Errors syncing 80GB ipod classic-NEW

I stayed up until 4 this morning and even missed work trying to fix my new ipod. I have done a system restore, restarted the ipod, restored it, deleted my sync history, re-allowed my computer to have privs, re-registered my product, ran diagnostics, unplugged my mouse (per the suggestions in a forum) and NOTHING works! It seems to have made it worse. Now my mouse is fried and will not work- no kidding. I had to put a different one in. I am getting 3 messages..."The wrong volume is in the drive. Please insert volume JEANIE NEWB into drive H" and "Attempting to copy to the disk JEANIE NEWB failed. An unknown error occured (-69)" and "The iPod "Jeanie's iPod cannot be synced. The required disk cannot be found." What gives!?!?!? Please HELP!!! I have been on hold with phone support for 3 hours now listening to music. Please someone give me the magic answer. Thanks.

Have you tried doing a restore on your ipod?

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Computer restarts after syncing 80gb ipod classic

Every time I sync my ipod classic,(80gb)the computer restarts itself. How do I stop this? I'm using windows XP home edition. Any advise will be greatly appreciated

Are you getting any sort of blue screen when the PC reboots? If so, what numerical and text codes are you getting with it? (ie 0x\[zeros/letters/numbers] CAPSANDUNDERSCORES)
If the blue screen mentions a specific file (for example, “ati3duag.dll”), let us know what that is called too. (Exact spelling, please.)
Here's a reference on the sorts of things i'm asking about:
Troubleshooting Windows Stop Messages
If you're not seeing a blue screen (or if you’re just seeing a flash of a blue screen before the PC reboots), we can use the following technique to make hidden blue screens appear for us:
1) Open your system control panel (Start->Control Panels->System).
2) Select the "Advanced" tab.
3) Click the "Startup and Recover" section's "Settings" button
4) Verify that under "System Failure" the "Automatically restart" checkbox is not checked.
With those settings in place, does a blue screen appear before the PC reboots?

"Unexpected Error" on 80gb iPod Classic

Up until today, I try to sync the device the "syncing" icon on the iPod is replaced by the "connected" icon and iTunes stops syncing, later displaying an "Unexpected Error" message. After trying multiple times to restore the device iTunes will now sync around 400 songs, stop, and then freeze. Any help on this one?

How much data is going on the iPod? Is this in one large transfer? Is there any discernable pattern over which tracks cause a reset? Newly ripped vs. stuff you've had for ages? Bitrates or formats? Have you tried restoring the iPod and putting just one album back on to it?
I also use this technique to load up my iPod as I found that trying to fill it in one hit had a tendancy to fail, leaving the iPod unstable.
*Break up large transfers*
In iTunes select the menu item *File... New Smart Playlist*. Change the first drop-down box to Playlist, the next to is and the next to Music. Tick against *Limit to*, type in say 10, then change the drop-down to GB, and set the last drop-down to artist. When you click OK you can enter a name for the playlist, e.g. Transfer. Now sync this playlist to your iPod rather than your entire library. When the sync is complete modify the rule ( *File... Edit playlist* ) to increase the size by your chosen amount, then sync and repeat. You can experiment with different size increments, if it doesn't work just choose something a bit smaller until it works each time. Before long you should have all your music on your iPod. Once that's done you can move on to other media such as podcasts, videos, photos, playlists etc.
tt2

80gb iPod Classic Not Syncing Correctly, -50 Error

Okay so, I restored my 80gb iPod Classic last night because my music videos were acting screwed up. This one video kept getting half graphics from a video I had watched before it, and other graphics just depicted a pink outline, and other stuff. So I restored it. Today, only 16 out of 281 songs/music videos will sync onto my iPod, when it says it has 166ish songs synced. Then when it gets to that point, it gives me the -50 error. I dont know whats wrong with it or how to fix it. I looked at that article this website has with the .dll registery files, I did that and it didnt work. I havent made any other changes to this laptop either.

Okay, some new things.
I just switched my entire iPod library to my desktop computer, instead of my mom's.
I thought maybe it'd fix my classic iPod. I was wrong <_<.
Now I've been getting errors, in order, -69, -50, and now disc cannot be found.
What the heck is up with my classic. My nano is working fine, but I love my classic because my nano is almost filled because of all the songs I have.
Message was edited by: MysticalMoni

Genius Bar Response to 80gb iPod Classic not syncing to iTunes 9.0

Ok so basically I have been having the same problems as every other 80gb iPod classic owner that has been on this discussion board. Ever since I downloaded the new iTunes update, my ipod has been unable to sync to my computer. Now I've tried all the suggested troubleshooting steps (uninstall, restore, reset, different computer, etc) and NOTHING works. Basically when I connect my ipod I get the clicking noise it makes when it connects, however that is quickly followed by the annoying disconnect sound. My ipod does in fact show up in My Computer, but as far as iTunes is concerned, all I get is a window to pop up in the upper left hand of the screen saying "Verifying files". After that toggles through for about 5 min, I get the error message in the bottom right corner saying something along the lines of E: Ipod control could not be saved, etc.
I finally got so frustrated that I made a genius bar appt. To my dismay, I got the exact response that I was expecting. The, otherwise friendly assistant, had no clue what the problem was with my Ipod. I described all my issues and he even tried restoring the ipod, tried a different computer, etc and after about 30 minutes all he could say was that he didn't know what the problem was. His worthless excuse was simply that it looked like I had some corrosion on the bottom of my ipod and so that might have fried a circuit or something. However my ipod was working completely fine before the new itunes update. In fact when I disconnect from my computer, my ipod seems to be working properly (i.e. it responds to my touch, it cycles through the menus, etc), but unfortunatly all my music is gone.
As I'm sure is the case with most Classic owners, I have had mine for about 2 years and so I was of course out of warranty. My only options at this point are to pay ~ $140 to replace the same 80gb ipod or just buck up and pay $300 for the new iPod Touch. Considering I'm still convinced this is Apple's shady business tactic of phasing out the older gen ipods, I think my best bet is to go with the Touch.
God I hate when they get shady like this.
Good luck to anyone else.

1. Your drive will retain the "dirty" status until it has been successfully scanned by a disk check utility.
2. While there are a number of threads concerning this issue, which I've not personally experienced, I suspect that in comparison to the number of users this represents a tiny fraction of the overall user base. This is not to diminish your right to be frustated, but to point out that, while the problem is readily apparent to you, it may not be sufficently widespread to have come to the attention of Apple's iTunes team or present with enough regularity for them to determine the cause and hence begin the process of creating a fix.
Between our family, for example, we have 3 iPod classics, (1 two years old, 2 brand new), a Nano & a 30Gb ipod Video all of which sync fine. Assuming you get no joy with the steps I outlined earlier it might still be worth checking the status of your iPod's hard drive to eliminate that as a possible cause of problems.
Press *SELECT & MENU* for 6 seconds to reset the iPod then press *SELECT & REWIND* to enter the diagnostics screen. Select *Manual Tests > IO > HardDrive > HDD > HDDSMARTData*.
For comparison here are my results:
Retracts: 861
Reallocs: 12
Pending Sectors: 0
PowerOn Hours: 2097
Starts/Stops: 856
Temp: Current 29C
Temp: Min 10C
Temp: Max 50C
When finished press SELECT & MENU for 6 seconds to reset the iPod again. If you have any pending secorts that might indicate that there is a fundemental problem with your iPod's hard drive that, while not preventing you using the menus, is hampering iTunes when it tries to update the iPod.
tt2

HT1369 Brand new computer with Windows 8.1 will not sync with iPod Classic 120G. Windows does not recognize anything but iPod Touch? Is there a simple sloution?

Brand new computer with Windows 8.1 will not sync to iPod Classic 120G. Windows does not recognize anything but iPod Touch? Is there a simple solution. Diagnostics have run and failed to point to a fix.

Might be worth tearing down the whole iTunes install and starting over...
Go to Control Panel > Add or Remove Programs (Win XP) or Programs and Features (Later)
Remove all of these items in the following order:
iTunes
Apple Software Update
Apple Mobile Device Support
Bonjour
Apple Application Support
Reboot, download iTunes, then reinstall, either using an account with administrative rights, or right-clicking the downloaded installer and selecting Run as Administrator.
See also HT1925: Removing and Reinstalling iTunes for Windows XP or HT1923: Removing and reinstalling iTunes for Windows Vista, Windows 7, or Windows 8
Should you get the error iTunes.exe - Entry Point Not Found after the above reinstall then copy QTMovieWin.dll from:
C:\Program Files (x86)\Common Files\Apple\Apple Application Support
and paste into:
C:\Program Files (x86)\iTunes
The above paths would be for a 64-bit machine. Hopefully the same fix with the " (x86)" omitted would work on 32-bit systems with the same error.
tt2

I am getting a -50 error when trying to sync my IPOD Classic with XP.

I am getting a -50 error message when trying to sync my IPOD Classic with ITunes. My computer is running WIndows XP.

Given that you're on XP, we'd better try the following document:
iTunes displays -50 error message when syncing iPod on Windows XP

My computer has had a new operating system put on Windows 7 but I did not de-authorise my old computer which was Windows Vista and now I cannot sync my Ipod Classic as it keeps saying I have exceeded my maximum of 5 computers being authorised.

My computer has had a new operating system put on (Windows 7) but I did not de-authorise my old computer which was Windows Vista and now I cannot sync my Ipod Classic as it keeps saying I have exceeded my maximum of 5 computers being authororized. I tried doing this via my account in the Itunes Store but it still won't allow me to do this. Can anyone help?

Contact Apple customer support, they can reset your authorizations.
http://www.apple.com/contact

How do I sync my Ipod Classic 160gb with my new computer (windows 8). It synced with my old computer (windows XP) but not with my new one (windows8)

How do I sync my Ipod Classic 160gb with my new computer (Windows8).? It synced with my old computer (WindowsXP) but will not do so on the new computer?

Hi Lechwe,
I had this issue recently, due to changing HD for an SSD.
In my case, since the library in my iPod was synced to the HD it was not syncing to the library in the SSD, though they were the same (had the same contents).
I found there's this checkbox in iTunes > iPod > [Settings] Music, called "Sync Music". Mine was unchecked, I guess due to iPod being synced to the old library. I marked the checkbox and clicked then in Sync. iTunes asked me if I was sure I wanted to sync the iPod with the "new" library, i clicked yes, and the it started determining the song to sync. Since the library was essentially the same (just a couple songs more in the new one), it synced the couple new songs and that was it.
Hope it helps!
Regards,
Awlo.

I am not able to sync my podcasts to my 80gb iPod classic. What's up?

I am not able to sync my podcasts to my 80gb iPod classic. What's up?

Try disabling any and all A/V or Security software being used by your system and see if that helps.
B-rock

I am having trouble with syncing my ipod classic to my new computor with itunes

When I have tried to sync my ipod classic to my new computor is asks of I want to erase and sync or transfer. I selected erase and sync and it pops up with a bubble asking for my e-mail and password. The computor has been authorized and it takes my e-mail and password but then pops up with three other e-mals form other people. What do I do? Should I restore the ipod classic????????

Kim, sorry, but I couldn't get what you are trying to do.
iTunes jargon
RESTORE - to erase all data, ie music, address, video etc in the connected iPod and populate them with factory settings.
Why do we need to do this? When the iPod hardisk filesystem is corrupted and the iTunes cant map the iPod hardisk file structure, to add new data, music, videos etc.
SYNC - The process, where iTunes overrides all data, music, videos in the iPod, with the iTunes Library. So if the iTunes library in your PC is blank, then iTunes will erase your iPod, till blank.
iTunes Library - the folder in your PC/MAC that contains all your data/music/video etc. The iTunes does not treat the iPod as a store, but rather as huge landfill, so you need 3rd party software to recover any data from the iPod back to the PC/MAC.

New 80GB iPod Classic Reboot Loop.... With A Twist??

First of all, let me just say that I've searched for hours upon hours trying to find the answer to this questions before making this post, so please bare with me
So, I have the 80GB iPod Classic, and was really happy with it. I had to get it because my 5th Gen iPod was stolen, and found that I really like all the features it has, yadda yadda. So basically, I had zero problems.
Then a few days ago, it started acting funny. It would just stop at the beginning of random songs and stop playing. I couldn't figure out why, so would just skip the song and listen to the next one. This was all fine and dandy until the next time I plugged my iPod into my laptop.
It has started on the coveted reboot loop, showing the Apple logo, starting to start up, but then failing, then starting the cycle over again.
Reading other posts, the way to fix this is to plug the iPod into the computer, put it into disk mode, then reformat.
My problem is that it won't reformat! I have no problem losing the music at this time, I can get it all back on there, but the stupid thing won't actually reformat itself!
When I plug it into the computer it says different things. If I plug it in while it is already in disk mode, it says "iTunes has detected an iPod that appears to be corrupted. You may need to restore this iPod before it can be used with iTunes. You may also try disconnecting and reconnecting the iPod." If I plug it into the computer while it is still going through the reboot cycle it comes up with the message, "iTunes cannot read the contents of the iPod "MELISSA'S I". Go to the Summary tab in iPod preferences and click Restore to restore this iPod to factory settings." Then it shows up in iTunes, but only under the name "iPod" instead of "Melissa's iPod", says n/a for the capacity, but then still has the correct software version (1.0.3) and serial number. I can then click restore, and the computer does its thing, then tells me it has be reformatted and to leave it plugged into the computer, then it will show back up in iTunes once it has restarted. The problem lies in that it never makes it through the restart to become listed in iTunes again until I put it into disk mode again. It seems that everyone else's problem is solved when they put it into disk mode, but that's just not working for me....
I have honestly tried everything. Uninstalling and reinstalling drivers, tried another computer, charged it with a wall charger, went through all the iPod properties, turned the iPod service off and on, did resets, went through everything possible in the Apple help, and all I want to do is listen to my music!!!
Any suggestions, or am I resigned to spending hours on the phone with Apple, or sending it back to them?
Thanks for all the help in advance, and happy holidays!
Melissa

Alright, so I finally decided to just call Apple and see what was going on. I got talking to someone and explained my problem, about how the iPod wouldn't reformat and such, and he told me that something was wrong with the connections or something inside the iPod. Which in short means my iPod is dead, lol. Since it's only 2 months old though they're going to replace it, so they're sending me a box to ship my iPod back in, then once they recieve my iPod they're just going to send me a brand new one (and yes, a new one, not a refurbished one, I asked) and not even bother trying to just repair my old one, which leads me to believe that he's heard this problem already multiple times....
So basically I should be getting a new iPod in 10 days he said. Now I get to spend my break reimporting all my cd's.... score. This will be my 4th iPod... you'd think I'd have learned by now.. but no... lol.

When syncing my ipod classic with my itunes account i get an error message not enough access privaleges. what does this mean?

When trying to sync my ipod classic i get an error message "not enough privaleges". What does this mean?

log into your pc as an administrater

How do I sync my iPod Classic w/my new home desktop so I don't lose everything on my iPod? My old computer didn't work, so I used my work laptop to purchase songs. I burned them to CDs

How do I sync my iPod Classic w/my new home desktop computer so I don't lose what's on my iPod? My old desk was trashed. Used work laptop to purchased iTunes. Burned to CDs and downloaded to new home computer. Now can't sync w/iPod b/c it will erase all music on iPod and don't have back up of everything on iPod.

It is a mix. Some came from I-Tunes and the rest from CD's. I have the I-Tunes songs in my I-Tunes account, but can't sync to add new somgs to my i-pod. I would also like to move all my music to my I-Phone.

I have a 80gb ipod classic and i cannot get it to sync anymore since I updated my itunes. Does anyone have any suggestions on what i should do

I have a 80gb ipod classic and i cannot get it to sync anymore since I updated my itunes. Does anyone have any suggestions on what i should do?

Does the device show up in Windows Explorer when connected?
Have you tried going into Control Panel > Programs & Features > iTunes > Repair?
Have you proved the cable with a different device, or the device's connectivity with a different computer?
tt2

Errors syncing 80GB ipod classic-NEW

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