Error while creating "RETURNS" as ERP Sales transaction type

Description: We are getting error while creating ERP SLO type "Returns-ZRE". Message prompts as "Creation of ERP Transaction failed". We do not get the message for other order types for example "Standard order".
Please suggest. Please note that this is an ERP sales order in CRM UI not a CR< sales order.
Thanks
Shree

Is this only for a particular order type?
As stated above this can be to do with user authorisations or the trusted RFC set up. Some things to check are:
- ST22 dumps in ECC
- ST01 authorisation trace for the user in ECC
- Trusted RFC connection set up

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Hi SAP Experts,
I am getting following Error while creating return order(Complaint) in IC web client.
Error when processing your request
What has happened?
The URL http://sapcrd.comfort.com:8000/sap/bc/bsp/sap/crm_ic/default_delta.do was not called due to an error.
Note
The following error text was processed in the system CRD : Exception condition "NON_EXISTING_HANDLE" raised.
The error occurred on the application server sapcrd_CRD_00 and in the work process 2 .
The termination type was: RABAX_STATE
The ABAP call stack was:
Function: PRC_PD_HEAD_ADD_COND of program SAPLPRC_PRICING_API
Function: CRM_PRIDOC_UPDATE_EC of program SAPLCRM_PRIDOC_COM_EC
Form: EXECUTE_CALLBACKS_PLANNED of program SAPLCRM_EVENT_OW
Function: CRM_EVENT_SET_EXETIME_OW of program SAPLCRM_EVENT_OW
Function: CRM_ORDER_COMPLETE_SINGLE_OW of program SAPLCRM_ORDER_OW
Function: CRM_ORDER_MAINTAIN_SINGLE_OW of program SAPLCRM_ORDER_OW
Function: CRM_ORDER_MAINTAIN_MULTI_OW of program SAPLCRM_ORDER_OW
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Method: IF_EX_ORDER_SAVE~PREPARE of program ZCL_IM_PRICE_ADJUSTMENT=======CP
Method: IF_EX_ORDER_SAVE~PREPARE of program CL_EX_ORDER_SAVE==============CP
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If the termination type was RABAX_STATE, then you can find more information on the cause of the termination in the system CRD in transaction ST22.
If the termination type was ABORT_MESSAGE_STATE, then you can find more information on the cause of the termination on the application server sapcrd_CRD_00 in transaction SM21.
If the termination type was ERROR_MESSAGE_STATE, then you can search for more information in the trace file for the work process 2 in transaction ST11 on the application server sapcrd_CRD_00 . In some situations, you may also need to analyze the trace files of other work processes.
If you do not yet have a user ID, contact your system administrator.
Error code: ICF-IE-http -c: 330 -u: VORUSX -l: E -s: CRD -i: sapcrd_CRD_00 -w: 2 -d: 20080324 -t: 021723 -v: RABAX_STATE -e: RAISE_EXCEPTION
HTTP 500 - Internal Server Error
Your SAP Internet Communication Framework Team
Maximum points will be awarded for useful information.
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Rony

Hi,
I notice there is a Z class being called.
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hi,
i getting the following error while creating an outbound idoc(outbound shipping notification) using message type " DESADV" and IDOC TYPE " DELVRY02"
ERROR:
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The message is kind of self-explanatory. It seems that some address (delivery address ?) is required but is missing from the IDoc. If it's a syntax error, then the segment with error will appear in red in WE05 transaction.
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Hi everybody,
For creating a variable of schema element type I am doing the following steps...
Select 'Variables' after right clicking on bpel process. IN this window, go to 'Create VAriable' then select 'Element' type. Now in Type Choose, I expanded the my imported schema files. And selected a element type, then click ok to create this variable... I am getting the message...
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I have imported the schema files in project. AFter that I have imported them into the WSDL also. Now why I am getting error while creating the variable. However I can create variable directly in .BPEL file then everything is fine. And it is working also. But what is mean with the above error? Why I am not able to create variable through GUI?
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Hi,
I have this same problem this morning, and I was going crazy, until I found this webpage on the internet:
[http://technology.amis.nl/blog/1803/problem-importing-xml-schema-in-bpel-process|http://technology.amis.nl/blog/1803/problem-importing-xml-schema-in-bpel-process]
The idea is that the jdeveloper is not very good working with directories with spaces on the directory name. If you move all your work to a directory without spaces, it will work smoothly. At least, it had worked for me.
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We are using Complaint Management in CRM Service. After creation of Complaint, we want to create Return Order that is going to replicate in R/3 .
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Arun

Hi Arun,
Have you check & maintained middleware setting for document transfer
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Hi,
We have a Z program* that runs BAPI_OUTB_DELIVERY_CREATE_SLS with multiple sales order items to create one delivery.
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Hi,
You should check if you got other Sales Order that might be have items with quantities confirmed. Quantities confirmed in a sales order will be appear as unrestricted stock, although is reserved, and therefore for example:
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Hi,
I am trying to create Delivery Note from Sales Order. But, I am getting one error sayin "An Item with no delivery quantity is not permitted.Item will be deleted". Hence, the delivery note was not created.
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Please let me know, what are all checks, I need to do, to know this error.
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Sandeep

Hi
There may be following reason :-
Either the relevant Item Category is not relevant for Delivery, Check the Item Category in Sales Order and then check the settings of this Item Category in VOV7.
Also check the relevant Schedule Line in VOV6, it should be relevant for Delivery.
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Hi,
Check the following link:
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We checked for number range also but its not.
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When pressing save in invoice creation system
SAP gives invoice document number (No accouting document generated).
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Check there is any clash with internal number range of billing type vs other billing types ?
Try to create billing document using VF01,see any messages were poping while saving ?
Check for abap dump in ST22 ?
Edited by: Jeyakanthan A on Feb 9, 2011 9:52 PM

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Hi Arun,
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Gordon

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Sukant

Hi Manasa,
What is your source for creation of CVC? Are you trying to create CVCs from infocube?
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Thanks - Pawan

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Hi,
I am getting an error while creating or opening a ERP sales order from SAP CRM.
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Attached the dump screen shot. From the dump analyasis it seems the transactions are not loaded through LORD framework.
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please help..
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Hello Krishna,
Did you get a solution to this? I have the same dump message.
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Kishor Kumar.

Hi Kishore,
Please refer to the link below -
Entry of ERP Sales Documents in SAP CRM - Sales Quotation and Order Management - SAP Library
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1446253 - FAQ note: ERP documents in the CRM Web UI (lead-to-cash scenario)
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Thanks and Regards
DJ

Error while creating "RETURNS" as ERP Sales transaction type

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