Error when upgrading to 10.5 on Windows7. Message is HKEY_LOCAL_MACHINE32\Software\Classes\.m4b\OpenWithList\itunes.exe. Verify that you have sufficent access to that key. I am an administrator but cannot get to that key for some reason.
I tried creating a new user account and installing and it would not work either. I tried the uninstall recommendation from Apple and that did not work. I am running out of ideas. I even had my IT look at it and they said Apple sometimes locks down their registries for some reason.
This isn't really my thing but no one else has replied.
A few thoughts, if this is an upgrade, are you using the same account to do the upgrade as you used for the original install? If now it might be worth trying the other account.
Although you account has admin status, it might be worth logging in as THE adminstrator, if you haven't done that.
Although you don't have HKEYLOCALMACHINE\Software\.aif\OpenWithProgIds, you didn't say if you have HKEYLOCALMACHINE\Software\.aif - if you do it might be worth checking permission there.
If this is an iTunes 7.5 upgrade problem - you didn't say - it might be worth gettting the details to royb - see this post:
http://discussions.apple.com/thread.jspa?messageID=5766448�
Similar Messages
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My itunes was working then i got a stopped working fatal error. Could no londer see my libary on my home cloud, or see the device in itunes, tried to repair and got the key error, tried to uninstall and got the abov key error, tried to update and got the key error?????
iPad not appearing in iTunes
http://www.apple.com/support/ipad/assistant/itunes/
iOS: Device not recognized in iTunes for Mac OS X
http://support.apple.com/kb/TS1591
iOS: Device not recognized in iTunes for Windows
http://support.apple.com/kb/TS1538
iTunes for Windows: iTunes can’t contact the iPhone, iPad, or iPod software update server
http://support.apple.com/kb/ts1814
iTunes for Windows: Device Sync Tests
http://support.apple.com/kb/HT4235
IOS: Syncing with iTunes
http://support.apple.com/kb/HT1386
Apple - Support - iPad - Syncing
http://www.apple.com/support/ipad/syncing/
iTunes 10.5 and later: Troubleshooting iTunes Wi-Fi Syncing
http://support.apple.com/kb/ts4062
iOS: “Not enough free space” alert when trying to sync
http://support.apple.com/kb/ts1503
You may need to delete iTunes on your computer and then reinstall.
How To Completely Uninstall and Remove All Traces of iTunes
http://zardozz.com/zz/2008/04/how-to-completely-uninstall-and-remove-all-traces- of-itunes.html/
Cheers, Tom -
After download itunes installation began in windowx xp near the end of the installation the message says: it was not possible to write the value to the key Software / Classes / .mpg / OpenWithList / iTunes / .exe.
Already reinstalled 3 times and always says the same message.
thank youOnly two had virus on windows XP this week and wiped them with Avast. The itunes asked me to install the update, and so I did. but it always gives me that message.
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this is what comes up when i try installing itunes both 7.2 and 7.1 is says verify that you have sufficient access to that key, or contact your support personell. what do i do?i cnat open itunes now, because i removed it and it wont let me reinstalll it. i also removed quicktime if that makes a difference. what should i do? thanks
even though you're not getting a 1406 or 1402 error message number with that, when one of those messages references the /software/clases/.cda/openwithlist/itunes.exe key, the best place to start is with the following document:
Error 1406 or 1402 appears when you install iTunes or QuickTime for Windows -
i just downloaded ilife every things working fine except, when i try to open iPhoto it said ''You can't open the application iPhoto because it may be damaged or incomplete. i tried to re-download it but my password didn't work for some reason. HELPPPP!!!
Make a temporary, backup copy (if you don't already have a backup copy) of the library and apply the two fixes below in order as needed:
Fix #1
Launch iPhoto with the Command+Option keys held down and rebuild the library.
Select the options identified in the screenshot.
Fix #2
Using iPhoto Library Manager to Rebuild Your iPhoto Library
Download iPhoto Library Manager and launch.
Click on the Add Library button, navigate to your Home/Pictures folder and select your iPhoto Library folder.
Now that the library is listed in the left hand pane of iPLM, click on your library and go to the File ➙ Rebuild Library menu option
In the next window name the new library and select the location you want it to be placed.
Click on the Create button.
Note: This creates a new library based on the LIbraryData.xml file in the library and will recover Events, Albums, keywords, titles and comments but not books, calendars or slideshows. The original library will be left untouched for further attempts at fixing the problem or in case the rebuilt library is not satisfactory.
Happy New Year -
I continue to receive the error message "Could not create key: Verify that you have sufficient access to that key" when I am try to down Akamai NetSession Interface that's needed to download the adobe Photoshop elements 13 software that I purchased.
cancel the akamai download and download files 1 of 2 and 2 of 2 directly. put both in the same directory and double click the exe to start installation.
Downloadable installation files available:
Suites and Programs: CC 2014 | CC | CS6 | CS5.5 | CS5 | CS4, CS4 Web Standard | CS3
Acrobat: XI, X | 9,8 | 9 standard
Premiere Elements: 13 | 12 | 11, 10 | 9, 8, 7 win | 8 mac | 7 mac
Photoshop Elements: 13 |12 | 11, 10 | 9,8,7 win | 8 mac | 7 mac
Lightroom: 5.7.1| 5 | 4 | 3
Captivate: 8 | 7 | 6 | 5.5, 5
Contribute: CS5 | CS4, CS3
FrameMaker: 12, 11, 10, 9, 8, 7.2
Download and installation help for Adobe links
Download and installation help for Prodesigntools links are listed on most linked pages. They are critical; especially steps 1, 2 and 3. If you click a link that does not have those steps listed, open a second window using the Lightroom 3 link to see those 'Important Instructions'. -
What do I do when I get an error message: Could not write value ManageLLRouting to key\SYSTEM\CurrentControlSet\Services\BonjourService\Parameters. Verify that you have sufficient access to that key, or contact your support personnel?
See Troubleshooting issues with iTunes for Windows updates for general advice.
For "Could not open key/write value" errors when reinstalling try b noir's user tip:
"Could not open key: UNKNOWN\Components\[LongStringOfLettersAndNumbers]\
[LongStringOfLettersAndNumbers]" error messages when installing iTunes for Windows but apply it to the branch in question.
In this thread the OP found their AV solution appeared to be blocking access to the registry.
tt2 -
Hello everyone.. I recently bought iPad air and I am trying to connect it to my windows 7 notebook. And so I am trying to install itunes in windows 7. But I keep on getting the error message:
"\SYSTEM\CurrentControlSet\Services\Bonjour Service\Parameters. Verify that you have sufficient access to that key, or contact your support personnel."
I already did this: http://blogs.msdn.com/b/astebner/archive/2006/09/04/739820.aspx that was given in this thread:
https://discussions.apple.com/thread/1558225?tstart=0
But unfortunately I still get the error message during installation. If I ignore that and continue installation, iTunes is installed and seems to work. But my windows does not recognize my iPad. I read somewhere that iPad driver is in iTunes.
Please help... thank you very much.iPad not appearing in iTunes
http://www.apple.com/support/ipad/assistant/itunes/
iOS: Device not recognized in iTunes for Mac OS X
http://support.apple.com/kb/TS1591
iOS: Device not recognized in iTunes for Windows
http://support.apple.com/kb/TS1538
iTunes for Windows: iTunes can’t contact the iPhone, iPad, or iPod software update server
http://support.apple.com/kb/ts1814
iTunes for Windows: Device Sync Tests
http://support.apple.com/kb/HT4235
IOS: Syncing with iTunes
http://support.apple.com/kb/HT1386
Apple - Support - iPad - Syncing
http://www.apple.com/support/ipad/syncing/
iTunes 10.5 and later: Troubleshooting iTunes Wi-Fi Syncing
http://support.apple.com/kb/ts4062
iOS: “Not enough free space” alert when trying to sync
http://support.apple.com/kb/ts1503
You may need to delete iTunes on your computer and then reinstall.
How To Completely Uninstall and Remove All Traces of iTunes
http://zardozz.com/zz/2008/04/how-to-completely-uninstall-and-remove-all-traces- of-itunes.html/
Cheers, Tom -
hi,
i have problem when installing itune. it said:
Could not open key HKEY_LOCAL_MACHINE32\SOFTWARE|Microsoft\Windows\CurrentVersion\Run. Verify that you have sufficient access to that key, or contact your support personnel.
Please help me i can't do anything without ituneFor "Could not open key/write value" errors when reinstalling try b noir's user tip:
"Could not open key: UNKNOWN\Components\[LongStringOfLettersAndNumbers]\
[LongStringOfLettersAndNumbers]" error messages when installing iTunes for Windows.
The technique can be applied to the branch of the registry mentioned in the error message.
For general advice see Troubleshooting issues with iTunes for Windows updates.
The steps in the second box are a guide to removing everything related to iTunes and then rebuilding it which is often a good starting point unless the symptoms indicate a more specific approach. Review the other boxes and the list of support documents further down the page in case one of them applies.
Your library should be unaffected by these steps but there is backup and recovery advice elsewhere in the user tip.
tt2 -
Hi,
I'm not able to install itunes in my Win 7 , 64 bit. getting the below mentioned error.. any help would be greatly appriecated.
" Could not open key: UNKNOWN\Components\DA42BC89BF25F5BD0AF19C3B9B1A1EE8\C0B7E33AC99B9CE47B20A823B86 1A19F. Verify that you have sufficient access to that key. or contact your support personnel."NCPlater to all haveing the error: ***I HAVE THE ANSWER***
iTunes
Could not open key:
UNKNOWN\Components\DA42BC83BF25F5BDOAF18C3B9B1A1EE8\3e43b73803c7c394f8a6b 2f0402e19c2. Verify that you have
sufficient access to that key. or contact your support personnel.
After following instructions for three different solutions that did NOT work; I found the solution that did work
on the support site for Syamntec.
Readers - Please, you must be VERY familiar with pc jargon and windows vernacular to accomplish the reset
of ALL the permissions in your registry.
Follow the ditrections below and pay attention to the notes for those running 64bit Win7.
Step one, back up the registry.
Step two, go to the MS KB: http://www.microsoft.com/downloads/details.aspx?FamilyID=e8ba3e56-d8fe-4a91-93cf -ed6985e3927b&displaylang=en and download the file that installs subinacl. It is an MSI file, and will do a quick install of a few Microsoft files. Hint: Look in the folder listed below, "subinacle.exe" may already be there.
Step three, create a batch file (subinacle.bat) with the following commands: (Use Notepad - copy & paste, not the red stuff)
cd /d "Program Files\Windows Resource Kits\Tools" (only for 32bit/x86 machines)
subinacl /subkeyreg HKEY_LOCAL_MACHINE /grant=administrators=f /grant=system=f
subinacl /subkeyreg HKEY_CURRENT_USER /grant=administrators=f /grant=system=f
subinacl /subkeyreg HKEY_CLASSES_ROOT /grant=administrators=f /grant=system=f
subinacl /subdirectories %SystemDrive% /grant=administrators=f /grant=system=f
subinacl /subdirectories %windir%\*.* /grant=administrators=f /grant=system=f
secedit /configure /cfg %windir%\inf\defltbase.inf /db defltbase.sdb /verbose
For 64bit machines substitute for first line of bat file:
cd /d "c:\program files (x86)\windows resource kits\tools"
Step four, run the batch file. Let it run until the Command Prompt screen closes, may take 30 minutes or more.
Step five, reboot the machine and run the install again.
Ladies and Gentlemen; this worked for me and allowed immediate installation of two application packages I had been trying for three months! (Including ITunes 10.5) -
When I go to lead itunes on my computer I get a message that says "Apple mobile device" failed to start. Verify that you have sufficent privleges to start system services. What does this mean?
It means iTunes has failed to update propely. See Troubleshooting issues with iTunes for Windows updates.
tt2 -
Hi friends,
i have tried to install ms sql 2012 on windows 8.1 pro 64 bit but it got failed due to the following error 1406 Could not write value to key \SOFTWARE. Verify that you have sufficient access to that key, or contact your support personnel..
I had run the set up file as administrator. I have ony one user account on my laptop. I have seen in the regestry about permission of user. There is full control to the user. I have also tried the solution related to this issue that are available in
this forum and other.
I have also attache the detail.txt log file here
So i am heartily requesting you guys if you have the solution then please post your solution as soon as possible.
Thanks in advance!!!Looks like this is a permission issue with account you logged in in your operating system or account if any you chooses to run you SQL Server installation . Or for executing setup file try using run as administrator.
http://www.sperrysoftware.com/kb/questions/7/How+to+Troubleshoot+a+%22Error+1406%3A+Could+not+write+value...%22+or+%22Error+1406%3A+Could+not+write+InstanceIndex+to+key...%22+error+message
http://support.microsoft.com/kb/913559
Raju Rasagounder Sr MSSQL DBA -
Can anyone help? I have been trying to install the new version of Itunes for ages my new iphone wont activate on the old version!! Keep getting the same error message - Hkey_local_machine\software\microsoft\windows\currentversion\run - Verify that you have sufficient access to that key, or contact your support personnel.
Please Help!!!!!That particular key can sometimes be hit by malware, liam, so just to be on the safe side I think we should try a malware scan first.
Try downloading and installing the free version of Malwarebytes AntiMalware. Update your MBAM definitions and then run a full scan of the PC. (Takes about 2 hour on my Lenovo.)
http://www.malwarebytes.org/mbam.php
Does the scan find any infections? If so, please paste the contents of the log file for the scan in a reply here so we can have a look -
Keep trying to reinstall itunes on my pc without success. Message keeps coming up saying Service "apple mobile device' (apple mobiledevice} failed to start. Verifyverify that you have sufficent privileges to start system services. What do I do?
Go to Control Panel > Add or Remove Programs (Win XP) or Programs and Features (later)
Remove all of these items in the following order:
iTunes
Apple Software Update
Apple Mobile Device Support (if this won't uninstall move on to the next item)
Bonjour
Apple Application Support
Reboot, download iTunes, then reinstall, either using an account with administrative rights, or right-clicking the downloaded installer and selecting Run as Administrator.
The uninstall and reinstall process will preserve your iTunes library and settings, but ideally you would back up the library and your other important personal documents and data on a regular basis. See this user tip for a suggested technique.
Please note:
Some users may need to follow all the steps in whichever of the following support documents applies to their system. These include some additional manual file and folder deletions not mentioned above.
HT1925: Removing and Reinstalling iTunes for Windows XP
HT1923: Removing and reinstalling iTunes for Windows Vista, Windows 7, or Windows 8
tt2 -
ERROR: Error 1406.Could not write value to key \SOFTWARE\Microsoft\Windows\CurrentVersion\Run. Verify that you have sufficient access to that key, or contact your support personnel.
ERROR: Install MSI payload failed with error: 1603 - Fatal error during installation.
MSI Error message: Error 1406.Could not write value to key \SOFTWARE\Microsoft\Windows\CurrentVersion\Run. Verify that you have sufficient access to that key, or contact your support personnel.Error 1402 | Error 1406 | Acrobat, Reader
Error 1603: A fatal error occurred during installation
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