Error When Syncing BB9900 with Desktop Manager on Windows 8 & Outlook

I have a BB9900 running 7.1 Bundle 2061 (v7.1.0.714, Platform 5.1.0.532)
I have a Windows 8 PC running Outlook 2010
I have downloaded Desktop Software v7.1.0 B42
I have .NET Framework 3.5 installed and enabled ( and it was prior to the installation of the BlackBerry Desktop Software)
Have set up Sync of calendar from PC to Phone for all calendar options
I have received the following error message :
"Caught_com_error_exception. Description (): Error(): -2147023151 (0x800706D1) : ErrorMessage(): The procedure name is out of range.ource(): (null)"
I have uninstalled & re-installed software a number of times, with multiple re-boots.
Any help on resolving the issue greatly received
Thanks
Jacqui

Hey Jacqui_666,
Welcome to the BlackBerry Support Community Forums.
Thanks for the question.
Follow the steps in this workaround and then attempt the synchronization:
Open a command prompt window by using Run As Administrator.
Type in cd \ and press Enter.
Type cd Program Files (x86)\Common Files\XCPCSync.OEM\SyncSDK.209.601\Translators\MSOl and press Enter.
Type regsvr32 XCPCRdmptn64.dll and press Enter.
Attempt to sync again using BlackBerry Desktop Software. 
Let me know if the issue persists.
Cheers.
-ViciousFerret
Come follow your BlackBerry Technical Team on Twitter! @BlackBerryHelp
Be sure to click Like! for those who have helped you.
Click  Accept as Solution for posts that have solved your issue(s)!

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