Ever since downloading Itunes 11 I have not been able to add new cds to my library. I keep getting a message that an error occured while converting the file. An unknown error occured (-69).
Ever since I downloaded Itunes 11 I have not been able to add new CDs to my library. I keep getting this message: Error occured while converting the file "..." An uknown error occured (-69).
Did you already try to restore your device? Restoring iPod to factory settings
Other solutions for this errror are mentioned here: iTunes: Error 13019 during sync
Similar Messages
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Error occured while converting the file " ". an unknown error occured(-3)
Converting itunes music to mp3
I too have been getting this error when attempting to convert a newly purchased song to mp3. This has only started happnning recently in iTunes 10.6.3.25. It turns out that this happens when the newly purchased songs are not complete. The real problem seems to be with downloading new songs form iTunes Store. iTunes reports a successful and complete download, but when I go to play the song, only 30 seconds to a minute of audio exist. It has been occurring so frequently, that I will not purchase another song until the problem is fixed. I tried redownloading an album 5 times already, one song at a time while checking each song in between with no success.
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Itunes Error occured while converting this file An unknown error occured (-11828)
So I'm trying to convert a movie for my ipod because it would not accept the current version but I go and try to convert it to an iphone or ipod version and it gives me this error "Error occured while converting this file An unknown error occured (-11828)" Any ideas?
Hi, LongIsland14.
Thank you for visiting Apple Support Communities.
This issue would be related to a permission issue most likely with the iTunes Media folder. Here are a couple articles that will help you troubleshoot this issue.
Trouble adding music to iTunes library or importing audio CD
http://support.apple.com/kb/ts1387
iTunes: Missing folder or incorrect permissions may prevent authorization
http://support.apple.com/kb/ts1277
Cheers,
Jason H. -
Since downloading the latest ITunes update I have not been able to add photos to My IPad. Any hints please!
Yes I have tried to close it and re-open it, but still does not allow me whenever I click on the price the option to buy a single song.
I think I am going to delete the version and install it again,,, by the way I using Mac.
I will try to do it as sson as I am back home, where my Mac is.
I want to thank you for your help, and I will keep you post it if there is a solution or not. -
Since installing Maverick, I have not been able to load Bridge. Photoshop seems to be fine.
Since installing Maverick, I have not been able to load Bridge. Photoshop seems to be fine.
I have done this on numerous occasions but I think that my Iphone has a defect. After many tries, reinstalls, deletion of content, changing content to be stored on external hard drive, deleting itunes and cleaning computer I managed to get all of the songs on and things seemed okay for a while.
The problem returned about a week ago after downloading a new album from Itunes. I now have 12.5k of songs leaving 10gb spare on Iphone which should be more than enough room to operate properly. Last night it seemed to be dowloading ok (after doing all of the above again for the umpteenth time) this morning it revealed that it had just synched 2.5k of songs and 18gb of "other" on the contents bar. it wont synch now as it says its over capacity. So the 18gb of "other" would probably be corrupted data that means it must corrupt each song as it tries to synch it.
The 2.5k of songs it did synch are working on the Iphone as is every song in the library on Itunes. I did completely delete the new album I bought and redownloaded it from the store then tried to synch just that album and it worked fine.
Just about time to dump apple I think! -
I have rented a movie via apple tv and it gets stuck at 4 minutes left to download. I have not been able to watch and I can't get it to completely download.
You've tried restarting the film ? If it still skips then try the 'report a problem' link from your purchase history : log into your account on your computer's iTunes via Store > View My Account and you should then see a Purchase History section with a 'see all' link to the right of it ; click on that and you should see a list of your purchases ; find that film and use the 'Report a Problem' link and fill in details about the problem (iTunes support should reply within, I think, 24 to 48 hours).
Some people have had a problem with the 'report a problem' link (it's been taking people to this site on a browser instead of showing a form in iTunes) - if it does that to you then try contacting iTunes support via this page : http://www.apple.com/support/itunes/contact/- click on Contact iTunes Store Support on the right-hand side of the page. -
After the lastest update on iTunes I have not been able to get into the program. I have uninstalled all components and reinstalled and now it is telling me I am missing .dll files. I am so frustrated. I probably lost my entire library except what I purchased
Your library should be safe.
See Troubleshooting issues with iTunes for Windows updates.
tt2 -
I have two iPads and one is connected to the internet but my other iPad was connected then was not and since then I have not been able to add my internet back onto my iPad it only says cannot connect to the server any help would be great thanks
If you are having WiFi problems it is necessary to isolate whether the problem is with your network or your iPad. Note: Do NOT consider your network to be blameless if some other devices can connect to it.
First, test your iPad on some other WiFi networks: a friends, Starbucks, Barnes & Noble, etc.
If it works well there then the problem is probably with your network. Try restarting your WiFi router by removing power for 30 seconds. If that does not help check for a firmware update for your router. If none exists which corrects the problem consider replacing the router.
If your iPad does not function well on other networks it possibly has a hardware problem. You could try Settings > General > Reset > Reset Network Settings to see if that corrects the problem. If not, contact Apple Support or visit an Apple store for evaluation. They can provide a replacement if your iPad is bad.
If you need more help please give the make, model, and version of your WiFi router and how you have it configured. -
"Error occured while converting the file. You do not have the privilege to make changes. 27" iMac 2013 late model
Hey amba1015,
I found an article that talks about similar error messages in relation to importing an audio CD. Check out the recommended troubleshooting steps in here to see if they help:
Trouble adding music to iTunes library or importing audio CD
http://support.apple.com/kb/TS1387
Welcome to Apple Support Communities!
Have a good one,
Delgadoh -
Error occurred while converting the file "". You do not have the privilege
I have recently bought a new MacBook Pro and it's my first mac ever. I have imported all my songs into itunes from an external hard drive where i would keep all my music and video's. I went ahead and added it to my mac and everything plays and works fine but whenever i try to import a cd i get this message Error occurred while converting the file "(Song Title)". You do not have the privilege to make changes." I tried changing the sharing and permission settings on the drive but it won't let me so i have no idea on what to do next. Any help is appreciated!
Hey amba1015,
I found an article that talks about similar error messages in relation to importing an audio CD. Check out the recommended troubleshooting steps in here to see if they help:
Trouble adding music to iTunes library or importing audio CD
http://support.apple.com/kb/TS1387
Welcome to Apple Support Communities!
Have a good one,
Delgadoh -
Every time I try to download the new version it just says I can not download the new version of Firefox. I keep getting a message that says "Firefox 5.0.1dmg could not be opened, because an unknown error occurred - Try saving to disk first and then opening the file"
If you have problems with updating or with the permissions then easiest is to download the full version and trash the currently installed version to do a clean install of the new version.
Download a new copy of the Firefox program and save the DMG file to the desktop
* Firefox 5.0.x: http://www.mozilla.com/en-US/firefox/all.html
* Trash the current Firefox application to do a clean (re-)install
* Install the new version that you have downloaded
Your profile data is stored elsewhere in the Firefox Profile Folder, so you won't lose your bookmarks and other personal data.
* http://kb.mozillazine.org/Profile_folder_-_Firefox -
Has anyone ever got the message error occurred while converting the file - you do not have the privilege to make changes - when importing cds?
Hey amba1015,
I found an article that talks about similar error messages in relation to importing an audio CD. Check out the recommended troubleshooting steps in here to see if they help:
Trouble adding music to iTunes library or importing audio CD
http://support.apple.com/kb/TS1387
Welcome to Apple Support Communities!
Have a good one,
Delgadoh -
OS X Mavericks with latest itunes version loaded.
Receive the following error message when attempting to download a music CD: " Error occurred while converting the file (name of music CD). A file was speceifed instead of a folder."The best discussion of resolving the issues is found in the user tip: https://discussions.apple.com/docs/DOC-6562
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Consistently receive the following message after importing serveral songs from CD into iTunes (latest ver 11.1.5.5)...
"Error occurred while converting the file 'songname'. The required folder cannot be found."
CD/DVD ROM is no longer recognized until computer is restarted.I have the same problem. I recently moved my music from a Vista PC to a new Laptop with an external CD drive. It will copy one song from the CD and it will show in the Music file and then I get the message ' Error importing a CD - Folder not found'. I must unplug the CD drive and plug it back in. I have seen no fix for this problem.
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I keep getting this error code while trying to import a cd to my itunes: "Error occurred while converting the file. The disc you are attempting to use is full. removing files and emptying the recycle bin will free up additional space." What does this mean?
Well it probably means exactly what it says... How much free space is there on your hard drive where the iTunes Media folder resides? I believe there is also an obscure bug that can occur when software doesn't read the true value of the free space properly, and the workaround is, perversely, to duplicate some content so that with less actual free space the software in question perceives it as more. I've no idea if iTunes is affected by such a bug.
tt2
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