there is a error message saying 'Linking primary sales accounts has not been completed'.
How to fix this problems? Thanks!
Lorrie

Hi,
Check Note No. 871509 if the same applies to your case.
Request you to kindly check the following :
1. First define revenue account under administration->setup- >financial   ->G/L account determination -> sales tab and check whether the issue was solved or not.
2. if the error still exists after step 1, you have to define all the
   other accounts that you have not defined previously. Then your
   issue might be resolved.
Even if there are no bookings to go on a primary sales or purchase account, an account must be defined for SBO to work. Ideally, ALL sales, purchase and tax accounts should be defined. Once the account code is entered, the error message disappears and SBO works normally.
Other possibility is that one of your primary accounts is defined
as "confidential". (sales/purchase/Cash etc..)
Hope it helps.
Regards,
Jitin

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