Ever Since iCloud and HOmesharing, my playlists are completely empty and also most of my music has an exclamation point next it and when I click "get Info" and "find", it says it can't be found...

...I am really upset.  I waited a long time before calling tech support b/c I knew it was going to be a nightmare.  I'm 2 hours into a call with no resolution....
MOST OF MY MUSIC FILES HAVE AN EXCLAMATION POINT NEXT TO THEM. Many were from 100s of cds I've burned over the years (ever since the first iPod came out), and the rest were iTunes purchases. I can't tell which is which at this point but in my iPhone, on our iPods, on my iPad2, and my iMac....all of my playlists are empty.  I distraught....It's years of building.  Please someone, help me!

Ok, I had a glitch, forced to restart, and lost my train of thought.
Reinstalling iTunes should fix the major issue that might have gone wrong, perhaps your explaination points will disappear and everything will be peachy again.
But if they don't, you can open the XML file in iTunes Folder using a Text edit program to see what the common pathname is to the iTunes Music folder or where your content is located.
If you moved the itunes folder, it needs to go back.
I can't  download iTunes to my Vista virtual machine to test it out right now because iTunes is down, so I can't verify the pathname, perhaps your issue and the iTunes being down are related somehow?
You don't want to import all your music again, but it's a option, but you lose all your playlists, that's what I'm trying to recover.
If oyu don't have a whole lot of playlists, then simply select all the explaimation point music and delete, select File from the menu and import your itunes folder again.

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