Ever since downloading the OS X Maverick on my MacBookPro it is sluggish, very slow and constantly get the spinning beach ball...any fixes?
Since downloading the OS X Maverick my computer has been sluggish. Never had this issue until this download. Is there a way to remove OS X Maverick or another fix?
Here is the system report:
Hardware Information:
MacBook Pro (15-inch, 2.53GHz, Mid 2009)
MacBook Pro - model: MacBookPro5,4
1 2.53 GHz Intel Core 2 Duo CPU: 2 cores
4 GB RAM
Video Information:
NVIDIA GeForce 9400M - VRAM: 256 MB
System Software:
OS X 10.9.2 (13C64) - Uptime: 4 days 1:15:38
Disk Information:
Hitachi HTS545025B9SA02 disk0 : (250.06 GB)
EFI (disk0s1) <not mounted>: 209.7 MB
Macintosh HD (disk0s2) / [Startup]: 249.2 GB (165.78 GB free)
Recovery HD (disk0s3) <not mounted>: 650 MB
MATSHITADVD-R UJ-868
USB Information:
Apple Inc. Built-in iSight
Apple Internal Memory Card Reader
Apple Inc. Apple Internal Keyboard / Trackpad
Apple Computer, Inc. IR Receiver
Apple Inc. BRCM2046 Hub
Apple Inc. Bluetooth USB Host Controller
FireWire Information:
Thunderbolt Information:
Kernel Extensions:
net.kromtech.kext.Firewall (2.3.6 - SDK 10.8)
Launch Daemons:
[System] com.adobe.fpsaud.plist 3rd-Party support link
[System] com.flipvideo.FlipShareServer.launchd.plist 3rd-Party support link
[System] com.google.keystone.daemon.plist 3rd-Party support link
[System] com.leapfrog.connect.shell.plist 3rd-Party support link
[System] com.zeobit.MacKeeper.AntiVirus.plist 3rd-Party support link
[System] com.zeobit.MacKeeper.plugin.AntiTheft.daemon.plist 3rd-Party support link
Launch Agents:
[System] com.flipvideo.FlipShare.AutoRun.plist 3rd-Party support link
[System] com.google.keystone.agent.plist 3rd-Party support link
[System] com.hp.messagecenter.launcher.plist 3rd-Party support link
[System] com.hp.productresearch.plist 3rd-Party support link
User Launch Agents:
[not loaded] [email protected]
[not loaded] com.facebook.videochat.[redacted].plist 3rd-Party support link
[not loaded] com.google.Chrome.framework.plist 3rd-Party support link
[not loaded] com.zeobit.MacKeeper.Helper.plist 3rd-Party support link
[not loaded] ws.agile.1PasswordAgent.plist 3rd-Party support link
User Login Items:
GrowlHelperApp
Dropbox
Monitor
Internet Plug-ins:
DirectorShockwave: Version: 12.0.5r146 - SDK 10.6 3rd-Party support link
o1dbrowserplugin: Version: 5.2.4.18058 3rd-Party support link
Unity Web Player: Version: UnityPlayer version 4.0.1f2 3rd-Party support link
Default Browser: Version: 537 - SDK 10.9
Flip4Mac WMV Plugin: Version: 2.4.2.4 3rd-Party support link
Silverlight: Version: 5.1.20513.0 - SDK 10.6 3rd-Party support link
FlashPlayer-10.6: Version: 12.0.0.77 - SDK 10.6 3rd-Party support link
Flash Player Plugin for Chrome: Version: 11.4.402.265 3rd-Party support link
Flash Player: Version: 12.0.0.77 - SDK 10.6 Outdated! Update
QuickTime Plugin: Version: 7.7.3
googletalkbrowserplugin: Version: 5.2.4.18058 3rd-Party support link
iPhotoPhotocast: Version: 7.0
CouponPrinter-FireFox_v2: Version: Version 1.1.9 - SDK 10.5 3rd-Party support link
JavaAppletPlugin: Version: Java 7 Update 12 Outdated! Update
Safari Extensions:
1Password: Version: 3.9.9
Awesome Screenshot: Version: 1.3.7
GMail Counter: Version: 0.9.3
Audio Plug-ins:
BluetoothAudioPlugIn: Version: 1.0 - SDK 10.9
AirPlay: Version: 2.0 - SDK 10.9
AppleAVBAudio: Version: 203.2 - SDK 10.9
iSightAudio: Version: 7.7.3 - SDK 10.9
iTunes Plug-ins:
Quartz Composer Visualizer: Version: 1.4 - SDK 10.9
User Internet Plug-ins:
WebEx64: Version: 1.0 - SDK 10.5 3rd-Party support link
3rd Party Preference Panes:
Flash Player 3rd-Party support link
Flip4Mac WMV 3rd-Party support link
Old Applications:
/Applications/iWork '09
SLLauncher: Version: 1.0 - SDK 10.5 3rd-Party support link
/Library/Application Support/Microsoft/Silverlight/OutOfBrowser/SLLauncher.app
Network Recording Player: Version: 2.2.0 - SDK 10.5 3rd-Party support link
/Users/[redacted]/Library/Application Support/WebEx Folder/500/Network Recording Player.app
Time Machine:
Skip System Files: NO
Mobile backups: OFF
Auto backup: NO - Auto backup turned off
Volumes being backed up:
Macintosh HD: Disk size: 232.09 GB Disk used: 77.69 GB
Destinations:
My Passport for Mac [Local] (Last used)
Total size: 931.36 GB
Total number of backups: 14
Oldest backup: 2011-10-21 21:23:05 +0000
Last backup: 2014-04-03 14:18:33 +0000
Size of backup disk: Excellent
Backup size 931.36 GB > (Disk size 232.09 GB X 3)
Time Machine details may not be accurate.
All volumes being backed up may not be listed.
Top Processes by CPU:
12% Google Chrome
7% WindowServer
1% Dropbox
1% EtreCheck
1% hidd
Top Processes by Memory:
172 MB AntiVirus
168 MB Google Chrome
103 MB Google Chrome Helper
82 MB Finder
70 MB Skype
Virtual Memory Information:
139 MB Free RAM
1.25 GB Active RAM
1.10 GB Inactive RAM
554 MB Wired RAM
32.67 GB Page-ins
1.01 GB Page-outs
Similar Messages
-
My MacBook is very slow and constantly has the spinning beach ball of death!!!
In the last couple if weeks my MacBook has suddenly slowed down a LOT. Sometimes it takes ages for it to boot up when I turn it on and at other times not as long. Then once I log in, as soon as I click on something, the spinning beach ball appears and won't go away so I have to force it to restart.
It runs a little bit faster in safe mode and if I log in as a guest user, but it's still relatively slow.
So far I have tried the following:
- starting in safe mode
- resetting PRAM
- turning off then pressing ctrl, option, left shift and the power button for 10 seconds then turn it back on
- repairing disk permissions
I've been told that it might be best to reformat my mac, but in order to do this I need to back up. I bought a Seagate Back Up Plus 1TB and tried to use time machine. After a while a message popped up saying "Time Machine Error. Unable to complete backup. An error occurred while creating the backup folder.". There is something on my hard drive, but I cant tell if my mac has fully backed up or not.
Any suggestions?How large is your HD and how much space do you have left?
Check out the following & do the necessary:
User Tip: Why is my computer slow?
What to do when your computer is too slow
Speeding up your Mac
===========
Troubleshoot the spinning beach ball/freezing & crashing
Troubleshoot the spinning beach ball
Apple OSX and Time Machine Tips (Leopard - ML
Mac Basics: Time Machine
OS X Mountain Lion: Alternatives for backing up your Mac
User Tip: Most commonly used backup methods
Emergency backups you didn't know you had! -
I installed the Safari update 6.1.1 today for Lion. Now my browser running very slow, keeps locking up & getting the "spinning wheel". It stops spinning eventually, but recurs constantly when I try to navigate elsewhere, including within this site. Screen also jumpy/almost flickering. No other browsers installed on machine, only extension used is AdBlock. Tried to search for others with this issue, but not finding it posted and machine locking up is making it difficult. Any help much appreciated!
Reset Safari.
Click Safari in the menu bar.
From the drop down select "Reset Safari".
Just check the box beside “Remove all website data”.
Click "Reset".
Empty Caches
Safari > Preference > Advanced
Checkmark the box for "Show Develop menu in menu bar".
Develop menu will appear in the Safari menu bar.
Click Develop and select "Empty Caches" from the dropdown.
Turn off Extension, and launch Safari.
Safari > Preferences > Extensions -
Macbook is very slow and keeps getting the wheel of death
EtreCheck version: 2.1.8 (121)
Report generated 12 March 2015 12:12:43 am AEDT
Download EtreCheck from http://etresoft.com/etrecheck
Click the [Click for support] links for help with non-Apple products.
Click the [Click for details] links for more information about that line.
Hardware Information: ℹ️
MacBook Pro (Retina, 13-inch, Late 2013) (Technical Specifications)
MacBook Pro - model: MacBookPro11,1
1 2.8 GHz Intel Core i7 CPU: 2-core
8 GB RAM Not upgradeable
BANK 0/DIMM0
4 GB DDR3 1600 MHz ok
BANK 1/DIMM0
4 GB DDR3 1600 MHz ok
Bluetooth: Good - Handoff/Airdrop2 supported
Wireless: en0: 802.11 a/b/g/n/ac
Battery Health: Normal - Cycle count 259
Video Information: ℹ️
Intel Iris
Color LCD spdisplays_2560x1600Retina
System Software: ℹ️
OS X 10.10.2 (14C1510) - Time since boot: 7:0:28
Disk Information: ℹ️
APPLE SSD SM0512F disk0 : (500.28 GB)
EFI (disk0s1) <not mounted> : 210 MB
Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB
Macintosh HD (disk1) / : 499.06 GB (328.56 GB free)
Encrypted AES-XTS Unlocked
Core Storage: disk0s2 499.42 GB Online
USB Information: ℹ️
Apple Internal Memory Card Reader
Apple Inc. Apple Internal Keyboard / Trackpad
Apple Inc. BRCM20702 Hub
Apple Inc. Bluetooth USB Host Controller
Thunderbolt Information: ℹ️
Apple Inc. thunderbolt_bus
Gatekeeper: ℹ️
Mac App Store and identified developers
Kernel Extensions: ℹ️
/Applications/Parallels Access.app
[loaded] com.parallels.virtualsound (1.0.36 36 - SDK 10.6) [Click for support]
/Applications/Parallels Desktop.app
[not loaded] com.parallels.kext.hypervisor (10.1.4 28883 - SDK 10.7) [Click for support]
[not loaded] com.parallels.kext.netbridge (10.1.4 28883 - SDK 10.7) [Click for support]
[not loaded] com.parallels.kext.usbconnect (10.1.4 28883 - SDK 10.7) [Click for support]
[not loaded] com.parallels.kext.vnic (10.1.4 28883 - SDK 10.7) [Click for support]
/Library/Application Support/Symantec/AntiVirus
[loaded] com.symantec.kext.SymAPComm (100.1f1 - SDK 10.6) [Click for support]
/Library/Extensions
[loaded] com.symantec.kext.internetSecurity (5.2.1f2 - SDK 10.6) [Click for support]
[loaded] com.symantec.kext.ips (3.5.1f2 - SDK 10.6) [Click for support]
[loaded] com.symantec.kext.ndcengine (1.0f2 - SDK 10.6) [Click for support]
/System/Library/Extensions
[loaded] com.Cycling74.driver.Soundflower (1.5.2) [Click for support]
[loaded] com.ibm.mobileconnect.driver.VirtualNetworkController (1.0.0 - SDK 10.6) [Click for support]
Launch Agents: ℹ️
[loaded] com.googlecode.munki.ManagedSoftwareCenter.plist [Click for support]
[not loaded] com.googlecode.munki.managedsoftwareupdate-loginwindow.plist [Click for support]
[not loaded] com.googlecode.munki.MunkiStatus.plist [Click for support]
[loaded] com.oracle.java.Java-Updater.plist [Click for support]
[running] com.parallels.mobile.prl_deskctl_agent.launchagent.plist [Click for support]
[running] com.symantec.uiagent.application.plist [Click for support]
Launch Daemons: ℹ️
[running] BESAgentDaemon.plist [Click for support]
[loaded] com.adobe.fpsaud.plist [Click for support]
[loaded] com.googlecode.munki.logouthelper.plist [Click for support]
[loaded] com.googlecode.munki.managedsoftwareupdate-check.plist [Click for support]
[loaded] com.googlecode.munki.managedsoftwareupdate-install.plist [Click for support]
[loaded] com.googlecode.munki.managedsoftwareupdate-manualcheck.plist [Click for support]
[loaded] com.microsoft.office.licensing.helper.plist [Click for support]
[loaded] com.oracle.java.Helper-Tool.plist [Click for support]
[loaded] com.oracle.java.JavaUpdateHelper.plist [Click for support]
[running] com.parallels.mobile.dispatcher.launchdaemon.plist [Click for support]
[loaded] com.parallels.mobile.kextloader.launchdaemon.plist [Click for support]
[loaded] com.symantec.liveupdate.daemon.ondemand.plist [Click for support]
[failed] com.symantec.liveupdate.daemon.plist [Click for support]
[not loaded] com.symantec.sep.migratesettings.plist [Click for support]
[running] com.symantec.sharedsettings.plist [Click for support]
[running] com.symantec.symdaemon.plist [Click for support]
[running] wclientd.plist [Click for support]
[running] wcstatusd.plist [Click for support]
User Launch Agents: ℹ️
[running] com.acronis.monitor.plist [Click for support]
[loaded] com.adobe.ARM.[...].plist [Click for support]
[running] com.parallels.mobile.startgui.launchagent.plist [Click for support]
User Login Items: ℹ️
iTunesHelper Application (/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)
Mobility Client Helper Application (/Applications/Mobility Client.app/Contents/MacOS/Mobility Client Helper.app)
AdobeResourceSynchronizer Application Hidden (/Applications/Adobe Reader.app/Contents/Support/AdobeResourceSynchronizer.app)
Caffeine Application (/Applications/Caffeine.app)
TomTomHOMERunner Application Hidden (/Users/[redacted]/Library/Application Support/TomTom HOME/TomTomHOMERunner.app)
WD Quick View Application (/Library/Application Support/WDSmartware/WDQuickView.app)
Internet Plug-ins: ℹ️
FlashPlayer-10.6: Version: 16.0.0.305 - SDK 10.6 [Click for support]
QuickTime Plugin: Version: 7.7.3
AdobePDFViewerNPAPI: Version: 11.0.10 - SDK 10.6 [Click for support]
AdobePDFViewer: Version: 11.0.10 - SDK 10.6 [Click for support]
Flash Player: Version: 16.0.0.305 - SDK 10.6 [Click for support]
Default Browser: Version: 600 - SDK 10.10
SharePointBrowserPlugin: Version: 14.4.8 - SDK 10.6 [Click for support]
Silverlight: Version: 5.1.30514.0 - SDK 10.6 [Click for support]
JavaAppletPlugin: Version: Java 8 Update 40 Check version
User internet Plug-ins: ℹ️
WebEx64: Version: 1.0 - SDK 10.6 [Click for support]
Safari Extensions: ℹ️
Open in Internet Explorer
3rd Party Preference Panes: ℹ️
Flash Player [Click for support]
IBM Print [Click for support]
Java [Click for support]
Symantec QuickMenu [Click for support]
WDQuickView [Click for support]
Time Machine: ℹ️
Skip System Files: NO
Mobile backups: OFF
Auto backup: YES
Volumes being backed up:
Macintosh HD: Disk size: 499.06 GB Disk used: 170.50 GB
Destinations:
TimeMachine [Network]
Total size: 1.80 TB
Total number of backups: 27
Oldest backup: 2014-09-29 21:41:46 +0000
Last backup: 2015-03-06 22:32:53 +0000
Size of backup disk: Excellent
Backup size 1.80 TB > (Disk size 499.06 GB X 3)
Top Processes by CPU: ℹ️
4% WindowServer
2% Sametime
1% BESAgent
1% launchservicesd
0% fontd
Top Processes by Memory: ℹ️
421 MB softwareupdated
387 MB Microsoft Word
344 MB SymDaemon
215 MB Sametime
180 MB WindowServer
Virtual Memory Information: ℹ️
280 MB Free RAM
3.77 GB Active RAM
3.54 GB Inactive RAM
946 MB Wired RAM
3.06 GB Page-ins
2 MB Page-outs
Diagnostics Information: ℹ️
Mar 11, 2015, 05:12:04 PM Self test - passed
Mar 11, 2015, 05:10:33 PM /Library/Logs/DiagnosticReports/BESClientUI_2015-03-11-171033_[redacted].crash
Mar 10, 2015, 03:52:20 PM /Users/[redacted]/Library/Logs/DiagnosticReports/eclipse_2015-03-10-155220_[red acted].crash
Mar 10, 2015, 03:52:10 PM /Library/Logs/DiagnosticReports/memcheck_2015-03-10-155210_[redacted].crash
Mar 10, 2015, 03:51:50 PM /Library/Logs/DiagnosticReports/memcheck_2015-03-10-155150_[redacted].crash
Mar 10, 2015, 03:39:15 PM /Library/Logs/DiagnosticReports/Sametime_2015-03-10-153915_[redacted].cpu_resou rce.diag [Click for details]
Mar 9, 2015, 02:50:34 PM /Library/Logs/DiagnosticReports/mds_2015-03-09-145034_[redacted].crashYour major problem is that you installed Norton/Symantec. If offers no benefit and only slows your Mac. I suspect yopur computer will run much better if you uninstall it and pledge not to treat your Mac like it is a Windows computer.
WDSmartWare has slowed down my computers before so I no longer use it.
There may be other things at play but it will be hard to tell with Norton/Symantec in the way. -
these are the last many crash details
Report ID Date Submitted
53754937-6cf1-4f3b-8e80-5e018848d34d 24/02/2015 13:01
d301607c-cc67-4ee5-84ff-137e5213854b 22/02/2015 13:54
7d2ed0aa-b929-4325-9846-9f627c715a97 20/02/2015 21:18
7c7d6258-818e-48b7-bacc-bbbfd67e2b5c 20/02/2015 21:17
8ed02479-b8f3-4916-9be7-9a760d98e2dc 15/02/2015 17:29
f2fdbfd9-c11a-449c-8a09-5eeca161d482 12/02/2015 14:00
6cb2fb1f-2af0-4a03-9530-d5d2ab61882f 11/02/2015 11:00
c48929ef-6cb2-4e95-aa4a-04c7efdef6e7 10/02/2015 12:33
911e51a7-1e0e-4e00-9d51-35daaf024082 03/02/2015 12:51
9cbeb1e0-f542-42f8-b359-d1d77404f9eb 28/01/2015 18:10
a24e1d6a-212e-43e2-a646-937608b40b60 25/01/2015 11:31
dcb98d1b-c579-4ee5-b5e8-772d20ce5e63 13/01/2015 22:00
<!-- 2f7913f3-b336-4e1d-9b0f-77feabb97324 18/12/2014 21:17
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17094a38-81b6-42da-966f-7aa3b15b293c 27/10/2014 16:09
7a5f4cff-d52a-4cc4-bdaa-6fe2a33be1c0 26/10/2014 11:49
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5f98df05-813b-4639-a272-2275ef72eabd 22/02/2014 11:36
89bcefdb-7ccd-4208-a5f0-0b2e1ebf1c41 12/12/2013 11:49
36bf43bc-3ac7-40b6-a2be-0e59d7e296db 13/11/2013 11:34
cd636acf-fa69-428a-9d9f-73069ca80cb1 13/11/2013 11:30
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dd5984aa-3354-425e-9d0d-376a70add583 31/08/2013 13:44
19306a5e-2d55-4e56-a34a-db5a512a4b35 12/08/2013 12:05
4fa95f49-240d-448a-9e56-3b553b507709 12/08/2013 11:59
e3624e3b-2357-4ced-ba40-35670a76f4b9 10/08/2013 16:48
c949f64d-f906-4cef-8b58-90ff54394765 10/08/2013 12:09
1a9ffb5c-ea95-41e7-8385-4edd5713b03d 10/08/2013 12:03
2328d269-5a9b-44d4-8b04-1625b3b42205 10/08/2013 11:53
2d59fc46-7a46-4441-a306-2a00e05c2214 08/08/2013 19:15
a81b4fb1-4166-4121-b359-fc49f3f37b60 08/08/2013 12:03
dca75aac-6a06-4b81-8709-d2c5e5d3f1a8 01/08/2013 13:44
3fd941df-87f1-4f2a-816b-5aa17bb43a24 30/07/2013 18:44
7995d70b-a4f3-4b86-bd5c-e42237977690 30/07/2013 18:44
9d9d07b3-112b-4132-a682-a741bd42939e 30/07/2013 18:44
a9b60640-aaa5-4162-8c40-590a9d81757e 30/07/2013 18:43
c5de0958-dd77-49b3-a27d-780cc132c3e2 30/07/2013 18:43
9e8a5245-ff82-477a-930c-a9652ad3b8ab 30/07/2013 18:43
a27896c3-a366-49cd-b478-d33f88bb71c6 30/07/2013 18:42
d274f5e7-0cba-482c-965b-7f782460c898 30/07/2013 18:42
d028a355-1864-4544-ab03-c77049ed889f 20/06/2013 18:39
99817df1-7ae4-486b-a14d-6d6a00b55a77 20/06/2013 17:17
134f08bf-27d8-435e-89c9-5713e91484c9 23/05/2013 16:00
37e0cf8b-d88f-4ef7-b540-8ae1ef34ee43 19/05/2013 17:20
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44327fb2-4ae6-4541-a7ac-878dbc26a88a 21/04/2013 13:17
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ffef4abb-e1b0-40b5-9bb5-eb87a9e8d4bc 12/04/2013 17:21
8472e340-88c8-42aa-af9e-4747c5d8bb1b 12/03/2013 15:29
56331b32-d547-497d-bfd6-61ccb5e94559 10/03/2013 12:01
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0236567b-b597-4590-b88c-313c96978bf5 24/02/2013 13:46
715534e6-9e68-4a78-a6b9-7b000b19c1c6 10/01/2013 18:31
3cc9ec97-f3e5-469a-9b5d-6771982935a5 04/12/2012 20:12
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c5b10e0f-daab-4007-98f5-1e470c0b98b3 11/09/2012 17:33
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8e35ba8b-d3e1-4c52-bf71-59ab13cf0e33 08/08/2012 16:54
76f46e59-31b1-403d-98d6-6eafd89ef74c 06/08/2012 18:50
c012fcbf-9008-4b9b-b1a8-e974fe03f363 06/08/2012 18:30
ce4756d6-0afa-4afc-affb-5cecbf171a75 01/08/2012 20:44
5e811010-645f-4621-9aff-d2e4938d1d8e 31/07/2012 16:26
d12e6a63-ebce-45b5-a477-eaf5eb3f5484 30/07/2012 17:25
f04d5b9b-6528-461a-a7b9-0dcfe678d2f8 30/07/2012 16:21
bfe436cb-56e1-4df5-befe-e19db5172687 30/07/2012 15:16
7a6ee767-e811-4145-b265-b530bfd33ef8 28/07/2012 18:58
270ec211-1b3b-4d09-9a82-bd0a8163dd64 28/07/2012 16:23
757fb088-647b-4d32-9b24-47b402d01b1f 28/07/2012 15:13
d7306a81-06b0-4162-9b13-ec3c98125833 28/07/2012 15:07
b08c1a78-dd68-4d80-b706-27151378507d 27/07/2012 20:11
1dcd1e59-fc2c-4b87-bcfd-7e94ddadd9ce 27/07/2012 18:09
7bb5e44c-72c8-4269-baac-c30c7d4e46ff 17/07/2012 20:11
7e4d2444-8905-4e8e-87f2-d98e8c3e9640 -->this is the most recent crash report with bp
Report ID Date Submitted
bp-6f1d775b-777b-472e-98e4-a12802150227 27/02/2015 15:52
and when clicked on bp link these are the messages
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Firefox 35.0.1 Crash Report [@ hang | WaitForMultipleObjectsEx | RealMsgWaitForMultipleObjectsEx | mozilla::widget::WinUtils::WaitForMessage(unsigned long) | base::MessagePumpForUI::WaitForWork() | base::MessagePumpForUI::DoRunLoop() ]
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ID: 6f1d775b-777b-472e-98e4-a12802150227
Signature: hang | WaitForMultipleObjectsEx | RealMsgWaitForMultipleObjectsEx | mozilla::widget::WinUtils::WaitForMessage(unsigned long) | base::MessagePumpForUI::WaitForWork() | base::MessagePumpForUI::DoRunLoop()
Details
Metadata
Modules
Raw Dump
Extensions
Signature hang | WaitForMultipleObjectsEx | RealMsgWaitForMultipleObjectsEx | mozilla::widget::WinUtils::WaitForMessage(unsigned long) | base::MessagePumpForUI::WaitForWork() | base::MessagePumpForUI::DoRunLoop() More Reports Search
UUID 6f1d775b-777b-472e-98e4-a12802150227
Date Processed 2015-02-27 10:22:53.454001
Process Type plugin Shockwave Flash Version:16.0.0.305 Filename:NPSWF32_16_0_0_305.dll
Uptime 653
Install Age 2390456 since version was first installed.
Install Time 2015-01-27 15:30:06
Product Firefox
Version 35.0.1
Build ID 20150122214805
Release Channel release
OS Windows NT
OS Version 6.1.7601 Service Pack 1
Build Architecture x86
Build Architecture Info GenuineIntel family 6 model 42 stepping 7 | 2
Crash Reason EXCEPTION_BREAKPOINT
Crash Address 0x7705015d
User Comments
App Notes
AdapterVendorID: 0x8086, AdapterDeviceID: 0x0106, AdapterSubsysID: 397517aa, AdapterDriverVersion: 9.17.10.3347
Processor Notes sp-processor03_phx1_mozilla_com.27927:2012; MozillaProcessorAlgorithm2015; non-integer value of "SecondsSinceLastCrash"
EMCheckCompatibility
True
Winsock LSP
MSAFD Tcpip [TCP/IP] : 2 : 1 :
MSAFD Tcpip [UDP/IP] : 2 : 2 : %SystemRoot%\system32\mswsock.dll
MSAFD Tcpip [RAW/IP] : 2 : 3 :
MSAFD Tcpip [TCP/IPv6] : 2 : 1 : %SystemRoot%\system32\mswsock.dll
MSAFD Tcpip [UDP/IPv6] : 2 : 2 :
MSAFD Tcpip [RAW/IPv6] : 2 : 3 : %SystemRoot%\system32\mswsock.dll
RSVP TCPv6 Service Provider : 2 : 1 :
RSVP TCP Service Provider : 2 : 1 : %SystemRoot%\system32\mswsock.dll
RSVP UDPv6 Service Provider : 2 : 2 :
RSVP UDP Service Provider : 2 : 2 : %SystemRoot%\system32\mswsock.dll
MSAFD RfComm [Bluetooth] : 2 : 1 :
Adapter Vendor ID
0x8086
Adapter Device ID
0x0106
Bugzilla - Report this bug in Firefox Core Plugins Toolkit
Related Bugs
Crashing Thread
Frame Module Signature Source
0 ntdll.dll NtWaitForMultipleObjects
1 kernelbase.dll WaitForMultipleObjectsEx
2 kernel32.dll WaitForMultipleObjectsExImplementation
3 user32.dll RealMsgWaitForMultipleObjectsEx
4 xul.dll mozilla::widget::WinUtils::WaitForMessage(unsigned long) widget/windows/WinUtils.cpp
5 xul.dll base::MessagePumpForUI::WaitForWork() ipc/chromium/src/base/message_pump_win.cc
6 xul.dll base::MessagePumpForUI::DoRunLoop() ipc/chromium/src/base/message_pump_win.cc
7 xul.dll base::MessagePumpWin::RunWithDispatcher(base::MessagePump::Delegate*, base::MessagePumpWin::Dispatcher*) ipc/chromium/src/base/message_pump_win.cc
8 xul.dll base::MessagePumpWin::Run(base::MessagePump::Delegate*) ipc/chromium/src/base/message_pump_win.h
9 xul.dll MessageLoop::RunInternal() ipc/chromium/src/base/message_loop.cc
10 xul.dll MessageLoop::RunHandler() ipc/chromium/src/base/message_loop.cc
11 xul.dll MessageLoop::Run() ipc/chromium/src/base/message_loop.cc
12 xul.dll XRE_InitChildProcess toolkit/xre/nsEmbedFunctions.cpp
13 plugin-container.exe content_process_main(int, char** const) ipc/contentproc/plugin-container.cpp
14 plugin-container.exe wmain toolkit/xre/nsWindowsWMain.cpp
15 plugin-container.exe __tmainCRTStartup f:/dd/vctools/crt_bld/self_x86/crt/src/crt0.c:278
16 kernel32.dll BaseThreadInitThunk
17 ntdll.dll __RtlUserThreadStart
18 ntdll.dll _RtlUserThreadStart
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I am trying to download a movie and get the message: "An unknown error occured (5002). There was an error in the iTunes Store. Please try again later." Waited a day and still get the message. Have downloaded movies before.
Did you ever get an answer?
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since upgradation of my i phone 4 to ios7, it has become very slow and hangs frequently. before upgrade, we were not aware that ios7 is not appropriate for iphone 4. more than 50% memory available ,still slow. getting slower. why?
See this discussion...
https://discussions.apple.com/message/23731048#23731048 -
I have Soundtrack Pro 1.1 It opens OK but the everything takes 4 or so seconds to work. It's very slow and unusable in its present state. Is this a well known problem?
STP 3.0.1 was the version designed to work with OSX 10.6.8. Anything earlier than that and issues may arrise. Hard to tell what yours are.
You may want to run Digital Rebellion's Preference Manager to reset the prefs back to the default state. If nothing else, it is a good troubleshooting step.
Good luck.
x -
I don't know why my computer is running very slow and keeps freezing all the times. It would take at least 2-3 min to load up after the not using it for 5 min. For instance when I type my paper or doing anything on the computer and leave for a fews min after come back it would not start and the icon keeps on spinning.
ThanksPretty much all "clean-up" utilities will just make things worse.
You need to determine what it is that is causing the problem.
How much RAM do you have?
For the following, report what you get when the system is running slow and beachballing.
Open Activity Monitor (Utilities folder) and click on System Memory tab at the bottom of the screen. What does it say for Page Outs?
Also, at the top of the window, select All Processes. Click on the %CPU header until the arrow points down. Anything pop up at the top of the list that is using a very high percentage of CPU?
What you describe can be caused by incompatible third-party software. Boot into Safe mode and see if the problems still exist. Safe mode will be a little slower than normal, but you shouldn't see the system freeze up.
http://support.apple.com/kb/ht1455 -
I upgraded my iPad 3 to 7.0.4 and now I have wifi issues I never had before and apple customer support is no help. Does anybody know how to solve this issue?
Some things to try first:
1. Turn Off your iPad. Then turn Off (disconnect power cord for 30 seconds or longer) the wireless router & then back On. Now boot your iPad. Hopefully it will see the WiFi.
2. Go to Settings>Wi-Fi and turn Off. Then while at Settings>Wi-Fi, turn back On and chose a Network.
3. Change the channel on your wireless router (Auto or Channel 6 is best). Instructions at http://macintoshhowto.com/advanced/how-to-get-a-good-range-on-your-wireless-netw ork.html
4. Go into your router security settings and change from WEP to WPA with AES.
5. Renew IP Address: (especially if you are droping internet connection)
• Launch Settings app
• Tap on Wi-Fi
• Tap on the blue arrow of the Wi-Fi network that you connect to from the list
• In the window that opens, tap on the Renew Lease button
6. Potential Quick Fixes When Your iPad Won’t Connect to Your Wifi Network
http://ipadinsight.com/ipad-tips-tricks/potential-quick-fixes-when-your-ipad-won t-connect-to-your-wifi-network/
~~~~~~~~~~~~~~~~~~~~~~~~~
Fix WiFi Issue for iOS 7
http://ipadnerds.com/fix-wifi-issue-ios-7/
Fix WiFi Issue for iOS 7
http://ipadnerds.com/fix-wifi-issue-ios-7/
iOS 6 Wifi Problems/Fixes
Wi-Fi Fix for iOS 6
https://discussions.apple.com/thread/4823738?tstart=240
How To: Workaround iPad Wi-Fi Issues
http://www.theipadfan.com/workaround-ipad-wifi-issues/
Another Fix For iOS 6 WiFi Problems
http://tabletcrunch.com/2012/10/27/fix-ios-6-wifi-problems-ssid/
Wifi Doesn't Connect After Waking From Sleep - Sometimes increasing screen brightness prevents the failure to reconnect after waking from sleep. According to Apple, “If brightness is at lowest level, increase it by moving the slider to the right and set auto brightness to off.”
Fix For iOS 6 WiFi Problems?
http://tabletcrunch.com/2012/09/27/fix-ios-6-wifi-problems/
Did iOS 6 Screw Your Wi-Fi? Here’s How to Fix It
http://gizmodo.com/5944761/does-ios-6-have-a-wi+fi-bug
How To Fix Wi-Fi Connectivity Issue After Upgrading To iOS 6
http://www.iphonehacks.com/2012/09/fix-wi-fi-connectivity-issue-after-upgrading- to-ios-6.html
iOS 6 iPad 3 wi-fi "connection fix" for netgear router
http://www.youtube.com/watch?v=XsWS4ha-dn0
Apple's iOS 6 Wi-Fi problems
http://www.zdnet.com/apples-ios-6-wi-fi-problems-linger-on-7000004799/
~~~~~~~~~~~~~~~~~~~~~~~
How to Boost Your Wi-Fi Signal
http://ipad.about.com/od/iPad_Troubleshooting/a/How-To-Boost-Your-Wi-Fi-Signal.h tm
Troubleshooting a Weak Wi-Fi Signal
http://ipad.about.com/od/iPad_Troubleshooting/a/Troubleshooting-A-Weak-Wi-Fi-Sig nal.htm
How to Fix a Poor Wi-Fi Signal on Your iPad
http://ipad.about.com/od/iPad_Troubleshooting/a/How-To-Fix-A-Poor-Wi-Fi-Signal-O n-Your-iPad.htm
iOS Troubleshooting Wi-Fi networks and connections http://support.apple.com/kb/TS1398
iPad: Issues connecting to Wi-Fi networks http://support.apple.com/kb/ts3304
WiFi Connecting/Troubleshooting http://www.apple.com/support/ipad/wifi/
How to Fix: My iPad Won't Connect to WiFi
http://ipad.about.com/od/iPad_Troubleshooting/ss/How-To-Fix-My-Ipad-Wont-Connect -To-Wi-Fi.htm
iOS: Connecting to the Internet http://support.apple.com/kb/HT1695
iOS: Recommended settings for Wi-Fi routers and access points http://support.apple.com/kb/HT4199
How to Quickly Fix iPad 3 Wi-Fi Reception Problems
http://osxdaily.com/2012/03/21/fix-new-ipad-3-wi-fi-reception-problems/
iPad Wi-Fi Problems: Comprehensive List of Fixes
http://appletoolbox.com/2010/04/ipad-wi-fi-problems-comprehensive-list-of-fixes/
Connect iPad to Wi-Fi (with troubleshooting info)
http://thehowto.wikidot.com/wifi-connect-ipad
10 Ways to Boost Your Wireless Signal
http://www.pcmag.com/article2/0,2817,2372811,00.asp
Fix iPad Wifi Connection and Signal Issues http://www.youtube.com/watch?v=uwWtIG5jUxE
Fix Slow WiFi Issue https://discussions.apple.com/thread/2398063?start=60&tstart=0
How To Fix iPhone, iPad, iPod Touch Wi-Fi Connectivity Issue http://tinyurl.com/7nvxbmz
Unable to Connect After iOS Update - saw this solution on another post.
https://discussions.apple.com/thread/4010130
Note - When troubleshooting wifi connection problems, don't hold your iPad by hand. There have been a few reports that holding the iPad by hand, seems to attenuate the wifi signal.
Some Wi-Fi losses may stem from a problematic interaction between Wi-Fi and cellular data connections. Numerous users have found that turning off Cellular Data in Settings gets their Wi-Fi working again.
You may have many apps open which can possibly cause the slowdown and possibly the loss of wifi. In iOS 4-6 double tap your Home button & at the bottom of the screen you will see the icons of all open apps. Close those you are not using by pressing on an icon until all icons wiggle - then tap the minus sign. For iOS 7 users, there’s an easy way to see which apps are open in order to close them. By double-tapping the home button on your iPhone or iPad, the new multitasking feature in iOS 7 shows full page previews of all your open apps. Simply scroll horizontally to see all your apps, and close the apps with a simple flick towards the top of the screen.
Wi-Fi or Bluetooth settings grayed out or dim
http://support.apple.com/kb/TS1559
~~~~~~~~~~~~~~~
If any of the above solutions work, please post back what solved your problem. It will help others with the same problem.
Cheers, Tom -
Since download of Firefox Hello my home desktop & laptop, both on Windows 7, are very slow to open. I have refreshed firefox, removed download history and turned off the anti virus software in extensions. All the plugins are up to date. Can we revert back to Firefox without Firefox Hello?
Firefox Hello is simply a wrapper for technology already in Firefox, it doesn't negatively impact performance if you aren't using it. Are you saying that your entire computer is slow or just Firefox?
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Since downloading iTunes 11 cannot connect to iTunes store. Crashes every time whether phone connected or not, any fix??
Try gn_id's suggestion from the following post:
Re: iTunes 11 crashes when opening the store - no error message -
I get this message a lot on starting up Firefox and it also comes at times while I am in the midst of an internet session. Firefox starts very, very slowly just before this message surfaces (10 to 15 minutes before I get the opening page). Is this a problem with MS chrome or with Firefox and what can I do about it?
Whether I choose "stop script right now" or "continue" , the problem stays with me. I have tried to restart my computer but this often does not work either. Whether I use Firefox 3.6... or 4.0 beta, I get the problem.
I thought it might be a problem with Sync and I removed this add-on. Still have problem. I also just downloaded McAfee internet security software and I got a message that something called "Radial Point" would interfere with the operation of McAfee. But I cannot find any program or any file in general titled "Radial Point". I have never heard of this before. So, of course, I could not remove this program. Would this be part of my problem?
I have also had a lot of trouble with internet connection on my AT&T dsl service ("high speed internet" they call it). Could it be a connectivity problem and has this anything to do with Firefox? Some of my AT&T problem was solved when the 4th tech to visit my apartment noticed that I had a "2 line filter" and I have only one phone line and one phone jack. But I still get some loss of connectivity after the latest help from AT&T.
Thank you for any help you can offer me.That is a problem with an AVG extension (Tools > Add-ons > Extensions)
See:
* [[Troubleshooting extensions and themes]] -
IPhoto 11 very slow and hangs up the computer continuously
iPhoto 11 loaded fine and transferred all my photos. It hangs up a lot when being used. Sometime for 10 or 15 seconds. I ran Disk Utility to repait any permission issues. Still have the same problems. Sometimes it not only locks up iPhoto in a loop, but the whole computer. I normally comes out of the loop, but it is a pain. Anyone else having this issue with iPhoto 11, upgrading from last iPhoto?
This performance issue, slow and locking, seems to affect Mac Pro users more than other desktop or laptop users. Wondering if it could be a graphic card issue (my thinking) since Mac Pros had a graphic card problem earlier. Try rebuilding the library with just Options #1 and #6. If that doesn't help try again with #1 and #2.
Is your library on your boot drive? How much free space on your boot drive (with a Mac Pro I've thinking this is not a problem but have to ask)?
Do you have a backup of your iPHoto 09 library? If so keep it safe.
OT -
Re: My Qosmio F60-11f is VERY SLOW and stuck all the time
Hi everyone:)
I have qosmio f60-11f with i7 2.26 up to 3.3 with turbo
6GB Ram
640GB HHD
1GB Nvidia GT330M for graphics
the problem is that since I bought it and its slow I don't know why!
Now the laptop completed 14 months and I did recovery lots of time because of the problems and stuck I have from it.
last day I did the recovery and I noticed that the laptop become more and more slowly !!!
it takes about 5 minutes to start !!!!!!! not just that,,,after started and open any folder you will notice how slowly it is. Even videos I can't open it because the laptop will stuck and play the video very very slow!!
Please help me.Hi
First of all I would recommend checking the HDD for errors HDD malfunction might affect the computer performance you should check the HDD using the freeware toolsone of the tools which I use is the Drive Fitness Test it was posted several times here in the forum and its really great software.
If the HDD would be ok and if no error would be detected, then I would recommend disabling some processes which are not important for you in many cases different tools would be loaded during the OS boot procedure and such tools run in the background which slow down the OS.
Start msconfig and check the Startup Tab
Here you will see all the software which is loaded at the beginning you can uncheck not necessary tools
Note: if you are not sure what the single process means, use google and search in internet for more details otherwise dont disable this.
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After updateing iTunes on my Sony laptop I can no longer burn songs to a cd
I have uninstalled and reinstalled the newest update for iTunes many times and I always get the same message; the registry driver for importing and burning cd's and DVD's are missing. I had no problems before doing an update. I have ran the cd troub
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I have an older Bose Ipod system that the Older Ipods plug into to play and charge. I bought an Ipod touch and now I get a message telling me charging is not supported. Is there and adapter that will allow the two pieces to plug togerther, and work?