ERROR ORA-12514: TNS: unable to start extract process

Hi Experts,
I have installed Oracle Golden Gate in the below environment.But unable to start extract process
Primary site (source): This is production DB and up and running.
RAC 2 nodes
Oracle RAC 11.2.0.1.0
ASM
Oracle GoldenGate 11g Release 1 (11.1.1.0.0)
Enterprise Linux Server release 5.5 (Carthage)
Processor Type x64
OS 64 bit
target Site (destination):
Standalone single server - Non RAC
Oracle version 11.2.0.1.0
ASM
Oracle GoldenGate 11g Release 1 (11.1.1.0.0)
Enterprise Linux Server release 5.5 (Carthage)
Processor Type x64
OS 64 bit
Getting below error in logs while starting extract process:
RECOVERY: reset to initial or altered checkpoint.
2012-08-05 10:34:10 ERROR   OGG-00868 Oracle GoldenGate Capture for Oracle, aaa.prm: Attaching to
ASM server asm: (12514) ORA-12514: TNS:listener does not currently know of service requested in connect
descriptor.
2012-08-05 10:34:10 ERROR   OGG-01668 Oracle GoldenGate Capture for Oracle, aaa.prm: PROCESS
ABENDING.[oracle@ ggate]$
Getting below error while connecting with asm instance directly:
[oracle@ admin]$ sqlplus sys@asm as sysasm
SQL*Plus: Release 11.2.0.1.0 Production on Sun Aug 5 11:16:11 2012
Copyright (c) 1982, 2009, Oracle. All rights reserved.
Enter password:
ERROR:
ORA-12514: TNS:listener does not currently know of service requested in connect
descriptor
[oracle@ ~]$ tnsping asm TNS Ping Utility for Linux: Version 11.2.0.1.0 - Production on 05-AUG-2012 11:55
:42
Copyright (c) 1997, 2009, Oracle. All rights reserved.
Used parameter files:
Used TNSNAMES adapter to resolve the alias
Attempting to contact (DESCRIPTION = (ADDRESS = (PROTOCOL = TCP)(HOST = xxx-
scan)(PORT = 1521)) (CONNECT_DATA = (SERVER = DEDICATED) (SERVICE_NAME = ASM) (I
NSTANCE_NAME = +ASM1)))
OK (0 msec) Any help Please ?
Regards
LazyDBA
Edited by: LazyDBA11g on Aug 5, 2012 12:14 AM
Edited by: LazyDBA11g on Aug 5, 2012 11:25 PM
Edited by: LazyDBA11g on Aug 12, 2012 4:36 AM

Hello JK,
Thanks a lot for specific response.
SQL> select INST_ID, NAME, VALUE from gv$parameter where name like '%_listener%';
INST_ID NAME VALUE
1 local_listener (DESCRIPTION=(ADDRESS_LIST=(AD
DRESS=(PROTOCOL=TCP)(HOST=xxx_
data1-vip)(PORT=1521))))
1 remote_listener xxxdata-scan:1521
2 local_listener (DESCRIPTION=(ADDRESS_LIST=(AD
DRESS=(PROTOCOL=TCP)(HOST=xxx_
data2-vip)(PORT=1521))))
2 remote_listener xxxdata-scan:1521
If I add REMOTE_LISTENER pointing to SCAN ip address, Does it require DB bounce ? (Its production DB)
Regards,
LazyDBA
Edited by: LazyDBA11g on Aug 10, 2012 12:01 PM
Edited by: LazyDBA11g on Aug 12, 2012 4:48 AM

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Hello All,
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NLS_CHARACTERSET = "WE8ISO8859P1"
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AMSII

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[oracle@VMCentOS /]$ chkconfig
NetworkManager     0:off    1:off    2:on    3:on    4:on    5:on    6:off
abrt-ccpp          0:off    1:off    2:off    3:on    4:off    5:on    6:off
abrtd              0:off    1:off    2:off    3:on    4:off    5:on    6:off
acpid              0:off    1:off    2:on    3:on    4:on    5:on    6:off
atd                0:off    1:off    2:off    3:on    4:on    5:on    6:off
auditd             0:off    1:off    2:on    3:on    4:on    5:on    6:off
blk-availability    0:off    1:on    2:on    3:on    4:on    5:on    6:off
bluetooth          0:off    1:off    2:off    3:on    4:on    5:on    6:off
cpuspeed           0:off    1:on    2:on    3:on    4:on    5:on    6:off
crond              0:off    1:off    2:on    3:on    4:on    5:on    6:off
cups               0:off    1:off    2:on    3:on    4:on    5:on    6:off
dnsmasq            0:off    1:off    2:off    3:off    4:off    5:off    6:off
firstboot          0:off    1:off    2:off    3:on    4:off    5:on    6:off
haldaemon          0:off    1:off    2:off    3:on    4:on    5:on    6:off
htcacheclean       0:off    1:off    2:off    3:off    4:off    5:off    6:off
httpd              0:off    1:off    2:off    3:off    4:off    5:off    6:off
ip6tables          0:off    1:off    2:on    3:on    4:on    5:on    6:off
iptables           0:off    1:off    2:on    3:on    4:on    5:on    6:off
irqbalance         0:off    1:off    2:off    3:on    4:on    5:on    6:off
jexec              0:off    1:on    2:on    3:on    4:on    5:on    6:off
kdump              0:off    1:off    2:off    3:on    4:on    5:on    6:off
lvm2-monitor       0:off    1:on    2:on    3:on    4:on    5:on    6:off
mdmonitor          0:off    1:off    2:on    3:on    4:on    5:on    6:off
messagebus         0:off    1:off    2:on    3:on    4:on    5:on    6:off
netconsole         0:off    1:off    2:off    3:off    4:off    5:off    6:off
netfs              0:off    1:off    2:off    3:on    4:on    5:on    6:off
network            0:off    1:off    2:on    3:on    4:on    5:on    6:off
ntpd               0:off    1:off    2:off    3:off    4:off    5:off    6:off
ntpdate            0:off    1:off    2:off    3:off    4:off    5:off    6:off
portreserve        0:off    1:off    2:on    3:on    4:on    5:on    6:off
postfix            0:off    1:off    2:on    3:on    4:on    5:on    6:off
psacct             0:off    1:off    2:off    3:off    4:off    5:off    6:off
quota_nld          0:off    1:off    2:off    3:off    4:off    5:off    6:off
rdisc              0:off    1:off    2:off    3:off    4:off    5:off    6:off
restorecond        0:off    1:off    2:off    3:off    4:off    5:off    6:off
rngd               0:off    1:off    2:off    3:off    4:off    5:off    6:off
rsyslog            0:off    1:off    2:on    3:on    4:on    5:on    6:off
saslauthd          0:off    1:off    2:off    3:off    4:off    5:off    6:off
smartd             0:off    1:off    2:off    3:off    4:off    5:off    6:off
snmpd              0:off    1:off    2:off    3:off    4:off    5:off    6:off
snmptrapd          0:off    1:off    2:off    3:off    4:off    5:off    6:off
spice-vdagentd     0:off    1:off    2:off    3:off    4:off    5:on    6:off
sshd               0:off    1:off    2:on    3:on    4:on    5:on    6:off
sysstat            0:off    1:on    2:on    3:on    4:on    5:on    6:off
udev-post          0:off    1:on    2:on    3:on    4:on    5:on    6:off
vmware-tools       0:off    1:off    2:on    3:on    4:on    5:on    6:off
vmware-tools-thinprint    0:off    1:off    2:on    3:on    4:on    5:on    6:off
wdaemon            0:off    1:off    2:off    3:off    4:off    5:off    6:off
winbind            0:off    1:off    2:off    3:off    4:off    5:off    6:off
wpa_supplicant     0:off    1:off    2:off    3:off    4:off    5:off    6:off
[oracle@VMCentOS /]$
Moreover in /etc/sysconfig there isn't any file oracle-xe!!!
At this point, I suspect that something in the installation I mistook.

ERROR ORA-12514: TNS: unable to start extract process

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