ESS Claims UWL error

Hi All,
I have configured the Claims service in ESS and i am getting the work item in UWL in approver's tasklist. But when i click on the task item, it redirects to SAPR3 EASY ACCESS MENU and gives the error that WORKITEM CAN ONLY BE EXECUTED USING THE PORTAL AND UWL.
I have maintained the SWFVISU transaction for taskid TS18900010 and given the APPLICATION NAME and PATH. But still no use.
Can anyone plz advise on this
Thanks and Regards
Reshma

Hi Reshma,
I think there is an error in the configuration. Could you give a bit more info? Which workflow are you using (standard or custom?). What system are you on ECC?
I also checked for the task you mentioned, but it is not available in ECC 5.0.
Also when you cross post in different forums mention this in your post.
Regards,
Martin

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