Error: SPSecurityContext.WindowsIdentity: Could not retrieve a valid windows identity for NTName='

Question

I'm getting the following error, but it only seems to happen with my 'admin' id.  At our company we have a regular user id that we use for daily use that has our email attached to it, and then we have an admin id that has elevated privileges on the
various systems.
I haven't found any trace of this error appearing for anyone else in the system, only for my Admin id.  I don't know if it has something to do with not having an Exchange account set up for it, or if there is something else missing.  In searching
for this error I can find lots of references to Kerberos, but we don't have that running at this company.  I'm not sure why it says Kerberos in the error message.
Any ideas?
THanks.
Ted
P.S.  Here is the error:
SPSecurityContext.WindowsIdentity: Could not retrieve a valid windows identity for NTName='Domain\ID', UPN='[email protected]'. UPN is required when Kerberos constrained delegation is used. Exception: System.ServiceModel.FaultException`1[System.ServiceModel.ExceptionDetail]:
WTS0003: The caller is not authorized to access the service. (Fault Detail is equal to An ExceptionDetail, likely created by IncludeExceptionDetailInFaults=true, whose value is: System.UnauthorizedAccessException: WTS0003: The caller is not authorized to access
the service.   
 at Microsoft.IdentityModel.WindowsTokenService.CallerSecurity.CheckCaller(WindowsIdentity callerIdentity)    
 at Microsoft.IdentityModel.WindowsTokenService.S4UServiceContract.PerformLogon(Func`1 logonOperation, Int32 pid)    
 at SyncInvokeUpnLogon(Object , Object[] , Object[] )    
 at System.ServiceModel.Dispatcher.SyncMethodInvoker.Invoke(Object instance, Object[] inputs, Object[]& outputs)    
 at System.ServiceModel.Dispatcher.DispatchOperationRuntime.InvokeBegin(MessageRpc& rpc)    
 at System.ServiceModel.Dispatcher.ImmutableDispatchRuntime.ProcessMessage5(MessageRpc& rpc)    
 at System.ServiceModel.Dispatcher.ImmutableDispatchRuntime.ProcessMessage4(MessageRpc& rpc)    
 at System.ServiceModel.Dispatcher.MessageRpc.Process(Boolean isOperationContextSet))..
 

Answer 1

Hi Ted,
What operations(e.g. create a site?) are your performing with your "admin" account, when you are getting this error?
Please check the following article with similar posts, e.g. grant the admin account proper permissions, or modify the config file (please back up the original file in a safe place for recovery in future), etc., let us know results.
http://onefootinthecloud.blogspot.jp/2012/01/save-template-error-no-windows-identity.html
https://social.msdn.microsoft.com/Forums/sqlserver/en-US/efb39291-857c-4a85-b244-56712f11430a/sharepoint-2010-migrated-to-claims-strange-error?forum=sharepointadminprevious
https://social.technet.microsoft.com/Forums/sharepoint/en-US/b4d06b64-a713-480e-a00c-d02a466ad891/claims-to-windows-token-issue?forum=sharepointadminprevious
Thanks,
Daniel Yang
Forum Support
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Daniel Yang
TechNet Community Support