Error restoring new ipad
I have a new iPad and when trying to restore from my iCloud account I get an error message "cannot restore because there is a problem with the backup data" I have tried new and old backups. Don't know what to try next? Any help welcome. Thanks
iPad: Basic troubleshooting
http://support.apple.com/kb/TS3274
Update and restore alert messages on iPhone, iPad, and iPod touch
http://www.buybuyla.com/tech/view/012953a0d412000e.shtml
iOS: Resolving update and restore alert messages
http://support.apple.com/kb/TS1275
From above link.
Error 3014
This error occurs when iTunes is unable to reach gs.apple.com in a timely fashion. Follow the steps below in Unable to contact the iOS software update server gs.apple.com.
Unable to contact the iOS software update server gs.apple.com
Error 1004, 1013, 1638, 3014, 3194: These errors may be the result of the connection to gs.apple.com being redirected or blocked. Follow these steps to resolve these errors:
1. Install the latest version of iTunes.
2. Check security software. Ensure that communication to gs.apple.com is allowed. Follow this article for assistance with security software. iTunes for Windows: Troubleshooting security software issues.
3. Check the hosts file. The restore will fail if there is an active entry to redirect gs.apple.com. Follow iTunes: Advanced iTunes Store troubleshooting to edit the hosts file or revert to a default hosts file. See section "Blocked by configuration: (Mac OS X/Windows) > Rebuild network information".
4. Try to restore from another known-good computer and network.
5. If the errors persist on another computer, the device may need service.
iPad: Unable to update or restore
http://support.apple.com/kb/ht4097
Cheers, Tom
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Unable to update or restore new iPad Mini 2. Get error 3014 on two different Macs.
Unable to update or restore new iPad Mini 2. Get error 3014 on two different Macs. This is a new out of the box iPad Mini 2. Am on a managed network, but have not had this problem previously.
First thing to do is make sure you have the latest version of iTunes on your computer.
This Apple support page will provide more information:
Error 3194, Error 17, or "This device isn't eligible for the requested build" - Apple Support -
Restore new iPad Mini from iPad 1 backup. Ican update new apps from Apple store but most of my apps have been showing the Waiting status for over 12 hours. Store shows them as installed. What gives?
If the downloads are stalled or "waiting" - try these suggestions.
Reboot the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons.
Make sure that you do not have a stalled download in iTunes - a song or podcast .... if you have a download in there that did not finish, complete that one first. Only one thing can download at a time on the iPad so that could be what is causing the problem.
If that doesn't work - sign out of your account, restart the iPad and then sign in again.
Settings>iTunes & App Store>Apple ID. Tap your ID and sign out. Restart the iPad by holding down on the sleep button until the red slider appears and then slide to shut off. To power up hold the sleep button until the Apple logo appears and let go of the button.
Go back to Settings>iTunes & App Store>Sign in and then try to update again. Tap one waiting icon only if necessary to start the download stream.
You can also try deleting the waiting icons - tap and hold down on an icon until it wiggles - the tap the X on the icon to delete it. Then try to download again.
You can try resetting all settings. Settings>General>Reset>Reset All Settings. You will have to enter all of your app preferences and device settings again.
If all else fails, download the updates or the apps in iTunes on your computer and then sync the content to your iPad. -
Restore new ipad air from iPad 2 backup
I backed up my ipad 2 to iTunes by USB cable with no problem a month ago. I bought a new iPad Air and want to restore it from the old iPad backup. When I connect the new Air by USB to my iMac (late 2012), running 10.8.5, with iTunes open, no device shows up, and a window says that iTunes cannot connect to the device "Peggy's iPad" because the device timed out. The operating system and iTunes version are the same as when I made the backup from my old iPad. What happened?
If you don't have teh most current version of iTunes, you probably will not be able to sync the iPad Air.
Also, from the error message you give, it sounds to me like it's trying to sync via wifi and not via the cable, is this how your iTunes is configured for the new iPad Air? I have no issues syncing my iPad Air to a MacBook Pro running Mavericks (OS X v10.9) using the USB cable, although I did intentionally set mine up as a new device rather than as a restore of my iPad 2 backup... -
The new Ipad doesn't have IOS 7.0.3 how do I update without it being restored or setup yet?
Start out with as new and then update to iOS 7.0.6 the current iOS level.
Then do a restore from iCloud using the following procedure:
https://support.apple.com/kb/ph12521 -
Restoring new iPad to last sync with old iPad
I just replaced my iPad due to battery issue. When I connect to iTunes to restore using backup it states the software is to old on the new one (guess it does not have 4.2). It suggests I start as a new install, upgrade software then go back and restore to old...my question is does it matter what I name the new one and can I delete it later after restoring to the name of my old iPad or does it matter? Thanks.
I would give the new iPad a different name for the time being before your finally restore from the backup of the old iPad to avoid possible problems (I doubt you have to do that but I would not take the chance) . After you restore you can just click on the name of the iPad in the left-hand side of iTunes under Devices and change the name like you would a file name.
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I'm selling my iPad 3 today and want to get the new iPad 5 as soon as it releases. Before I sell my iPad 3 I'm going to backup the device and then erase all content and settings from the device. Will this also delete my iPad backup from my iCloud account? I plan on restoring my iPad 5 from my iPad 3 iCloud backup. Will this work? Thanks for any help!
Transferring from old to new (iPad 5???)
http://support.apple.com/kb/HT2109 -
Restored new iPad from iPhone, but apps' settings didn't transfer
I just got a new iPad. I chose to restore it from my iPhone backup when iTunes asked. All of the apps made their way over, but I was surprised to see that the settings, such as login info (username/password, email account settings, etc.) didn't make it for any of the apps. Is that normal? Do I really have to set up all the apps by hand (including email accounts) - there's no way to have all the settings and preferences get copied over as well?
MikeI am also assuming you bought a brand new out of the box iPad and it is
running iOS 4.2. which I should have asked from the get go but moving on ....
yep - brand new iPad, running the latest iOS.
From the reading I've done, I find it odd that the devices tab shows 3
different iPad backups in iTunes. The article states...
+iTunes keeps only one backup created during the sync process for each device.
yes! I saw this too - it's very weird. I could make a screengrab of what I see - there are definitely more than one iPad backup (but only one iPhone backup) listed.
The fact that you recent backup occurred so quickly indicates that the
information wasn't restored to the iPad. Did iTunes ask for the password? If
not then it wouldn't have transferred the info from your phone when you "
restored and that's why it's telling you the operation could not be completed
would be my assumption.
it did ask for the password (which it also had in the keychain, so it was automatically filled in). It did a second phase after the first quick "restoring" where it took a while to copy the apps - so I know it did copy all the apps (I see them on the iPad), just not the settings...
Here are some articles that may be relevant in one way or another. Forgive me
if I am repeating information.
thanks; I did read all this, but everything states that the settings should come along when I restore
I'm sort of at a loss now unless you delete the encrypted backup, unencrypt the
phone and backup again, restore the iPad as a new device and then backup and
live with having to enter all of the passwords.
yeah, I can do that. I will also try creating a new account on my Mac (with an empty iTunes), connect and back up the phone to an encrypted backup, and try restoring that to an iPad (maybe my existing backup on the iTunes account is somehow incomplete since it used to be unencrypted).
I really thought this would be a relative no brainer but it might make sense to
speak to someone with more brains than me (that shouldn't be too tough) like
Apple Support. http://www.apple.com/support/contact/
yeah, everything I read on-line makes it seem like this should be easy. I'll call them tonight when I'm home in front of the Mac and the iPad...
thanks!
Mike -
Apple Configurator not restoring new iPad 2 with backup
I've been using Apple Configurator to restore new, out-of-the-box iPads with a back up image in order to skip the registration process and bind them to Profile Manager. Now that iPads are coming with OS 6, it seems that it's causeing the iPads to fail restore and I have to set the iOS setting to Latest (used to be "No Change").
I've remade back ups, updated to Apple Configurator 1.2.1, and taken out the profiles, but it seems that no matter what I do I can't restore an iPad 2 with just a backup without installing the latest iOS. It takes 4-5 times longer for each iPad and really slows down my deployment.
Thanks for any advice you can give me.What if you get the "iPhone couldn't restore due to corruption"? That might be because of a difference in the iOS or simple because the previous backup process wasn't fully successful. Then I might recommend you to take a look at the iPhone Backup Extractor. Also I would love to see you picking up such a subject, how we can deal with corrupt backups. Cheers!
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How to restore new ipad air from old ipad backup using itunes.
I'm trying to get all of the content from an old iPad onto new iPad air. I backed up the old iPad on iTunes, and when I plug in the new iPad air, it prompted that I must first update the software in order to back it up. I updated the software, but now I'm not sure how to get the old iPad backup onto the new iPad because it isn't seeing the new iPad as brand new anymore. How to I transfer the old stuff onto the new one after updating the software? I'm using iTunes for Windows.
Hey jh232808,
Thanks for the question. If I understand correctly, you want to restore a backup to a new iOS device. I would recommend that you read this article, it may be able to help the issue.
Back up and restore your iPhone, iPad, or iPod touch using iCloud or iTunes - Apple Support
Restore using iTunes
Use these steps if you have a new iOS device, or you need to to restore after a factory reset:
Connect your device to the computer that has your backup.
Install the latest version of iTunes.
Choose File > Devices > Restore from Back up.
You won't be able to install a backup that uses a later version of iOS than the device you're trying to install it on. Find out why.
Thanks for using Apple Support Communities.
Have a good one,
Mario -
Restoring new iPad 2 from iPhone backup?
Can I easily make my iPad 2 have same folder structure as my iPhone 4? I just got iPad 2 and tried to "Restore from Backup" from my iPhone 4, however, the folder structure was completely lost. Apps are on iPad, but not organized into my folders like my iPhone 4. Also, my links to websites that were on my Home Screens are also missing completely. It seems tedious to have to manually re-create everything I have done on my iPhone. Also, are there any disadvantages of restoring from the Backup of an iPhone? Have I messed up somethin
What if you get the "iPhone couldn't restore due to corruption"? That might be because of a difference in the iOS or simple because the previous backup process wasn't fully successful. Then I might recommend you to take a look at the iPhone Backup Extractor. Also I would love to see you picking up such a subject, how we can deal with corrupt backups. Cheers!
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I tried restoring my ipad 2 and when its trying to extract the new software this pop up appears on the screen and says ERROR: cannot update software or something. My ipad still doesnt return to the home screen. It's still stuck on the apple logo. I only had this for a year. Is it broken?
If your ipad had no problems before, then it is your computer then may fail you. Try to restart computer and ipad.Try to disable antiviruses. If that happens again and you have apple store close by you can set up appointment, or try another computer.
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I was trying to installed new ios update and suddenly my WIFI connection got desconnect. now I am trying to restore my Ipad2 but getting error saying "the Ipad could not restored, An unknown error accured (3194)". so please help me out to resolve the same.
When I restart my iPad the connect to iTunes comes up and stays on until it shuts down again, I have read a report from Apple support suggesting I reinstall iTunes so I might try that again and also your suggestion which i shall also try, but thanks again - rg1547
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Tried restoring my new ipad. ipad could not be restored. error 1611. What now
I just had the same problem but managed to restore by:
- Download latest version of iTunes.
- Right- mousebutton on the iTunes-icon and choose "administrator"
- Use usb for ipad (docking).
- Use usb directly into pc, mac. Don't use from screen.
- When iTunes is "preparing iPad for restore" and the apple-symbol appears (that was the moment my iPad stopped to continue the restore), then push the rest and start button once at the same time. My iPad started to restore.
Good luck! -
After iPad ios 5 upgrade on Win7 64bit pc (x386 iTunes), iTunes gave me error "iTunes was interrupted while restoring, restore again now?" I try to restore but iTunes immediately gives error -50. Apple website says -50 is a timeout, but I have tried all fixes: changed usb ports, new cable, reset iPad, restart pc, remove sim... no good.
iPad starts in 'configure' mode, but won't restore from any of the several iTunes backups I have. Ready to giveup on 'restore'! iPad is sync'ed in iTunes, connects and syncs ok, so I don't want to lose that info.
Can someone from Apple advise - can I 'configure' as 'New iPad' and then restore or sync to recover my Apps and data etc? OR if I 'Restore' from iTunes 'Summary' tab, will I still be able to Sync to restore the iPad Apps and data?
I'm seeing a lot of frustrated Apple users online, hoping that a fix for this problem will help a few of us!! An iOS upgrade should not cause this much pain and wasted effort.You might already have tried all of these, but just in case:
1. Make sure you have the latest version of iTunes.
2. If you're on a Windows PC, consider uninstalling iTunes and Quicktime, restarting the PC, then reinstalling. This sometimes fixes oddities.
3. Make sure you have no firewall or anti-virus running/active.
4. Try different USB cable; if you're using a cable via a hub, try connecting without the hub. On desktop PCs, the direct (non-internal-hub) USB sockets are usually at the back.
5. If yoiu haven't already done so, download the iOS5 update via the direct links I posted above
6. If using Update doesn't work, use Restore. Option-click (Mac) or Shift-Click (Windows) the Restore button in itunes.
7. Before you to the Restore, right-lick the entry for your device in iTunes and choose Backup from the drop-down menu. You may need this backup later.
If you're srtuck in recovery mode:
- There are some tips here for Windows users
http://thehowto.wikidot.com/ipad-stuck-recovery-mode
- If your device is stuck in Recovery mode, you can try putting it into DFU mode, from which iTunes should be able to Restore, as above. Details here:
http://www.tipb.com/2010/12/02/tip-put-iphone-ipad-dfu-mode/
- This link points to a utility that can help (Windows and Mac)
http://runningblind.com/post/2800674985/ipad-stuck-in-recovery-mode-for-no-reaso n
I hope something here helps
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