ESPN / Setanta recording problems and poor recepti...

I have found the ESPN doesn't always record for some reason. At the moment I can't get any reception, say level too low. strange as all the other channels work perfectly.

I reckon that's why it doesn't record. If there's no signal there's nothing to record
Have you tried rescanning for channels?
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BT Infinity - Problems and Poor Customer Service

Hello,
We are new customers to BT - having only had our Infinity Fibre Optic connection installed into our new home 13 days ago. Since installation, it's become evident that the Hub struggles to maintain any decent wireless connection to the downstairs of the property, often providing download speeds of just 0.2 Mbps or around that figure.
Having run various tests and spoken with BT online, we came to the conslusion that we're suffering from a Wifi Black Spot. However, the advice received was for us to Purchase an second Router / Hotspot in order to fix the connection; which I find absolutely disgusting.
I find it very difficult to fathom that, as new customers who've just recently paid for the installation of this service, we're expected to pay to fix the poor quality of this service. BT off an official Wi-Fi Home Hotspot 500 Kit for £89.99 - so are you seriously telling me that we have to fork out another £90 to fix the substandard service we've received so far?
Especially given how early we are into the contract, I have to say how severly disappointed I am in the service received from BT at all levels. To expect brand new customers to pay to fix problems created by the service is absolutely dispicable, and if these issues are not addressed in a more fitting manner we may be forced to look into taking further action.
I look forward to your responce.
Regards,
Alan

Unfortunately no ISP will guarantee wireless speeds because there are to many variables involved in the transmission of wireless, such as environmental factors of the type of property you have, stone walls, concrete floors etc.
There are a few things you could try to improve things before spending money.
Make sure that "Smart set up" is turned off. see link how to so that
http://bt.custhelp.com/app/answers/detail/a_id/44328/~/switching-smart-setup-on-and-off-on-the-bt-ho...
Some devices have a problem with the Homehub dual band having the same SSid (name). Try giving the 2.4Ghz and 5Ghz frequencies different SSids. Just add a 5 to the end of the 5Ghz SSid so you know which is which. Check the 5 GHz Sync with 2.4 GHz: is set to NO.
Once you have done that "forget" the connection on your devices and then restart the devices and log onto both the SSids if the device can use both frequencies. Not all devices cn use 5GHz.
See this link
http://bt.custhelp.com/app/answers/detail/a_id/44798/~/i-have-problems-connecting-5ghz-and-dual-band...
Try downloading and running inSSider or another wireless scanner. This will show you the wireless channels that your Homehub/router is transmitting on as well as the surrounding networks. You want to take a note of the channels in use and change your Homehub onto a channel that is not being used.
See Link how to do that.
http://bt.custhelp.com/app/answers/detail/a_id/14094/~/how-do-i-change-the-wireless-channel-on-my-bt...
See link for inSSIDer
http://www.techspot.com/downloads/5936-inssider.html

Airport Extreme, 5Ghz connectivity problems and poor media streaming

Hi,
I purchased an extreme from the apple store a little over a week ago, and before I send the device back I would like to solicit recommendations from this forum.
Some information about the setup:
- Single airport extreme (supplying wifi services for my non-wifi DSL router and a connected USB disk)
- Airport Extreme Firmware: 7.4.2
- iTunes: 9.0
- OS: Snow Leopard (10.6.1), Leopard (10.5.8), Window Vista.
- Harddrive: 2TB lacie, USB2.0 connection only
- 2.4 and 5 Ghz broadcasting mode
- The device is broadcasting on all supported protocols.
- Multiple clients (various: apple, microsoft, fujitsu)
- Small space, no major concrete/brick/stone walls, signal strength is 5 bars of goodness
- Country: Spain (I know there were 5Ghz restrictions here a while ago, but the device broadcasts on 5Ghz and is therefore not crippled).
If anything else could be of use, let me know and I'll update this list.
And now the problems:
1) 5Ghz connections fail
When connecting over the 5Ghz freq my connectivity to the extreme and the services it is offering (internet, disk sharing) is intermittent, at best. Basically, it has not worked reliably since I took it out of the box. This is equal for both of my macbooks and a fujitsu laptop (all with n support).
I've tried switching channels to avoid congestion - I don't live in a wifi-heavy area, and there are no other likely sources of interference (e.g. microwaves, cordless phones).
My connections to mounted disks come and go, I have to re-authenticate, and so on.
A general scan of the environment with KisMac does not show any major interference from other wifi networks (only 2 others in range, one is wimax).
I've tried to do some wifi analysis to see if I can spot any frame/packet related issues. Some rudimentary analysis indicates that when the connection stops working on the 5Ghz channel my laptop continually sends request-to-send packets to the extreme, but does not receive a clear-to-send. This occurs after a-few-seconds to a-couple-of-minutes of connectivity - the connection initially 'works' (i.e. wifi packets are sent/received correctly and I can access the internet).
2) Data access and media streaming from the connected USB drive is very poor
I've mostly had problems with itunes. I thought this might be related to the size of my library, but this shouldn't effect single track playing. Even enabling large buffering in itunes results in intermittent pauses and long track loading.
Note: this occurs over b/g connections; as stated already, n connections don't work. iTunes simply goes into a coma for while and then eventually fails. See above. Also, if I just stream from my macbook (i.e. HD connected via USB), it works flawlessly.
The extreme was running 7.4.2 - updated on first connection. It's now running 7.4.1, as I read on the forums that there were some perceived problems with 7.4.2 (although these perceptions may not be accurate.
Concl(f)usion:
I believe I've ruled out the following:
- Distance
- Interference
- Laptop related issues (the same problem occurs with 2 macbooks and a fujitsu laptop).
- Latest firmware
- Software (apps, OS, etc)
Which leaves me to ponder two possibilities:
a) The extreme is damaged.
b) The extreme is not a good product (surely this can't be so?!)
There is, of course, a c-possibility ... that the collective experience of the online community might be able to offer me an alternative path?
I would be very grateful if anyone could offer any suggestions, tips, tricks, spells or simply a hug before I contact apple to begin the process of explaining the issues and seeking some care.
Many thanks in advance,
Dave.

I have had the same problem. Really frusrtating, expecially since the reason I bought the airport was because of all the wireless congestion in my neigborhood with only 11 channels on the 2.4 GHz spectrum.
Bought my airport dual band about a week ago. It had the firware 7.4.2. After extensive searching, I found other with similar issues. Apparently the last stable firmware may be 7.3.8. I am on 7.4.0 and not having any issues any longer (only testing one day now).
This may solve your issue. Login to your airport and choose manual setup. on the summary page, find 'Version' 7.x" and click on the word 'version'. This will allow you to rollback your firmware. I went with 7.4. Depending on what options you need with airdisk, Time Capsule, rolling back may remove those options, so experiment. You can always go back to 7.4.1 or 7.4.2 from within the interface.
Hope this helps.

Snow Leopard Crazy Problems, And Poor Perfomance Issues?

I got my first G5 a few years ago and it was totally rock solid, and never missed a step, until I traded it in on a Mac Pro to get SL and be able have better performance and the ability to upgrade later on in Final Cuts Studio 3. I have never ever experience such a horror of crap until I installed SL last night. This is the biggest disappointment I have ever seen from Apple!!! Period!,
1. I cloned a backup to a Free Agent USB Drive, thank god
2. When I got SL installed by just upgrading 5.8, I got ton on problems like
a message saying that I need to restart , so I did, and did , and again,
30 of so more times until, I tried repairing permissions etc, never worked.
3. I finally erased the drive and tried to reinstall a fresh install, got SL to
work finally but now I am getting a error message "Your Mac OS X startup Disk
has no more space available for Application Memory? the interface is slow
like a window machine! My system drive is 6 gigs, and I have 6 gigs of memory
4. Now I am cloning to a spare drive from the Free Agent backup and thinking
about not even using the drive with SL on it.
Sorry about the whining guys, but this fustrating!, your imput is very much
helpful, and I thank you all for being here!
Tim C.

When you took your G5 backup... I hope you did not use it to (home directory) to then upgrade to SL.
Reason is that there is a lot of older code and the upgrade from PPC to the Intel was never a clean one. There where a number of posts that addressed this specifically. There is a manual way to move the files from your home directory but the rest, you are better off with a re-install.
I did the migration from the G5 to the MacPro and it was problematic. Did a few searches and found that this was the problem. Migrated based on the recomendations given on these boards and got all my stuff working just fine and the update to SL also worked just fine... Its all in the process I guess.
RM

Subscription Renewal Problems and Poor Customer Se...

I have has Unlimited European subscription for several years with automatice renewal. Yesterday I found that my service no longer works. Apparently the card on my account had expired and so as the renewal payment did not go through my service was ended without any warning or notification of a problem.
I contacted Customer'Service' - haha - and was told to add the subscription to my account again and that my telephone number would be renewed as it was already part of my package. Last year I paid £33 - this year it cost £58 and the number was NOT included. The system wanted me to pay about another £35 to renew the number as well!
I contacted Skype again and was told there was nothing they could do. Skype numbers are no longer included in the Subscription and because mine had lapsed it cannot be renewed and I have to pay for both services. An increase of over 100% in a year. A formal complaint by email got an initial standard reply that had nothing to do with my complaint and the second reply was basically 'tough luck'.
I have cancelled the subscription renewal and will transfer the number to another provider.
What can anyone do about the mighty Microsoft organisation? - well I can certainly publish this story on as many sites as I can to warn others.
I think this is just a way to get people onto the new more expensive packages.

dale.strugnell571
Facts:
Paid via Paypal 25/06/2013
received Delivery Email on 26/06/2013
Minutes not loaded by 26/06/2013
Penalised because I used the last 10minutes
Message from Skype: displayed above. Skype to load Minutes on the 30/06/2013
As you can see:Nothing at 12h30
Require minutes to call 87 Mother who is sick and alone in another part of South Africa!
Please load my service which i paid for, please don't do this again...

Itunes match sync album art work problem and poor quality art work issue

Hi There,
I have two issues with apple itunes and itunes match:
I seem to have a number of albums with poor quality artwork, now i have gone through the removed downloaded artwork and the right click and select the art work toggle box to remove the art work, after doing this I then ask to get the album cover from Itunes indervidually and high quality art work is down loaded and looks great for around 10-20 minutes then it seems to update slowley and revert to the old poor quality art work. Any Ideas? A simular thing that happens is that some art work that ive added manually is deleted. I have also gone into the itunes folder and deleted the album art work folder to force it to download new art work. Is there any way to lock in the art work that you know is good?
Itunes match after making changes to itunes albums I have then updated itunes match and my work is undone? This maybe complaations or album coers any ideas.
I am using itunes version 11.01
I have looked through the forum and read meany feeds about album covers but I havent found one that is reverting covers.
Many thanks guys

You haven't been singled out.
Recommend you review the thread at
https://discussions.apple.com/message/17372639#17372639
Worked for me.
Michaelangelo

Xperia z1, too many problems and poor response from sony.

I thought Xperia z1 is best has sony made ever in every department but it's not. I'm very disappointed with sony's neglected response. I contacted sony 2 times but there is no response. also in support forum can't to get response sometimes. I agree with it is a best camera, yep in day light it's a best but in low light it's worse. z1 can't beat even Xperia c mid range phone. then why sony called z1 is a flagship. on white paper everything is good but practicaly it's not. I don't know what is the in z1 series. it freezes and screen getting black after that even restart button also didn't work sometimes,, 2) network issue 3) lowlight photography is worse compare to other high end smartphones.
performance is good but need new software update for optimisation.. I was very happy when I bought but now I'm dossapointed with sony neglect response. battery drains very fast also.

I suggest you contact sony:
http://www.sonymobile.com/global-en/support/contact-us/
All we have to decide is what to do with the time that is given to us - J.R.R. Tolkien

Why do I have poor reception in certain areas of my house when my kids Apple 5C and Apple 6 don't experience reception problems at all?

Why do I have poor reception in certain areas of my house when my kids' Apple 5C and Apple 6 have great reception everywhere?

blazak0815 Let's take a closer look at your reception issues. When you're comparing service to the other phones, what is it specifically you're noticing that's different? How do your phone calls/text and data work in comparison to the Apple devices?
SheritaH_VZW
Follow us on Twitter
@VZWSupport

Problems with dropped calls and no reception on Samsung Continuum

My mother and I both purchased a Samsung Continuum in late March 2011, and have experienced the same problems with the phone. The device drops at least 2-3 calls per day, often on the same conversation; we have not found that location or time of day makes a difference. The phone freezes up frequently, even if no apps are running in the background. We lose our 3G network reception frequently, and cannot access our texts, emails, or the internet. The screen saver kicks in even when we are actively dialing a number, or typing in a text message. The overall performance of the phone is also poor, and it is quite slow much of the time.
We have raised this issue several times with a representative at one of the Verizon stores, but he states that he can find no problem with the phone, and that these issues may not be covered under our insurance plan. None of my friends with non-Samsung phones are having the same problems with phone reception and performance. I am aggravated enough with these issues that I am considering reactivating my old Blackberry, which worked like a charm.
I am not upset that my phone has not been updated to Android 2.2. I just want the phone to perform as stated, and not fail at its primary function: making and receiving phone calls. I am not certain if these problems originate with the phone, Verizon, or Samsung, nor do I care. I just want to resolve these issues as soon as possible, or I will have to look at other alternatives.
Thank you.

If this doesn't work...now what??? I have a useless $400 plus piece of unreliable junk. My Motorola Razor was ions more reliable than this phone...very, very sad but true.
What carrier were you using with the Razor? AT&T? Same area?
Dave M.
MacOSG Founder/Ambassador  An Apple User Group  iTunes: MacOSG Podcast
Creator of 'Mac611 - Mobile Mac Support' (designed exclusively for an iPhone/iPod touch)

Have recently acquired an additional black MacBook, and installed Snow Leopard onto it. Trying to get it to connect via a plug-in USB wifi unit (poor reception on Airport) I have an extra Network Location which does not work. How can I remove it?

Need to get a second hand black MacBook connected. Poor reception on Airport so tried a plug in wifi aerial. That didn't work, but now have a Network Location I can't get rid of. How do I remove it ?

Hello my ginger,
I tried what you suggested - but to no success. The problem came up when I was re-entering the new settings. If I left it as using DHCP it would run for a few seconds with no IP address, then drop in a 169.254 one which would not connect through. To overcome this I tried using the 'Using DHCP with manual address' option and entered in an address which it had set up from the clone boot. This appeared to be okay. When I then tried renewing DHCP lease sometimes that address held. When I tried connecting though - no sight of the internet, and the exclamation mark was across the wifi icon in the menu bar. If I switched it to Using DHCP it would randomly fall back to the 169.254 address.
The only significant differences I could see when cross checking all the settings info was in the WINS panel the NetBIOS had a slightly different configuration of the name - but as they ended in the same numbers I assumed they were the same. And, when looking under Keychain Access, in the System section list (it also appeared in the login section) additional info box they had different locations - 28 characters in four groups. I don't have a clue what this refers to. Also the allow access list in the boot clone included System Preferences, but did not in the Snow Leopard boot, so I added it in. With no success.
I am so frustrated I am thinking of giving up. I seen have loads of postings on the net about a variety of problems with wifi connection on Snow Leopard. I have version 10.6.3. Did it get any better in later Snow Leopard ? Or in any of the OS s after that ? It was always so easy and so solid under Leopard - why the h**l did they change it ?

Droid maxx drops my calls and/or very poor reception

my droid maxx drops all my calls and/or very poor reception. I am in an area that is supposed to have good coverage. I have tried trouble shooting assistant. did not help. Does anyone else have this problem?

Hi sandrabaugh, I have a Droid Maxx. Are you somewhere that would cause physical interference? Perhaps in a building or location. That has a lot of concrete walls, metal, glass, or near any electronic equipment or computer router type of things? Is it isolated to one particular place, or where ever you use the Droid Maxx?

I have a modem and a separate router in a part of my house that gets poor reception from the modem.My iPad won't connect to the auxillary router like my laptop does with ease. How do I get the iPad to connect?

I have a modem, and a separate (hard wired from modem) router in a part of my house that gets poor reception from the modem.My iPad won't connect to the auxillary router like my laptop does with ease. How do I get the iPad to connect? It does see the router in my wi-fi connections list - just won't connect. !

This article will provide a troubleshooting framework.
http://support.apple.com/kb/TS1398

Poor Reception and Extremely Slow Internet

I switched from the G1 to the Blackberry 8900 and I like the 8900 more. The only problem is that the reception on the 8900 seems to a lot be worse than the G1's reception and the internet is really slow. When I used the G1, I didn't even use 3g because I wanted to conserve battery life. Even on edge, the 3g was about 10x faster than the Blackberry's internet. It's really unfortunate because I love the blackberry's pointer and the scolling on it. It makes links so much easier to click. Does anyone have the same problem?

yes im having the same problem and funny thing is i switched over from the g1 as well and i never was in the 3g area ...but im getting tons of dropped calls now and the internet is alot slower with the blackberry

GH2 and the BMD HyperDeck Shuttle Record Problems

Hello All :-)
I have a BMD HyperDeck Shuttle 2 and it records uncompressed and in the DNxHD (220) codec.
I can import, play and edit the files just fine, but there's a major problem that makes the files useless.
Static scenes are fine except they are flat and require color correction to make them aesthetically acceptable.
The main problem is that the files have horrible interlacing problems... and I'll explain.
First of all, it doesn't matter whether I shoot in FSH, HBR, 24p or don't hit the camera record button at all and just record from the cleaned display... the same problem occurs, so it isn't a camera setting (I've spent 2 days experimenting with different cam settings as well).
When panning I get fine interlacing lines. They are annoying and unacceptable in their own right, but it gets worst. Once encoded (as in for distribution) the problem is accentuated. Huge lines appear and and make the video look horrible... it is unusable.
On close inspection of the files in PP CS6 I can see that the file is filled with ghost images, which I thought were a result of duplicate frames that the GH2 has served to the BMD Shuttle 2.
I've read about certain fixes for this and a the color shift issues, but a) most sound too difficult to be used in a practical workflow and at the end of the day, they may not even work.
So I'm here with hat in hand hoping that a discussion might yield some fruit that can help me, and others that are having the same problem or looking to use a Shuttle with their GH2s.
Update...
I said that extra frames were being added, well I read that recording from the GH2's HDMI port added and deleted frames randomly, and that clouded my judgment and made me lean in that direction, but upon closer inspection (I was going to experiment with manually removing the extra frames) I found that there are no extra frames per-say.
The ghosting I described is at the heart of the problem.
When panning each frame appears to be a combination of 2 frames at different times. So depending on the speed of the pan (and the shutter speed - the higher the SS the closer together is the dual images) you get an interlaced image (half of the lines) at one point in time, and another (the other half of the lines) at a later point in time.
Where they overlap, the image is solid, but on either side you have a "ghost" image which when played back you can see through the image where the missing lines are, thereby giving a notched edge effect.
And I haven't even wrapped my head around how I can fix that yet??
Thanks for your interest and feedback!!
AM

Hello Guys,
AS far as the signal I don't know what to believe.
Panasonic says that the new HBR mode is 1080/30p, but various video reporting tools reads the files as 1080/60i when recrding to the internal card.
I was told that no matter what setting you had for record mode, the HDMI spits out 1080/60i, yet others have said that you can get it back to 24p by using a pull down... but how can you get it back if the HDMI port is just putting out a signal from the sensor at 1080i without regard of the recording mode??
Anyway I ran a test just before I had to leave for an appointment, so I didn't have time to beat it up yet, but the results look promising!
Here's what I did: I recorded to BMD Hyperdeck using it's built in DNXHD codec (doesn't matter what record mode) and in fact I never hit the camera's record button, I just took the raw signal comming out of the HDMI port.
Trust me, for this test I tried every setting and combination that I could think of and it didn't matter for this test what combination I used, the results were the same.
Then I conformed the video clip in my bin to Upper First. That seemed to fix the problem as long as I was in PP CS6, however upon export the problem still occured.
Then upon export I chose progressive in media encoder.
That combination seemed to fix the problem, although I'm working on a project and haven't had time to do anything but glance at the resulting H.264 output file yet.
I'll do further testing and report back.
If this works it will illiminate the need to run the files through yet another program.
AM

How can I solve my Atheros adapter poor reception problem?

Pavillion p6144f desktop running Windows 7 64 bit
Connectivity issues in wireless situation
Atheros 802.11 a/b/g/n adapter not responding well
Poor reception with modem 8 feet away
This question was solved.
View Solution.

Here are the specs for your HP Pavilion p6144f Desktop Computer. According to the specs, your wireless card supports two (2) antenna connections: 2 internal posts to connect an internal or external antenna. Please verify that there is an antenna or two connected to the 802.11 wireless card. Also, if you are attempting to use 5GHz, consider using 2.4GHz instead. I have tried using 5GHz and the signal doesn't travel very far (example; router down stairs, simultaneous 2.4GHz and 5GHz... phone upstairs, 6 bars on 2.4GHz, 1 bar on 5GHz)
Frank
{------------ Please click the "White Kudos" Thumbs Up to say THANKS for helping.
Please click the "Accept As Solution" on my post, if my assistance has solved your issue. ------------V
This is a user supported forum. I am a volunteer and I don't work for HP.
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ESPN / Setanta recording problems and poor recepti...

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