Error RW:50004 during install of R12 on win 2003

Question

Hello,
I'm trying to install EBS R12 Express install with Vision DB via edelivery.
Had some issues with MSVC and cygwin paths, but it was resolved thanks to posts on the forum.
After about 20% of the installation [about 1hr 30mins into it], I get the following error:
RW-50004: Error code received when running external process. See log file for details.
Running Database install driver for VIS instance.
I wasn't sure which log file, so I checked the one under J:\Oracle\VIS\db\tech_st\10.2.0\appsutil\log\VIS_ora-apps\<random_number_here>.log
The relevant portion from the log file is:
<snip>
C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp>REM Run RapidClone configuration step
C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp>REM
C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp>echo "Statusstring Configuring Database"
"Statusstring Configuring Database"
C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp>(echo APPS & echo APPS ) | J:\OracleEBSR12_downloads\StageR12\startCD\Disk1\rapidwiz\jre\NT\1.5.0\bin\java -DCONTEXT_VALIDATED=true -mx512M -classpath .;J:\OracleEBSR12_downloads\StageR12\startCD\Disk1\rapidwiz\jlib\java;J:\OracleEBSR12_downloads\StageR12\startCD\Disk1\rapidwiz\jlib\xmlparserv2.jar;J:\OracleEBSR12_downloads\StageR12\startCD\Disk1\rapidwiz\jlib\ojdbc14.jar;J:\OracleEBSR12_downloads\StageR12\startCD\Disk1\rapidwiz\jlib\oui\OraInstaller.jar;J:\OracleEBSR12_downloads\StageR12\startCD\Disk1\rapidwiz\jlib\oui\ewt3.jar;J:\OracleEBSR12_downloads\StageR12\startCD\Disk1\rapidwiz\jlib\oui\share.jar;J:\OracleEBSR12_downloads\StageR12\startCD\Disk1\rapidwiz\jlib\oui\srvm.jar oracle.apps.ad.clone.ApplyDatabase -e J:\oracle\VIS\db\tech_st\10.2.0\appsutil\VIS_ora-apps.xml -stage J:\OracleEBSR12_downloads\StageR12\startCD\Disk1\rapidwiz -showProgress -phase cfg -nopromptmsg
Log file located at J:\oracle\VIS\db\tech_st\10.2.0\appsutil\log\VIS_ora-apps\ApplyDatabase_08300057.log
| 0% completed
<deleted many similar lines here....>
- 0% completed
\ 0% completed RC-50004: Fatal: Error occurred in ApplyDatabase:
Control file creation failed
C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp>if 1 == 0 goto :CFG_OK
C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp>echo "Cannot execute configure of database using RapidClone"
"Cannot execute configure of database using RapidClone"
RW-50010: Error: - script has returned an error: 1
RW-50004: Error code received when running external process. Check log file for details.
Running Database Install Driver for VIS instance
Processing DriverFile = J:\OracleEBSR12_downloads\StageR12\startCD\Disk1\rapidwiz\template\adridb.drv
Running Instantiation Drivers for J:\OracleEBSR12_downloads\StageR12\startCD\Disk1\rapidwiz\template\adridb.drv
instantiate file:
source : J:\OracleEBSR12_downloads\StageR12\startCD\Disk1\rapidwiz\template\adrun10g.cmd
dest : J:\oracle\VIS\db\tech_st\10.2.0\temp\VIS_ora-apps\adrun10g.cmd
backup : J:\oracle\VIS\db\tech_st\10.2.0\temp\VIS_ora-apps\adrun10g.cmd to J:\oracle\VIS\db\tech_st\10.2.0\appsutil\out\VIS_ora-apps\templbac\adrun10g.cmd
instantiate file:
source : J:\OracleEBSR12_downloads\StageR12\startCD\Disk1\rapidwiz\template\adrundb.cmd
dest : J:\oracle\VIS\db\tech_st\10.2.0\temp\VIS_ora-apps\adrundb.cmd
backup : J:\oracle\VIS\db\tech_st\10.2.0\temp\VIS_ora-apps\adrundb.cmd to J:\oracle\VIS\db\tech_st\10.2.0\appsutil\out\VIS_ora-apps\templbac\adrundb.cmd
Step 0 of 5
Command: J:\oracle\VIS\db\tech_st\10.2.0\temp\VIS_ora-apps\adrun10g.cmd
Processing Step 1 of 5
Step 1 of 5
Command: J:\oracle\VIS\db\tech_st\10.2.0\temp\VIS_ora-apps\adrundb.cmd
Processing Step 2 of 5
Executing: J:\oracle\VIS\db\tech_st\10.2.0\temp\VIS_ora-apps\adrundb.cmd
J:\OracleEBSR12_downloads\StageR12\startCD\Disk1\rapidwiz>REM
J:\OracleEBSR12_downloads\StageR12\startCD\Disk1\rapidwiz>REM $Header: adrundb.cmd 120.6 2006/12/21 19:50:11 marderiu noship $
</snip>
Any help on this would be appreciated.
Thanks.
Hammad.
Message was edited by:
user592768

Answer 1

Hussein,
I reinstalled MS VC++ again, couldn't delete those LEGACY_* registry entries though.
I thought I'd try install again before re-installing the OS. Here are the results:
I got the same error code again on the RapidInstall applet: RW-50004.
Looks like some sort of service isn't getting started or created.
However, looking at the J:\oracle\VIS\db\tech_st\10.2.0\appsutil\log\VIS_ora-apps\ApplyDBStack_XXX.log file it says:
<snip>
LSNRCTL for 32-bit Windows: Version 10.2.0.2.0 - Production on 02-SEP-2007 00:53:51
Copyright (c) 1991, 2005, Oracle. All rights reserved.
Connecting to (ADDRESS=(PROTOCOL=IPC)(KEY=EXTPROCVIS))
The command completed successfully
ECHO is off.
Listener VIS has already been started.
ECHO is off.
addlnctl.cmd exiting with status 0
OpenService failed
adsvdlsn.cmd exiting with status 1007
ERRORCODE = 1007 ERRORCODE_END
.end std out.
.end err out.
</snip>
and further....
<snip>
[CVM Error Report]
The following report lists errors encountered during CVM Phase
<filename> <return code where appropriate>
J:\oracle\VIS\db\tech_st\10.2.0\appsutil\bin\adgentns.pl 25600
No of scripts failed in CVM phase: 1
[AutoConfig Error Report]
The following report lists errors AutoConfig encountered during each
phase of its execution. Errors are grouped by directory and phase.
The report format is:
<filename> <phase> <return code where appropriate>
[SETUP PHASE]
AutoConfig could not successfully execute the following scripts:
Directory: J:\oracle\VIS\db\tech_st\10.2.0\appsutil\install\VIS_ora-apps
adsvdlsn.cmd INSTE8_SETUP 1007
AutoConfig is exiting with status 1
RC-50014: Fatal: Execution of AutoConfig was failed
Raised by oracle.apps.ad.clone.ApplyDBTechStack
</snip>
I also checked the NetServiceHandler.log file in the same dir and here is the trace:
<snip>
ADX Database Utility
getConnectionUsingAppsJDBCConnector() -->
APPS_JDBC_URL='null'
Trying to get connection using SID based connect descriptor
getConnection() -->
sDbHost : ora-apps
sDbDomain : spectrum-tech.com
sDbPort : 1531
sDbSid : VIS
sDbUser : APPS
Trying to connect using SID...
getConnectionUsingSID() -->
JDBC URL: jdbc:oracle:thin:@ora-apps.spectrum-tech.com:1531:VIS
Exception occurred: java.sql.SQLException: Listener refused the connection with the following error:
ORA-12518, TNS:listener could not hand off client connection
The Connection descriptor used by the client was:
ora-apps.spectrum-tech.com:1531:VIS
Trying to connect using SID as ServiceName
getConnectionUsingServiceName() -->
JDBC URL: jdbc:oracle:thin:@(DESCRIPTION=(ADDRESS=(PROTOCOL=tcp)(HOST=ora-apps.spectrum-tech.com)(PORT=1531))(CONNECT_DATA=(SERVICE_NAME=VIS)))
Exception occurred: java.sql.SQLException: Listener refused the connection with the following error:
ORA-12518, TNS:listener could not hand off client connection
The Connection descriptor used by the client was:
(DESCRIPTION=(ADDRESS=(PROTOCOL=tcp)(HOST=ora-apps.spectrum-tech.com)(PORT=1531))(CONNECT_DATA=(SERVICE_NAME=VIS)))
Trying to connect using SID as ServiceName.DomainName
getConnectionUsingServiceName() -->
JDBC URL: jdbc:oracle:thin:@(DESCRIPTION=(ADDRESS=(PROTOCOL=tcp)(HOST=ora-apps.spectrum-tech.com)(PORT=1531))(CONNECT_DATA=(SERVICE_NAME=VIS.spectrum-tech.com)))
Exception occurred: java.sql.SQLException: Listener refused the connection with the following error:
ORA-12514, TNS:listener does not currently know of service requested in connect descriptor
The Connection descriptor used by the client was:
(DESCRIPTION=(ADDRESS=(PROTOCOL=tcp)(HOST=ora-apps.spectrum-tech.com)(PORT=1531))(CONNECT_DATA=(SERVICE_NAME=VIS.spectrum-tech.com)))
Connection could not be obtained; returning null
</snip>
At the end it says:
<snip>
adgentns.pl exiting with status 25600
ERRORCODE = 25600 ERRORCODE_END
</snip>
I tried pinging my oracle machine ora-apps locally and it works, i.e. if I do ping ora-apps I get a response. I also tried pinging using the dns suffix that I setup based on your instructions and I get a response as well.
Also, I when I try pinging the ora-apps machine from another one on the network using ping ora-apps, I also get the same result.
However, if I use the entire domain name, i.e. ora-apps.spectrum-tech.com, I get a response from some server on Yahoo hosting, our ISP!!!! is that a problem?
Thanks.
Hammad.