Error message "paper too short to autoduplex" on Officejet Pro 8600

I have this problem with my new HP Officejet Pro 8600 Plus. I have standard letter size paper in Tray 1, and have all the printer setup set for letter size paper. No matter what program I print from, I recieve the error message "paper too short to auto-duplex". I click the close button, and the page prints. It is aggravating to take the extra step to close this error message every time I print. I shut the printer down for 30-60 seconds and this took the problem away. Is this normal? Will I have to do this often?

The fix is available in printer firmware (Software within the Printer). You can download it from hp.com and install from you pc to printer.
Here is the link. click download buttong to download the latest firmware.
http://h10025.www1.hp.com/ewfrf/wc/softwareDownloadIndex?softwareitem=bi-102210-1&cc=us&dlc=en&lc=en...
Happy Printing...
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Please mark the post that solves your problem as "Accepted Solution"
(Although I am employed by HP, I am speaking for myself and not for HP)

Similar Messages

Printing starts too far down the page - officejet pro 8600

Have an officejet pro 8600.
Recently, when printing, two probelms occur...
(1) the document being printed starts printing approx 1.5" to 2" futher down the page then it should. This results in the bottom portion of the document Not being printed.
(2) there is a crease/fold approx 3" from the top of the paper.
It appears that either the paper is being fed too soon or the actual printing is being delayed.
We have cleaned all the rollers and check the star wheel - no damages
Thanks for your help
This question was solved.
View Solution.

Hello,
I would suggest realigning the printer.
Setup Menu>Tools>Align Printer
Let me know the outcome.

6500A Plus - Duplex return message paper too short

Just install the new printer yesterday and never managed to print two side (deplux) documents.
When enabling the two-sides print mode, i got a warning message on the computer that the media size is too short (french message because of my setup).
When clicking OK, it start printing but on different paper (no duplex!!)...?

The attachment contains information on duplex printing from an HP document. Also, have you tried to perform this task directly from the printers front panel?
Dave M.
Say Thanks by clicking the Kudos Star in the post that helped you.
Please mark the post that solves your problem as Accepted Solution.
I am an HP employee.
Attachments:
Print on both sides.docx ‏13 KB

How do I get rid of this message "Paper too short to auto-duplex" every time I print?

I have a HP computer with AMD Phenom 9150e Quard-core Processor, Memory 4.00GB, 64-bit operating system and HP Officejet 6500A Plus printer. I did print on some half letter size (8.5 x 5) and have gotten this message every since then. It says see printer front panel for information on resolving this condition but I look and do not see help.

Jennie1380,
Here is a link to a post that resolve this issue for another person.
Hope you find it helpful.
If I helped you at all it would be great if you clicked the blue kudos star!
If I solved your post please mark it as solved to help others.
I'm a printer tech with HP.

Error "602" System error: AK Datapart too short

Hi all,
Ok, I have looked just about everywhere for an answer to this but to no avail...I even tried under a few rocks we have laying around.
Anyway here it is:
While running a compression in BW we get Error "602" System error: AK Datapart too short.
This is happening while doing a select statement during the compression of the infocube. It does not happen all the time, just kind like when ever it feels like. The only note I could find in OSS was one about Live Cache and it does not seem to apply.
Here is the dump which I really hate doing this, but it gives all the info needed :
untime Error          DBIF_DSQL2_SQL_ERROR
Except.                CX_SY_NATIVE_SQL_ERROR
Date and Time          08/15/2007 12:23:09
ShrtText
An SQL error occurred when executing Native SQL.
What happened?
Error "-602" occurred in the current database connection "DEFAULT".
What can you do?
Print out the error message (using the "Print" function)
and make a note of the actions and input that caused the
error.
To resolve the problem, contact your SAP system administrator.
You can use transaction ST22 (ABAP Dump Analysis) to view and administer
termination messages, especially those beyond their normal deletion
date.
is especially useful if you want to keep a particular message.
How to correct the error
Database error text........: "System error: AK Datapart too short"
Database error code .......: "-602"
Triggering SQL statement...: "INSERT INTO "/BIC/EZPSD_C03" ( "KEY_ZPSD_C03P",
"KEY_ZPSD_C03T", "KEY_ZPSD_C03U", "KEY_ZPSD_C031", "KEY_ZPSD_C032",
"KEY_ZPSD_C033", "KEY_ZPSD_C034", "/BIC/ZNET_ASP" ) SELECT ? ,
F."KEY_ZPSD_C03T", F."KEY_ZPSD_C03U", F."KEY_ZPSD_C031", F."KEY_ZPSD_C032","
Internal call code.........: "[DBDS/NEW DSQL]"
Please check the entries in the system log (Transaction SM21).
You may able to find an interim solution to the problem
in the SAP note system. If you have access to the note system yourself,
use the following search criteria:
"DBIF_DSQL2_SQL_ERROR" CX_SY_NATIVE_SQL_ERRORC
"GP31VIZWJDTT90894L1IA5YAC7G" or "GP31VIZWJDTT90894L1IA5YAC7G"
"TRANSFER_ALL"
If you cannot solve the problem yourself and you wish to send
an error message to SAP, include the following documents:
1. A printout of the problem description (short dump)
To obtain this, select in the current display "System->List->
Save->Local File (unconverted)".
2. A suitable printout of the system log
To obtain this, call the system log through transaction SM21.
Limit the time interval to 10 minutes before and 5 minutes
after the short dump. In the display, then select the function
"System->List->Save->Local File (unconverted)".
3. If the programs are your own programs or modified SAP programs,
supply the source code.
To do this, select the Editor function "Further Utilities->
Upload/Download->Download".
4. Details regarding the conditions under which the error occurred
or which actions and input led to the error.
The exception must either be prevented, caught within the procedure
"TRANSFER_ALL"
"(FORM)", or declared in the procedure's RAISING clause.
To prevent the exception, note the following:
System environment
SAP Release.............. "640"
Application server....... "sdcbw03"
Network address.......... "10.64.18.76"
Operating system......... "Linux"
Release.................. "2.6.9-55.ELsmp"
Hardware type............ "x86_64"
Character length......... 16 Bits
Pointer length........... 64 Bits
Work process number...... 21
Short dump setting....... "full"
Database server.......... "sdcbw03"
Database type............ "ADABAS D"
Database name............ "BWP"
Database owner........... "SAPBWP"
Character set............ "C"
SAP kernel............... "640"
Created on............... "Nov 5 2006 19:46:34"
Created in............... "Linux GNU SLES-9 x86_64 cc3.3.3"
Database version......... "SAPDB 7.5.0.030 "
Patch level.............. "156"
Patch text............... " "
Supported environment....
Database................. "MaxDB 7.5.0"
SAP database version..... "640"
Operating system......... "Linux 2.6"
Memory usage.............
Roll..................... 16192
EM....................... 20949280
Heap..................... 0
Page..................... 24576
MM Used.................. 9235016
MM Free.................. 3331560
SAP Release.............. "640"
User and Transaction
Client.............. 011
User................ "ALEREMOTE"
Language key........ "E"
Transaction......... " "
Program............. "GP31VIZWJDTT90894L1IA5YAC7G"
Screen.............. "SAPMSSY0 1000"
Screen line......... 6
Information on where terminated
The termination occurred in the ABAP program "GP31VIZWJDTT90894L1IA5YAC7G" in
"TRANSFER_ALL".
The main program was "RSPROCESS ".
The termination occurred in line 573 of the source code of the (Include)
program "GP31VIZWJDTT90894L1IA5YAC7G"
of the source code of program "GP31VIZWJDTT90894L1IA5YAC7G" (when calling the
editor 5730).
The program "GP31VIZWJDTT90894L1IA5YAC7G" was started as a background job.
Job name........ "BI_PROCESS_COMPRESS"
Job initiator... "ALEREMOTE"
Job number...... 12185102
Processing was terminated because the exception "CX_SY_NATIVE_SQL_ERROR"
occurred in the
procedure "TRANSFER_ALL" "(FORM)" but was not handled locally, not declared in
the
RAISING clause of the procedure.
The procedure is in the program "GP31VIZWJDTT90894L1IA5YAC7G ". Its source code
starts in line 557
of the (Include) program "GP31VIZWJDTT90894L1IA5YAC7G ".
Source Code Extract
Line
SourceCde
543
ENDIF.
544
545
COMMIT WORK.   " commit and close cursors
546
547
l_str = i_max_requid.
548
PERFORM msg_append(saplrscondense)
549
USING    'S' '355' l_str space space space
550
CHANGING c_t_msg.
551
552
ENDFORM.                               " CONDENSE_FACTTABLE_NEW
553
554
555
     Form TRANSFER_ALL
556
557
FORM TRANSFER_ALL USING i_ref_update       TYPE rs_bool
558
i_pdimid           TYPE I
559
i_pdimid_ref_point TYPE rsd_sid
560
i_pdimid_normal    TYPE rsd_sid
561
i_recordtp         TYPE rsd_sid
562
CHANGING e_ref_ins_cnt TYPE I
563
e_ins_cnt     TYPE I
564
c_t_msg       TYPE rs_t_msg.
565
566
CALL FUNCTION 'RSDU_INFOCUBE_INDEXES_DROP'
567
EXPORTING
568
I_INFOCUBE = 'ZPSD_C03'
569
I_FACTTAB = '/BIC/EZPSD_C03'.
570
571
572
EXEC SQL.
>>>>>
INSERT INTO "/BIC/EZPSD_C03"
574
( "KEY_ZPSD_C03P"
575
, "KEY_ZPSD_C03T"
576
, "KEY_ZPSD_C03U"
577
, "KEY_ZPSD_C031"
578
, "KEY_ZPSD_C032"
579
, "KEY_ZPSD_C033"
580
, "KEY_ZPSD_C034"
581
, "/BIC/ZNET_ASP"
582
583
SELECT :i_pdimid_normal
584
, F."KEY_ZPSD_C03T"
585
, F."KEY_ZPSD_C03U"
586
, F."KEY_ZPSD_C031"
587
, F."KEY_ZPSD_C032"
588
, F."KEY_ZPSD_C033"
589
, F."KEY_ZPSD_C034"
590
, SUM( F."/BIC/ZNET_ASP" )
591
FROM "/BIC/FZPSD_C03" F
592
WHERE F."KEY_ZPSD_C03P" = :i_pdimid
Any thoughts would be helpful,
Thanks,
David

This error usually occurs when there is a database lock or no space in teh database. Got DB02 and Click on Space critical objects to see whether any entries are there. If yes contact your basis to increase the space.
Hope this helps
Thanks,
Satish

Error message paper jam occurs or it's turned off . Why?

HP Photosmart C4485 all-in-one
Windows Vista 32 bit
Paper keeps being taken in but won't print or copy.
Then error message "Paper Jam" appears but there is no paper jam.

This is a very generic error message.
What user you are trying to search. Are you using username, display name or email address when searching
Was any domain related changed done
What if that users tried to logon to sharepoint site.
Does this error occur with all the account when you click edit? If not, based on the error,
the user account which might be removed from Active Directory or renamed accidentally. Please have a check.
Try to follow below:
http://architectevangelist.wordpress.com/2010/12/07/sharepoint-2010-the-specified-user-or-domain-group-was-not-found/

Error message about too many devices activated.

Need to reset devices for Adobe reader. Error message about too many devices activated.

Reader has no such limitation. It's either Acrobat or Digital Editions.

SAPDBA: Error - global buffer too short

Hi,
When I run SAPDBA and do a 'Check of freespace of objects in all tablespaces', I encounter the error:
bdf: could not find the mount point for /oracle/<SID>/sapdata<n>/btabd_<xx>
SAPDBA: Error - global buffer too short
This error sometimes appear and at times it doesn't. What does this error mean and how can i resolve it?
Many thanks,
Kris

Hi Kristoffer,
Kindly gothrough the following link. It will lead you to solve your problem,
http://sap.ittoolbox.com/groups/technical-functional/sap-basis/sapdba-error-1244276#
Regards,
Harish

Officejet pro 8600 Premium pick motor stalled error message

I have the Officejet Pro 8600 Premium printer. I'm getting the message "pick motor stalled" after two and a half months of stellar use with this printer. There is no paper/print jam. I'm using the same paper I have always used. Help, is this a problem with this model?

Also having this issue with an Officejet Pro 8600 Premium too. Bought it in May 2012 to replace an Officejet 7410. Running on a wireless network to a Win 7 32 bit laptop. Started getting the popular Pick Motor Stalled error after two months of ownership of the 8600. Have been able to get the printer to reset this error in the past with combinations of powering down, running diagnostics, and having the printer execute either a print head clean routine or a print printer status routine - that is up until this weekend. Trying to print tax returns so I can get them in the mail by the 4/15 deadline tomorrow and, of course, the Pick Motor Stalled error shows up again. Spent several hours trying usual tricks, this time nothing works. Finally, as a desperate last resort, I powered down the printer and completely removed the second printer tray assembly from the bottom of the printer. Powered back up running only the single main tray and that did the trick. Printing restored.For those that might conclude there was a paper jam on the machine and removing the second paper tray assembly fixed it, trust me. I have been in and out of that machine. There was no paper jam. There is some glitch in either the electronics or firmware, or both on these printers that is causing all the Pick Motor Stalled errors that the user community for this HP device has been dealing with.

Officejet Pro 8600 Premium error message The drivers for this device are not installed. Code 28

Printer : Officejet Pro 8600 Premium. model CN577A
OS : Microsoft Windows 7 Home
Basic 64
How is your product connected to your PC? : Network
Problem description : In Device Manager I've got an error message with the
Officejet pro 8600 icon - "The drivers for this device are not installed.
(Code 28)
There is no driver selected for the device information set or element." I
have uninstalled and re-installed the driver to no effect. The printer
appears to be functioning properly.
This question was solved.
View Solution.

Hello,
Yes, i too would suggest a clean re-installation of the software.
Regards,
Jabzi
Give Kudos to say "thanks" by clicking on the "thumps Up icon" .
Click "Accept as Solution" if it solved your problem, so others can find it.
Although I am an HP employee, I am speaking for myself and not for HP.

HP Officejet Pro 8600 Network connection error message in EWS

I just got an Officejet Pro 8600 Premium. The printer is connected to the network via a network cable. When navigating through the EWS, sometimes the message "Network connection error. Check network and try again." message is shown (the message could appear in various pages, such as Settings, Tools, etc.). Refreshing the page should get rid of the message.
At first, I suspected if it was a problem with the network. So I pinged the printer's ip address continuously. It did not miss a single beat. The printer prints and scans well via the network. So I think the error may be caused by something inside of the print, such as bug of EWS software, or internal error.
Anyone see the same message during the use? Any suggestion? Does it indicate there is hardware problem with the printer? Thanks.

HP Support has escalated the case. I referred this thread in the support request. Hopefully, they can have a look at the issue.
For me, the only setting does not stick is "Use the same time zone set on this computer" in Settings\Date & Time. I've created another ticket for this issue. 8500A has the same problem.
You can try to restart the EWS. Unplug the power cord while the printer is on. Then wait 15 sec and reconnect the power cord. Press the power button if the printer does not turn on by itself.
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HP Officejet Pro 8600: "Unable to Communicate with Printer" error message

I receive the error message "Unable to Communicate with Printer" regularly when I print. Sometimes it will print 3 or 4 times just fine before I get this message. Sometimes it happens my first try at printing. I then have to reboot my computer to get it to work again. My OS is Windows 7 and my printer is an HP Officejet Pro 8600. My printer is wired to my computer. I have tried re-installing the printer software but this did not help. I've had this printer for only four months. Started happening after the second month. Any suggestions?

I finally solved it. Reflecting back on previous message boards I decided to try one last time. Some posters have found the problem in the Antivirus, Firewall protections. (By the way, I had even upgraded my router with no luck).I have Norton AntiVirus provided by the cable company.1. I turned off everything in the firewall. Although this left me vulnerable for a few mintues, I needed a fast test.2. It worked! I was able to print something immediately.3. I went back into the firewall, turned everything back on but turned off an individual switch within the firewall that said to "share the printer. "4. After turning it off, I was able to print and still have the most important parts of the firewall.This ultimately met my needs.Perhaps HP could:1. Do a better job at beta testing prior to release, including various brands of firewalls. Is there even a beta test process?2. Provide a better description of the error since all indicators within the drivers say the printer is connected. There should be a message indicating that it's connected but unable to print due to firewall protections.

'Connection Error' message on HP Officejet Pro 8600

Hi. Would really appreciate help on this. I have a HP Officejet Pro 8600. Working wirelessly. All connections are fine, print & scan etc works fine. However when i touch the screen on the printer, for example to click 'Apps', I get the following message:
' Connection Error. The printer was unable to connect to the server. Check your internet connection and try again.'
I don't understand why I am getting this message, nor how to resolve it. The connection seems fine because I am printing and scanning wirelessly without an issue.
Can anyone help me on this? Thanks

I know this will sound like it shouldn't work, but turn the printer off and back on, then try the apps again. If that doesn't work, or you've tried it, turn off your router and your printer. Turn your router back on, but leave the printer turned off. Wait for the router to stabalize, about 1-2 minutes normally. Turn the printer back on and try the apps. If that doesn't work, let me know.
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GetLastError: 1392 - why do I get this error message when I try to uninstall Acrobat XI Pro?

GetLastError: 1392 - why do I get this error message when I try to uninstall Acrobat XI Pro?

Hi uckldag,
Please try uninstalling using Acrobat Cleaner tool ( Download Adobe Reader and Acrobat Cleaner Tool - Adobe Labs ) and check.
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Rave

Can't save my illustrator files. I keep getting "unknown error" message. Using version 6 on a macbook pro. OSX 10.9.5

Can't save my illustrator files. I keep getting "unknown error" message. Using version 6 on a macbook pro. OSX 10.9.5

42nato,
You may try the list (skip 5) in this case).
The following is a general list of things you may try when the issue is not in a specific file, and when it is not caused by issues with opening a file from external media, see below. You may have tried/done some of them already; 1) and 2) are the easy ones for temporary strangenesses, and 3) and 4) are specifically aimed at possibly corrupt preferences); 5) is a list in itself, and 6) is the last resort.
If possible/applicable, you should save current artwork first, of course.
1) Close down Illy and open again;
2) Restart the computer (you may do that up to at least 5 times);
3) Close down Illy and press Ctrl+Alt+Shift/Cmd+Option+Shift during startup (easy but irreversible);
4) Move the folder (follow the link with that name) with Illy closed (more tedious but also more thorough and reversible);
5) Look through and try out the relevant among the Other options (follow the link with that name, Item 7) is a list of usual suspects among other applications that may disturb and confuse Illy, Item 15) applies to CC, CS6, and maybe CS5);
Even more seriously, you may:
6) Uninstall (ticking the box to delete the preferences), run the Cleaner Tool (if you have CS3/CS4/CS5/CS6/CC), and reinstall.
http://www.adobe.com/support/contact/cscleanertool.html

Error message "paper too short to autoduplex​" on Officejet Pro 8600

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Error message "paper too short to autoduplex" on Officejet Pro 8600