Error using index search field in flash help

Question

Hello again,
Hopefully this will be an easy question. In Flash help, when
on the Index tab, if I use the search box to search for an index
word, the following error displays: "A script in this movie is
causing Adobe Flash Player 9 to run slowly. If it continues to run,
your computer may become unresponsive. Do you wish to abort
the script?" Note: It usually works the first time I search for a
word, but if I search for a second word it gives the error.
If I tell it NOT to abort the script, the computer still runs
slowly. If I tell it to go ahead and abort the script, Internet
Explorer freezes up.
Is there something that I can change in the code anywhere to
prevent that from happening in the first place? Alternately, is
there a way to change the skin to completely remove that input
field? It's not necessary to our process to have it there, so long
as the index entries are there with the scroll bar.

Answer 1

I tried to modify the skin, and what ends up happening is
that if I remove the input field, the entire index disappears. I've
tried modifying the xml file to simply remove the single line of
code that calls the input field for the index, and again... the
index displays as empty at that point, and unusable. This may be
due to my ruidmentary (at best) skills with flash, xml, etc.
I asked our in-house web team and Flash team to look at the
index issue, and they discovered something strange. The index only
breaks if the index word entered starts with the letter A. Has that
ever happened to anyone else? We’ve tried multiple help
projects on multiple boxes (computers), and the results have been
very inconsistent. Sometimes the index breaks, sometimes not, but
ONLY when the index entry starts with an A.