Error message "wrong machine" on Qosmio G35-AV650

Question

Hi
please help me with the "wrong machine" message in my notebook .... how can I update DMI ?
Thank you !

Answer 1

Hello,
There is a solution for this problem.
With a DMI update utility (generic) you can modify the DMI information on your Qosmio.
Instructions to modify the DMI information:
1. Once the DMI Utility image is downloaded, with a blank, formatted diskette in the floppy
disk drive, create the DMI Utility disk by clicking on the downloaded file and following the
instructions.
2. Boot from the DMI Utility disk. Ensure that the disk is write-Enabled.
3. Press the 2 key to choose the "Write DMI String" option from the DMI Utility menu.
4. For Manufacturer, type TOSHIBA and press Enter.
5. For "Product Name", enter the product name as given in the information section of the
Issue Alert. Make sure the Product Name is entered exactly as written in the Issue Alert
including spaces / no spaces, caps / lower case, etc. Press Enter to go to the next field.
6. For the "Version Number", enter the complete part number of the computer (i.e.
PT831U-102T97) from the product label on the bottom of the computer and press Enter.
If the computer is a factory-refurbished computer (i.e. PT831U-102T97B), leave off the B
at the end.
7. For "Serial Number", enter the serial number from the product label on the bottom of the
computer and press Enter. Omit the dash and the number after it (i.e. for serial number
12345678A-1, you would enter 12345678).
8. For UUID, press Enter to skip this field. Typically the UUID will not need to be entered,
as it is not cleared when the system boards are repaired. Should this field be blank, enter
the UUID manually. The UUID is typically located on a label affixed to the system board
near the mini-PCI slot.
9. For the OEM Part Number, enter the complete part number of the computer (i.e.
PT831U-102T97) from the product label on the bottom of the computer and press Enter.
If the computer is a factory-refurbished computer (i.e. PT831U-102T97B), leave off the B
at the end.
10. For the OEM SW Number, press Enter to skip this field.
11. If the DMI information is correct, press F2 to confirm the changes; otherwise, press F4 to
ignore the changes and make corrections.
12. Press F2 to save the changes and write the DMI string to the computers EEPROM.
13. Eject the DMI Utility disk and restart the computer.
The computer is now ready to restore the factory pre-installed software using the appropriate
Toshiba recovery media.
if you are interested, I can put the DMI update tool image available for download.
Let me know...
But please... DO IT AT YOUR OWN RISK
Francisco Jr