Approval workflow - email notification

Question

Hi,
I was run out of idea how to complete my assigned job, need oracle expert to help on email notification workflow.
Currently I am working on workflow enhancement with oracle application E-Business Suite for our company.
My job is to add in new approval process to approve Bank Details transaction through AME.
For this Bank Details transaction, the existing approval process is will only route to HR.
Now my job is to add Admin & Manager approval, which mean once the transaction is submitted and the approval processes are as below:
Admin --> Manager --> HR
But this approval process will fall into 2 scenarios as below criteria.
Scenario1: If the selected Bank Name from List Of View (LOV) not "Other Bank" then the approval process is Manager --> HR
Scenario2: If the selected Bank Name from LOV is "Other Bank" (once Other Bank selected, user will need to enter the new Bank Name) then the approval process is Admin --> Manager --> HR
Once Admin approve, Admin will add the new Bank Name into LOV.
Both scenarios will auto trigger email notification to the approver once there is pending for Admin and Manager approval.
For scenario1, our email process package able to send out email notification to the manager.
But for scenario2, email notification not send to Admin. FYI, our Admin is a group of persons assigned to Admin group.
My doubt here is how to let this email notification able to send out to Admin group?
Hopefully anyone of oracle workflow expert could help me as soon as possible.
Thanks.

Answer 1

Hi Mike,
According to your post, my understanding is that you wanted to use workflow to send emails to the approvers when a task process completed in SharePoint Designer 2010.
First, when you add the “Start Approval Process” action to create the workflow in SharePoint Designer 2010, you can click on “these users” to set the task process participants and you can choose “One at
a time (serial)” or “All at once (parallel)” to set how the tasks will
be created.
Then, if you want to send an email to the approver when a single task process completed, you can click on “Approval” in the
“Start Approval Process” step to edit the task process and click on “Change the behavior of a single task” in the “Customization”
to add the “Send a Task Notification Email” action in “When a Task Completes” section as below:
And if you want to send emails to the all approvers when all tasks are completed, you can click on “Approval” in
the “Start Approval Process” step to edit the task process and click on “Change the behavior of the overall task process” in
the “Customization” to add the “Send an Email” action in “When the Task Process Completes” section as below:
If you want to use the approval workflow to update the content approval status, then you can add the “Set Workflow Variable” action to set “Variable: EnableContentApproval” to “Yes” after you add the “Start
Approval Process” action in the workflow, and it should be added above the step “Start Approval Process”.
Please refer to the link below to add the “Set Workflow Variable” step in the workflow:
http://social.msdn.microsoft.com/Forums/sharepoint/en-US/b5bebacf-4bb9-4e43-84d7-6eb2714f071d/is-there-an-option-to-set-content-approval-status-according-to-approval-process-workflow?forum=sharepointcustomizationprevious
Best Regards,
Victoria
Victoria Xia
TechNet Community Support