Disabling workflow email notifications

Hi gurus,
One of my users is no longer approving timesheets. therefore, he would like that he stops getting emails from Workflow for him to approve timesheets. The workitems are all blank which is odd.
Any ideas to help in stopping the emails from being sent to the affected user?
Thanks in advance.

Rick,
The user has been relocated from place to another, thus, he no longer needs to approve times. But he doesn't want to receive notifications such as
Subject: Approve Time Records / User
They're blank because there are there's no description in the email.
Arghadip
How do I go about to eliminate the user from the agent list? I used SWDP but I couldn't go any further.

Similar Messages

Error on Workflow email notification in oracle 11.5.10.2

Anyone seen similiar error on Workflow email notification in oracle 11.5.10.2
UNEXPECTED:[fnd.wf.bes.server.SystemLoader.getLocalSystem]:Caching disabled due to JTF exception: oracle.apps.jtf.base.resources.FrameworkException: CacheComponent not registered (KEY=FND_BES_SYSTEM_CACHE) (APP=FND)
UNEXPECTED:[fnd.wf.bes.server.AgentLoader.getAgent]:Caching disabled due to JTF exception: oracle.apps.jtf.base.resources.FrameworkException: CacheComponent not registered (KEY=FND_BES_AGENT_CACHE) (APP=FND)

I do not see any similar issues reported in MOS website that could be relevant to Workflow.
Can you find any errors in the database log file?
Please run the diagnostics scripts in these docs and see if it helps.
Troubleshooting Oracle Workflow in Applications 11i [ID 262011.1]
11i: Oracle Workflow Cartridge (WF): Workflow Java Mailer Diagnostic Test [VIDEO] [ID 1148948.1]
11i: Oracle Workflow Cartridge (WF): Workflow Health Check Diagnostic Test [VIDEO] [ID 1148953.1]
11i : Oracle Workflow Cartridge Workflow Java Mailer Setup Test [ID 274764.1]
If the diagnostics scripts did not help then I would suggest you log a SR.
Thanks,
Hussein

EPM Workflow Email Notifications

I have inherited an EPM implementation that has EPM Workflow Email Notifications. The email text is not very informative and I want to customize this text to something more meaningful. I have been told this cannot be done, but find this very hard to believe.
Does anyone know if this can be done? Many thanks, in advance.

Hi,
I am assuming these email notifications are sent when the project moves between workflow stages, approval etc.? The short answer is: yes, the text of the email notifications can be updated. However, it depends on how your workflows have been built, which
tools have been used (e.g. SharePoint Designer, Visual Studio, 3rd party tool etc.) and the project server version - 2010/2013.
If you are using project server 2013, check if the workflows have been built using SharePoint Designed (open the PWA in SharePoint designer and check the site workflows)
Hope this helps
Paul

Is there a way to customize the MDM Workflow email notification content?

I am looking for a way to customize the MDM Workflow email / notification content. For example, I might want to put the Supplier ID(s) of the impacted supplier records (be it Update, Insert & Delete) into the email body or put an URL into the email body.
Can MDM Workflow do this?
Is there any workaround?
Thanks

Hi,
What you can do is add a boolean field to the repository, for instance "Send Mail". You can use an assignment in the Workflows to set this field to true. Next, define an updatelistener and pick up the change to this field. If the value is "true", send out an email. Afterwards, let the listener change the value back to "false".
Good luck,
Gerwin

Can we send attachments in workflow email notifications ?

Hi All,
I have a requirement where attachment needs to be added in the workflow email notification. Can we do that in SAP ?
If you know any pointers then please reply.
Thanks & Regards.
Raman Khurana.

Hi raman,
Please check
Attachments in Workflow.
Thanks,
sahiba

Help needed in Workflow Email Notification

Hi,
I am new to workflow. I am creating a notification process in Oracle Apps 11i to send an email notification to users who registered for some training. Now how can I send an email notification to each user as the list of users can be huge i.e. > 200 . Do I need to loop through and send a notification to each user one by one or is there a way to achieve this by just sending one notification to all the users and if I send one notification to all the users how can I make sure when a user gets an email he/she don't see other users email addresses.
Any help is appreciated.
Thanks

Thanks can you please tell me what will be the datatype of l_user_list.
It's a VARCHAR2 list of users, separated by a space or comma.
Now before creating AdHocUser do I need to check in WF_USERS table if the user with the same email address is already there then don't create that user and just add it to a l_user_list.
Yes - you will need to have a user record first before you can add them to the role.
If adding user to l_user_list how to make sure I am adding the right user to send notification to as there may be some other user with same name but different email that I don't want to send notification to. I only want to create a AdHocUser only if name and email address both are not already in the WF_USERS. e.g. lets say if there is a user John Doe with email [email protected] who previously attended some training. Now comes another user John Doe with email id [email protected] and is attending the current training. How do I make sure notification only goes [email protected] as he registered for this training not to [email protected] who previously attended some other training.
How do you identify which user has registered for training - you could check email address, or use the Apps user name which is unique. Whatever you are using to determine who is registering, you will need to determine what the link is back to the user record in WF_USERS.
Now as this procedure runs every 24 hrs then everytime it runs do I need to create a new AdHocRole and what should I name it as it can't be hardcoded. As I only want to send an email to the users registered in the current training how do I make sure notification does not go to some other user with the same name with different email who is not registered in the current training.
If the job runs once every 24 hours, then you could use the same role each time, and clear out the users in the role before repopulating them. If not, when you create the new role (which is what I would do) every time the job runs, then store the name of the role in an item attribute, and then reference that in the notification so that the new role is notified each time. Don't forget to set an expiration date for your ad-hoc roles, though, and run a purge job periodically to get rid of the old roles that are no longer required.
Also wf_directory.CreateAdHocUser and create a user list should be in a loop and create an adhoc role and notification will be outside the loop.
What are drawbacks of if in a loop I just create a AdHocUser and then send notification one by one to each user rather than creating a role and in the end send one notification. Basically if there are 200 hundred users loop runs 200 times and each time notification goes.
If you notify each individual user, then you will have a large number of notifications that are being sent - extra records in the WF_NOTIFICATIONS table, extra records on the queue which the mailer uses etc. etc. If you notify a role, then there is only one record to process.
If it were me, I would build an ad-hoc role each time, and populate that role with the correct users, and notify the role. I would NOT be sending 200 separate notifications when one would suffice.
HTH,
Matt

Oracle Workflow Email Notifications

Hi,
I have created a custom workflow and role(using user management). The notification_preference for this role is defaulting to QUERY. From what I have understood is that when the notification_preference is set to 'QUERY' the users in the role receive email notifications based on their preference(MAILHTML). However, no emails are being sent.
I updated the notification_preference to 'MAILHTML' in the wf_local_roles and the notifications started pouring in. Why aren't there email notifications being sent when notification_preference is 'QUERY'. Is there a UI way to update this role preference?
Regards,
Dheeraj

QUERY is actually used not to receive mails, the notifications are only available on the application notification list for the user:
From the documentation:
Do not send me mail (QUERY) - The notification mailers do not send you e-mail notifications. Instead you must query and respond to your notifications from the Worklist web page.
The preference is updateable for end users via the preferences link on the home page (if not displayed, enable it via personalization).
As you mention this being a custom role, I don't know if the preference could be set via the user management responsibility, though.

Approval workflow - email notification

Hi,
I was run out of idea how to complete my assigned job, need oracle expert to help on email notification workflow.
Currently I am working on workflow enhancement with oracle application E-Business Suite for our company.
My job is to add in new approval process to approve Bank Details transaction through AME.
For this Bank Details transaction, the existing approval process is will only route to HR.
Now my job is to add Admin & Manager approval, which mean once the transaction is submitted and the approval processes are as below:
Admin --> Manager --> HR
But this approval process will fall into 2 scenarios as below criteria.
Scenario1: If the selected Bank Name from List Of View (LOV) not "Other Bank" then the approval process is Manager --> HR
Scenario2: If the selected Bank Name from LOV is "Other Bank" (once Other Bank selected, user will need to enter the new Bank Name) then the approval process is Admin --> Manager --> HR
Once Admin approve, Admin will add the new Bank Name into LOV.
Both scenarios will auto trigger email notification to the approver once there is pending for Admin and Manager approval.
For scenario1, our email process package able to send out email notification to the manager.
But for scenario2, email notification not send to Admin. FYI, our Admin is a group of persons assigned to Admin group.
My doubt here is how to let this email notification able to send out to Admin group?
Hopefully anyone of oracle workflow expert could help me as soon as possible.
Thanks.

Hi Mike,
According to your post, my understanding is that you wanted to use workflow to send emails to the approvers when a task process completed in SharePoint Designer 2010.
First, when you add the “Start Approval Process” action to create the workflow in SharePoint Designer 2010, you can click on “these users” to set the task process participants and you can choose “One at
a time (serial)” or “All at once (parallel)” to set how the tasks will
be created.
Then, if you want to send an email to the approver when a single task process completed, you can click on “Approval” in the
“Start Approval Process” step to edit the task process and click on “Change the behavior of a single task” in the “Customization”
to add the “Send a Task Notification Email” action in “When a Task Completes” section as below:
And if you want to send emails to the all approvers when all tasks are completed, you can click on “Approval” in
the “Start Approval Process” step to edit the task process and click on “Change the behavior of the overall task process” in
the “Customization” to add the “Send an Email” action in “When the Task Process Completes” section as below:
If you want to use the approval workflow to update the content approval status, then you can add the “Set Workflow Variable” action to set “Variable: EnableContentApproval” to “Yes” after you add the “Start
Approval Process” action in the workflow, and it should be added above the step “Start Approval Process”.
Please refer to the link below to add the “Set Workflow Variable” step in the workflow:
http://social.msdn.microsoft.com/Forums/sharepoint/en-US/b5bebacf-4bb9-4e43-84d7-6eb2714f071d/is-there-an-option-to-set-content-approval-status-according-to-approval-process-workflow?forum=sharepointcustomizationprevious
Best Regards,
Victoria
Victoria Xia
TechNet Community Support

Need to include invoice note in workflow email notification

Hi,
I need to include the notes entered by user in invoice notes tab while parking the invoice
when the workflow is triggered , workitem is created for the purchase personnel and the email notification for his workitem should contain the text written by the finance person in notes tab of the invoice while parking the document
I found out the table where the name of this text for the invoice is stored. Its STXH. The text name is invoice number and fiscal year
I created workflow element invoicetext and concatenated invoice number and fiscal year in it and passed it to the task of the workitem.
I put the following statement in the description of the workitem as per the entries in table STXH.
/: INCLUDE &INVOICENOTE& OBJECT RBKP ID 0001
but the text is not showingup in the description of the task when the workflow is instantiated. I also checked the funcion module READ_TEXT, all parameters are correct.
Could you please advice me what could be the problem ?
thanks
R

Hello Rita,
Prior to the Mail step, use an activity step in workflow by calling a method.. in that method use READ_TEXT and get the required value into a container element and pass it back to Workflow, then you will be able to use INCLUDE to add that container element to your body of the mail.
Try the above process and if not we can look for other options.
Thanks,
Sudhir.

Disable workflow emails

Hi
How can i disable sending notifications thru emails.I want only users to be notified when they login to the system.I disabled the notification mailer component but if i enable it it will send the pending mails from the que.Shall i clear that que or somewhere in the application i mention dont send emails ?.I tried to update the workflow tables to set the email to null but not able to update the base table.How to fix it
rgds
rajesh

Hi,
Here is how you can change the global pref from backend:
Changing Global preferences for notification style
=====================================================
select PREFERENCE_VALUE from FND_USER_PREFERENCES
where USER_NAME='-WF_DEFAULT-'
and MODULE_NAME='WF'
and PREFERENCE_NAME='MAILTYPE' ;
Update FND_USER_PREFERENCES
set PREFERENCE_VALUE = 'MAILATTH'
where USER_NAME='-WF_DEFAULT-'
and MODULE_NAME='WF'
and PREFERENCE_NAME='MAILTYPE' ;
Different PREFERENCE_VALUES to select from
====================================
MAILATTH == Plain text with HTML attachment
MAILTEXT == Plain Text
SUMMARY == Plain text Summary email
MAILHTML == HTML Mail with attachments
MAILHTM2 == HTML Mail
SUMHTML == HTML Summary email
Thanks
Sundeep
http://troubleshootingappsdba.blogspot.com

Send workflow/ email notifications after changing email from log etc.

Hi All,
In our production system there was wrong email id in IT105 and so Work flow notification was sent to wrong email. Is there any way where I can change the email ID in the WF log and resend the workflow notification to the right emaployee from backend. Appreciate your time.
Thanks.

Hi
You cannot change the mail id from the log once the workflow is completed. You have come from the 1st. From SOST you cannot change the email id and resend it.
Regards
vijay

Workflow Email Notification with blank subject header

Hi Gurus,
I am not a workflow expert but I am looking into a situation where some PO upon sending for PO release approval, there is subject header but for certain country, there isn't any header.
Please advice where to check.
Thanks in advance for your help.

Hello,
First check (in SWEL) which events are created when a sales order is created.
From this you can deduce the BOR object.
See if the business partner's contact person email is an attribute of the object; if not then you will have to add an attribute that deduces the email via an ABAP program or function module.
This attribute should be added to a delegated subtype of the BOR object.
Then you can use the new attribute of the BOR object in the workflow to send him a message.
Try it.
regards
Rick Bakker
Hanabi Technology

Human Workflow email notification to a distribution list when assigned to an approval group

Hi All,
is there a way to send the notification email to an email distribution list when a task is assigned to an approval group instead of sending individuals emails to each member?
As of now HW config is sending individual emails to each member of the approval group when the task is assigned to that approval group, for some approval groups (not all) they want the notification emails be sent to a distribution list, also we are using the actionable emails - so far it's working fine - the only thing is that the recipient of the actionable emails should be a dist list, is this even possible?
thanks in advance

Hi,
From your description, some users that are not the dynamic distribution group members receive the messages that are sent to the dynamic distribution groups. If I have misunderstood your concern, please let me know.
In your case, I recommend you use the following cmdlets to verify the members of this dynamic distribution group at first.
$MarketingGroup = Get-DynamicDistributionGroup "Marketing Group"
Get-Recipient -RecipientPreviewFilter $MarketingGroup.RecipientFilter -OrganizationalUnit $MarketingGroup.OrganizationalUnit
Hope it helps.
Best regards,
Amy Wang
TechNet Community Support
Hi Amy,
Correct, some users that should and are filtered out from the DDL are receiving the emails.
I set the variable and ran the command you provided and got consistent results to the "filter preview" in EMC, the particular user that is filtered out in both membership preview method is still receiving these emails!
Ash

Extended workflow email notifications

Hi Workflow Gurus,
I am new to Extended Workflow notifications in 6.40. Previous project I had used RSWUWFML2 program to send a SAP GUI short cuts to Inbox. But with 6.40 onwards, I learnt that URL link can be generated using SWNCONFIG config.
I have few questions related with SWNCONFIG configuration.
a. Do EP system needed for configuring SWNCONFIG or any portal needed for above configuration
b. Help needed in configuration steps for extended notification
c. Is UWL need to be configured above scenario, if so how to configure UWL
Thanks in advance
Venkat

Well, there are two issues here
1) Using UWL
2) Using extended notifications
Unfortunately there is no notification solution for UWL, but this issue has been discussed in the forum before, so search for previously answered questions. If you are going to use UWL you may want to implement something along the lines of what Mike Pokraka suggested in response to Notification e-mail across systems and technologies?.
Good luck.

Test an Oracle Event Alert in a Dev instance - email notification disabled

Hi All,
My client is on Oracle 11.5.10.2 and I have a requirement to develop an Event Alert. Problem is, in our development instance, client has disabled the email notification functionality, so I am really not able to check if the alert is sent/received and the format of the alert being sent. I checked the trigger on the table on which the event alert is created and confirmed that the trigger is created and also confirmed that on updating on the table from the form - a concurrent program '<table_name> (Check Event Alert)' is getting called by passing the table name and the ROWID of the row that got updated. Now, is there anyway I can check if the alert is working correctly?
Please let me know.
thanks.

Vasu,
The reason that the email notification is disabled is, the dev instance is a copy of prod and there are a bunch of notifications being sent to multilple people in PROD, so enabling email notification in DEV would create problems as it would sent notifications to people which is not intended.The work around would be little tricky but if you think you can give a try.
Step 1. Disable all the workflow related email notifications
[How to Disable all Workflow related Email Notifications Except for the Ones Sent from Oracle Alerts?|https://metalink2.oracle.com/metalink/plsql/ml2_documents.showDocument?p_database_id=NOT&p_id=463777.1]
Step 2. Disable all the alerts
Step 3. Test your Alert
Thanks,
Anchorage :)

Disabling workflow email notifications

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