Error on Workflow email notification in oracle 11.5.10.2

Anyone seen similiar error on Workflow email notification in oracle 11.5.10.2
UNEXPECTED:[fnd.wf.bes.server.SystemLoader.getLocalSystem]:Caching disabled due to JTF exception: oracle.apps.jtf.base.resources.FrameworkException: CacheComponent not registered (KEY=FND_BES_SYSTEM_CACHE) (APP=FND)
UNEXPECTED:[fnd.wf.bes.server.AgentLoader.getAgent]:Caching disabled due to JTF exception: oracle.apps.jtf.base.resources.FrameworkException: CacheComponent not registered (KEY=FND_BES_AGENT_CACHE) (APP=FND)

I do not see any similar issues reported in MOS website that could be relevant to Workflow.
Can you find any errors in the database log file?
Please run the diagnostics scripts in these docs and see if it helps.
Troubleshooting Oracle Workflow in Applications 11i [ID 262011.1]
11i: Oracle Workflow Cartridge (WF): Workflow Java Mailer Diagnostic Test [VIDEO] [ID 1148948.1]
11i: Oracle Workflow Cartridge (WF): Workflow Health Check Diagnostic Test [VIDEO] [ID 1148953.1]
11i : Oracle Workflow Cartridge Workflow Java Mailer Setup Test [ID 274764.1]
If the diagnostics scripts did not help then I would suggest you log a SR.
Thanks,
Hussein

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EPM Workflow Email Notifications

I have inherited an EPM implementation that has EPM Workflow Email Notifications. The email text is not very informative and I want to customize this text to something more meaningful. I have been told this cannot be done, but find this very hard to believe.
Does anyone know if this can be done? Many thanks, in advance.

Hi,
I am assuming these email notifications are sent when the project moves between workflow stages, approval etc.? The short answer is: yes, the text of the email notifications can be updated. However, it depends on how your workflows have been built, which
tools have been used (e.g. SharePoint Designer, Visual Studio, 3rd party tool etc.) and the project server version - 2010/2013.
If you are using project server 2013, check if the workflows have been built using SharePoint Designed (open the PWA in SharePoint designer and check the site workflows)
Hope this helps
Paul

Is there a way to customize the MDM Workflow email notification content?

I am looking for a way to customize the MDM Workflow email / notification content. For example, I might want to put the Supplier ID(s) of the impacted supplier records (be it Update, Insert & Delete) into the email body or put an URL into the email body.
Can MDM Workflow do this?
Is there any workaround?
Thanks

Hi,
What you can do is add a boolean field to the repository, for instance "Send Mail". You can use an assignment in the Workflows to set this field to true. Next, define an updatelistener and pick up the change to this field. If the value is "true", send out an email. Afterwards, let the listener change the value back to "false".
Good luck,
Gerwin

Can we send attachments in workflow email notifications ?

Hi All,
I have a requirement where attachment needs to be added in the workflow email notification. Can we do that in SAP ?
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Hi raman,
Please check
Attachments in Workflow.
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Oracle Workflow Email Notifications

Hi,
I have created a custom workflow and role(using user management). The notification_preference for this role is defaulting to QUERY. From what I have understood is that when the notification_preference is set to 'QUERY' the users in the role receive email notifications based on their preference(MAILHTML). However, no emails are being sent.
I updated the notification_preference to 'MAILHTML' in the wf_local_roles and the notifications started pouring in. Why aren't there email notifications being sent when notification_preference is 'QUERY'. Is there a UI way to update this role preference?
Regards,
Dheeraj

QUERY is actually used not to receive mails, the notifications are only available on the application notification list for the user:
From the documentation:
Do not send me mail (QUERY) - The notification mailers do not send you e-mail notifications. Instead you must query and respond to your notifications from the Worklist web page.
The preference is updateable for end users via the preferences link on the home page (if not displayed, enable it via personalization).
As you mention this being a custom role, I don't know if the preference could be set via the user management responsibility, though.

Help needed in Workflow Email Notification

Hi,
I am new to workflow. I am creating a notification process in Oracle Apps 11i to send an email notification to users who registered for some training. Now how can I send an email notification to each user as the list of users can be huge i.e. > 200 . Do I need to loop through and send a notification to each user one by one or is there a way to achieve this by just sending one notification to all the users and if I send one notification to all the users how can I make sure when a user gets an email he/she don't see other users email addresses.
Any help is appreciated.
Thanks

Thanks can you please tell me what will be the datatype of l_user_list.
It's a VARCHAR2 list of users, separated by a space or comma.
Now before creating AdHocUser do I need to check in WF_USERS table if the user with the same email address is already there then don't create that user and just add it to a l_user_list.
Yes - you will need to have a user record first before you can add them to the role.
If adding user to l_user_list how to make sure I am adding the right user to send notification to as there may be some other user with same name but different email that I don't want to send notification to. I only want to create a AdHocUser only if name and email address both are not already in the WF_USERS. e.g. lets say if there is a user John Doe with email [email protected] who previously attended some training. Now comes another user John Doe with email id [email protected] and is attending the current training. How do I make sure notification only goes [email protected] as he registered for this training not to [email protected] who previously attended some other training.
How do you identify which user has registered for training - you could check email address, or use the Apps user name which is unique. Whatever you are using to determine who is registering, you will need to determine what the link is back to the user record in WF_USERS.
Now as this procedure runs every 24 hrs then everytime it runs do I need to create a new AdHocRole and what should I name it as it can't be hardcoded. As I only want to send an email to the users registered in the current training how do I make sure notification does not go to some other user with the same name with different email who is not registered in the current training.
If the job runs once every 24 hours, then you could use the same role each time, and clear out the users in the role before repopulating them. If not, when you create the new role (which is what I would do) every time the job runs, then store the name of the role in an item attribute, and then reference that in the notification so that the new role is notified each time. Don't forget to set an expiration date for your ad-hoc roles, though, and run a purge job periodically to get rid of the old roles that are no longer required.
Also wf_directory.CreateAdHocUser and create a user list should be in a loop and create an adhoc role and notification will be outside the loop.
What are drawbacks of if in a loop I just create a AdHocUser and then send notification one by one to each user rather than creating a role and in the end send one notification. Basically if there are 200 hundred users loop runs 200 times and each time notification goes.
If you notify each individual user, then you will have a large number of notifications that are being sent - extra records in the WF_NOTIFICATIONS table, extra records on the queue which the mailer uses etc. etc. If you notify a role, then there is only one record to process.
If it were me, I would build an ad-hoc role each time, and populate that role with the correct users, and notify the role. I would NOT be sending 200 separate notifications when one would suffice.
HTH,
Matt

Approval workflow - email notification

Hi,
I was run out of idea how to complete my assigned job, need oracle expert to help on email notification workflow.
Currently I am working on workflow enhancement with oracle application E-Business Suite for our company.
My job is to add in new approval process to approve Bank Details transaction through AME.
For this Bank Details transaction, the existing approval process is will only route to HR.
Now my job is to add Admin & Manager approval, which mean once the transaction is submitted and the approval processes are as below:
Admin --> Manager --> HR
But this approval process will fall into 2 scenarios as below criteria.
Scenario1: If the selected Bank Name from List Of View (LOV) not "Other Bank" then the approval process is Manager --> HR
Scenario2: If the selected Bank Name from LOV is "Other Bank" (once Other Bank selected, user will need to enter the new Bank Name) then the approval process is Admin --> Manager --> HR
Once Admin approve, Admin will add the new Bank Name into LOV.
Both scenarios will auto trigger email notification to the approver once there is pending for Admin and Manager approval.
For scenario1, our email process package able to send out email notification to the manager.
But for scenario2, email notification not send to Admin. FYI, our Admin is a group of persons assigned to Admin group.
My doubt here is how to let this email notification able to send out to Admin group?
Hopefully anyone of oracle workflow expert could help me as soon as possible.
Thanks.

Hi Mike,
According to your post, my understanding is that you wanted to use workflow to send emails to the approvers when a task process completed in SharePoint Designer 2010.
First, when you add the “Start Approval Process” action to create the workflow in SharePoint Designer 2010, you can click on “these users” to set the task process participants and you can choose “One at
a time (serial)” or “All at once (parallel)” to set how the tasks will
be created.
Then, if you want to send an email to the approver when a single task process completed, you can click on “Approval” in the
“Start Approval Process” step to edit the task process and click on “Change the behavior of a single task” in the “Customization”
to add the “Send a Task Notification Email” action in “When a Task Completes” section as below:
And if you want to send emails to the all approvers when all tasks are completed, you can click on “Approval” in
the “Start Approval Process” step to edit the task process and click on “Change the behavior of the overall task process” in
the “Customization” to add the “Send an Email” action in “When the Task Process Completes” section as below:
If you want to use the approval workflow to update the content approval status, then you can add the “Set Workflow Variable” action to set “Variable: EnableContentApproval” to “Yes” after you add the “Start
Approval Process” action in the workflow, and it should be added above the step “Start Approval Process”.
Please refer to the link below to add the “Set Workflow Variable” step in the workflow:
http://social.msdn.microsoft.com/Forums/sharepoint/en-US/b5bebacf-4bb9-4e43-84d7-6eb2714f071d/is-there-an-option-to-set-content-approval-status-according-to-approval-process-workflow?forum=sharepointcustomizationprevious
Best Regards,
Victoria
Victoria Xia
TechNet Community Support

Variable to get instance failure error message in Email Notification

Hi All,
I send email notifications on insatnce failure of Scheduled reports by configuring notification option in CMC.
I would like to send the Error message for insatnce failure in the message content.
Is there any way to achieve this ?Any dynamic system variable like %SI_STARTTIME% available for this ?
I am looking for error message as we see when click status in Instance History of a report.
"Error Message: The date for the prompt 'Enter Issue Start Date:' is invalid. (WIS 10706) "
Thanks in Advance
Bilahari

Hi Bilahari,
It is not possible at present with the product as it stands out of the XI3.1 or BI4.0 to email the error message with the schedule email notification.
I would suggest that you log this requirement in the SAP Ideas Place:
Idea Place (https://ideas.sap.com) allows customers to log Enhancement request themselves without the need to contact Support and work more closely with Product Management.
Here your idea can be evaluated by other customers and voted upon, prior to our Product Group organization deciding on the idea as a possible enhancement.
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Error with the email Notification XPD Targeted Ideations

Hi Team,
We are working with xPD in Portal 7.0 SP 16, we have configured portal with xpd correctly, first in Development Environment and it work fine, the problem is when we did the same configuration in QA Environment, because we are having problems with the email notifications that are generated within the Targeted Ideations. If we test in QA, sometimes send the email to 1 person from 5 participants that are in the Corresponding Targeted ideation. searching the logs we found the following error:
We have checked both environments and the parameters of the configuration are the same and in Dev work OK.
com.sap.caf.km.ejb.svc.notifyqueue.NotifyQueueException: Cannot Process Notification Message
at com.sap.caf.km.ejb.svc.notifyqueue.NotifyQueueBean.onMessage(NotifyQueueBean.java:93)
at com.sap.caf.km.ejb.svc.notifyqueue.NotifyQueueBean0_0Extension._onMessage(NotifyQueueBean0_0Extension.java:159)
at com.sap.caf.km.ejb.svc.notifyqueue.NotifyQueueBean0_0Extension.run(NotifyQueueBean0_0Extension.java:39)
at java.security.AccessController.doPrivileged(AccessController.java:279)
at javax.security.auth.Subject.doAs(Subject.java:555)
at com.sap.caf.km.ejb.svc.notifyqueue.NotifyQueueBean0_0Extension.onMessage(NotifyQueueBean0_0Extension.java:141)
at com.sap.jms.client.session.Session.run(Session.java:619)
at com.sap.engine.services.ejb.message.RunnableObject.run(RunnableObject.java:49)
at com.sap.engine.core.thread.impl3.ActionObject.run(ActionObject.java:37)
at java.security.AccessController.doPrivileged(AccessController.java:219)
at com.sap.engine.core.thread.impl3.SingleThread.execute(SingleThread.java:102)
at com.sap.engine.core.thread.impl3.SingleThread.run(SingleThread.java:172)
Caused by: java.rmi.RemoteException: Service call exception; nested exception is:
java.net.SocketException: Socket closed
at com.sap.caf.km.proxies.svc.kmnotif.ComSapPortalPrtSoapKMNotificationSvcBindingStub.notify(ComSapPortalPrtSoapKMNotificationSvcBindingStub.java:100)
at com.sap.caf.km.ejb.svc.notifyqueue.NotifyQueueBean.onMessage(NotifyQueueBean.java:90)
... 11 more
Caused by: java.net.SocketException: Socket closed
at java.net.SocketInputStream.socketRead0(Native Method)
at java.net.SocketInputStream.read(SocketInputStream.java:153)
at java.io.BufferedInputStream.fill(BufferedInputStream.java:200)
at java.io.BufferedInputStream.read(BufferedInputStream.java:218)
at com.sap.engine.services.webservices.jaxm.soap.HTTPSocket.readLine(HTTPSocket.java:806)
at com.sap.engine.services.webservices.jaxm.soap.HTTPSocket.getInputStream(HTTPSocket.java:341)
at com.sap.engine.services.webservices.jaxm.soap.HTTPSocket.getResponseCode(HTTPSocket.java:250)
at com.sap.engine.services.webservices.jaxrpc.wsdl2java.soapbinding.HTTPTransport.getResponseCode(HTTPTransport.java:362)
at com.sap.engine.services.webservices.jaxrpc.wsdl2java.soapbinding.MimeHttpBinding.outputMessage(MimeHttpBinding.java:553)
at com.sap.engine.services.webservices.jaxrpc.wsdl2java.soapbinding.MimeHttpBinding.call(MimeHttpBinding.java:1464)
at com.sap.caf.km.proxies.svc.kmnotif.ComSapPortalPrtSoapKMNotificationSvcBindingStub.notify(ComSapPortalPrtSoapKMNotificationSvcBindingStub.java:90).
Could you help us to solve this issue.
Regards,

Hi,
this forum is related to cProjects and cFolders, not to xPD. The right forum for your question would probably be the xApp forum.
Regards,
Florian

Need to include invoice note in workflow email notification

Hi,
I need to include the notes entered by user in invoice notes tab while parking the invoice
when the workflow is triggered , workitem is created for the purchase personnel and the email notification for his workitem should contain the text written by the finance person in notes tab of the invoice while parking the document
I found out the table where the name of this text for the invoice is stored. Its STXH. The text name is invoice number and fiscal year
I created workflow element invoicetext and concatenated invoice number and fiscal year in it and passed it to the task of the workitem.
I put the following statement in the description of the workitem as per the entries in table STXH.
/: INCLUDE &INVOICENOTE& OBJECT RBKP ID 0001
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Hello Rita,
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Email notification using Oracle Job

Hi,
I am trying to setup a email notification job using Oracle 11gR2. Per online documnetation I have done the following setup, but the email notification job is failing. If you guys have any ideas, please assist.
Step 1:
BEGIN
DBMS_SCHEDULER.set_scheduler_attribute('email_server', 'oracle.kotaise.com:25');
DBMS_SCHEDULER.set_scheduler_attribute('email_sender', '[email protected]');
END;
Step2:
BEGIN
DBMS_SCHEDULER.create_job (
    job_name        => 'email_notification_job',
    job_type        => 'PLSQL_BLOCK',
    job_action      => 'BEGIN NULL; END;',
    start_date      => SYSTIMESTAMP,
    repeat_interval => 'freq=minutely; bysecond=0',
    enabled         => TRUE);
END;
Step 3:
BEGIN
DBMS_SCHEDULER.ADD_JOB_EMAIL_NOTIFICATION (
job_name   => 'email_notification_job',
recipients => '[email protected]',
sender     => '[email protected]',
subject    => 'Scheduler Job Notification-%job_owner%.%job_name%-%event_type%',
body       =>   '%event_type% occurred at %event_timestamp%. %error_message%',
events     => 'JOB_FAILED, JOB_BROKEN, JOB_DISABLED, JOB_SCH_LIM_REACHED');
END;
Step 4:
I have created the following job that executes a package which executes a package "test_package.pdata". This package is not created yet, becuase I wanted to see whether the email notification is working or not. As expected the "TEST_JOB" is failed becuase of missing package. But the email notification job "'email_notification_job'", which runs every minute, failed to send an email notification.
BEGIN
SYS.DBMS_SCHEDULER.CREATE_JOB
       job_name        => 'test_job'
      ,start_date      => SYSTIMESTAMP
      ,repeat_interval => 'freq=minutely; bysecond=0'
      ,end_date        => NULL
      ,job_class       => 'DEFAULT_JOB_CLASS'
      ,job_type        => 'PLSQL_BLOCK'
      ,job_action      => 'BEGIN test_package.pdata; END;'
      ,comments        => NULL
      ,enabled         => TRUE
end;
I have queried the DBA_SCHEDULER_NOTIFICATIONS table, and I see that the email notification job did not started.
JOB_NAME                                      RECIPIENT                     EVENT
EMAIL_NOTIFICATION_JOB      [email protected]      JOB_FAILED
EMAIL_NOTIFICATION_JOB      [email protected]      JOB_BROKEN
EMAIL_NOTIFICATION_JOB      [email protected]      JOB_SCH_LIM_REACHED
EMAIL_NOTIFICATION_JOB      [email protected]      JOB_DISABLED
Thanks

Hi,
The DBA_SCHEDULER_NOTIFICATIONS show the notification settings, not the notifications that were sent. To see that, run the follwoing query:
select queue,
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       enq_time,
       enq_user_id,
       deq_time,
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from sys.AQ$SCHEDULER$_EVENT_QTAB t;
Does it show anything for your job?

Unable to send Email Notification for Oracle Identity Manager 11g for users

Hi All,
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Hi
Do you just create the user in OIM and not anywhere else?
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Rick,
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Hi
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Error on Workflow email notification in oracle 11.5.10.2

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