Everytime I try to purchase anything from the app store it tells me to contact apple support, what do i do?
I do not know what to do.
Have you considered doing exactly what it told you to do?
Contact itunes support
Similar Messages
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when i try to purchase garagrband from the app store it tells me to contact itunes support...why is this
Have you considered doing exactly what it told you to do?
Contact itunes support -
Hello. I created my apple id on a computer but whenever i try to use it on my (new) iphone, it says "review" after which nothing happens. I have not been able to purchase anything from the App store. Is there something i'm doing wrongly?
Have you looked in your email for a confirmation of the new apple id?
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HT201365 I can't purchase anything from the App Store
Since my update to ios7 I can't purchase anything from the App Store? How do I fix this?
Tap Settings > General > Reset > Reset All Settings
Then restart your iPad.
Press and hold the Sleep/Wake button for a few seconds until the red "slide to power off" slider appears, then swipe the slider to power off.
Then press and hold the Sleep/Wake button until the Apple logo appears.
Then try the App Store. -
I can't purchased anything from the App store..... HELP ME
I can't purchased anything from the App store, it keeps telling that there is a problem with the previous purchased and when I tried to re-enter the information , this message keep showing " your payment method was declined please use valid method" even though I've used it before . what can I do ? could anyone please help me?
ThanksEither that or you can just buy an iTunes card and put it on the account. I've have itunes account for a long time so maybe this plays a part in it but I don't have a CC tied to my account. I have the option to choose "none" and that's what I have it as. I used to have a card on there years ago but I removed it and never had to have another on it. Any purchases I make come from iTunes credits (iTunes card or credits I got from redeeming rewards).
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i am not able to download free apps. A message comes up telling me that I havent purchased anything from the app store. What do I do?
When you set up your Apple ID, did you enter a credit card? That's usually all you need to do. Even for free apps. Also, the credit card need to be issued in the country of the App Store you use. Now, there is a way to set up an Apple ID without a credit card, but it's (IMHO) a good idea to have one on the account incase you ever do want to purchase a paid for app, or want to make an in-app purchase. I've had a CC tied to my Apple ID for several years now. Not once have I had a charge that wasn't mine or any billing issues whatsoever.
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HT4623 My ipad is getting a disable notice when i try to download anything from the app store
When i try to download anything from the app store i get "your apple id has been disable ,how to enable it?
Contact iTune Support
https://ssl.apple.com/emea/support/itunes/contact.html -
everytime i try to purchase something on the app store, it says "billing information needs to be confirmed" everytime i confirm it, it says declined. i still have money on my card and i just want to download free apps. what do i do???
Readers here are other Users like you. You need Apple Customer Service. call them.
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I have been unable to purchase apps from the app store as i have forgotten the answers to security questions, please help!
http://support.apple.com/kb/HT5665
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I can't purchase anything from the App Store, or iTunes.
I go onto the App Store, and update something. It then comes up with a message telling me that I have to check my billing information. I've entered all my personal credit card details correctly, but then tells my that my payment method is invalid. It doesn't just happen with paid stuff, it happens with FREE stuff too. I've bought lots of games off the App Store before, and there's been no problem with my payment method, until now.
Try logging out of your account on the iPad by tapping on your id in Settings > Store (Settings > iTunes & App Stores on iOS 6) and then log back in and see if it then works.
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Ipod version 2.1.1 is not updating and i cannot purchase anything from the app store
Ipod version 2.1.1 (5f138) is not updating on itunes. Cannot purshase any app on the app store.
The Complete Guide to Using the iTunes Store
http://www.ilounge.com/index.php/articles/comments/the-complete-guide-to-using-t he-itunes-store/
Can't connect to the iTunes Store
http://support.apple.com/kb/TS1368
iTunes: Advanced iTunes Store troubleshooting
http://support.apple.com/kb/TS3297
This works for some users. Not sure why.
Go to Settings>General>Date and Time> Set Automatically>Off. Set the date ahead by about a year.Then see if you can connect to the store.
Cheers, Tom -
please help
Choose the None, no credit card, option.
This user, mountaingoatgirl, explains how to get a None option in your account details in the iTunes app on a Mac or PC. -
https://discussions.apple.com/message/24907941 -
Can't download anything from the app store
each time i try to download anything from the app store it says connection manager::invoke:: failed to find service connection url
HOLY CRAP!!!!
been going round this issues for hours....tried every fix i could find
phones and most of my pcs worked except 1, my main laptop.
i FIXED IT BY ENABLING GENIUS.!!!!!!!!!!
only on that laptop though.
try it.
i'm so happy right now.
not gonna turn it back off again yet cos while its working im not touching it again! -
Everytime I try to purchase Mountain lion from the App store it tells me that iTunes has changed their terms and agreements, in order to proceed I need to read and agree to them, yet no pop up window appears to do just that!!
http://www.apple.com/support/mac/app-store/contact.html?form=account
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For some reason every time I try to buy something from the App Store I receive a message that says to contact apple support and I can't purchase anything what should I do?
iTunes Support -
http://www.apple.com/support/itunes/
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