Error while Creating SAP Transactional iView

Hi
I am trying to create an SAP Transaction iview to connect with SAP CRM system, i selected property WebHTML
but i coule notable to connect to that TCode iview.
For this i created a System with User Credentials that will map to the back end system.
It is connecting to the backend system using BSP Application which are presented in the Business Packages.
Wheather ITS should be configured to get this feature.
If so provide me the proper steps to configure ITS.
Regards

its path should be
its path : /sap/bc/gui/sap/its/
or you can leave it blank.
if this is the first time you are running ITS application (WEBGUI).
then go to transaction se80->utilities->settings->Internet transaction server->pulish
choose onselected site radio button and choose INTERNAL
click ok to come out of it.
now choose internet service from the dropdown and enter SYSTEM and hit enter.
right click on SYSTEM and click publish
like wise publish WEBGUI and SHUFFLER services.
now go to transaction SICF and go to
sap/bc/gui/sap/its/webgui
right click on webgui and click test, which will open the browser and show its screen, if yes.
then you can now check your iview.
Regards
Raja

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