Event Alert in AP_INVOICES_INTERFACE

Question

Hi,
I have created the event alert on table AP_INVOICES_INTERFACE.
Its not firing when I am updating or inserting the invoice record in the AP_INVOICES_INTERFACE table through back end.
Could please any body guide me regarding to the Event Alert process in Oracle Apps.
I am using R12 environment .
Thanks
Nihar

Answer 1

Hi Nihar
Here is a checklist which might be useful to you. There are some extremely obvious items in the list and I apologize if some of these steps are too obvious.
1) Is the alert enabled?
2) Have you configured it as an "Event Alert"? i.e. are the 'after insert' and 'after update' check-boxes ticked?
3) What is your "action type"? email?
4) A common mistake (for me at least) is to configure an "Action Type" but not an "Action Set".
5) Have you confirmed that the SQL in the 'select statement' window of the alert is correct? (by parsing it with the "Verify" button and running it in TOAD with sample parameters?)
How do you know that your alert is not working? Because it is not sending emails? Are you able to send test emails from the "Workflow Notification Mailer"? Maybe your alert is fine but the notification mailer is down.
When you create an alert, a trigger is created on the table. If you want to check the details of the trigger you can use this query (to confirm that a trigger has been created and that it is valid);
SELECT owner, trigger_name, trigger_type, triggering_event, status
FROM dba_triggers
WHERE trigger_name like 'ALR_%_%AR'
and table_name = 'AP_INVOICES_INTERFACE';
Regards
Frank