Error when loading templates on connection to SAP-BPC

Dear Experts,
I have a user who has a error when connecting to SAP-BPC. The error message this user gets is:
bold"AUTOMATION ERROR: an attempt was made to load a program with an incorrect format"bold
Do you have any idea on how to solve this problem?
Thank you very much for your help.
Kind regards,
Chanthy CHONGKAM

Hi,
We already tried to connect with the user login on another computer and it worked correctly.
We also reinstalled Excel and SAP-BPC but with no sucess. The same error message appears.
Kind regards,
Chanthy

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Hi,
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Hi Bruno,
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hi
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Hi Gurus,
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Error Details     LINE: 2835
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Error Details     RELEASE: 701
Error Details     TIME: Wed Jan 11 23:26:54 2012
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Kindly Help.....

Hi
Based on the instance number of the servers, you can determine the gateway to be used.
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Dear sunil,
Find the File.
Source:
<MTO_FTP_MAT_DETAILS>
<MATDETAILS>
<MAKTX>
<MATNR>
<WERKS>
<LABST>
<MEINS>
<PERCNT>
TARGET
MTI_FTP_MAT_DETAILS
<MATDETAILS>
<MAKTX>
<MATNR>
<WERKS>
<LABST>
<MEINS>
<PERCNT>
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<MTO_FTP_MAT_DETAILS>
<MATDETAILS>
<MAKTX>
<MATNR>
<WERKS>
<LABST>
<MEINS>
<PERCNT>
TARGET
MTI_FTP_MAT_DETAILS
<MATDETAILS>
<MAKTX>
<MATNR>
<WERKS>
<LABST>
<MEINS>
<PERCNT>
import java.io.IOException;
import java.io.InputStream;
import java.io.OutputStream;
import java.util.Map;
import javax.xml.parsers.SAXParser;
import javax.xml.parsers.SAXParserFactory;
import org.xml.sax.Attributes;
import org.xml.sax.SAXException;
import org.xml.sax.helpers.DefaultHandler;
import com.sap.aii.mapping.api.StreamTransformation;
class Echo {
public static OutputStream out;
public class myEcho extends DefaultHandler implements StreamTransformation {
private Map map;
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String qName, // qualified name
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e.printStackTrace();
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try {
Echo.out.write(("</" + qName + ">").getBytes());
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Hello ,
I was wondering if you could help me with this TMS issue.
The transport system is not working properly.
The fallowing error is shown:
Could not start transport control program tp
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Error code: 3
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Meaning of the error codes:
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Hi all SDNers,
Help is needed on error "WORKLOAD ANALYSIS (INTROSCOPE DATA) - Error when opening an RFC connection".
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Thanks,
Nicholas Chang

Gosh! at last i found the solution!!
I appreciate those who tried to help and i''m sharing the solution as i believe this is the purpose of SDN Forum and help others Netweaver Chap who facing the same problem:
Problem faced:
Extractor failed intermittently for WORKLOAD ANALYSIS (Introscope Data) due to error message "Error when opening an RFC connection"
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> This is the main solution to solve intermittent failed RFC for extractor.
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Dear all,
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Dettagli err.     Error when opening an RFC connection
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SNC-connection from SAP to local R/3-System for Support
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SNC-connection from SAP to local R/3-System for saptelnet, if it is needed
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D * * *
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hi
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http://help.sap.com/saphelp_nw04s/helpdata/en/9b/da0f41026df223e10000000a155106/frameset.htm
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TCODE DSWP->EDIT->Fetch SAP Components
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RFC Error:Error When opening an RFC Connection
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Error Details     SUBRC: 0
Error Details     RELEASE: 700
Error Details     TIME: Fri May 02 00:33:48 2008
Error Details     VERSION: 38
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Regards,
Faisal

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